Trusted Agent profile · Middlesbrough
★★★★★
261 reviews across 2 platforms
64-66 Borough Road, Middlesbrough, TS1 2JH
Michael Poole's office in Middlesbrough, at 64-66 Borough Road, is rated 4.2 out of 5 across 261 reviews on two platforms, including 151 Google reviews rated 4.1.
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
GoogleVery good experience with Michael Poole. Especially Aslan Manzur is a STAR.
Thank you so much for your lovely feedback, Ikram!! We’re thrilled to hear you’ve had such a great experience with us, and we’ll be sure to pass your kind words on to Aslan - he’ll be delighted! 🙌 …
5/5
GoogleGreat service from Michael Poole, the team took care of everything and Roberta kept regularly updated. Well done from a very happy customer.
5/5
GoogleWe really appreciate the swift responses regarding our new rented home. Aslan Manzur is good at his job and understanding.Keep up the good work Aslan.
5/5
TrustpilotExcellent support from Ingleby team
Stacey and Leanne were so supportive on the sale of our property. It wasn't always the smoothest with the various hurdles that we needed to get through, but the support of the MP team was hugely appreciated throughout. In particular the extra support provided with the property sale, noting we live 4hrs away, saved us a huge amount of hassle! Thanks again - I just hope that when we come to buying our next house we have a team as good as you to support us through it!
5/5
TrustpilotSarah has been brilliant!!!
Sarah has been brilliant!!!! So helpful and patient with me as being a first time private tenant, can't praise her enough.
5/5
TrustpilotGreat service
We both sold and purchased our new house via Michael Poole. They couldn't have helped us more. Particular shout out to Stacey who was brilliant and kept pushing things forward.
5/5
TrustpilotExcellent service from Tracey and her…
Excellent service from Tracey and her team. They went above and beyond taking care of the sale of my late brothers property.
5/5
TrustpilotI have had a lovely friendly service…
I have had a lovely friendly service with micheal Poole, i used the Guisbrough branch and Alisha was just brilliant!
5/5
GoogleThe sales team provided a good service throughout the process. Sophie was particularly helpful in keeping us clearly informed whether we were at home or abroad. She was cheerful even when there were some difficulties with the sale. We would recommend this agency.
Thank you very much, Rob! This kind of feedback brightens the team's day; thank you for taking the time to write it.
5/5
TrustpilotExcellent Service
Great service received from Michael Poole (Middlesborough), Craig was excellent throughout the beginning/end of process.
5/5
TrustpilotReally good service by Michael Poole's…
Really good service by Michael Poole's team. Alisha was a constant throughout and kept us updated.
5/5
TrustpilotFantastic service all round
Fantastic service all round! Special thanks to Stacey Holmes who kept the sale on track from offer to completion.
5/5
GoogleReally good experience from start to finish. Special thanks to Craig and Sophie, The Middlesbrough branch, who were always there to help with the few problems that arose. Thanks for your help and guidance.
Thank you so much for your kind words, Bernadette! We’re thrilled to hear that you had a positive experience with our Middlesbrough branch. Craig and Sophie will be delighted to know their efforts were appreciated. If you need any further assistance, please don’t hesitate to reach out. 😊🏡 …
4/5
GoogleWould recomeny Michael Poole every time.Craig the Manager was totally professional and always in contact his team are a credit to him being so friendly helpfull and keeping me updated on selling as well ad buying over the last 2 years.
Thank you, Michael, for taking the time to leave this review for us; it means a lot to the whole team.
5/5
TrustpilotHouse Rental North East
Oliver (A.) was clear, efficient, honest and always genuinely helpful in everything. He replied to emails promptly and made sure every point was fully answered. He was proactive and always available when needed. Thanks to his hard work, and without making any empty promises, he made sure we were able to move in within just two weeks, with no issues at all. I can't stress enough, a truly exceptional service by a diligent professional.
5/5
GoogleI highly recommend using Michael Poole. They provided an excellent service throughout a long and complicated house sale. Communication and support was excellent and I’d like to thank Nick May and his colleagues for their help in pushing things through to completion.
Thank you, Nick! We're happy to have helped. Thanks again for taking the time to leave this lovely review for us
5/5
GoogleThe Middlesbrough team, both lettings and sales side have been absolutely amazing. Helpful, tenacious, good communicators and never giving up on what has been sometimes difficult circumstances. They have risen to the challenge every time. They have sold a number of properties for me now and I highly recommend them in all aspects. Very competent, efficient, friendly and a great, capable and keen team who have always bent over backwards to make things happen. Well done and thank you all. Very happy- use them with confidence.
Dear Claire, We are incredibly grateful for your glowing review and for your continued trust in our Middlesbrough team. It’s heartening to know that our efforts in both lettings and sales have met your expectations, even under challenging circumstances. Thank you for recommending us, and rest assured, we remain committed to delivering competent, efficient, and friendly service every time. Best wishes, Team MP
5/5
GoogleGreat service, Aslan Manzur made it all smooth sailing
1/5
GoogleLazy letting agents. Enquired about a property, was told that it would a group viewing and there would be five other applicants there and viewing it at the same time, I have viewed multiple properties in recent weeks and never have I had a group viewing. Couldn't even answer a question of whether a property up for rent, was pet friendly or not and told me I would have to view it and then apply, before giving me this answer. A property is either pet friendly or not, there is no middle ground.
We appreciate your input and take all reviews seriously. We apologise for any inconvenience you experienced during your interaction with our letting agents. If you have any further concerns or questions, please feel free to reach out to us directly.
5/5
GoogleFantastic service. Professionally put together marketing and everyone in the sales team were friendly and knowledgeable. Sophie and Craig were so helpful and always answered any queries in a timely way. I would recommend this team to anyone wanting a value for money, professional service.
Thank you, Helena! We appreciate the time you took to leave us some lovely feedback.
5/5
TrustpilotVery helpful
Jack was very helpful from start to finish. His communication was excellent with very quick responses. Brilliant 👏👏
5/5
GoogleHad a great experience with Michael Poole. Aslan was very helpful and went through the renting process with me and gave me all the factual info I needed. Thanks again.
5/5
TrustpilotStacey Holmes, thank you.
Stacey helped my grandparents with the sale of their home. I felt that Stacey went above and beyond in the service she gave them and kept them both reassured throughout the whole process. Thank you so much.
5/5
GoogleI have now been partnering with Michael Poole as my preferred rental agent for more than 10yrs and via several contacts, but the service always remains consistent, thoughtful and accurate. Currently my direct contact is with Sarah, who …
Thank you, Dean, for your continued trust over the past 10 years💕. We’re so pleased Sarah, Danielle and Sofia have provided great service, and we’ll be sure to share your kind words with them. Much appreciated from all the team at Michael Poole!! …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Poole's Middlesbrough office has 261 reviews across two platforms: 151 on Google, 110 on Trustpilot (across the whole business).
Michael Poole Middlesbrough is rated 4.2 out of 5 across all 261 reviews, and 4.1 out of 5 on Google from 151 reviews.
Michael Poole Middlesbrough, 64-66 Borough Road, Middlesbrough, TS1 2JH.
