Trusted Agent profile
★★★★★
239 reviews across 2 platforms
114 Trimdon Avenue Shopping Parade, Middlesbrough TS5 8SB
Reeds Rains,'s Middlesbrough office at 114 Trimdon Avenue Shopping Parade is rated 4.7 out of 5 across 239 reviews on two platforms, including 222 Google reviews rated 4.7. The 17 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely amazing team and very helpful in purchase.
Thank you so much for the lovely review, we got there in the end. I hope you and your family enjoy your new home. Kindest Regards Debbie Branch Manager
5/5
GoogleI met with Ted today to view a property and I can say he was so incredibly friendly, helpful and provided me with so much information! Thank you Ted for your time, I hope to view a property with you again soon!
5/5
GoogleGreat customer relationship and timely response/support.
Thank you so much Kindest Regards Debbie
5/5
GoogleDebbie’s fantastic, efficient and knows Middlesbrough inside out. She gives great advice and valuations are accurate to ensure a successful sale.
Thank you Jolene for the lovely feedback Kindest Regards Debbie
5/5
GoogleExcellent and professional service, from start to finish thank you Debbie Baker
5/5
GoogleVery professional and helpful. Highly recommended. Thanks very much to everyone for all your hard work on the renting side and also the sale. A breath of fresh air these days. An extra special thanks to Chris, the manager for all her help and support. :-)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleTed was great, very informative and friendly, he told us his opinion and views about each room of the house during the viewing. He went above and beyond sharing his local knowledge and advice. Thank you!
5/5
GoogleContacted Jayne at Reeds Rains regarding a house for rent for my daughter and son. Fantastic service, great communication and honest advice and help. Would definitely recommend to anyone needing help with housing. Thanks Jayne
5/5
GoogleWe were very happy that Ted was able to show us around the properties. He is very friendly and helpful. I really appreciated him giving his advice and sharing his knowledge. Thank you, David
5/5
GoogleTed is a fantastic rep. He understands his job and provides useful information to his customers when questions are asked. Very knowledgeable with his profession and would be glad to deal with him always.
5/5
GoogleThe staff at Acklam were always at hand to help with any inquiries. I always knew exactly what was going on with my house sale. A special mention to Chris who always went above and beyond. Thank you to all of you 😄PositiveResponsiveness, Professionalism
5/5
GoogleSince my first call to Reeds Rains I have been amazed with the level of service. Andrea the lady I have dealt with has again been very professional and tentative, with speedy response. The experience with you guys has made me feel valued which is what you want…in the selling and buying of your new home. Ted’s also been knowledgeable on the viewings. Recommend
5/5
GoogleMe and my Fiancée where looking to buy our first ever property together. Alice was very knowledgable about the area as-well as providing lots of in-depth and direct information. Alice took all our needs and requirements in fully to help us find the best place possible for us.
5/5
GoogleI would definitely recommend Reeds Rains, Middlesbrough. The staff were fantastic & very professional as I had a complicated sale. Branch manager Chris was especially great. She was nothing but helpful to me throughout. I can't thank them enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThanks to all the staff who have assisted me throughout my property sale. They are very friendly, helpful and professional. I would 100% recommend them to anyone looking for a reliable and knowledgeable Estate Agents. First class.
Thank you.
5/5
GoogleGreat customer service from start to finish. Ted was very informative on the viewings and the ladies in the office go above and beyond to help. Cheers!
5/5
GoogleSuch an amazing estate agency. Chris is a credit to the company from start to finish she was always on hand to help. After other estate agents failed to sell the house she did it in just weeks!PositiveProfessionalism
5/5
GoogleFrom the first meeting with the sales agent and all subsequent communication with shop and administration staff I have been very happy with the professionalism and friendliness of the Reeds Rains staff.
Thank you,
5/5
GoogleI’ve had a viewing today at a property and jarod was helpful showing me around but also leaving me to see the property for myself which was great :)
Thank you.
5/5
GoogleWe've recently let a property through Reeds Rains Middlesbrough branch. Jayne and the rest of the team was amazing throughout the process. They've guided us well and kept us up to date from start to finish.
Hi Kristine, thank you for taking the time to leave a review it is appreciated. Zeta Pinchbeck Operations Manager Reeds Rains Middlesbrough
5/5
GoogleTed was excellent. Very patient and was quite helpful with my questions.
1/5
GoogleMy husband rented an apartment with your services exactly a week ago and was asked to pay 6months rents upfront against the norm of a monthly payment just because he does not have any reference. After paying that much, most of the appliances in the house is not working, no one has come to give him a tour on how to operate the appliances in the house. A good number of the bulb in the house is dead, he has sent a mail to that effect backing it up with pictures along with the checklist but he has not be replied or the problem fix. The staff are very unprofessional with zero customer service and interpersonal relationship. I won’t recommend their services to anyone especially first timers or visitors in the UK because they are just concerned about their money and not the satisfaction of their customers.
5/5
GoogleJayne was so professional and quite helpful in making sure I got all papers signed and keys were handed to me immediately.
5/5
GoogleDealt with Jayne in the Middlesbrough office did everything she possibly could for us went above and beyond at every turn, brilliant service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains,'s Middlesbrough office has 239 reviews across two platforms: 222 on Google, 17 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Reeds Rains, Middlesbrough is rated 4.7 out of 5 across all 239 reviews, and 4.7 out of 5 on Google from 222 reviews, checked 9 October 2026.
Reeds Rains, Middlesbrough, 114 Trimdon Avenue Shopping Parade, Middlesbrough TS5 8SB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
