Trusted Agent profile · Meopham
★★★★★
2,165 reviews across 2 platforms
Wrotham Road, Meopham, DA13 0HN
Wards's office in Meopham, at Wrotham Road, is rated 4.7 out of 5 across 2,165 reviews on two platforms, including 178 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Wards won in 2026.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Meopham.
The Trusted Agent 2026 results for Wards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Meopham office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you to Jess at Wards
Thank you to Jess at Wards - whilst there were some difficult periods during this purchase Jess was always extremely pleasant to deal with ensuring that I was kept informed even at times when she wasn’t working. Her efficiency moved things forward without a doubt! I would absolutely recommend Wards. Julia Doyle
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotEmma was very helpful
5/5
TrustpilotWards Barnehurst Agent Service
Wards Barnehurst Agent, Sales Advisor, Miss Rebecca Boyd is an outstanding customer service. I have viewed a property in Bexleyheath. She was handling a case professionally. I rated 5 stars them. I would recommend to buyers to go with Wards Barnehurst Agent. Superb service and customer service.Shri Gurung
Shri, thank you for your kind words. I will pass onto Becky. Good luck in your property search.Kind regardsDavid HayesDevelopment Director
5/5
TrustpilotHighly recommended! Professional and friendly
From the beginning David was super helpful and prompt. Once we got the property the process was smooth and prompt with no issues at all. Also the help of Maria with other admin chase ups. We were a bit slack with getting back to both David and Maria but they were both patient with us as we went through the entire process. Would highly recommend Wards. Very professional in both the process and attitude. Appreciate it.
2/5
TrustpilotWe were in the process of buying a…
We were in the process of buying a property from ward when the seller pulled out, this was not Ward's fault. This took 4 months and we were nearly at the exchange point. My problem with Ward was their unprofessional attitude, not responding to calls on time. They are not open and forthright.From the onset, l have a feeling something was not right but l couldn't pin point it. Be careful if you have to use them,make sure that things are clear to you from the onset. I won't be using them in the future.
5/5
TrustpilotFrom the start Mark Nathan and Grace…
From the start Mark Nathan and Grace were all very helpful at wards any questions I had they explained to me in Lehmans terms all very helpful and polite on the phone no question was too much trouble if I was going to sell my property again I would use wards definitely
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotDavid is exceptional
David is exceptional and constantly guided us through the entire process from initial interest to the offer acceptance. Beyond his obvious professionalism David is able to connect with clients on a human level, which is rare. David is an asset to Wards!
Michael, thanks for a lovely review. We have a few "David's" and I would love to make sure the right one gets to hear your kind words. Would you let me know.Thank youDavid HayesBranch Development Director
5/5
GoogleMy partner and I had a fantastic experience with the team at Wards Meopham for our recent property purchase. We will certainly look to use Wards again in the future.
Morning Josh, Thank you for your kind review! We're thrilled to hear that you and your partner had a fantastic experience with our team at Wards Meopham. It's wonderful to know that you would consider us for future property needs. Best wishes, Wards of Kent
5/5
TrustpilotExcellent Service
We would like to thank Geoff, Connor, James and Debbie for all their hard work in selling our house. The team were always helpful and responded quickly to any questions/queries we had. They worked hard to sell our house under challenging circumstances. We highly recommend using Wards of Barnehurst for any future house sales. Caroline & Andy
5/5
TrustpilotThe staff at wards have been great…
The staff at wards have been great especially Lucy. She really listened to what I was looking for, and was really informative on any questions I had, if she couldn’t answer she would find out and contact me when she knew. Friendly and approachable, I will defiantly recommend wards to friends and family.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe have always used wards of Chatham …Natasha and Ashley
We have always used wards of Chatham and have been pleased with the service on this occasion Natasha was excellent she kept us informed throughout the process which was lengthy due to covid 19 her after sales care was exceptional also Ashley was always available and helpful many thanks to you both Mr Mrs C
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
1/5
TrustpilotReceived a scamming letter today unsolicited…
Received a letter today unsolicited from Giles Warner who claims to be 'senior branch partner'. It starts "I noticed your property recently went on the market...."It has not gone on the market or even been discussed with any agent for several years. So the letter stars with a complete lie and follows up with an attempt to coerce us to ditch our imaginary current agent and appoint them. This is frankly scammer behaviour. So I looked them up with the regulatory bodies and protection schemes and found no reference to any of their multiple trading names.
Dear AJB TempleThank you for your comments and we are sorry that you are unhappy with a letter that you have received from us.Regrettably, we have been unable to identify you from the information that you have supplied however, at the bottom of the letter you have received, there should be an email address and reference number that you can use to ensure that you no longer receive communication from us. Alternatively, please do not hesitate to contact us at customer.support@arunestates.co.uk and we will ensure that you no longer receive communication from us. Please be assured that we are registered with the relevant bodies and redress schemes under our company number 2597969 and should you require further information in this respect, we would be happy to provide it to you. Kind regardsArun Estates, Customer Support
5/5
TrustpilotFrankly the best Estate agents I have…
Frankly the best Estate agents I have dealt with.I conducted from overseas and from the first phone call to the end of the process (securing the flat), they were helpful, precise and thourough. Laura, who was my main contact, kept in touch regularly to keep me informed of how things were going, she sent me a video of the flat as I could not visit it in person and answered all my questions regardless of how trivial those were. I would highly recommend them to anyone in search of a flat in that area. Thank you so much to the Ward team and Laura in particular for supporting throughout the process which in my previous experiences have been rather stressful. Not this one though!!!
Hi Paty,Thank you for leaving a review! It's fantastic to hear how positive your experience with our agents has been and how they've been able to support you in securing your flat from overseas.Best wishes,Wards.
5/5
TrustpilotMy property did not go through to completion.
Although my property did not go through to completion with Wards, I received excellent support throughout the journey. They were attentive, approachable & caring. Darren is certainly management material, deserving of any promotions. Little Mark a proactive, swift Manager pays attention to detail. Big Mark is adorable loved by all that interact with him. Not forgetting Florence who listens to her client's needs & is always immaculate & stylish. I certainly recommend them all
5/5
TrustpilotJust a few words to say thank you to…
Just a few words to say thank you to the staff of faversham branch especially Jake and Sam for their exceptional help and advice throughout our buying experience ,nothing was too much trouble and they kept us informed all the way through our viewings.Thank you Jamie and Julie
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotOur house is currently on the market…
Our house is currently on the market and finding a certain member of staff at wards of walderslade rude and unpleasant.I understand the current market is difficult but when the staff advise they can’t work miracles to you when they are the ones that priced our house and then went to say damage had been done by a different estate agent The gentleman I spoke to was totally unprofessional and we will be removing our house from them as soon as we can
Dear Nicola,Thank you for taking the time to leave a review and we’re sorry to learn that you are dissatisfied with the service provided. We would like to assure you that customer service is of the utmost importance to us, and we would appreciate you contacting our Customer Support team to discuss your concerns in more detail, you can reach us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards,Wards.
5/5
TrustpilotLee was extremely helpful and patient
Lee was extremely helpful and patient in supporting me with my application for tenancy - he had to make more than normal telephone calls on my behalf !!Lee thank you so much for everything that you have done to support me in what has been a stressful few weeks - you come highly recommended
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe have finally exchanged
We have finally exchanged! Thank you to everyone at Wards for all your hard work and support throughout the process. It hasn’t always been easy, but you all worked tirelessly to get the house sold.
4/5
TrustpilotKarla was one of the only ones to help…
Karla was one of the only ones to help myself and my partner, dealing with an unfair and stubborn landlord trying to dispute money, and achieved our outcome. Cant thank her enough!
Hi Sian,Thank you for leaving a review! We're pleased to hear that Karla was able to help you through a difficult situation.Best wishes,Wards.
1/5
TrustpilotWorse Estate agent I have ever come…
Worse Estate agent I have ever come across, they promise you that they have a book of customers ready to buy in your area, not true. In 5 months we had 3 viewings, not a lot really. All they seem to do is send you emails that say they have sent out text messages and emails to potential clients. When you call them and want to speak to a specific person they are never available and you never get a call back, maybe a few days later if your lucky. We are still chasing them to do their job even though our contract with them finished on the 22.07.2023 they are still advertising our house on several websites which stops our new agent doing this. It’s now the 24th Very sad state of affairs
Hello Steve,Thank you for taking the time to leave a review. We'll be sure to pass on your kind words to George.Best wishes,Wards
4/5
TrustpilotWards were very helpful during the…
Wards were very helpful during the conveyancing process, especially Paul Jordan, Gary and Anne. They took time to listen to my questions and concerns and also made us feel safe during the pandemic as distancing and PPE protocol was adhered to. Thanks very much for your kind, considerate and knowledgeable manner.
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotExcellent service from the Wards team
Excellent service from the Wards team, Ramsgate. We recently used Wards for our move into a rental property. Hannah was fantastic. Professional, knowledgeable and friendly, Hannah guided us through the process ensuring our move went smoothly. We highly recommend
Hello,Thank you for taking the time to leave a review. We're so glad to hear that our Ramsgate team were able to help you on your property journey!We'll pass your feedback along to Hannah and the team, who will be delighted to hear that you are so happy.Best wishes,Wards of Kent
5/5
TrustpilotWards Lettings Ashford - Quick and Easy Move
Lee from Wards Lettings in Ashford was great! We were very keen to move quickly and we found ourselves in a new flat in record time. We signed site unseen and everything is as it was advertised. We've been very happy with the whole process, especially during Covid, and would recommend.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
4/5
TrustpilotNegotiating with staff at Wards was a…
Negotiating with staff at Wards was a pleasure as they were always helpful. A particular thank you to Hannah in the Ramsgate office who worked hard and tackled last minute issues with patience , efficiency and politeness .
Thank you for leaving us your feedback! Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Wards won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Meopham.
