Reeds Rains, Middlesbrough reviews

★★★★★ 5/5

Google

I am very satisfied with the services of reeds rains agency, and will be very happy to recommend the agency to my friends.

Kingsley · 15 February 2026

★★★★★ 5/5

Google

I am very pleased with the service and assistance provided to me by Debbie and Andrea.The girls were very helpful and kind.

Julia · 15 February 2026

★★★★★ 1/5

Google

I believe that a business as this that caters to hospitality needs in terms of housing either renting or buying should listen and be willing to help new customers. I am in pains today in a new house I rented simply because this agency is more focused on taking my money than the quality of value given. First impressions go a long way, and reed rains has not given a good first impression regarding landlords, house agents in the UK in regards to visitors, international students coming to the UK for the first time. I was made to pay 6 months rent upfront simply because it’s my first time in the uk and hence can’t have a previous Landlord. I am highly dissatisfied as the staff that handed me my keys was unbothered about my welfare and concerns regarding the fixtures in the apartment. There was nobody to give me a tour or brief about how to live and use Morden fixtures in the house I.e heating controls and door security , security alarms and codes. This is unprofessional as anyone could get hurt using trial and error methods to figure out how electrical equipments work in a new home and I hope this is addressed by the management.

Mark · 23 January 2022

★★★★★ 1/5

Google

I made an offer for a house, the offer was rejected without any reasons. All the agent could say is that there were too many applicants. I sure did put in interest immediately after viewing the house. Had to call twice for an offer form to be sent to me. I even sent an email because they would say that they will send the form after the calls and never do, not until I sent an email. If the landlord had numerous applicants, why then ask me to come for viewing? I knew something was fishy when I had to call more than once to get an offer form. Terrible service!

Anikwu · 21 March 2025

★★★★★ 5/5

Google

I had used Reeds rains to help me find a property for me and my children. All staff were extremely helpful and professional, keeping me up to date with properties that were in my budget and area I was after. They found me a perfect property. Moving is such a stressful time but Reeds rains made things simple and stressfree. Christie has been amazing, over the last 3 years Christie has been professional and nothing was to much trouble for her. I would highly recommend Reeds rains.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 27 August 2021

★★★★★ 5/5

Google

Many thanks to the brilliant staff who kept in touch and updated along my buying process and also answering my question and chasing solicitors when needed . Would highly recommend

Joanne · 20 August 2025

★★★★★ 4/5

Google

I'm saying 4....because all I know about them in Middlesborough is they actually answer the phone, they're real, they have an office/shop, they did answer questions. So very positive! Other agents in that area are internet based companies, use an answering portal, do not get back to client and when they do, they cannot answer any queries about properties they advertise. So yes, use a known name like Reeds Rains! Of course, that's no help if you're buying though and the seller doesn't use a kosher agent.

Nicola · 23 January 2021

★★★★★ 5/5

Google

Grate service from Jayne making sure everything is done on time and making sure we got keys asap. She even woke up early for us as we were getting a fridge delivered 👍 …

Jackson · 15 April 2026

★★★★★ 5/5

Google

After having a bad experience from another estate agent in Middlesbrough, I can put my hand on my heart and say the staff from Reeds and Rains in the Middlesbrough branch are very polite, helpful and professional. Went to view a house in acklam and were greeted by manager Christine who’s service was A1. Also dealt with Catherine who was also very helpful and made sure i was kept upto date. I wouldn’t find a fault with their service even if i wanted to, Thank you so much for a wonderful experience and hope to deal with your again in the future.PositiveResponsiveness, Professionalism

Habib · 27 August 2020

★★★★★ 5/5

Google

Friendly, efficient & professional service.

Babs · 15 March 2026

★★★★★ 1/5

Facebook

Worst service. They booked me in to view the house at 10.30am. I left my work as I was meant to start work at 9.30. I went at 10.20 I called them to confirm as I didn't seen anyone there waiting for me, they said yes you are booked at 10.30. I say who is going to show me the house as I don't see anyone here and the lady said the person who booked you in forgot to put it on he's dairy so unfortunately no one can show you the house. Wasted my time

Shef · 24 September 2024

★★★★★ 5/5

Google

Reeds Raine Acklam branch provided a truly professional service from the off with my sale. A no nonsense approach to pricing and they had the property on the market within days of being given the go ahead. They kept me informed regarding buyers and solicitor updates.The communication throughout the the sale was at the right amount. I would not hesitate to recommend using RR.

Colin · 25 September 2023

★★★★★ 5/5

Facebook

Fantastic service - a special thank you to Andrea who went above and beyond to sort out “a couple of hiccups” and made sure our sale went through smoothly . 5Star .

Sarah · 23 February 2022

★★★★★ 5/5

Google

Reeds Rains have been fantastic in supporting us through the sale of our parents house. Nothing was too much trouble, they just got on with the job and kept us informed along the way. The property was sold really quickly. A special thank you to Catherine for her help and support. We would strongly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Jane · 27 August 2022

★★★★★ 5/5

Google

Big thank you to Jayne & Christine for the excellent customer service, guidance, and support I have received during a difficult time following the sad loss of our mum and managing her property. I would recommend your service at Reeds in Acklam to all my friends,family, and local neighbourhood. Kind regards, John

John · 28 April 2023

★★★★★ 5/5

Google

Jarod was amazing . He went that extra mile … Thanks again .

Checkatenant · 26 August 2023

★★★★★ 5/5

Google

I can highly recommend Reads Rains Estate Agent.Everything went smoothly from start to finish, i was updated frequently on the progress of the sale. Staff were extremely helpful and friendly. Property went on market the tuesday sold by friday. A big thank you to Christine and the team at Acklam Branch.

Denise · 23 January 2023

★★★★★ 5/5

Google

Excellent service from Jayne and the team many thanks .

Christine · 8 April 2025

★★★★★ 5/5

Google

Debbie valued my Grandads property, who was very nervous about moving. Debbie explained everything and made him feel at ease about the whole process.

Jason · 25 April 2025

★★★★★ 5/5

Google

I would recommend reed rains to anyone very efficient very professional in these difficult times special thanks to Chris who has been nothing but helpful to me throughout this sale bright and cheerful at all times also many thanks to Paul who showed me great kindness and understanding at a very upsetting time Many thanks

Nicholas · 23 January 2022

★★★★★ 5/5

Google

Many thanks to everyone at the Middlesbrough branch. The video tour they produced for the sale of our property was really impressive. Everyone worked hard to keep in touch during these difficult times. Special thanks to Chris Newell the branch manager who made many sensible suggestions and worked hard to ensure our sale completed.PositiveResponsiveness, Quality, Professionalism, Value

John · 27 August 2021

★★★★★ 1/5

Facebook

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Important · 25 January 2024

★★★★★ 5/5

Google

We recently went through reeds rains to buy our home. They were friendly and helpful, and kept us updated at every step. Special thanks to Mark - mortgage advisor - for all the help and advice he gave us, and the work he put in to our case. Overall, we are satisfied with the service we received and would recommend reeds rains to others. Thanks

Rebecca · 24 January 2019

★★★★★ 1/5

Google

I didn't like the experience my friend got when he used your services, just when I thought I could use your services only to discover that you don't sell convenience and your customer service is far below average 😭 and I won't recommend Reed's Rains Estate agent to first timers in the uk …

Ademola · 23 January 2022