Trusted Agent profile · Middlesex
★★★★★
788 reviews across 3 platforms
4 Parkfield Parade, Feltham, Middlesex, TW13 4HJ
Barnard Marcus Lettings's office in Middlesex, at 4 Parkfield Parade, is rated 3.3 out of 5 across 788 reviews on three platforms, including 306 Google reviews rated 4.5.
306
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
481
Reviews on Trustpilot
Business-wide
Every review we hold for the Middlesex office, from every platform, shown as written. First names only.
1/5
TrustpilotAvoid this agent!
Avoid this agent!Paid full management, inventory check. Tenant left leaving inhabitable condition. Instructed repair work done, but 4 months, nothing done!Saying “it’s not our responsibility”Any appliances not working. Say “ not normal work to check appliance”4 months! Nothing done. Loss 4 months of income!
5/5
GoogleExcellent people to deal with house was sold within 4 days
Hi, thank you for the 5-star review, we're glad we could help you sell your property in such an efficient time!
5/5
TrustpilotWe have found the team helpful
We have found the team helpful, from arranging viewings to consideration for the covid restrictions. Mr Enrique Bosch the mortgage person who is dealing with us has promptly replied and answered our queries with patience and a good understanding of the mortgage process.
5/5
TrustpilotKnowledgeable & Helpful
I had the pleasure of dealing with Anthony who was incredibly helpful and knowledgeable. He gave me very realistic advice and guidance on letting my house! Highly recommend! Thank you
1/5
Trustpilotuse Another estate agent for a professional service
Went in Bernard Marcus Putney today it was like a kids playgroup had a kid being looked after by his mum who works there was more interested in keeping he son entertained then work Branch manger was not in apparently left early No sales staff Absolutely a joke
1/5
TrustpilotA total waste of time
A total waste of time, it almost seems that they are doing you a favour to give you information. The Epsom office kept me 2 weeks waiting for a reply and after chasing them they gave me an unbelievable ridicolous answer.Bad, really bad experience.
1/5
TrustpilotAvoid
I tried to gather more information for a property I potentially wanted to bid on however the lack of interest shown from the agent was very surprising. If I ever have a property to auction I certainly would stay clear of this company.
1/5
TrustpilotThornton Heath Office
Thornton Heath Office, waste of time! All talk and no action. Natasha fantastic sales pitch, never heard from her and saw her agin after signed on the dotted line!Fund out they even had the wrong email address & phone number, awful service, would not recommend at all! Numbers game!
5/5
GoogleFirst time dealing with Barnard Marcus, and i could not have been more impressed, very professional and will go the extra mile for their customers. Very happy with the outcome i got when renting a property from them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic Estate agent, I’ve been using them to look after my property for 10 years, and they’ve been brilliant in every aspect, thank to all the staff, specially Sophie Kiely and Zain, well done.
2/5
Trustpilotno response to my emails over the last…
no response to my emails over the last 2 weeks.
1/5
GoogleReally poor service, lack of communication, they don't even know when tenancy ends or renews and you have to manage the property yourself.
5/5
GoogleFantastic service from the team, got me sold in a matter of weeks for over the asking price! Would 100% recommend their services!
1/5
TrustpilotContinuing to spam me with texts…
Continuing to spam me with texts despite never signing up
1/5
TrustpilotPoor customer service
Poor customer service, complete lack of information on flat purchase, staff just don't seem bothered at all that information that massively affects the purchase gets sent, they don't bother responding to requests and information in a timely manner. Overall a complete lack of respect for their customers
1/5
TrustpilotIncredibly poor service
Incredibly poor service. They didn’t help fix any of the problems with my flat, of which there was loads. They will try find any reason to overcharge you. Absolutely awful estate agent I couldn’t recommend it less. 1/10
1/5
GoogleThese guys never show you right property unless you agree to take their Mortgage services. I offered a property , then ask me lot of questions and offered Mortgage services and I said I have an adviser to sort-out my mortgage. They immediately refused my offer over phone.
5/5
GoogleAaron from Feltham branch is very friendly, informative and professional in showing the properties. He was punctual for the appointments on both the properties that he showed us, and gave us helpful advise and ideas about the properties.
5/5
TrustpilotGreat experience
It has been a pleasure dealing with Victor and Andreja. They both managed to find me the perfect flat in less than a month.Totally recommendable.
5/5
TrustpilotYou won’t be disappointed
You won’t be disappointed! The service is impeccable, especially from Jake! I have nothing negative to say.
1/5
GoogleI have a awful service from this guys the are the biggest croaks and lies I ever mate they don't act in a professional manners the only way to buy property with them to use they're Morgage broker Barnard Marcus should be Shem by employing such croaks
1/5
TrustpilotGareth Trott at shepherds bush is not…
Gareth Trott at shepherds bush is not helpful at all. His manager is fine but Gareth doesn’t want to contact his manager directly very strange and suspicious.
5/5
GoogleI recently had the pleasure of meeting Jed and Ellie in the sales team at Barnard Marcus. I couldn't have had an easier process thanks to their helpful nature and swift responses! Couldn't recommend them more highly.
1/5
TrustpilotPoor communication and customer care
Poor communication and customer care. Now that I've also seen other reviews, I can confirm it is consistent, and it is better not to do business with this agency.
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