Peter Alan Merthyr Tydfil reviews

★★★★★ 5/5

Google

I would like to express my honest opinion regarding the service offered by Emma and George at Peter Alan. My wife and I were in need of moving to Merthyr Tydfil and were searching for properties to rent. The issue was that we were in London and we wanted to find out something without physically viewing it due to personal reasons, and it’s only Emma and George who understood our situation and came ahead to help us. Many estate agents refused us when we requested a virtual viewing. Initially, we found a good place, though it later didn’t work out due to the landlord's personal matters. We had to face a very difficult situation at that time; however, Emma and George built our confidence, and they helped us find another beautiful house within the time period we required. Honestly, they were really friendly to us from the first conversation and did their maximum to fulfil our requirements. We are forever grateful for their service. Thank you, Emma and George, a million times.

Ishara · 28 February 2024

★★★★★ 5/5

Google

Amazing and super friendly! Supportive through the process of moving to a new home and very informative, highly recommend Peter Alan due to how easy it was to become informed and comfortable knowing we have chosen the right estate agents.

Leah · 14 August 2025

★★★★★ 5/5

Google

Recently began letting a property with Peter Alan- Merthyr Tydfil and it's been an excellent experience. Fantastic communication throughout and were thoroughly helpful. Would recommend to all family and friends!! Special mention to George and Catherine who went above and beyond for us :)PositiveResponsiveness, Quality, Professionalism, Value

Nicholas · 30 August 2022

★★★★★ 5/5

Google

Emma and George were both really helpful in assisting us find a new home. Thank you so much both! Happily recommend you to others.

Claire · 29 March 2024

★★★★★ 1/5

Google

George was fantastic getting us into a rental property that we need for business very fast. But unfortunately the house has a few problems and getting anything done or a response from peter alan was a complete joke!! As we paid 6 months upfront rent upfront it was like they didn’t care!! Very let down ...

3 · 22 June 2020

★★★★★ 5/5

Google

Thank you to George and Emma on the lettings team for assisting me once again with renting another property.

Howe · 31 May 2024

★★★★★ 5/5

Google

I reached out for a valuation and I spoke to Derri who was highly professional and arranged for the valuation to take place quickly and I was very happy with the service, especially with it being free

Daniel · 25 September 2022

★★★★★ 5/5

Google

Imogen Reyes was very polite and helpful and was all and all a good experience

Orrin · 25 April 2024

★★★★★ 5/5

Google

I can't recommend Peter Alan estate agents enough especially Catherine, I moved from N.ireland for work and not knowing anyone or anywhere Catherine was very honest with regards to locations and areas. A very smooth transition from start to finish 5* !!PositiveResponsiveness, Quality, Professionalism

Gareth · 30 August 2021

★★★★★ 1/5

Google

Absolutely 0 sense to have your property managed by them. They do nothing at all. They will charge about 10% of the rent and they will do NOTHING. What do you expect from a management team? … More

George · 25 April 2025

★★★★★ 5/5

Google

Excellent service from all at the Peter Alan Merthyr Branch. Professional from start to finish. Property was sold within a fortnight for the full asking price. Could not ask for more, would definitely use again and would not hesitate to recommend Peter Alan to anyone selling their property.

Karen · 22 June 2020

★★★★★ 5/5

Google

Can't thank Catherine Smith from the Merthyr Tydfil branch of Peter Alan enough. She has made the renting of our property so easy. Her assistance and professionalism has been outstanding. I would recommend them without hesitation to any prospective tenants or landlords. Thanks Cath!PositiveResponsiveness, Quality, Professionalism, Value

Vicky · 30 August 2020

★★★★★ 5/5

Google

I had a great experience with George and Catherine to find my new rented property in Merthyr. I was completely satisfied with their processing and the time they spend to hear our concerns. All their works are up to date and clear. Thanking you from the bottom of heart. You are amazing. I definitely recommend these two in Peter Alan Merthyr, I am sure that they will find the right one for everyone who approach them.

Shimitha · 24 March 2023

★★★★★ 1/5

Google

If I could give this agency 0 stars I would. Please please please steer clear. Before signing any agreements CHECK THE FACEBOOK REVIEWS IN THIS COMPANY. An agency willing to let out a house with no working boiler, means of sanitation or safe drinking water should NOT be a housing agency. Absolute horrific.NegativeResponsiveness, Quality, Professionalism, Value

Bethan · 30 August 2021

★★★★★ 5/5

Google

George and Catherine were amazing throughout. From the first viewing to helping make sure everything was sorted out properly, to then handing us the keys. Absolutely brilliant, we cannot thank you both enough

Charliestar14 · 27 July 2022

★★★★★ 5/5

Google

Both members of staff of the lettings department were very helpful, easy to talk to and very professional. The whole process of letting our property was quick and painless. They know the property market very well and archived a rental that exceeded expectation. Through them we have access to good, trusted local tradesmen - invaluable to us as we do not live near. We feel the property is in good hands with Cath & George. We look forward to a long and fruitful relationship.PositiveResponsiveness, Quality, Professionalism, Value

Julian · 30 August 2022

★★★★★ 3/5

Google

Very helpful every step of the way!

Callum · 14 January 2026

★★★★★ 5/5

Google

I have recently dealt with George at Peter Alan to get a rental property and he made the process from start to finish very easy with great communication. Would recommend to anyone.

Aimee · 22 June 2022

★★★★★ 5/5

Google

I had the pleasure of dealing with Emma and imagen from the rentals and they made is so easy for me and it wasn't a straight forward case I highly recommend Peter Alan for rentals. Again thank you ladys for making what could have been a stressful time a breeze.

Darren · 30 July 2024

★★★★★ 5/5

Google

Excellent customer service from start to finish! A massive thank you to Kerry, Louise and Rocky for all their help in selling my late in laws property. Their understanding at this difficult time was highly appreciated and would recommend their services.

Angharad · 22 June 2020

★★★★★ 5/5

Google

Me and my bf had an amazing experience with the team and they were amazing and I can’t thank them all enough for all the support they gave us we are so grateful and thankful for all the help and we now have our very own little home

Jakejaylee · 30 July 2024

★★★★★ 5/5

Google

A great service and impressed at the attention to detail. Thank you to Derri for his professionalism and overall service. Happy, upbeat and highly welcoming.

Christopher · 25 September 2022

★★★★★ 4/5

Google

I would highly recommend anyone looking for a house to rent/buy consider Peter Alun. Me and my partner have had none stop support from them in regards to the house we have just renter from them. They are very professional, as it was my partners first time renting he was nervous as he didn't know the progress. But those who dealt with us made it so easy and explained everything we needed to know and answered all the questions we had in as much detail as they could. Highly recommended.PositiveProfessionalism

Shania · 30 August 2021

★★★★★ 5/5

Google

Just used Peter Alan to sell a property. Kerry and her team were all great, excellent communication and organisation for viewings and throughout the sale. I would definitely recommend and use them again if the need arises.

Mrs · 22 June 2020