Barnard Marcus Lettings reviews

★★★★★ 5/5

Google

As a first time buyer, it can always be anxious going through buying something and I’m so happy that I came to Barnard Marcus. The whole team are friendly, welcoming and professional. The whole process has been throughly explained, and whenever I’ve had questions they’ve been answered with care. Harley Perrio has been so helpful throughout my process! He is extremely good at his job and knowledgeable and it’s been great having him advise me throughout the time buying a property. I never felt like I was being pushed into a position or uneasy, quite the opposite! It’s been an exciting experience and knowing that Harley ‘had my back’, is definitely something that helps first buyers like myself. I would definitely recommend Harley as well as Barnard Marcus to anyone. Thank you to Harley, James and Evan, as well as all the other team that I have spoken to be it big or small! You all have made me feel at ease and I have truly grateful. Aneesa

Aneesa · 16 March 2026

★★★★★ 1/5

Trustpilot

untrustworthy chancers

We had our placed valued and on the market with another agent. Barnard Marcus wrote to me to say they had a cash buyer specifically interested in our property. We varied our contract with another agent to allow for joint agency so we could contract with Barnard Marcus. After the contract was signed they ignored me for two weeks. There was no interested buyer. Fine, I fell for the oldest trick in the book, but as far as I'm concerned that's just dishonesty. They lied. Worse, they ignored us and had terrible customer service. Plus they got loads of details on the online listing wrong. I cancelled the contract during the cooling off period and I had to hassle them for several days (after the cancellation) to remove the listing. Unethical. Now, some brash bozo in their Southampton head office keeps badgering me on the phone. When I said I didn't have time to speak he rudely hung up. Needless to say, I don't recommend them.

Joshua · 13 August 2026

★★★★★ 5/5

Google

I cannot praise Evan Dyer, and his team, highly enough. As executor of my cousin's estate I contracted Barnard Marcus to handle the sale of his house. The property was on the market within days, there was a large number of viewings and several realistic offers were made very quickly. Matters proved complicated, and prolonged, mainly because of difficulties in establishing the boundary between the land belonging to the house and a large unregistered area abutting the property. Evan was always positive and quick to respond, he provided sound advice and facilitated the communication between all the parties involved. At one point he was in negotiation with three different solicitors as well as the prospective buyers and myself. Evan's input was highly effective and definitely went above and beyond what I could reasonably have expected. It was a pleasure to work with him. Each time I contacted the office I found the staff to be friendly and courteous. I was made to feel they understood all the issues and were keen to offer their support. If you need an estate agent in the Feltham area don't hesitate to contact Barnard Marcus. Thank you Evan.

Patricia · 22 October 2025

★★★★★ 1/5

Trustpilot

Never use them to let your flat out they lie about tenants they are putting in

Used by my fellow homeowner & friend in our small block of flats . They lied to her told her a professional woman in her 40’s they had lined up to rent her flat . Absolute rubbish the woman that moved in very young here on family reunion visa no hate but they lied . There is now 3 adult men , that young woman & her new baby living up there in a tiny 1 bedroom flat . Noisy , other issues. I’ve complained to Bernard Marcus as a homeowner in same small block . TOTALLY IGNORED . Do not ever use them to manage your home as a rental - ever! Liars who do not care . They will know exactly the property I’m writing about in Chiswick . Near Gunnersbury station . Never bothered to address my complaint or concerns about the amount of people living in that flat with the so called ‘professional’ woman in her 40’s they said they had dealt with before & knew. Liars . The owner is trying to remove them - I hope she sues Bernard Marcus for their deceit and complete unprofessional behaviour . I will definitely back her up 100% .

Susan · 7 June 2026

★★★★★ 5/5

Google

Amazing experience with both, selling and buying a house with the team in Feltham. Full services used, including mortgage broker and solicitors. Completed process within 3 months! Faultless and seamless, couldn’t recommend enough. Evan provided excellent customer service, always being there to answer my call day or night. Thanks to Evan and the team, would recommend!

Jessica · 16 March 2026

★★★★★ 5/5

Google

Bernard Marcus Feltham team has been brilliant. I was a first time buy to let buyer and received a lot of support from James who helped find the right property for us and Mehul who found a good mortgage deal and other paperwork. Massive thank you to everyone on the team, extremely pleased with the service making the whole process as smooth as possible. Once again thank you James and Mehul

Yeshwanth · 29 October 2025

★★★★★ 5/5

Trustpilot

Thank you Bernard Marcus Southfields!

Everyone at Barnard Marcus Southfields were great with us when we bought our flat recently. Ben, Carter, Joe, Ashliegh and Matt are a great team of people to work with I’d recommend them 100%. Their response times with queries, and accommodation of extra visits to the property we needed made their side of the process feel extremely smooth and hassle free. A HUGE thank you to them!

Serena · 8 August 2026

★★★★★ 5/5

Trustpilot

We recently sold our shared ownership…

We recently sold our shared ownership flat through Barnard Marcus Battersea. We had already been on the market for over a year, and none of the other Estate Agents we had tried would sell the Share rather than 100%, nor had they been successful. Micheal gave us great advice and confidence that they would be able to do so; and Micheal, Alan, Milo and Andrea were all brilliant, and I would have no hesitation in recommending them. They were communicative and approachable at every step of the way and did all they could to not only secure a buyer but also to make sure that the sale went as smoothly and quickly as possible.

Craig · 13 April 2026

★★★★★ 5/5

Trustpilot

Christian Pickett is wonderful!

Christian Pickett is a wonderful letting agent! He went above and beyond to help us through our tough time, he was kind and respectful. Super speedy with his replies. I would strongly recommend having him as an agent! A strong thank you and appreciation from Dan and Amanda!!

Amanda · 15 September 2026

★★★★★ 5/5

Google

I honestly can’t recommend Marina and Barnard Marcus, highly enough. From the very beginning, she took the time to truly understand my (quite tricky) situation, assess all the options carefully, and guide me through the entire process step …

Prakash · 16 March 2026

★★★★★ 5/5

Google

The Barnard Marcus expert agents at Feltham were outstanding in sorting my housing needs in the shortest possible time. Everyone involved in the process updated me with the necessary information and guided me through the application process …

Sasina · 16 February 2026

★★★★★ 5/5

Google

I can’t recommend Bernard Marcus in Feltham highly enough. The whole experience was smooth, professional and completely stress free from start to finish. The team were friendly, approachable and kept me updated at every stage, always taking …

Stephanie · 16 February 2026

★★★★★ 5/5

Google

First of all I would like to thank Marina Nguyen for your hard work in guiding us through the process from step one when we met you. As first time buyers, our experience couldn't have been a more positive one and we feel very lucky to have a good person like you. Thanks for starting this process and making this happen. Replying my queries in no time, whenever I met you , you always told me what is good for me and your service has been extraordinary. I will definitely suggest my friends best regards.!

Abigail · 17 October 2024

★★★★★ 5/5

Google

Thank you to Barnard Marcus for your exceptional service but a big huge special thanks to Kyle! We couldn’t be more happy to FINALLY deal with someone who is competent at their job and understood our needs and wants. We were heard and felt seen and not treated like a pot of money unlike some other companies we went to. He made us feel at ease and was completely transparent throughout our entire process start to finish. He’s professional, friendly and a very approachable negotiator which seems quite difficult to come by these days. Kyle regularly checks in on how we’re doing and if we have any issues (which have been none). Fully recommend going to Barnard Marcus Thank you again Kyle for making our lives that little bit more complete!

M · 17 October 2024

★★★★★ 5/5

Google

Barndard Marcus Feltham (Sequence) were an essential part of my journey as a first time buyer. Mehul went above and beyond to ensure I had all the information and support needed to make an informed decision every step of the way, and I couldn’t ask for a more professional yet personable mortgage advisor. Mehul was able to be flexible in his working, fitting appointments around my busy schedule and explaining all aspects of mortgage protection, and my insurance options. As a first time buyer, this was extremely helpful to me. He checked in both during the mortgage acquisition process but also throughout my buying process, to assist me throughout. I would recommend Bernard Marcus to anyone looking to engage in their own home buying process, and DEFINITELY recommend Mehul as an amazing mortgage advisor!

Sandeep · 15 October 2024

★★★★★ 1/5

Google

STAY AWAY: 74 days of neglect, ongoing MOLD, and zero accountability. Avoid Barnard Marcus Feltham. I was moved into a house with 10+ major faults, including rotting trash under the cabinets and a broken shower, while I had been assured that there were no ongoing issues. The manager actually told me that since they "missed" the rotting trash during the move-in clean, I have to clean it up myself! The broken extractor fan was left for months, causing mold that is still ongoing and spreading today. Even now, they are trying to delay me by telling me to "use the portal" for a health hazard they've known about since December. It took 74 days just to get a working shower. On top of that, they admitted in writing that they forgot to give me a parking permit for my own bay, but they are refusing to pay the resulting fine. They take your rent and leave your children living in a moldy, broken home. Completely unprofessional and heartless branch.

Shamshuddin · 16 March 2026

★★★★★ 5/5

Google

We recently sold our house with Barnard Marcus and had a fantastic experience from start to finish. The whole process was handled professionally and efficiently, and the team kept us informed every step of the way. A special mention has to go to Evan, who provided outstanding service throughout. He was always approachable, knowledgeable, and quick to respond to any questions we had. His support and guidance really helped make what can often be a stressful process feel smooth and well-managed. We’re very grateful for all the hard work and would highly recommend Barnard Marcus to anyone looking to buy or sell a property. Thank you again, and especially to Evan, for such excellent service!

Rob · 16 March 2026

★★★★★ 5/5

Trustpilot

A huge thank you to Michael and team…

A huge thank you to Michael and team for all the hard work and dedication in helping us sell our flat. Michael put us at ease and gave us the confidence that we were in safe hands. Selling wasn’t straightforward, but Michael and Andrea was always there, supportive, reassuring, and ready to tackle every challenge head-on. What really stood out was the personal touch: the regular updates, the patience, and the genuine care throughout the process. It felt like we had someone who truly wanted the best for us, not just a quick sale. We’re so grateful for everything Michael and Team did and wouldn’t hesitate to recommend them to anyone looking to sell

Rosemary · 14 October 2025

★★★★★ 5/5

Google

Barnard Marcus Feltham were great. They organised a good number of viewings, especially through the 'open days'. The team was well informed on the status of the sale, and were friendly and courteous at all times. Importantly, they helped us achieve a timely sale. Thank you.

Claire · 29 October 2025

★★★★★ 5/5

Google

Rebekah and her team did an amazing job at securing me a new tenant for my property. They were responsive and helpful with all my questions. I’d highly recommend!!

Kirsten · 16 March 2026

★★★★★ 5/5

Google

Marina Nguyen is truly outstanding in her role as a mortgage broker. From start to finish, she provided an exceptional level of service that far exceeded my expectations. Marina is not only incredibly knowledgeable but also very personable, making the entire mortgage process smooth and stress-free. From the beginning, Marina made me feel comfortable and secure, taking the time to understand my needs and offering personalised solutions. Marina was always available to answer my questions, deal with any anxiety and provided clear and timely communication throughout the entire process. Her dedication and commitment to her clients are evident in every interaction. Her professionalism is second to none, and her commitment to client confidentiality gave me confidence and peace of mind throughout the entire process. If you want a mortgage broker who values your privacy and delivers exceptional service, look no further than Marina Nguyen. Thank you again Marina, highly recommended!

Katy · 10 August 2024

★★★★★ 5/5

Trustpilot

Great service at Ealing Branch

Everyone in the Ealing branch was extremely helpful and friendly especially Noah, who showed us many different properties and worked hard to find the properties that were of most interest to us. Even though we didn't go ahead with one of their properties I would recommend him to anyone and want to thank him for his hard work and kindness. 5/5 Service

Nicholas · 2 March 2026

★★★★★ 5/5

Trustpilot

I recently sold my house through…

I recently sold my house through Barnard Marcus in South Croydon. The first offer fell through at the eleventh hour, however the team was very helpful in getting us through this first disappointment and in swiftly marketing the property again to find a new buyer within a relatively short time of it being back on the market. Charlotte Williams was our main contact and her professional and empathetic approach to the sale process is to be highly commended. Aside from securing the completion of the sale, she kept us regularly informed of progress and responded swiftly to queries. She worked patiently with us to help us get through the stressful moments that surface from time to time through the process, as well as liaised with all parties such as the solicitors, surveyors and other agents to ensure the sale and purchase chain is completed as smoothly as possible. We are very pleased with the service provided by Barnard Marcus and a special thank you to Charlotte.

Lise · 10 September 2025

★★★★★ 5/5

Google

Brook was very helpful and knowledgeable on our valuation. I feel very comfortable having him and his team managing my property going forward. Would recommend to anyone!

Franklin · 16 March 2026