Trusted Agent profile
★★★★★
239 reviews across 2 platforms
114 Trimdon Avenue Shopping Parade, Middlesbrough TS5 8SB
Reeds Rains,'s Middlesbrough office at 114 Trimdon Avenue Shopping Parade is rated 4.7 out of 5 across 239 reviews on two platforms, including 222 Google reviews rated 4.7. The 17 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
GoogleI went to view a property and I must say, Ted the person showed me around was amazing even come up with ideas that we didn't think about. So much so that it changed my first opinion and now I'm given it a second thought. Thank you Ted
Thank you
5/5
GoogleAndrea has helped us so much throughout the sale of our property. Always been on hand for any support we needed and is so easy to get in contact with and fast responses. All the team at Reeds Rains are so professional and friendly.
Thanks so much Jack Kind Regards Debbie
5/5
Googlereally good estate agents and in particular Andrea who helped me with some property matters, highly recommend.
Thank you Mike for the great review. Kind Regards Debbie
3/5
GoogleVery friendly service. My house was initially overvalued and photos weren’t very good so it took longer to sell than expected. Neil did a good job once he took over. Fees were quite reasonable.
thank you for your review, All our valuations are based on up to date comparable evidence at the time of the valuation, Thank you for choosing Reeds Rains best wishes in the future.
5/5
GoogleRecently viewed a property with Reeds Rains and the communication has been great. They have called prior to the viewing and emails to confirm the viewing. Ted was such a delight when showing us around the property, suggesting visions on how to improve the property and, explaining the next step in the process. I’d definitely recommend using Reeds Rains to anyone!
Thank you so much for your review.
5/5
GoogleHad abit of trouble with moving in ag first due to a few issues nobody's fault these things happen the team was great especially jayne dealing with the issue and getting me in as soon as she could
Thank you so much for the lovely review, we will pass this on to Jayne Kind Regards Debbie
5/5
GoogleHaving had no luck with another estate I went with reeds rain .I would recommend anyone who is thinking of putting their house up for sale to go with them.the staff are absolutely lovely and went over and above board .especially Andrea she couldn't have done more .fantastic service all round
5/5
GoogleI am extremely pleased with the exceptional service provided by Reeds Rains in handling the sale of my parents’ house. Living outside the UK, I was a little worried about the complexities of managing a property sale remotely. However, Debbie, Jayne, and the entire team exceeded my expectations by taking care of every detail with professionalism and care. They consistently kept me informed, promptly answered all my questions, and made the process as smooth and stress-free as possible. I am grateful for their support and highly recommend their services to anyone in need of a reliable and dedicated estate agent.
Thank you so much for this fantastic review. Kindest Regards Debbie
5/5
GoogleReeds Rains, office at Acklam, in Middlesbrough are the best estate agents I've ever used! Would highly recommend them. Many thanks to Neil, Jayne, Debbie & Amber 👌 …
Thank you so much for the lovely review, you were all a pleasure to deal with. Kindest Regards Debbie
5/5
GoogleTed was fabulous. He gave us a thorough look around and also was able to tell us a lot about the history of the area. He had a wealth of experience.
Thank you so much for the wonderful review - we will pass this on to Ted.
5/5
GoogleFive-star service from Andrea at Reeds Rains Acklam. She made the house-buying process straightforward and stress-free. Great communication and very professional. Thanks again! Look forward to work with you again in the future.
Thank you Mr Ali for the lovely feedback. Kind Regards Debbie
5/5
GoogleI recently purchased a property through reeds rains, Andrea McCarthy negotiated for me. Her negotiation skills were outstanding, she worked hard to secure a great deal for me and kept my best interests front and centre at every stage. Communication was always clear and prompt, which made what can often be a stressful process feel much smoother and more manageable.
5/5
GoogleReeds rains one of the best in the market customer service are spot on specially jayne she help me a lot thank you your kind customer service
Thanks so much for the great feedback Kind Regards Debbie
5/5
GoogleBrilliant service ! Had a great experience viewing a property with Amber, all questions answered and let us take our time in the property would definitely recommend
Thank you for the lovely feedback Kind Regards Debbie
5/5
GoogleI called for a valuation on half of my parents and spoke to Debbie. Personable and professional, she was so knowledgeable on the local area and explained what would happen during the valuation and after. Thanks so much Debbie.
Thank you,
1/5
GoogleWith respect, Debbie, this reply avoids the real issue. I was given a counter-offer of £61,000, accepted it immediately, and even received written confirmation before travelling all the way from London for the viewing. I provided every document you asked for and confirmed I was ready to proceed. Less than 24 hours later, my offer was thrown out for a higher bid. Legally you’re right, nothing is binding until exchange. But ethically, this is poor practice. Buyers should not be encouraged with written confirmation and then dropped overnight. It wasted my time, money, and trust.
5/5
GoogleI'm really very happy with Amber Bexter's service. She is so polite and was there for me all the time. Really very happy 😇. …
Thank you for the lovely review...im pleased that you are happy with the service Kind Regards Debbie
5/5
GoogleAmber is a legend 🙌 massively helped me and also jane both together got 2 deals over the line and a 3rd on the horizon well done ladies …
Thank you.
5/5
GoogleChristine and the team at Reeds Rains were amazing. We bought our new house through Reeds Rains and unfortunately we didn't use them to sell our house. We sold through manners and harrison who were absolutely rubbish. There was always somebody answering the phone at Reeds Rains unlike manners and harrison who never answered the phone or returned messages. I wouldn't hesitate to use Reeds Rains if I were to move again in the future. Superb service and I couldn't recommend Christine at the Acklam office enough. Very informative, always eager to answer any questions and readily available. We'll done Christine and thankyou very much.
5/5
GoogleJane at trimdon shops was moste helpfull in obtainingtenancy as also rest of staff always helpfull Five Stars. Chris Lorraine Goodchild
Or thank you so much - I will pass this is on to Jayne she will be so pleased. Good luck to you both in the bungalow. Cheers Debbie
5/5
GoogleMe and my wife had a viewing today through reed rains Middlesbrough. The gentleman Ted was everything you need from an estate agent. He was extremely polite, professional and helpful. We left feeling great with an unrushed experience. In addition to this any questions we had on the property were answered by Ted without hesitation. I would highly rate this company! Thankyou for a great experience Ted!
1/5
GoogleDear Sir/Ma, I have just visited one of your new foreign tenants this morning in Middlesbrough. It’s Heartbreaking to note that none of your staff could even run him through on how to operate those appliances in the apartment whereas, he (Mr Mark Obasi) had paid you in full for this service and up to 6 months in advance because he is new in the country. This is extremely shameful and sad, that a whole Estate Agent with world class status such as REEDS RAINS ESTATE AGENT,could not live up to standard. Your customer service ratings on this matter is nothing but zero. Thanks Amb. AY.
5/5
GoogleI would like to express my thanks to all the team at Reed Rains Middlesbrough for their hard work and dedication in finding me a home especially Jarod. His patience understanding and knowledge have been outstanding. Thank you
Thank you.
1/5
GoogleHaving been with this estate agent for 2 months I am really not satisfied with the service, the agent who came and did the valuation when asked if we signed with them would it allow us to go with other estate agents and he assured me yes, I now find out after he left, this to be an untruth, we have had no contract given to us, and although they promise of a weekly phone call up to date this has never happened I definately feel we have been talked into something with a lie And I do not recommend this estate agent and am going to seek advise to release me from this service
I am so sorry you feel this way, as discussed earlier today we will do everything we can to help sell the property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains,'s Middlesbrough office has 239 reviews across two platforms: 222 on Google, 17 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Reeds Rains, Middlesbrough is rated 4.7 out of 5 across all 239 reviews, and 4.7 out of 5 on Google from 222 reviews, checked 9 October 2026.
Reeds Rains, Middlesbrough, 114 Trimdon Avenue Shopping Parade, Middlesbrough TS5 8SB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
