Trusted Agent profile

Andrews Morden reviews

4.8

★★★★★ Excellent

2,212 reviews across 2 platforms

84 London Road, Morden, London, SM4 5BA, Merton SM4 5BA

Andrews's Merton office at 84 London Road is rated 4.8 out of 5 across 2,212 reviews on two platforms, including 221 Google reviews rated 4.6. The 1,991 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

221

Reviews on Google

This office

Trustpilot logo

1,991

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

“Monika”

My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.

Michael · 29 April 2026

Agent replied · 28 May 2026

Dear Michael , Thank you for your kind words and for sharing your experience. We're delighted to hear that Monika was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback. Best wishes , Lisa

5/5

Trustpilot

Daryn was a lovely guy and answered all…

Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.

Anna · 4 June 2026

Agent replied · 24 June 2026

Dear Anna, Thank you for your wonderful feedback! We're thrilled to hear that Daryn provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Daryn + Andrews Property Group

Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.

Theo · 20 August 2026

Agent replied · 24 September 2026

Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.

5/5

Trustpilot

The best estate agent by a mile

I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.

Shelley · 4 December 2024

Agent replied · 26 December 2024

Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

30 years of great service.

Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.

Fraser · 27 November 2024

Agent replied · 23 October 2024

Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys

5/5

Trustpilot

A Reliable and Proactive Partner in Property Management

As an inventory company, we have collaborated with many property managers, but working with Rebecca Newbrook has been a standout experience. Their professionalism, responsiveness, and commitment to excellence make them an exceptional partner in the property management industry.Rebecca consistently demonstrates a keen eye for detail and ensures that every aspect of a property is managed with precision. They understand the importance of accurate and timely inventories, and they go out of their way to facilitate seamless collaboration. Their proactive communication and prompt responses to scheduling requests make our job more efficient and enjoyable.In our line of work, having a property manager who is both organized and approachable is invaluable. Rebecca excels at coordinating check-ins, check-outs, and interim inspections. They always provide comprehensive information upfront, which allows us to prepare thoroughly and deliver the best possible service to property owners and tenants.Moreover, her dedication to maintaining the quality of properties is evident in their thorough follow-ups on maintenance needs and tenant concerns. Their ability to balance tenant satisfaction with the needs of property owners ensures that properties are well-maintained and respected.In summary, working with Rebecca has been an absolute pleasure. Their commitment to excellence, exceptional communication, and strong work ethic set a high standard in property management. We highly value our partnership and look forward to continued collaboration.

Mike · 18 November 2024

Agent replied · 23 October 2024

I am sorry to hear about your experience which I have just had an opportunity to review. Although I am relatively new in role it does sound like you had a poor experience with Andrews for which I am sorry.Delivering excellent customer experiences, in line with our core values is very important to Andrews, and something which we are now more energetically focused on, and whilst I imagine that is of little comfort to you, I do hope you will consider Andrews for your property needs again in the future.Carl HowardGroup Chief Executive

5/5

Trustpilot

Friendly and supportive!

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 8 November 2024

Agent replied · 26 December 2024

Thank you, Si'von, for your kind words! We're thrilled to hear Ben provided such excellent service and made your experience stress-free. We'll be sure to pass along your praise. Best of luck with your move , Lisa

5/5

Trustpilot

Very helpful

Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.

Fara · 4 June 2026

Agent replied · 24 June 2026

Hi Fara, Thank you for your wonderful feedback! We're thrilled to hear that Joe has been so helpful and supportive with your lettings experience. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Andrews Head Office

5/5

Google

We had a fantastic and responsive service from Andrews in Morden. Cathi Musgrove was the agent we dealt with. She was friendly, professional and she went “above and beyond” to help us with the sale of the property. I cannot recommend her highly enough.

Carole · 16 December 2025

Agent replied · 16 April 2026

Hi Carole, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Cathi. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Morden.

5/5

Google

We had a fantastic experience with Andrews Morden from day one. Brian and Boyan were both exceptional, providing knowledgeable guidance throughout the entire process. Brian’s expertise in the market was evident when he confidently valued our house higher than another agent, and thanks to their approach, we ended up receiving an offer above the asking price! Their responsiveness was great, they were always quick to update us and keep us informed. When we faced some challenges with our solicitors, both Brian and Boyan were incredibly supportive, helping to smooth things over and keep the sale on track. We couldn’t be happier with the service we received and would highly recommend Andrews Morden to anyone looking to sell their property.

Sarah · 27 October 2024

Agent replied · 10 November 2024

Thank you, Sarah! We're thrilled to hear about your positive experience with Brian and Boyan. Your recommendation means a lot to us, and we're glad we could help you achieve a great outcome. Best wishes , Lisa

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!

Elen · 19 October 2024

Agent replied · 23 October 2024

Thank you, Elen! We're thrilled to hear about your positive experience with Emily and Sophia. Your kind words and recommendation mean a lot to us. Congratulations on the successful sale of your flat! Best wishes , Lisa

5/5

Google

While our entire experience with Andrews Morden has been seamless - miles better than the competitors we’ve had to work with in the past - I want to highlight just how excellent Rebecca Newbrook has been at every turn. She’s an absolute pro: prepared, knowledgeable, proactive, and quick to reply whenever we have a question or an issue that requires attention. Property management issues can get complex and tricky to handle, but she’s handled every interaction with total competence and a friendly rapport. If there was a sixth star to choose for this review, I’d have clicked that!

Deryk · 18 October 2024

Agent replied · 22 October 2024

Thank you, Deryk. It's so lovely to read your feedback about Rebecca, we're happy she's provided you with such great service. We'll add the extra star! ⭐

5/5

Google

Andrews Morden letting - would recommend I have been very happy with the service (letting) provided by Mikesh and Sameer from the Morden branch of Andrews when embarking on the letting journey. They were very responsive to my numerous queries, very friendly when we spoke in person/on the phone and made the whole process run smoothly and efficiently. I would also like to give a shout out to Rebecca who has been supporting me recently - she has been very helpful, prompt and professional and I am very happy to be in her capable hands. Thank you!

Miriam · 1 October 2024

Agent replied · 22 October 2024

Hi Miriam, really pleasing to see that Mikesh and Sameer from our team at Andrews Morden have been on hand to help you throughout your dealings with us, we know communication is key to a smooth process, certainly looks like this was the case for you too. Thanks, Rhys

5/5

Google

We would like to take this opportunity to express our massive thanks to Andrews Morden especially Boyan . Boyan wan very professional, incredibly supportive and communicate every single steps during our purchase process . Thanks a lot 🙏🙏 Dinsi & Sairoj …

Dinsidevi · 16 December 2025

Agent replied · 16 April 2026

Dear Dinsi & Sairoj, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Boyan and our team. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best regards, Andrews Morden Team

5/5

Google

I am writing to highly recommend Rebecca Newbrook for her exceptional professionalism and communication skills. Throughout our interactions with her at Andrews, Rebecca has consistently demonstrated reliability and offered a truly helpful service Rebecca's attention to detail and dedication to providing support have been invaluable to our team. Her clear and effective communication style has made working with her a seamless and efficient experience. I have been consistently impressed by her commitment to delivering high-quality service

Dominique · 20 November 2024

Agent replied · 23 November 2024

Thank you, Dominique, for your kind words about Rebecca. We're so pleased to hear about your positive experience and her exceptional service. Your feedback is greatly appreciated! Best wishes, Jake

5/5

Trustpilot

Highly recommended Rebecca Newbrook

I am writing to highly recommend Rebecca Newbrook for her exceptional professionalism and communication skills. Throughout our interactions with her at Andrews, Rebecca has consistently demonstrated reliability and offered a truly helpful service Rebecca's attention to detail and dedication to providing support have been invaluable to our team. Her clear and effective communication style has made working with her a seamless and efficient experience. I have been consistently impressed by her commitment to delivering high-quality service

Dominique · 19 November 2024

Agent replied · 26 December 2024

Thank you, Dominique, for your kind words about Rebecca. We're so pleased to hear about your positive experience and her exceptional service. Your feedback is greatly appreciated! Best wishes, Jake

5/5

Trustpilot

Highly Recommended...

Highly Recommended...Shout out to Emma Mussert who was an absolute star. It's great to deal with somebody who goes out of their way to 'own' issues and ensure a resolution. We all know the frustration of dealing with solicitors who don't tend to talk to each other but rely upon slow communication instead Emma constantly went out of her way to push the parties and was a great help.Bonus that she is friendly too!Would use Andrews again.

Colin · 4 November 2024

Agent replied · 26 December 2024

Thank you, Colin! We're thrilled to hear about your positive experience with Emma. Your kind words mean a lot to us, and we're glad she could assist you so effectively. Best wishes , Lisa

5/5

Trustpilot

Excellent service from Shamiya!

My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.

Samantha · 27 August 2024

Agent replied · 23 October 2024

Thank you, Samantha, for your kind words about Shamiya. We're thrilled to hear she made your viewing experience memorable and positive. We'll be sure to pass along your praise to her. Best wishes in finding your new home!

5/5

Trustpilot

Amazing and professional

I really don’t know where to start. Kish was fantastic from the beginning until the end of my selling process.I originally thought his fees were too high but he assured me he would put the work in, to earn the money and I 100% agree that he did and I would’ve actually paid him a lot more. He was worth his weight in gold. Selling a house is stressful enough but Kish and his team went way above and beyond their roles to make it as stress free as possible. I’d never sold a property before so kept asking silly questions and Kish was always more than happy to help explain it all to me (sometimes more than once), until I completely understood. My solicitor pushed back on alot of things and asked me for things that I’d never heard of but Kish helped me work my way through the legal jargon and got me across the line on many occasions. The entire team were super professional and efficient and had great knowledge of the entire process (including the solicitors roles). If Kish ever did take a well deserved day off he would make sure that one of his colleagues were up to date with my case and they would email me to let me know they were on hand ready for anything I needed.In summary, I really can’t express how good Kish and his team were for my selling process. So if you’d like a seamless sale (or buying I’m guessing) then I would highly recommend booking through Kish/Andrew’s!

Nicola · 12 August 2024

Agent replied · 23 October 2024

Thank you, Nicola! We're thrilled to hear about your positive experience with Kish and our team. Your kind words and recommendation mean a lot to us. We're glad we could make your selling process smooth and stress-free.

5/5

Trustpilot

Viewing with Shamiya

I recently had the pleasure of viewing a property with Shamiya, and I must say, the experience was outstanding from start to finish. Shamiya's professionalism, attention to detail, and genuine enthusiasm made the entire process smooth and enjoyable.From the moment we met, Shamiya was welcoming and approachable, making me feel comfortable as she guided me through the property. She was incredibly knowledgeable about the property and the area, answering all my questions with ease and providing valuable insights that helped me envision how the space could work for me.What stood out the most was Shamiya's dedication to understanding my needs and preferences. She took the time to listen to what I was looking for and highlighted features of the property that aligned with my criteria. Her personalized approach made me feel like more than just another client, and I truly appreciated her efforts in ensuring the property was a perfect fit.Overall, Shamiya exceeded my expectations in every way. Her expertise and friendly demeanor made this one of the best viewing experiences I've had. I would highly recommend her to anyone looking for a property, you're in great hands with Shamiya!Thank you, Shamiya, for making this process so enjoyable.

Jerone · 12 August 2024

Agent replied · 23 October 2024

Thank you, Jerone & Ikran, for your kind words! We're thrilled to hear about your positive experience with Shamiya. Your feedback is greatly appreciated, and we'll be sure to share it with her.

5/5

Google

Highly recommend Sarah from Andrew’s! She made us feel like she cared about finding us a home not just another rental, we threw some difficult needs her way and she did not hesitate to meet them all with a positive attitude that left us feeling confident and excited. From the moment we entered Andrew’s the costumer service, all interactions and the work done was top notch! Thank you Sarah

Maisy · 18 January 2025

Agent replied · 23 January 2025

Thank you, Maisy, for your wonderful review! We're thrilled to hear about your positive experience with Sarah and our team at Andrews Morden. Your feedback is greatly appreciated, and we're delighted to have helped you find the perfect home. Best wishes, Jake

5/5

Trustpilot

Great experience working with Karolina and Andrew’s.

Working with Karolina was an excellent experience. She is organized, immediately responsive and highly professional in all

Rory · 4 June 2026

Agent replied · 24 June 2026

Hi Rory, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Karolina. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

We at HomeCert Ltd have had the…

We at HomeCert Ltd have had the pleasure of working with Louise at Andrews Property Management for quite some time now, and we cannot speak highly enough of her professionalism and dedication. Our team, specialising in electrical, gas, and plumbing services, has collaborated with many property managers over the years, but Louise stands out for several reasons.Louise is exceptionally organised and ensures that every job runs smoothly. Her clear communication and attention to detail make our work much more efficient and enjoyable. She always provides us with the necessary information upfront, which helps us prepare adequately and deliver our services to the highest standard.What truly sets Louise apart is her commitment to both her clients and the teams she works with. She understands the importance of timely interventions and maintenance, always coordinating schedules to minimise inconvenience for tenants and owners alike. Her proactive approach ensures that issues are addressed promptly, preventing minor problems from escalating.Moreover, Louise's friendly and approachable demeanour makes her a joy to work with. She values the expertise and input of her partners, fostering a collaborative environment that benefits everyone involved. Her reliability and integrity have made her a trusted partner of HomeCert Ltd, and we look forward to continuing our successful collaboration.In summary, Louise is a stellar professional whose dedication and expertise significantly enhance the efficiency and effectiveness of Andrews Property Management. We highly recommend her to anyone seeking top-notch property management services.

HomeCert · 22 July 2024

Agent replied · 23 October 2024

What an amazing review! We know that Louise will certainly appreciate the high praise indeed. We know she takes great pride in her work so it's brilliant to see that pride and effort recognised. Thanks again, Rhys

5/5

Trustpilot

Michael & Andrews, the right place to rent

Michael was extremely helpful, kind, attentive and positive during the whole process of renting. He made sure that everything was fine for us, working in our times and in our well being. I cannot be thankful enough for all what he did: his availability at answering the calls, doing the viewings for the property in our available times, speaking with tenants and Landlord to make it possible. We knew it was the right place for us from the moment he answered the phone and started talking.

Kelly · 22 July 2024

Agent replied · 23 October 2024

Hi Kelly, thanks for the five star review. It's brilliant to see that Michael was so helpful to you, from viewing all the way through. We hope you settle in to your new home! Thanks, Rhys

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Morden

How many reviews does Andrews Morden have?

Andrews's Merton office has 2,212 reviews across two platforms: 221 on Google, 1,991 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrews Morden's rating?

Andrews Morden is rated 4.8 out of 5 across all 2,212 reviews, and 4.6 out of 5 on Google from 221 reviews, checked 9 October 2026.

Where is Andrews's Merton office?

Andrews Morden, 84 London Road, Morden, London, SM4 5BA, Merton SM4 5BA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.