Wards Rainham reviews

★★★★★ 5/5

Trustpilot

Monika was incredibly helpful

Monika was incredibly helpful she was patient and knowledgeable. She had excellent advice and really listened to what we was looking for. She went above and beyond and found a property for us at a different wards branch that ticked all the boxes. I had a bad opinion of wards until meeting her and she change my opinion, so much so that she actually gained additional bussiness as i advised a family member to use wards to sell his property.

Kezmarie · 28 August 2026

★★★★★ 5/5

Trustpilot

Professional with Excellent Communication

Recently purchased a period property through Wards of Ramsgate. The service I received was excellent, the staff were professional and friendly. Communication was first rate, even if I had to leave a message it was always acted on and Amanda Robinson (not in the Ramsgate office) would follow through with a call and speedy assistance. A shout out to James from the Ramsgate branch, he was an absolute super star! So helpful and accommodating, very professional with great communication skills. This was so appreciated as I was moving to a completely new county and area.

Elle · 21 August 2026

★★★★★ 5/5

Trustpilot

I have been renting a property from…Wards Lettings of Kent

I have been renting a property from Wards Lettings for the last 3 and a half years. They are diligent and obliging along with being so professional, in so many ways. I highly recommend them. Over these years, whenever I've had to make telephone calls, the person I've spoken to has been kind, charming and listens, responding in a friendly, satisfying manner. I enjoy speaking to Emmet when I pay my rent, via telephone. Also Will. The staff I've met, in person, including, Tammy and Laura has been a pleasure, both of whom, have treated me in a friendly, caring & personable manner. Sadly, I have to re-locate, due to commute distance. Finally....such a huge mention of respect to Billy Flynn...this Man has showed me such respect, he listens, reacts in an amiable, friendly manner, so rare these days. Billy is such a warm-hearted Gentleman...."Nuff Respect" Sir. I had a problem.. never have I experienced such a compassionate response in a business capacity. He listens and responds so reassuringly. I haven't met him, in person, however, that's how it feels via telephone. Billy is a fantastic ambassador for Wards Of Kent. I truly wish His career prospers. Warmest Regards, Billy and Wards. Paul Vincent Boyle

Paul · 14 August 2026

★★★★★ 5/5

Trustpilot

It’s been a journey

It’s been a journey! Gary had been very supportive of seeing this process through which has been a long one, couple of times wanted to take it off the market but persuaded me to keep it on! Hannah and Jenny have both been fabulous for generating bookings during the viewings period. A thanks to Luke as well. Kim fantastic with the STC period helping with the complicated process of keeping everyone updated with progress and any information/ issues that occurred!

Consumer · 1 August 2026

★★★★★ 5/5

Trustpilot

Billy Flynn has been a huge help to us…

Billy Flynn has been a huge help to us whilst we are going through the process of vacating our current property. He listens, gives us excellent support and advice which is what we required. Huge thank you Billy for making the process seemless.

Gary · 20 August 2026

★★★★★ 5/5

Google

Thank you to Wards at Rainham, in particular Ali, Judy, David (mortgage matters) and Darren! We were not planning on selling our home just yet but it was a plan for the future, but we decided to view a property in a road that we had our eye on for a while, and completely fell in love, it was up with Wards. With that we got our house on the market within 2 weeks, and sold relatively quickly, all through Wards in Rainham, we had viewings before the property even went live on the web. We are now in our forever home. The process was smooth, quick and professional. Thank you to Wards in Rainham for all of your hard work ❤️

Samantha · 1 October 2025

★★★★★ 5/5

Google

Alison, Judy and the team at Wards Rainham have been exceptional in supporting my partner and I throughout the process of purchasing our first home. Their professionalism, patience, and clear communication at every stage ensured that we always felt informed and reassured. What can often be a stressful and overwhelming experience was made smooth and straightforward thanks to their guidance and dedication. We are truly grateful for their assistance and would not hesitate to recommend Wards Rainham to anyone looking to purchase a property.

Charlotte · 24 September 2025

★★★★★ 5/5

Trustpilot

Evie

Evie was personable, enthusiastic and knowledgeable a joy to communicate with and great energy to peruse our dreams for Mums last forever home. We may still be looking but she really has been great to work with so far.

Lizzie · 12 August 2026

★★★★★ 5/5

Trustpilot

I cannot fault Wards Rainham

I cannot fault Wards Rainham. The entire team are lovely but especially Alison, Judy and Graham. They were instrumental in helping us to purchase our first home from start to finish and we could not be happier.

Danielle · 4 August 2026

★★★★★ 5/5

Trustpilot

We recently purchased our new home…

We recently purchased our new home through wards. We really can’t thank them enough for their hard work and dedication. They kept us updated they chased for updates and information about the chain and pushed to get it across the line. They really do try their best to get the best outcome across the whole chain and made us feel more comfortable when we felt things were going quiet. Big shout out to Chloe Yas Lewis and Debbie. What a team they are and what lovely people they are too. Always happy and communicative no matter how many time you call and chase and ask for updates really l made the process smoother and easier for what is a very stressful time.

Thomas · 17 May 2026

★★★★★ 5/5

Trustpilot

Very pleased with the service

Very pleased with the service and professionalism from Wards Kings Hill. Sam Turner, Be Chapman, Kate Hunter and Maria Meddings were all first class in achieving a sale of our property. Thank you.

Mark · 14 August 2026

★★★★★ 5/5

Google

I can't recommend Macy from Wards in Rainham highly enough! She sold my house in under a week, absolutely incredible. From the first meeting, she was polite, punctual, and full of energy. You can tell straight away she's passionate about what she does and genuinely cares about her clients. She took the time to explain everything in a way that was clear and easy to understand, which made the whole process so much less stressful. Her motivation and professionalism really stood out, she's an absolute credit to the company. If you're thinking of selling, speak to Macy. You’ll be in great hands.

Gould · 10 July 2025

★★★★★ 5/5

Google

We are on the market with Wards in Rainham Kent mainly due to Macy one of thier advisors who was amazing so very helpful and professional when we was looking at buying, because Macy was so great once our contract ended with the other agent we re marketed with Wards and she was the reason we chose Wards,having dealt with a few agents recently Macy listened which is alot more than others have she has a great personality and the drive to succeed which is just what you want in an agent selling your house, Macy is an asset to the company and will go far we are very happy having her selling our house and looking for our new home,we are not easily impressed but Macy has done just that very impressed with her enthusiasm and determination and whole attitude she is a pleasure to work with.

Lisa · 10 July 2025

★★★★★ 5/5

Trustpilot

Wards of New Ash Green

My wife and family have lived in Kent for over 40 years, and every house that we bought or sold, of which there have been many, has been through Wards of Kent. They have always been an efficient and business-like agency. We trust them. Recently, we had to sell a second house in the village of New Ash Green that we were renting-out for over a decade. This was because of the changes in the tenancy laws.

Peter · 3 September 2026

★★★★★ 5/5

Trustpilot

Urgent release of tenancy deposit required

I have tenants who are experiencing financial hardship and who are moving out of one property I own into another. This required releasing the deposit on the first property to make it available for the second. It transpired that the release request had been sent to the wrong email address and this was the reason for them not having received it. With only 3 days until they moved into the new property and need the deposit, we called to see if we could chase it up. I spoke to Sangeetha who quickly grasped the problem and contacted both her accounts team, the tenant and myself and managed to quickly resolve the issue and get the deposit to the tenants on time. We are all very grateful to her and thank her for her speed and professionalism.

Carol · 15 April 2026

★★★★★ 5/5

Google

Wards have been absolutely amazing throughout our entire buying and selling process, everyone is very friendly, open and well versed in the processes which makes you feel confident you are in the right hands. Ali has been wonderful and Judy exceptional, her constant guidance and updates have been invaluable to us and dealing with her has been a pleasure, if you are buying or selling a house you want Judy in your corner! An amazing team would recommend Wards to anyone

Chelsea · 21 May 2025

★★★★★ 5/5

Trustpilot

I would like to say a special thank you to Wards of Tenterden

I would like to say a special thank you to David Shaw, Clare Davies and Steve Hutchens for all their help with the sale of my flat and then the purchase of my new home in Tenterden. They were all so helpful and friendly with any questions I had and really supported with the process. As this was my first sale and then purchase of properties it all felt a bit daunting but everyone from Wards was super helpful and great at communicating and responding to any queries or questions I had.

Lucy · 19 March 2026

★★★★★ 5/5

Trustpilot

I had a wonderful experience dealing…

I had a wonderful experience dealing with Wards. The team was exceptionally friendly, warm, and welcoming from the moment I got in touch. They went above and beyond to be helpful and kept me updated every step of the way. Moving or dealing with property can be stressful, but they made the entire process so easy and smooth. I highly recommend Wards to anyone looking for a reliable, friendly estate agent!

Chris · 4 September 2026

★★★★★ 5/5

Trustpilot

Callam helped and assisted us from the…

Callam helped and assisted us from the start of our property search up to the purchase and completion. Callam was always contactable. Cannot thank him enough.

Romi · 3 August 2026

★★★★★ 5/5

Trustpilot

Fantastic Service

We have just exchange contracts on our new property and would like to thank all the girls at wards for their hard work getting us there. They are always ready to help in anyway they can with prompt replies and helpful suggestions. Extremely professional and always knew the answers to any questions we had. Thank you so much Be, Maria, Sam and Katherine for your fantastic service.

Mrs · 16 September 2026

★★★★★ 5/5

Trustpilot

We would highly recommend Hythe Wards Estate…

We would highly recommend Wards Estate Agents in Hythe for selling your home. A huge thank you to Mark, Darren, Ollie, Amelia and Amanda.

Aimee · 7 August 2026

★★★★★ 5/5

Trustpilot

Nicholas Foster

Nicholas Foster was really helpful - I would highly recommend Wards. I am very happy with the service I received and great communication.

Kellie · 12 August 2026

★★★★★ 5/5

Trustpilot

Another satisfied customer

It has been a really good experience dealing with Billy, Keryn and other Wards staff with selling my flat. They are always pleased to see me when I walk down from the station. And once a sale had been agreed upon, Sally Bryant organised matters that I could not even think about, e.g. four sets of solicitors plus the clients also. Well done Sally.

Mr · 12 September 2026

★★★★★ 5/5

Google

Me and my mum Alison was in a horrible situation with losing our family home due to my mum and dad splitting up and I can’t give enough credit to Macy and Judy they have both been the absolute light in our Situation, not only they have lifted weight off both of our shoulders but on an emotional level we couldn’t of asked for more so thank you to you both!

Mitchell · 1 June 2025