Trusted Agent profile · Middlesbrough

Manners & Harrison Marton reviews in Middlesbrough

4.8

★★★★★ Excellent

170 reviews across 2 platforms

30 & 30a Stokesley Road, Marton, Middlesbrough, TS7 8DX, TS7 8DX

Manners & Harrison's office in Middlesbrough, at 30 & 30a Stokesley Road, is rated 4.8 out of 5 across 170 reviews on two platforms, including 169 Google reviews rated 4.8.

Google logo

4.8 / 5

169

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.

5/5

Google

Moving house can be a daunting experiance especially trying to juggle work, family and living your best life, Emma, from Manners and Harrison was an absolute delight to deal with, excepional customer service from initial engagement right through to completion, she provided me with regular updates regarding my mortgage application and general progress of the sale. I would highly recommend Emma to others as her level of professionalism and consistency in her service has been a positive experiance overall.

Anthony · 23 October 2023

5/5

Google

Sophie Hewitson really had out backs through out the whole process. She was extremely helpful, always enthusiastic, pleasant and genuinely excited for us when our offer was accepted. After the property we originally wanted came back on the market she got us in first to view it which led to the eventual purchase of the property. I’d like to thank you Sophie on behalf of myself my partner and our little boy you have made us very happy.

Liam · 23 October 2023

5/5

Google

Could not speak any higher of Emma, she genuinely has become a friend during the entire process. She was there any day any time to answer any questions (I had a 100 of them) over text or phone call. She really did take away all my stresses as a FTB, no question was silly. She even rang us after completion to check we were all settled in and happy. Thank you so so much Emma. Xx

Lauren · 22 September 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us your 5* review Lauren! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Hannah has been great at providing me with the help required for getting my first mortgage. Explains everything in a clear and easy to understand way. Would definitely recommend using Manners and Harrison to others. 5 star service.

Fisher · 26 March 2024

Agent replied · 22 October 2024

Fisher thank you for leaving us your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My mortgage advisor Hannah was absolutely amazing, genuine, patient and trustworthy she has helped me purchase my first home, she had also explained each process step by step carefully any questions I had she always had an answer to them, amazing team!

M · 23 October 2023

Agent replied · 22 October 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The whole manners team overall and especially Ruth were brilliant from start to finish, kept me up to date and were always very prompt and clear with their communication. Would recommend them and definitely use again. Thanks for all your help.

Danny · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to manners and harrison crew , for helping to ease for my property purchase . Especially Sam and Ruth , were so excellent to keep their client dealing in highly transparent mean. Thank you all

Joseph · 26 January 2024

Agent replied · 22 October 2024

Hello Joseph, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

Couldn’t recommend Emma white any higher! She has been amazing! . Friendly and professional gave me all the advice and supported me through buying our first home couldn’t have done it without her! Thank you Emma

Gemma · 26 January 2024

Agent replied · 22 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Manners and Harrison Marton made selling our home a very positive experience. The staff in branch were fantastic especially Ruth who was always on hand to answer any questions and guide us through the selling process. Would highly recommend.

Steve · 15 April 2025

5/5

Google

If you need your mortgage sorted, I would recommend Hannah Smith. She's been very helpful for me . Highly recommend.

Agron · 8 October 2024

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation Agron. Best wishes, Lucy, Customer Relations.

5/5

Google

We contacted Manners and Harrison to handle the sale of our house. We received a truly professional service from our first meeting with Claire Moore and throughout the whole process so far. Claire said she would keep the viewings coming and she did and we were very pleased to accept an offer on our property less than two weeks after it was marketed. I cannot fault the service we have received so far and would highly recommend Manners and Harrison to anyone looking to market their property.

Diane · 15 June 2025

5/5

Google

Amazing service from Emma and the girls at manners! Helped sell our house and Emma helped with our mortgage to get us in our dream home! Thank you Emma and the girls

Brandon · 26 January 2024

Agent replied · 22 October 2024

Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Re Hannah Smith ,Manners & Harrison, Marton Rd Middlesbrough. After months of stocking a Buy To Let Portfolio, we have come to recognise the different levels of professionalism within the Estate Agent Industry. The Mortgage advisor at Manners & Harrison, Hannah Smith was beyond helpful, could not have been more effective, or efficient , and her communication was the best we have encountered. She arranged several different mortgages , for numerous properties, for myself and my husband simultaneously. She knew what was important to us and sought out mortgages that were a good fit . A friendly approachable professional , delivering a truly exceptional service we have not found anywhere else. We have already recommended her to several friends and family with the utmost confidence, and look forward to working with her again in 2022.PositiveResponsiveness, Quality, Professionalism, Value

Polly · 23 October 2022

5/5

Google

I was so impressed with Manners and Harrison and in particular, our mortgage advisor Emma White. Buying a house is already a very stressful time but due to unforeseen circumstances unrelated to our mortgage, our sale and purchase took almost a year to complete. Despite this, Emma was amazing throughout and went above and beyond to help us get to completion. She explained everything so thoroughly and always had time to answer our questions or explain things we weren’t sure about. She was always a phone call away if we needed anything, which we really appreciated. In relation to the mortgage application process, the communication we received was excellent, everything was dealt with quickly and professionally, and we were kept updated throughout. We knew exactly what was going on at every stage. There aren’t enough words to express how grateful we are to Emma for all her help and we can’t thank her enough for everything she did for us to get us into our dream home. I’d highly recommend Emma and Manners and Harrison’s mortgage advisors.

Jade · 23 October 2022

5/5

Google

Myself and my partner really appreciate Hannah Smiths time and efforts into helping us find and buy our home. Through some hiccups and my many questions, Hannah was very supportive and done her absolute best to get us the right deals and to make sure our lender fit our circumstances. She always got back to us if we had any issues and was very prompt with things so that we could get our mortgage through as soon as possible. I couldnt recommend Hannah enough, she has been fab! We have been in our home just nearly 2 weeks now and she has still sent messages to check in that everything is okay. From the initial appointment all the way up to (even after) completion, Hannah has been spot on :) thank you Hannah!

Dayna · 23 October 2022

5/5

Google

I cannot thank Emily & Hannah enough at manners and Harrison in Marton for there time , patience and amazing customer service. From the beginning to the very end Emily ensured that everything was under control. She updated me constantly keeping me in the loop with what was going on and dealt with my solicitors at the end she was amazing and a credit to the company!! Hannah sorted me out with my mortgage finding me the best deal, I didn’t have to do a thing she was available whenever I needed to speak to her she updated me constantly during my mortgage application. She is fantastic! I do not have anything negative to say about manners and Harrison at all. They also make a great cup of tea! Thank you to everyone at manners and Harrison we now have our perfect family home!!

Claire · 23 October 2022

5/5

Google

We are at the beginning of our house buying Journey and Hannah Smith has been extremely helpful in giving us guidance and and options with mortgages. Couldn't recommend her more!

Anna · 26 January 2024

Agent replied · 22 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Emma was amazing throughout. Super responsive, friendly and helpful from start to finish. Couldn’t have asked for more. Thank you so much again!

Claire · 25 May 2024

Agent replied · 22 October 2024

Thank you for your glowing 5* review Claire Shiels. Best wishes, Lucy, Customer Relations.

5/5

Google

Hanna was very welcoming,detailed and patient in explaining all the steps to secure a mortgage.I am more prepared to make an informed decision.

Richard · 25 May 2024

Agent replied · 22 October 2024

Many thanks richard ediale for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We cannot praise Eleanor and her team at the Marton Branch highly enough for the exceptional service we received. From start to finish nothing was too much trouble, communication was excellent throughout really was a pleasure to deal with them, a big thank you to Sophie and Helen who worked tirelessly throughout.PositiveProfessionalism

Juliaandgirls · 23 October 2021

Agent replied · 22 October 2024

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that our Manners & Harrison team provided a five-star service!

5/5

Google

Emma our mortgage advisor was absolutely fantastic. She was there to answer all queries I had and helped us find the best mortgage rate for our situation. I do believe if we didn’t have Emma to help, we wouldn’t have completed on our dream home and I really mean that! Would definitely recommend Emma for mortgage services and Manners & Harrison as estate agents.

Sophie · 23 October 2023

5/5

Google

Absolutely fantastic by Hannah and the team at Marton. Professional and polite couldn’t ask for more at a stressful time. Thank you so much.

The · 26 March 2024

Agent replied · 22 October 2024

Many thanks The shooting Panda for your brilliant 5* review, Kind regards, Lucy, Customer Relations.

5/5

Google

The Marton team were absolutely fantastic when selling our house, from beginning to end they were professional, honest, & efficent and went the extra mile .Will recommend them always to friends & family ..

John · 1 September 2025

Agent replied · 8 September 2025

Thank you for your kind words! We are so thrilled to hear that we could provide you with a top-notch experience. It was a pleasure working with you and we appreciate your recommendation to others. Thank you for choosing Marton! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I cannot fault the service i have received from Tom. Outstanding service, Very kind and lovely gentle man. Overall amazing and can not fault the company as a whole.

Emma · 1 September 2025

Agent replied · 8 September 2025

Thank you for your kind words! We strive to provide exceptional service and are happy to hear that Tom went above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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