Wards Rainham reviews in Medway

★★★★★ 5/5

Trustpilot

The wonderful Wards team of Rochester

The staff at Wards on Rochester High Street are fantastic people. Debbie and Jason at the branch helped me with all the endless papers, reports and surveys that are part of the process of buying a property. They were never too busy to go through any paperwork with me. I cannot even begin to explain how patient and kind they are. Every step of the way they have been there for us, advised us and guided us. Matthew and Dawn have always been incredibly friendly and welcoming and Dawn showed me around the property the second time and even helped me 'hunt the boiler'. Debbie, the manager is one of the kindest, most lovely people I have met. No question or query from me, however silly or trivial, was too much for her to answer and deal with. I feel lucky to have found this team. In fact, I never signed up with any other agents. They will change any negative opinions you have of estate agents. I must mention Judy who, through a lot of negotiation, sorted out an earlier completion date. The Wards team at Rochester are wonderful people. I will never forget their kindness, patience and honesty. Thank you guys from the bottom of my heart.

Scooby · 31 August 2022

★★★★★ 5/5

Trustpilot

Jodi Wyncoll Sales Progresser

I would like commend Jodi Wyncoll. She has been amazing. We have been through an extremely stressful period throughout the last few weeks. However she has taken the reins and has found solutions to all our difficulties. She has gone over and above expectations. Jodi whilst maintaining her professionalism shows empathy and understanding. Wards are lucky to have her as an employee. Thank you Jodi

Gill · 12 July 2022

★★★★★ 1/5

Trustpilot

I would not recommend

I would not recommend. They carried out tenant check out and missed a lot of damages by the tenant which cost me more after tenant has left. I receive communication from different staff which is confusing. I sent a complaint, till date, it has not been resolved.

Foluke · 18 November 2025

★★★★★ 5/5

Google

Bought a property through wards. Very efficient and kept me informed all the way through. Rainham branch great staff.

Caroline · 10 October 2025

★★★★★ 5/5

Trustpilot

This was the first time to rent…

This was the first time to rent somewhere in many years, so I entered the market with trepidation. However, it was obvious from the start of this journey that the agent, Aaron Stoner, put much care into securing a place for me and my family. There were a few little bumps along the way, but I got the impression that Aaron always gave his best.

Nick · 24 June 2022

★★★★★ 5/5

Trustpilot

Excellent service by Wards

I used Wards when I needed to find somewhere to rent for myself and my son. Maria Byrne was excellent. She was so helpful and efficient. A stressful time made a little easier by the professional and friendly approach of this estate agent.

Amanda · 18 August 2020

★★★★★ 5/5

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Wards has given us a hassle free…

Wards has given us a hassle free service very good informed information, & has guided us through our sale to completion our contact Kim Batchelor of wards rainham was fantastic so helpful in getting us ready for exchange & completion, thanks to all wards staff who were involved in our sale Valerie S

Valerie · 20 July 2024

★★★★★ 5/5

Trustpilot

Marc was exceptional

Marc was exceptional. The whole check out process was smooth and very easy. Marc was very kind, helpful and always on hand.

Howard · 14 July 2023

★★★★★ 5/5

Trustpilot

Excellent service

Maria at Wards in Ramsgate found our tenants on the first day she started marketing our property. Everything was done professionally and efficiently. Maria was very prompt with sending emails and communication over the phone was polite and professional. Would highly recommend.

Niall · 16 November 2020

★★★★★ 5/5

Trustpilot

Brilliant from start to finish

I have been dealing with Tony Degiorgio for several years and all i can say is that he has been absolute brilliant from start to finish. Tony is a real credit to the company. I would highly recommend Tony & Wards. Great business.

Simon · 5 August 2020

★★★★★ 5/5

Trustpilot

Jess was extremely helpful and…

Jess was extremely helpful and efficient in getting us a viewing at the outset. Nathan was our main point of contact after. The service he provided was second to none . You can count on the Manager of the team too.

Barbara · 2 February 2021

★★★★★ 5/5

Trustpilot

Good Experience

We were very pleased with the level of service we got buying through Wards. Adam was especially helpful and made the process less stressful. He is always professional, personable and patient and was always happy to help, no matter how small or silly the question!

Mr · 13 February 2024

★★★★★ 5/5

Trustpilot

Thank you to George at Wards

Thank you to George at Wards for his excellent advice and support in finding my daughter her first rental in Kent. Great communication and a smooth process, highly recommended.

Bond · 20 November 2022

★★★★★ 5/5

Trustpilot

Professional and knowledgeable staff

All staff Very friendly/approachable and kept me informed of proceedings at all times. Anouska went that extra mile to ensure all parties involved were notified quickly regarding sudden changes.

Jackie · 17 November 2022

★★★★★ 5/5

Trustpilot

Wards helped to negotiate for my dream…

Wards helped to negotiate for my dream and forever home, I will be moving into it soon and thanks to Chloe for the start of negations and Simran who took over, she has been a star.

Dawn · 22 December 2021

★★★★★ 5/5

Trustpilot

We would like to say thanks to Wards…

We would like to say thanks to Wards especially Grace for providing a great service in finding us new tenants for our properties. The whole process was dealt with quickly and professionally and we are very happy with the service. Highly recommend

Ken · 16 September 2020

★★★★★ 5/5

Trustpilot

Neil and his team were professional

Neil and his team were professional, genuine, honest and attentive. They would go the extra mile. Communication was good and a response was prompt. I would recommend wards KH as all of the team, George, Connor and Neil were all professional and hardworking. If you want an honest sale, without being spun a line then go to Wards KH. Thanks Neil and team x

Kerry · 30 June 2022

★★★★★ 5/5

Trustpilot

On behalf of myself and my partner…

On behalf of myself and my partner Craig we are very happy and delighted with the help we have received from tami on finding our perfect property to rent this is our first time renting and I would defiantly recommend tami on helping others find their perfect property too tami is very professional and kind and was a pleasure getting the help from her all the best from fern &craig

Fern · 20 June 2023

★★★★★ 5/5

Trustpilot

I would like to thank Ali Jenkins from…

I would like to thank Ali Jenkins from wards in Rainham kent for her support during our time finding a property. Ali was very supportive and caring throughout. Thank you Ali from Sally and Carl.

Sally · 28 January 2022

★★★★★ 5/5

Trustpilot

I dealt with wards and a very nice…

I dealt with wards and a very nice person called Maria took on our sale the job was done excellent and I could not fault them at All would highly recommend and I thank Maria for a easy pleasent transaction

Glenn · 25 February 2021

★★★★★ 5/5

Trustpilot

Very helpful

Very helpful, friendly and professional at the same time. Our house was sold super quickly and we were really well looked after from the whole team during the whole process!Especially thank you to Tom, Kate and Maria :)

Lisa · 19 July 2021

★★★★★ 5/5

Trustpilot

Mathew Pattenden.

I have been dealing with Mathew Pattenden. He is honestly a great model to Tony & Wards company. Extremely nice and very helpful. Always there if I need advice or help with anything. Quick responses. I would highly recommend Tony & Wards.

Angel · 6 August 2020

★★★★★ 5/5

Trustpilot

Natalie wood from Ramsgate branch went…

Natalie wood from Ramsgate branch went out of her way to assist me in my time of need and bent over backwards for me. She was a pleasure to deal with and I look forward to her hands on approach again in the near future. 5 stars!!!!!

Chris · 8 October 2024

★★★★★ 5/5

Trustpilot

The best real estate agents I have ever…

The best real estate agents I have ever dealt with at Ashford branch. Especially thanks to Julia Jones and Rebecca Morgan, who made my second house buying easy. Very professional, experienced and helpful agents and brokers. Highly recommend.

Tanka · 5 July 2021