Andrews Morden reviews

★★★★★ 5/5

Trustpilot

Goes the extra mile to help

Rana is one of the most professional agents I have met; she has been fast to respond to all my (many!) queries and anything that she didn’t know she went the extra mile to find out for me. She’s been helpful throughout the process so far, which can be complicated and stressful, but I have confidence that the process would be as smooth as possible with Andrews given my dealings with them so far.

Emily · 22 October 2024

★★★★★ 5/5

Trustpilot

Andrews - extremely professional service

Andrews have been really proactive in helping to match me with the right property to buy and, unlike some other local estate agents, regularly sent me suitable property details. Sophia Robinson, in particular, understood exactly what I was looking for and kept me informed with regular updates once I had submitted an offer. I viewed properties with 9 different estate agents in the area, and ended up buying with Andrews. I would 100% recommend Sophia, and Andrews, to anyone who is looking to buy a property in this area; very professional, very efficient and really friendly.

Ms · 11 July 2024

★★★★★ 5/5

Trustpilot

I just wanted to say a big thank you to…

I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey!

AlexisA · 5 May 2026

★★★★★ 5/5

Trustpilot

Awesome customer care

Andrew's has been our partner in our journey to finally acquire our first home. From the start of the process up to us having our completion date they have been very helpful every step of the way. Sophia and Zak both have been very accommodating and kept things in order and made sure that we understood all the important details. Thanks to Keith as well who was constantly following things up nearing contract exchange and making sure that both parties come up with a mutually beneficial completion date. Thanks everyone

Jason · 3 July 2024

★★★★★ 5/5

Trustpilot

The staff was so friendly very kind

The staff was so friendly very kind, caring and so helpful. Maria was very kind always smilling and ready to help . Ed was very kind too and very helpful,he helped me with references application form was very patience also came to help me with my key for my new flat as couldn't opened it . Mikesh i spoke on phone was very kind too and very helpful. Thank you very much for have such a great team to help with renting .Kind regardsPadmini Paumben

Padmini · 2 July 2024

★★★★★ 5/5

Google

We dealt with Brian from Andrews, he has been amazing from the start we actually viewed a property with him to begin with and decided to have him market our house in Morden. It was such an easy process after a few days of being on the market our house was sold! There wasnt even time for a for sale board to go up. We had previously listed with another agent for 5+ months without any avail. Brian isn't just a top bloke but also has so much experience in the market, he really is an asset to Andrews. He is now even selling our close friend's property! We still talk often and he helps us with anything he can to do with our sale and buying our new family home. Thanks again Brian!!

Rebecca · 24 June 2024

★★★★★ 5/5

Google

We have been carrying out maintenance repairs for Andrews lettings and other letting agents for approximately 4 years now. The set up at Andrews is by far the most professional, it’s run smoothly and efficiently, communication between all parties is great which in turn makes our job a whole lot easier. We’d recommend Andrews services to anyone looking to let their property or for anyone looking to rent. A big thank you to Rebecca Newbrook from the Morden branch in particular, her quick response times, helpfulness and ability to get things done makes it a pleasure to work for Andrews.

Franks · 24 June 2024

★★★★★ 5/5

Trustpilot

Our agent was Lisa's Bird Parsons.

Our agent was Lisa's Bird Parsons.Who is very friendly polite efficient and knowledgeable. She certainly had her work cut, as our sale in the end involved 3 properties.Luckily we chose our own very efficient solicitor, who is brilliant. Sadly our buyers used one of your recommendations, who was absolutely hopeless, and what should have taken 8-10 wks took almost 6 months.Lisa twice as much to sort because of this. But remained brilliant throughout.

Penny · 10 October 2024

★★★★★ 4/5

Trustpilot

So far it's been a good experience

So far it's been a good experience, they have been communicating with me from the time I applied for the house to now, called me today to find out if I could make it to the viewing, though I wasn't around but my husband was able to make it, hopefully it's going to be a great relationship from here onwards.

Customer · 22 June 2026

★★★★★ 5/5

Trustpilot

Fantastic experience with lovely people

I had a fantastic experience with Andrews.I own a property company but did not have the time to show some of my tenants around. Even though I wasn't looking for full-time management.They were more than happy to see to my needs and show tenants around for me. I tried every other agency in the area and they were not interested. I had a terrible discovery that my previous tenant had left the house in a bad way leaving terrible things including cat feaces on the floor. I had to postpone everything for a few weeks whilst renovating. Hayley and Jasmine were absolutely fantastic. I was so stressed and they were extremely emphatic towards my situation, giving me various options and reassuring me it was going to be okay. I really needed this as it all came at a really inconvenient time and they supported me through it. Thankyou guys!! Xx

Bradley · 7 June 2024

★★★★★ 5/5

Trustpilot

An amazing team

An amazing team, Harpindar was very helpful and communicated everything thoroughly! Definitely someone i would recommend to others!!!

Louisa · 6 May 2026

★★★★★ 5/5

Trustpilot

I have rented through Andrew's for 12…

Review on behalf of my father.I have rented through Andrew's for 12 years and have always found them to be very professional but also helpful.Communication has always been good. I have just left a property managed by them and Jenny Jones especially has been incredibly helpful and supportive while I navigated my move from Didcot to Wales. it had been a stressful process and Jenny was exceptionally helpful during this time.Should I need to I would definitely use Andrews again and would definitely recommend them.

Kelly · 9 May 2024

★★★★★ 1/5

Trustpilot

Bethany Emberton unprofessional as no comms

Bethany Emberton, has no communication skills, did not follow up on a complaint of wrong information on fees, during the query transaction or afterwards. I sold 6 weeks ago and still been ignored! Even the solicitor agreed it’s not the first time, this has happened. Firstly Andrew’s say it’s £3000 to buy and sell your home! They get conveyance to send email, which shows a page with £3000What they don’t do is put at the top this is a 3 page document with additional fees below. When I had a call requesting for search fees, of £369 I reply but I was told this was included in the £3000Reply from the conveyancer would be deducted. So I expected to pay £3000 less £369 We then discovered searches were not required. Which was great expected the £369 to be deducted from the £3000 (Still to receive £25 deposit back) When solicitors fees bill arrived, I asked why it was not £3000 less the search fee, the solicitor said your not the only one caught out! We have also complained as their email is not transparent with what they say you pay, £3000 to buy and sell. When I complained to Bethany she said it was in the emails. I explained I was verbally told it would be deducted from the fees of £3000She claimed they would need to check recorded messages. I heard nothing so called Bethany again. She advised the IT department would have to do this, back from the start! I emailed to explain the approximate time, but she said their legal manager needed to look into this! Dispite my email with a deadline I had nothing back from Bethany or her legal manager!! Shameful treatment, not transparent with costs, and I hear they keep about £500 of the £3000 for themselves!

Julie · 7 May 2024

★★★★★ 4/5

Trustpilot

From Happy Customers…

Thank you Gurmit for all your support and advice over the past year. It’s always a pleasure to speak to any member of team and know that the matter will be dealt with fairly and honestly.

Peter · 22 November 2025

★★★★★ 5/5

Trustpilot

Rebekah was so quick at responding to…

Rebekah was so quick at responding to my queries and really in the ball! Amazing service!

Chelsea · 5 May 2026

★★★★★ 5/5

Trustpilot

Great Job

Thank you Andrews for helping us through our long, at times stressful, house selling/buying journey! Lisa was brilliant at keeping us regularly updated and went above and beyond in helping us with any issues we had. Also, Keith did a great job - he stepped in to help when Lisa was away. We met many of the staff and all of them were friendly and helpful. We would definitely recommend Andrews.

Mrs · 26 September 2024

★★★★★ 5/5

Trustpilot

*Headline*Outstanding Experience with Maria and Ed

*Headline*: Outstanding Experience with Professional and Genuinely Nice Guys! My husband and I had the pleasure of working with Maria, Ed and other staffs from Andrews Real Estate Team as first-time home renters. From our initial conversation, Maria and Ed immediately put us at ease with their friendly demeanour, patience, and vast knowledge of the local real estate market. Communication was a breeze, as Maria and Ed were extremely responsive to our emails and calls, even during off-hours. They worked tirelessly to find us the perfect house that met all our criteria while staying within our budget. We were extremely impressed by Maria’s skills on how she handled the whole process. The entire process was stress-free thanks to Maria’s guidance, and we couldn't be happier with our new home. We wholeheartedly recommend Maria and Ed in the Andrews Real Estate Team to anyone looking for a fantastic realtor who does a wonderful job helping home seekers navigate real estate!

Edith · 20 April 2024

★★★★★ 5/5

Trustpilot

Working with Andrews Property has been amazing

Working with Andrews property and purpose and in particular, Samantha has been a delight; she is an amazing letting consultant with unique attributes that really make her stand out. Everyone feels immediately at comfortable with Samantha's down-to-earth attitude, which makes complicated processes seem more approachable. She not only delivers an unmatched professionalism but also a refreshing and inspiring degree of warmth and honesty. Samantha stands out due to her commitment to going above and beyond. She ensures that everyone understands and gains from her experience by having a special aptitude for communicating plans and strategies in an understandable way. I would recommend this company any day, thank you.

Customer · 10 April 2024

★★★★★ 5/5

Trustpilot

Monika was absolutely transparent…

Monika was absolutely transparent helpful and followed up with all information in detail!thanks

Kay · 22 May 2026

★★★★★ 5/5

Trustpilot

“My experience with Issy as our…

“My experience with Issy as our property agent was nothing short of exceptional. From our very first interaction, it was clear that Issy is not only passionate about what she does but also deeply committed to ensuring her clients find exactly what they’re looking for. She displayed an outstanding level of professionalism, knowledge, and patience throughout our house-hunting journey. Issy took the time to understand our needs and preferences, making every effort to show us properties that matched our criteria perfectly. Her insights into each property, along with her keen attention to detail, were incredibly valuable in helping us make an informed decision. Moreover, her warm and friendly demeanor made every interaction a pleasure. I am immensely grateful for her dedication and hard work in finding us our new home. Issy is truly a remarkable agent, and I would highly recommend her to anyone looking for a seamless and supportive property search experience. Five stars all the way!”

Prada · 7 April 2024

★★★★★ 5/5

Trustpilot

104 maple close

I only dealt with Sarah Robinson very professional in any and all my situations I would be proud to use this company again as I’ve had such a great experience with them

James · 18 December 2025

★★★★★ 5/5

Trustpilot

My best House Rental plug.experience with Andrews Property…

My experience with Andrews Property Group, is the best I have ever had. From the viewing of the Property till we moved in. On the 12th December 2025. They constant updates us, they're clearly communication was top notch. The assistant with the energy uses, water and council tax link really helps us.i will forever recommend Andrews Property especially lady Louise. The lady is soo professional, patient, calm and know her job very well. Thank you Andrews Property for helping us to get our dream home and environment. No stress at all. My first time I have stressless moving in Uk, all thanks to lady Louise and the Andrews Property Group company. My partner was shocked how fast the Andrews Property Group got us the Apartment. With 72 hours everything is down and we are waiting for the move in date which was 12th December this month.

Customer · 15 December 2025

★★★★★ 5/5

Trustpilot

Fantastic Company, Highly Recommend!

Robbie, Rebecca and team have spent the last 6-7 months selling our flat, and I cannot thank them enough for the amount of time and effort they put into selling our property. It was extremely stressful with situations coming up beyond our control but Robbie was always quick to respond and give us peace of mind every step of the way. I would highly recommend them to anyone looking to sell/ purchase a property. Thank you again everyone!

Gemma · 7 May 2024

★★★★★ 5/5

Trustpilot

Property Management

I would like to express my gratitude to Monika Lami who managed my property for the last few years before I decided to sell, I have always found Monika to be very helpful and diligent with every aspect of the property management and would highly recommend her as she made everything so easy and hassle free. A big thanks to Monika for all her help!

Mark · 6 December 2024