Trusted Agent profile · Medway
★★★★★
2,198 reviews across 2 platforms
19 High Street, Rainham, Gillingham, ME8 7HZ, Medway, ME8 7HZ
Wards's office in Medway, at 19 High Street, is rated 4.7 out of 5 across 2,198 reviews on two platforms, including 177 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards Rainham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Medway.
Every review we hold for the Medway office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant service and communication
Emily with Ashford Lettings was brilliant at guiding and helping me through the whole process of renting a property in Ashford.Super quick to answer calls and emails. I felt at ease throughout a process that can normally be quite stressful! Highly recommend Wards and Emily!
5/5
TrustpilotExcellent Service!
Would like to say a huge thank you to Maria Byrne at Wards in Ramsgate, what a lovely lady you are. Fantastic service and we were very pleased with the swift and smooth application of our new house! You are a credit to Wards!!
5/5
TrustpilotCouldn't Recommend More
Alex was a total legend. Sorted everything with ease with no fuss or hassleCouldn't ask for a more helpful guy
Good afternoon Callum, Thank you for this great review on Alex. I'll be sure to pass this on as I'm sure he'd be delighted by your comments- particularly the legend part!Kind regards,Danielle
5/5
TrustpilotExcellent service
Excellent service. Stacey has been amazing throughout the whole process! I have been informed at every stage. Couldn't recommend highly enough!
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
1/5
TrustpilotWards canterbury was shocking.
Wards canterbury was shocking.Slow to put our house on there website and other sites, had to chase them to do it. Late to do viewings. Having 4 people turn up at once during covid 19. Should have only been 2. Asked us to push the price down after only 2 months of being on the market. Would not go back to wards and would advise anyone to look elsewhere.
Dear Mrs RossThank you for your review.The initial delay in marketing your property was so that Wards could ensure it was launched with the highest quality photographs to enhance your property's marketing potential.Establishing the best marketing price is not always straightforward as many factors need to be taken into consideration. It is sometimes necessary to test the market and discuss adjusting the price based on interest and viewer feedback. However, it remains the seller's decision whether to reduce their price or not. Despite the difficult circumstances, Adam and his staff were working hard to achieve an offer which would be acceptable to you. Unfortunately despite a number of viewings and offers, a sale could not be agreed. Clear instructions are given to viewers when appointments are made and we are committed to doing everything possible to ensure that everyone respects the current guidelines.Thank you again for your feedback. Kind regards Wards
5/5
TrustpilotA lettings service you can rely on…
I have found Wards Esate agency lettings department to be helpful, professional and quick to respond. My dealings with Abi and others in the Lettings section have always been very satisfactory over a number of years. I would have no hesitation in recommending Wards to anyone looking for a lettings service which meets a consistently high standard and which goes the extra mile when needed.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotTony Rochester - brilliant
Tony was fantastic - efficient, friendly and helped make a stressful time stress free for me. Very happy client here!
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
GoogleReceived exceptional service from Alli, Stacey and Judy in the purchase of our forever home. Special mention should be given to Judy who went above and beyond her job description to ensure our move went as smoothly as it did. Would highly recommend.
Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleMacy from Wards was very helpful. Would recommend.
Good afternoon, We appreciate your review and are pleased to hear that Macy was so helpful. Thank you for sharing your experience with us, it means a great deal. Best regards, Wards of Rainham
5/5
TrustpilotGreat experience using wards of rainham
Great experience using wards of rainham. Information of the process of the sale could not have been better. Would not hesitate in recommending in using wards again.
Morning Mark,Thank you for your lovely review! We're thrilled to hear that you had such a positive experience with our Rainham branch. It's great to know that we kept you informed throughout the process. We appreciate your recommendation.Best wishes, Wards of Kent
5/5
TrustpilotMaria and the team done a great job and…
Maria and the team done a great job and now we are in family thanks guys!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleWe have been very pleased with the service we have received from marketing, selling and the excellent after service. Kim has been amazing - thank you
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
4/5
TrustpilotTeam Gillingham& sale progression
d just like to express my gratitude to Kim Batchelor Sale progression, for her work and dedication towards getting the sale over the line. It hasn't been easy. But she took on the task and got the job done. worked tireless behind the scenes, communicating with all parties.I cannot say the same for the sales team. not helpful at all. it was a neighbour on the first day that contacted me. The open day, was very disappointing. the for sale sign came down and after chasing several times it wasn't repaired. asked for a sold sign. never turned up. asked for the sign to be removed. 4 months later i put in the skip. speaking with other. double the price of other estate agents. However Kim pulled this around
5/5
TrustpilotAmy was absolutely fantastic from start to finish
Amy was absolutely fantastic from start to finish. Nothing was to much trouble, and she was so responsive and helpful. I even requested to move earlier than originally planned and Amy was more than accommodating and so so helpful and professional at all times.
5/5
TrustpilotGreat service by Wards Ashford
Great service by Wards Ashford. Emily and Lee were extremely helpful. Highly recommended.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent service
Excellent service. Thank you for going out of your way to assist us in getting a place to stay. Not only that but showing an interest in knowing and understanding that we have a fur baby who will be joining us soon. I will definitely refer your services. Thank you again I value you and the customer service you have given us is beyond ones expectations.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotJust got a flat thanks to Lee…
Just got a flat thanks to Lee Churchyard, made the whole thing a doddle, good service, nice new pad.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards the Problem Solvers
I was trying to sell my flat through another agent but that agent didn't have the specific knowledge and experience to resolve the issues we had.Wards came along and impressed me with their knowledge of the issue. Mark convinced me I should let them try and sell my property, a decision I did not regret.The team of Mark, Caleb, Dan, Holly, Jo and Steve are extremely knowledgeable, professional and more importantly, able to resolve issues that other agents struggle with.I am now happily living in my new home, something I know would definitely not have happened if I hadn't made the decision to change agents. Thank you Wards!!!
5/5
TrustpilotKirsty - great customer service.
Kirsty, thanks for your great customer service and assistance today. Thank you for sorting the issues out so very quickly and professionally. This is very much appreciated. Martin Terrell
5/5
TrustpilotHighly recommend Hannah at Wards Ramsgate
Dealing with Wards Ramsgate was a very successful and pleasant experience. Hannah McGilley is really helpful, friendly and professional - she kept me informed at every stage of the process and always a pleasure to speak to. Thank you, Hannah!
5/5
TrustpilotThe team were great
The selling team were great, we had Sam and she kept us informed and was honest with us. Debbie, our sales progressor has also been great at keeping us informed
Good Afternoon Gemma,Thanks for your review, we're delighted you're happy with our service.Many thanks, Wards of Ashford Estate Agents
5/5
TrustpilotWould highly recommend Wards
Maria was brilliant in helping me move into my flat.Thank you for your hard work!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotMaria Meddings has excellent…
Maria Meddings has excellent communication skills. She has been quick with her replies, often doing so after hours. She always goes the extra mile and I'd trust her deeply to sell the houses for my family and friends. I can't recommend her enough.
Hi Jacqueline,Thank you for leaving a review! It's great to hear how excellent the communication you've received from our agent, Maria, has been and how she's gone the extra mile for you in your process.Best wishes,Wards.
5/5
TrustpilotTony was very attentive at all times
Tony was very attentive at all times, always available for questions and advice.Good service all round from Wards.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards Rainham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Medway.
