Trusted Agent profile · Middlesbrough

Ashbrookes Ltd Middlesbrough reviews

4.1

★★★★★ Great

207 reviews across 2 platforms

134 Linthorpe Road, Middlesbrough, TS1 3RA, TS1 3RA

Ashbrookes Ltd's office in Middlesbrough, at 134 Linthorpe Road, is rated 4.1 out of 5 across 207 reviews on two platforms, including 162 Google reviews rated 4.0.

Google logo

4.0 / 5

162

Reviews on Google

This office

Trustpilot logo

45

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dealt with Amy a few times now and…

Dealt with Amy a few times now and always doing her to be polite, prompt and professional

Alex · 6 December 2023

5/5

Trustpilot

Amy is so lovely

Amy is so lovely, friendly and professional,I would highly recommend her to my family and friends

Ruth · 16 December 2023

5/5

Google

The staff are very helpful and friendly, I haven’t had any kind of issues so far with them at all. They have good service and they respond very quickly to all enquiries.

Danai · 26 October 2023

Agent replied · 25 October 2024

Thanks for the lovely review!

1/5

Trustpilot

i have invested 150 000 GBP in their…

i have invested 150 000 GBP in their project one year ago.

Edmond · 30 October 2025

1/5

Google

VERY VERY incompetent & inefficient & no idea on how to deal with people lack of respect MONEY is all they care about.its all what they WANT not what the customer's needs

A · 15 March 2025

1/5

Trustpilot

Did NOT meet expectations, at all!

First impressions of Ashbrookes were great. We viewed a property, received quick responses to our interest, putting down a holding deposit to secure the property, and organising a tenancy and move-in date.

KW · 19 February 2025

1/5

Google

Absolute useless. Email and phone calls, requests all ignored.

Guitarman60 · 25 October 2025

5/5

Google

It was a smooth and great experience as regards getting an accommodation through Ashbrookes Limited. Your reception and services is fantastic and fast. Kudos to Danielle

NWOBODO · 26 October 2023

Agent replied · 25 October 2024

Thanks for the lovely review!

5/5

Google

Recently bought a house through Ashbrookes and I can’t recommend them enough! Every question I had was always answered, Was dealing with Lorraine and made the long and stressful process enjoyable. Thanks again Lorraine and everyone else at Ashbrookes!

Connor · 11 October 2024

1/5

Google

The only people rating anything above 2 stars are bots they've hired to make their website look better. Terrible people, never go with them LOL

Santiago · 26 October 2023

Agent replied · 25 October 2024

Hi Santiago, We have noticed you renew your review every few months to name and shame us but we have no records of you :) Thankyou

5/5

Google

I really enjoyed my stay at TS1 3HB. I recommend this safe haven for anyone in search or need of a student accommodation. Kudos team.

Adebayo · 26 October 2023

Agent replied · 25 October 2024

Thankyou for your review, We appreciate your feedback :)

5/5

Google

Absolutely amazing service and outstanding results. Marketed a portfolio approx dozen properties and received number of cash offers over asking price matter of few days. Credit to sale women Miss Lottie Appleby. Superb agency and highly recommended.

Sarfraz · 26 October 2022

Agent replied · 25 October 2024

Thanks for the lovely review!

3/5

Google

Poor responses from staff and a lack of care of properties and tenants. Cheaper than some of the market however prices have gone up.

Ccameotn · 26 October 2023

Agent replied · 25 October 2024

Hi, Thankyou for your review. Please email info@ashbrookes.co.uk with further details so we can investigate the lack of care. Kind Regards

5/5

Google

Natasha snd Lottie from Ashbrookes (Trimdon Ave) were excellent at selling our house. They communicated really well and answered all our questions. Would recommend!

Emma · 26 October 2023

Agent replied · 25 October 2024

Thankyou for your review, We appreciate your feedback :)

2/5

Google

There's some problem with your contact number. The call doesn't connect to an agent after IVR and the response on email is slow...

Huzaifa · 26 October 2023

Agent replied · 25 October 2024

Dear Huzaifa, The contact number you have provided is an international contact number therefore our staff have been unsuccessful in contacting you via phone. We are currently experiencing high volume of enquiries therefore our email response rate is within 24 hours. We do apologise if we couldn't meet expectations. Please email info@ashbrookes.co.uk to discuss your experience further and how we can resolve your issues. Kind Regards Ashbrookes Team

5/5

Google

Fantastic service, managed to get me sorted and setup with somewhere to live on the short space of time that I had left.

Galallee · 26 October 2023

Agent replied · 25 October 2024

Thankyou for your review, We appreciate your feedback :)

5/5

Google

Danny very helpful. Helped me move in my house in short amount of time I recommend this company. Very good 👌🏾 …

Dennis · 26 October 2023

Agent replied · 25 October 2024

Thankyou for your review, We appreciate your feedback :)

5/5

Google

I am currently selling my house with this estate agents. I cannot fault the support I have had from Lottie nothing is too much for her from leading viewings etc. would highly recommend.

Claire · 26 October 2022

Agent replied · 25 October 2024

Thanks for the lovely review!

1/5

Google

Unfair deposit deductions! They took £75 claiming missing lightbulbs, despite me replacing them and leaving extras. They clearly prioritise landlords over tenants. Very disappointing experience.

Mado · 9 February 2025

5/5

Google

Having worked with both Amy and Lottie on a professional and personal basis I would have every confidence in recommending there services to both friends and clients . They go over and above with customer service and have extensive knowledge in selling residential, commercial and investment properties.

Jane · 30 December 2023

5/5

Google

BEST AGENCY IN TEESSIDE BY FAR! Dealt with most of the staff and it’s fair to say they are all the most welcoming and helpful people. Got moved into my property with such short time by the help of Danny the apprentice. HIGHLY RECOMMEND

Farhaan · 28 February 2024

3/5

Google

Fantastic Letting Agency. They resolve issues they have control over in a timely manner. But in my case where the Landlord has control over certain things, it’s been frustrating.

BONUS · 26 October 2022

Agent replied · 25 October 2024

Thanks for the lovely review!

5/5

Google

I have had the best experience with Ashbrookes, they gave me exactly what I wanted.

Lumbwe · 30 November 2023

Agent replied · 25 October 2024

Thankyou for the lovely review :) We appreciate your feedback!

4/5

Google

They are absolutely amazing.Miss Lottie did a fantastic job. I will recommend them over and over

Y · 26 October 2023

Agent replied · 25 October 2024

Thanks for the lovely review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ashbrookes Ltd's Google reviews

Questions about Ashbrookes Ltd Middlesbrough

How many reviews does Ashbrookes Ltd Middlesbrough have?

Ashbrookes Ltd's Middlesbrough office has 207 reviews across two platforms: 162 on Google, 45 on Trustpilot (across the whole business).

What is Ashbrookes Ltd Middlesbrough's rating?

Ashbrookes Ltd Middlesbrough is rated 4.1 out of 5 across all 207 reviews, and 4.0 out of 5 on Google from 162 reviews.

Where is Ashbrookes Ltd's Middlesbrough office?

Ashbrookes Ltd Middlesbrough, 134 Linthorpe Road, Middlesbrough, TS1 3RA, TS1 3RA.

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