Trusted Agent profile · Meopham
★★★★★
2,163 reviews across 2 platforms
Wrotham Road, Meopham, DA13 0HN
Wards's office in Meopham, at Wrotham Road, is rated 4.7 out of 5 across 2,163 reviews on two platforms, including 178 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Wards won in 2026.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Meopham.
The Trusted Agent 2026 results for Wards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Meopham office, from every platform, shown as written. First names only.
1/5
TrustpilotNOT recommended.
We were mislead when buying a property through Wards. As first time buyers we were unaware of the relevance of EPC Ratings when buying to rent. Wards took us through the whole buying process - offering to rent the place for us as soon as the sale went through. Until we received a review of the EPC - which was the same as it was listed as, was F. Not rentable. Wards declined to say anything about this and did not respond to my emails.
5/5
TrustpilotI would like to thank Nicole Smith for…
I would like to thank Nicole Smith for finding me and my wife kirsty a nice home that we loved the look of also worked really hard for us both also answered all my questions and queries would recommend nicole 100%
Thanks Dan, I will certainly pass on your kind comments to Nicole. She will be delighted to have helped you both.Best wishesDavid HayesBranch Development DirectorWards
5/5
TrustpilotFabulous service from Kirsty
Just had the pleasure of speaking to Kirsty Hunt at Wards. She was super friendly and personable on the phone and explained everything fully regarding some unallocated rental payments they’re returning to us. Great call and quick to follow it up with a friendly email too giving another overview so my wife is also aware. Great service Kirsty, thanks!
5/5
TrustpilotAaron and Wards of Kent are amazing!
Everything with Wards of Kent was very smooth and helpful. The man helping me, Aaron Stoner, was incredibly useful and was always helping where he could. I genuinely could not have asked for more. Couldn’t recommend Aaron or Wards of Kent enough to anyone looking for a property. 5 star service.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleReally pleased with the professionalism and kindness shown by the Meopham branch of Wards. They were really enthusiastic and helped us through the process as we hadn’t moved in a very long time. Thank You
5/5
TrustpilotThis is the second time I've used wards…
This is the second time I've used wards to rent a property and on both times it's been a pleasure to deal with them. Process was very quick and efficient. Laura Fowler was a great person to deal with and made the whole process stress free. Would defiantly recommend to anyone looking for a property.Regards,Jason Rixon
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotLee Churchyard at Wards ashford is the best
Lee Churchyard was professional in every way, the communication all the through our rental process was 100% spot on. He went over and above to secure the property we liked and again we can’t thank him enough for all that he has done we would recommend to all we know. Thanks Lee your an asset to wards
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleWards have sold my house. A task which seemed impossible a few months ago. Lawrence persevered until the property was on the market. Dan, the office manager, gave me a great deal of help, support and advice throughout the process along with his other staff, Hannah, Shalini and Kieran. However, Debbie concluded the process. She achieved success when the chain was highly likely to breakdown. My property is sold thanks to the inspiration, persistence and kindness of Debbie. I can’t recommend Wards highly enough.
Hi Elizabeth, Thank you for leaving a review! We're delighted to hear how positive your experience with our agents has been and how they've persevered throughout what has been a seemingly impossible sale. It's great to hear how supportive the whole team have been, and we'd like to thank you for recommending us! Best wishes, Wards.
5/5
Trustpilot5 Star Service!
From the moment Jonathan came to provide a valuation until the moment Anouska saw my sale through to completion, Wards provided a 5 star service. There was constant communication throughout and Anouska went above and beyond to ensure the sale and my purchase were progressing. Ward's were on the ball the entire time keeping me updated and making sure that the other parties were also doing their bit.I would definitely use Wards again, and recommend the Strood branch!
5/5
TrustpilotExcellent service
Laura was great, her communication was great, she made herself easy to reach and was extremely patient with all our questions. It’s tricky to not see the house you’re going to move into in lockdown but we felt that we got all the answers we needed through Laura. We even moved in earlier than anticipated, very grateful!
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotI've recently moved in property
I've recently moved in property. The welcome gift is lovely. All moving process are so easy and smooth. The staff are professionals who know they job well and always supports whenever and wherever they offer they help. Especially, Prateek is the best, he has the most of the property knowledge. He goes for extra mile in his job. After office hours closed, he came to my flat to help me with my enquires. He responded and solved my all enquires. I highly recommend using this agency. Because, they have professional staff and all your enquires are handled quickly. I hope, they continue this way.
5/5
TrustpilotAbi was extremely supportive throughout…
Abi was extremely supportive throughout the entire application to acceptance process. We were delighted with the first rate service we received and extremely thankful to Abi for all her support and guidance. Nothing was too much trouble as we called multiple times for updates which were responded to quickly. Excellent all round!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotI have contacted Ward's via listing…
I have contacted Ward's via listing details for more than 30 properties they have advertised and have yet to be contacted back. Calls were answered and I would be told that someone in letting would call me back as soon as they were available. Over 2 months and no calls were ever returned. In less than 5 days, using another agency, I had keys and was moving in to a new place.If you are on a time restraint when relocating, BEWARE of using this company.
5/5
TrustpilotJames Rixon of Wards of Ramsgate.
James Rixon of Wards of Ramsgate.Whilst searching for a property you get to see a lot of agents, some good and some are not as good….James is a breath of fresh air, he is enthusiastic and personable. His approach is of the right balance of knowledge, confidence and professionalism. Thank you James…
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat experience
This is my first time to rent a property thru Wards. I am glad that my experience of renting was handled by Maria Byrne (Ramsgate Branch) from starting till the end of getting the key. She is so thoughtful, dedicated, be empathy, efficient in dealing problems that appeared in the rented property. Even though that was not her job scope, but she will still try to help me as she knew that English is not my first language and will try to understand me and convey the correct message to her colleague in the maintenance team.
5/5
TrustpilotNew Tenant
I had the good fortune to have my tenancy managed by Tessa Daniels at Ward's Lettings, Strood. Having been unable to move into our property and having limited time to find a rental home, Tessa did everything possible to ensure a smooth move was accomplished. Tessa is a credit to her team, demonstrating professionalism and an ability to manage all parties (tenant, landlords, contractors) effectively. Tessa clearly in an experienced lettings agent and responds calmly to the challenges of her role. I would strongly recommend Tessa to anyone wishing to let or to rent via the Wards lettings team.
5/5
TrustpilotProperty Sale
Mark Huxley and his team from the Wallington Branch dealt with the sale of my property in a very professional manner.I HAVE NEVER GIVEN A REVIEW ON WARDS OF KENT!
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotVery good service from Wards
Very good service from Wards, first time we took on a property with them as we rent a fair few houses around the country for our Employees and was very pleased. Tony Degiorgio was extremely helpful and very quick at getting the property sorted and orgniased as we needed one quite urgently! thanks again - EAPL
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotPositive
Positive: Professionalism, Quality, ResponsivenessI personally dealt with Nadia in the lettings department and she couldnt do anymore to help and she went out of her way to assist me. She kept me informed all the way through the process and was an absolute pleasure to deal with. I can highly recommend Wards Estate agents Ramsgate
Good afternoon Mr Carter, Thank you for taking the time to leave us this lovely review, particularly regarding Nadia and team. I'll be sure to pass on your kind words, Kind regards,Danielle
5/5
GoogleWe could not fault the helpful staff in the Wards Meopham office. There was always someone there at the end of the phone when you needed them. We are especially grateful for Oli's support throughout the purchase of our first home, which was difficult at times. Thank you again guys!PositiveResponsiveness, Quality, Professionalism
Dear Sophie, Thank you for taking the time to write a review regarding the service you had from our Meopham team. They really like to give a hands on service and help guide all their customers through the moving process to try and make it as smooth as possible. Oli will be so delighted too with your personal mention. All the best. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotWas kept up to date by Debby on the…
Was kept up to date by Debby on the progress at wards , so easy to deal with the whole team at birchington office Ellie was so helpful whilst we were viewing the property
Hi Stephen,Thank you for leaving a review! It's great to hear how positive your experience has been and particularly how helpful Ellie was when showing you the property and how informative Debby was throughout the porcess.Best wishes,Wards.
5/5
TrustpilotProfessional Service
Very grateful for the professional approach of the parent company, Wards/Arun Lettings as part of Arun Estate Agencies Ltd., particularly Kate in Horsham. Wards/Arun Estates inherited a very difficult situation following the previous agency's unsatisfactory management of both an initial tenancy and unwanted follow-on, neither monitoring dilapidations nor performing due diligence on new tenants. Kate managed the situation and obtained vacant possession in a professional and non-confrontational manner, which hopefully will enable us to restore a late parent's property to what it once was. Highest commendations are due both to Arun Estates and Kate in particular.
5/5
GoogleI couldn’t have used a friendlier bunch of people to sell my house. The staff at Wards in Meopham are genuinely lovely and the service has been extremely professional throughout. I can’t fault them, from the sales office to the sales progressor. I wouldn’t hesitate to use them again - and that’s not something I’d say of most estate agents!
Hi Sharon, Thanks for leaving us such a lovely review, we really appreciate it. We look forward to working with you again should you need us! Many thanks, Wards of Meopham Estate Agents
5/5
TrustpilotI found my rental house through Wards
I found my rental house through Wards. After months of house hunting and exhaustion, the current property was shown to me by a lovely lady named Vanessa. She was very supportive, encouraging and patiently listens with a genuine heart. She was really helpful which made the whole process smooth. It is hard to find genuine souls like her. Our heartfelt thanks to Vanessa who deserves an appreciation for her sincere work. Many Thanks Vanessa & Wards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Wards won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Meopham.
