Trusted Agent profile Β· Medway

Wards Rainham reviews in Medway

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,198 reviews across 2 platforms

19 High Street, Rainham, Gillingham, ME8 7HZ, Medway, ME8 7HZ

Wards's office in Medway, at 19 High Street, is rated 4.7 out of 5 across 2,198 reviews on two platforms, including 177 Google reviews rated 4.8.

Google logo

4.8 / 5

177

Reviews on Google

This office

Trustpilot logo

2,021

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Medway office, from every platform, shown as written. First names only.

5/5

Trustpilot

James at wards Barnehurst and his team…

James at wards Barnehurst and his team were brilliant Couldn’t recommend enough Have never left a review before but felt like I should πŸ‘πŸ‘πŸ‘

Cp Β· 27 September 2023

5/5

Trustpilot

Exceptionally good service

Met with Darren Cakebread of Wards Hythe recently, who gave us a great deal of his time, not to mention a lot of useful information about Hythe and the site we were considering. Exceptionally helpful, and great follow-up, thanks Wards and Darren

Hilary Β· 2 August 2023

Agent replied Β· 30 October 2024

Hi Hilary,Thank you for leaving a review! It's great to hear how positive your experience with Darren has been and how useful the information he has given you about the area is.Best wishes,Wards.

5/5

Trustpilot

Many thanks to Sally

Many thanks to Sally - we recently bought a property via Wards and were very pleased with how Sally kept us updated throughout the process, even though the transaction took a lot longer than originally planned for various reasons!

Customer Β· 22 April 2022

5/5

Trustpilot

Camille was very helpful and friendly…

Camille was very helpful and friendly all through the process. . Even after I had moved in and I had a couple of queries she sorted them out promptly without any fuss.

Susan Β· 21 January 2023

5/5

Google

Friendly professional service throughout during the Covid epidemic. Went all out to get the chain all in line. Did the relevant chasing to achieve an exchange and completion. Had a few blips along the way but every effort was made to get the end result. To all the team involved in my sale and purchase were greatPositiveResponsiveness, Professionalism

Corrinn Β· 23 October 2021

Agent replied Β· 22 October 2024

Dear Corrinn, Thank you for kind review regarding our team in Rainham. COVID has certainly made the buying and selling process more challenging. All the best. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

We decided to Market with Wards, because we wanted that quick sale, and we got it. Throughout the experience which was not always plain sailing, however I was always able to telephone the office and my query would be dealt with efficiently. Usually by Kimberly, who I found exceptionally helpful, and always willing to go that extra mile.PositiveProfessionalism

Abby Β· 23 October 2021

Agent replied Β· 22 October 2024

Dear Abby I am so pleased our Rainham team delivered you a quick sale and Kimberly was on hand to help. Thank you for using us and we look forward to helping you again in the furture. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Trustpilot

Very positive experience!

Buying a home isn't always a straightforward process but the team at Wards were always really helpful, professional and responsive to questions during the process. Thanks to James in particular who I was in contact with most.

Customer Β· 9 July 2022

5/5

Trustpilot

Excellent and honest service

An excellent and honest service from Wards. They gave me sensible advice and helped me sell our house whereas another local estate hadn't.

John Β· 5 October 2025

5/5

Trustpilot

Jodi Wyncoll - Sales Progressor - a credit to Wards…

Jodi Wyncoll is an absolute asset to Wards! Professional and empathetic, she understood our family situation and guided us through the house selling process. Can't rate highly enough.

Julie Β· 25 May 2023

5/5

Trustpilot

We have just moved into a rent house

We have just moved into a rent house, and George Jordan was so helpful through out the whole process, always on the other end of the phone and Keeping us up to date with everything.thank you very much

Marymar Β· 13 May 2022

5/5

Trustpilot

Great experienced

Brandon Boyd’s support and encouragement gave us the confidence to believe we could secure a full mortgage, with amazing help from Dave Vitler -Mortgage Matters.

JC Β· 11 September 2025

5/5

Trustpilot

We got there in the end...

We have had a very challenging year trying to purchase a property. Stacey, Matthew and Nick have been outstanding every step of the way in guiding us through, giving advice and putting up with our frequent phone calls!It was a lovely moment speaking to Stacey once contracts were exchanged.We have absolutely no hesitation in recommending Wards.Thank you so much.Brian & Samantha

BrianThompson Β· 15 February 2021

Agent replied Β· 30 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

We have just completed the sale of my…

We have just completed the sale of my mothers bungalow plus the purchase of a new property all through Wards of Strood. The execution was carried out in a professional and timely manner, great service and very personal, we left it all to Abbie and Chloe, who took the stress out of selling and buying . Thankyou both

Mick Β· 18 September 2021

Agent replied Β· 30 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Friendly Communication

I have just started searching for my next home and have been dealing with Jamie in the Headcorn branch. He is always friendly and has been really helpful and informative.

Lisa Β· 10 April 2024

Agent replied Β· 30 October 2024

Good Morning Lisa, Thank you for taking the time to leave a review. We wish you all the best on your property journey and we are always here to help you move forwards. Thanks again, Wards of Kent

5/5

Trustpilot

Wards of Kent Highly Recommended

Excellent service provided by Tessa, any guidance or questions I had Tessa was more than happy to answer or to investigate on our behalf. Very efficient and helpful. Lee Dunbar

Lee Β· 3 March 2023

5/5

Trustpilot

Excellent Comms & very helpful

Excellent communication through out the process, easy to reach & very helpful, kept up up to date & informed of the process and what was required throughout all this

Ashleigh Β· 27 April 2024

Agent replied Β· 30 October 2024

Dear Ashleigh Thanks for the five star review! We strive to provide all our clients with excellent communication, so it's great to hear your feedback. Thanks Again,Wards of Kent, Ashford Branch

5/5

Trustpilot

Jessica Williams went above and beyond…

Jessica Williams went above and beyond to make the whole process as easy as possible. Even gave up time off to accommodate viewing. She also had all relevant information about the properties and entire site and was easily contactable.

AS Β· 24 February 2022

5/5

Trustpilot

Jo Ross-Bason - Valuation

Jo recently evaluated our property and was very personable and knowledgeable. We had a great conversation and loved and appreciated her honesty. Would recommend

Jay Β· 25 July 2024

Agent replied Β· 30 October 2024

Hi Jay,Thank you for your review! We're thrilled to hear that Jo made such a positive impression during the evaluation of your property. It's great to know that her personable and knowledgeable approach, along with her honesty, resonated with you. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out.Best regards,Wards

5/5

Trustpilot

Very satisfied with the service…

Very satisfied with the service provided by Wards in conjunction with their associate iamsold. Everything was dealt with in an efficient and courteous manner and we are more than pleased with the sale price achieved, which exceeded our expectations.

Dave Β· 16 February 2022

1/5

Trustpilot

Arranged a time to view an apartment…

Arranged a time to view an apartment but at last minute had a message bringing time forward 30 mins which I could not make due to school run. I phoned to explain and they were very reluctant to budge but we then agreed a time which was very tight for me, and when I arrived literally 2 mins after nobody was there. I called wards and they were absolutely arrogant and just horrible and I would not recommend them at all. I have had problems in the past with them and should have learned my lesson.

Jason Β· 16 December 2022

5/5

Trustpilot

Hi,iv used Wards for well over 6yrs…

Hi,iv used Wards for well over 6yrs now,to not only rent but also sell.I found Hamid, Abi,Graham & the rest of the team helpfull above & beyond what I expected.Even to the point when I pulled out of on of my sales after lots of wards hard work,this was accepted & all continued to be polite always,thanks.fiona

Fiona Β· 19 October 2021

Agent replied Β· 30 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

George made my experience very smooth

George made my experience very smooth. He communicated well and kept me informed about the process. He was on hand to answer any questions I had. Thank you George

Briaa Β· 22 March 2023

5/5

Trustpilot

Bexleyheath Rental

Thanks to Shanur and Marina for making the rental process as smooth as possible.

Anna Β· 3 September 2020

Agent replied Β· 30 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

2/5

Trustpilot

WRONG COUNCIL TAX BAND

WRONG COULCIL TAX BAND..

Roland Β· 12 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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