Trusted Agent profile · Medway
★★★★★
2,203 reviews across 2 platforms
19 High Street, Rainham, Gillingham, ME8 7HZ, Medway, ME8 7HZ
Wards's office in Medway, at 19 High Street, is rated 4.7 out of 5 across 2,203 reviews on two platforms, including 177 Google reviews rated 4.8.
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Every review we hold for the Medway office, from every platform, shown as written. First names only.
5/5
TrustpilotAshford Branch
I bought my house in Ashford with them and the experience couldn't be better. Using also their services with Daniel as a mortgage advisor was great and very smooth through all the process. The team in the office was really helpful and professional (special thanks to Julia and Ryan, the ones I dealt with) helping me to find the house that suited my needs.
5/5
TrustpilotWards of Tenterden are a fantastic…
Wards of Tenterden are a fantastic example of a good agent, I cannot praise the whole team David, Jodie both outstanding, always someone at the end of the phone, highly recommend.
5/5
TrustpilotWards of Chatham
I would highly recommend wards.Adam in the Chatham branch was a massive help his expertise and knowledge of the local area was excellent. His communication with me was a big help and was always on hand to call me if any properties where about to come onto the market .In the long term I would definitely be using this company again in the near future. Thank you Adam
5/5
GoogleGreat service from start to finish from everybody. Communication was excellent and Macy found us a buyer in 2 weeks. A superb team, I could recommend them enough.
Hello David Hayes, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
TrustpilotHaving just bought a house using Wards…
Having just bought a house using Wards Estate agents we just want to say thank you to Jessica Williams for always going above and beyond, your energy and patience and for being human in the age of technology! We now own a beautiful home!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent and friendly, supportive service
I have been extremely pleased with the service I got from the team at Wards. Jason, Deb and Judy all played a huge role in getting me to exchange and completion. From guidance, working my sale through diligently and promptly making me often feel I was their only client with the level of contact and care they took, a friendly smile and interaction when I either visited their Office or contacted them by phone. Finally, giving me the space to think things through when I needed too. I would highly recommend.
HI Sarah, thanks for taking the time to send in your review, much appreciated.The guys and girls in Rochester Office will be glad to hear your kind words.Best wishesDavid HayesBranch Development Director
5/5
TrustpilotMaria has been amazing
Maria has been amazingShe went a above and beyond to find me a place in a short timeframe. I went in anxious about finding some where that would take my cat but she reassured me something would come up. Within a week of introducing myself I has signed the lease and got a moving date . I’m so grateful she was able to help me . Thankyou so much
5/5
TrustpilotSimran of Wards Estate Agents. Highly recommend
We recently requested Wards to sell our property after advice given by friends about how good they were in all areas of the selling of their properties, and we have experienced the same quality of service. Simran, one of the Wards estate agents took charge of our sellings and she is first class and provides great communication and high quality work. Punctual in visiting our property, very friendly, ask any questions you wish to ask and took us through each stage of the selling proccedures with clarity. She has kept us up to date on any new news and always replies to any messages left with her when she has been busy on other assignments. We highly recommend her and the company to achieve the selling or buying of your property. Wish to add a big thankyou to Simran.
Kevin, really appreciate you taking the time to give some fantastic comments about your service from Simran. She is a superstar! I glad we were able to help you and I wish you all the best in your new home.Thanks again,David HayesBranch Development Director
5/5
TrustpilotSelling 3 properties and buying one…
Selling 3 properties and buying one seemed like such a headache but was dealt with smoothly special thanks to Debbie Maria and Natalie
Hi Adele,Thank you for leaving a review! It's great to hear how smooth your experience of selling multiple properties and buying another with our agents has been.Best wishes,Wards.
5/5
TrustpilotWe had such a great experience with all…
We had such a great experience with all the help and support from all the team which is why we chose to buy and sell with the guys a second time round, and we got a great service again. We first initially started the process with Kenny George, very professional and very friendly, then all the visits we went on with Sam and Ami Banks, they were able to find the right house for us, and gave as all the assistance we needed, then once we found the place and buying process went through , we had great support from Kim batchelor who wouldn’t let the process stop she kept pushing the solicitors and the sellers. So from start to finish we received a very friendly, supportive and professional experience, we would highly recommend and in the future we would definitely use agian
Hi Mark, thank you for sending through your review, really appreciated. I'll make sure the team area aware. Glad we were able to help you with your move, hope you have settled in well!Kind regardsDavid HayesBranch Development Director
5/5
TrustpilotThree viewings with Hollie
Hollie was professional, helpful, informative and friendly. She represented her company well and her communication was excellent. She made the experience enjoyable.
Hi Patricia,Thank you for leaving a review! It's great to hear how professional, helpful and informative you've found our agent, Hollie, to be throughout your experience.Best wishes,Wards.
5/5
GoogleWe were anxious about purchasing our first home but Ali and Judy were very helpful through out the process. Would definitely recommend and we'll be using their services again when we sell this house.
Dear Qazi, Thank you for you great review regarding Ali and Judy in our Rainham branch. They are amazing and always so happy and smiling no matter what is happening on around them. If I was moving I would definitely want them looking after me too! They will be so delighted with your feedback and your kind recommendation, thank you. Congratulations on finding your first home - so exciting! All the best. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotMassive thanks
Massive thanks to Kenny,Amy,Sam & Adam at the Walderslade Branch KentFantastic sevice from start to finish. Would highly reccomend. :) :)
Hi Bev,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how fantastic the service has been from start to finish.Best wishes,Wards.
5/5
TrustpilotEmily Thorndycraft is a Star
Emily Thorndycraft from Wards has been a star from start to finish, she marketed and did a tenant find on 4 of our properties, I could not ask for more, Thank you Emily.
Hello Dawn,Thanks for your review, we will pass this on to Emily, who will be delighted to hear that you are so happy with the service she has provided for you!Best wishes,Wards of Kent
5/5
TrustpilotWe decided to go with Wards to help us…
We decided to go with Wards to help us to find our first home. Honestly they are so helpful and understanding. Arranging viewings and doing the right things for us. I recommend if finding yourself a home to give these guys a call and they will help you through every bit of the way
Hi Emma,Thank you for your lovely review. We're thrilled to hear that you found our team to be helpful and understanding during your search for your first home. We appreciate you recommending us. Best wishes,Wards of Kent
5/5
TrustpilotThanks to Kim and Sam
Thanks to Kim (sales progression) for your persistence and to Sam for showing us around at the very beginning and getting us started on our journey
Hi Jill,Thank you for leaving a review! It's great to hear how positive your experience with Kim and Sam has been throughout your journey. We'll pass your kind words along.Best wishes,Wards.
5/5
TrustpilotFantastic service from Jess
Jess went above and beyond throughout the process of buying our new house. From the initial contact to completion date we could rely on Jess being on the end of the phone to guide us and to clear up any of our queries. Nothing was too much trouble and it felt like we were communicating with a friend rather than an estate agent! I can’t recommend Jess and Wards highly enough.
5/5
GoogleNatalie at Wards was fantastic, professional, friendly, and kept me updated throughout. She made the whole process smooth and stress-free, highly recommend!
Hi Usman, We're thrilled to hear Natalie provided fantastic, professional service and made your experience smooth and stress-free! Kind regards, Wards
5/5
TrustpilotA very big thank you to Tony Degiorgio…
A very big thank you to Tony Degiorgio who was outstanding in terms of the service he provided in finding a quality tenant and managing the whole process. Exceptional customer experience. I would have no hesitation in recommending Tony and Wards. Best regards, Mark Van Rol
Good afternoon Mark, Thank you for taking the time to write this review. We are so pleased to hear that you found the service outstanding, Tony is a great asset within the team and I'm sure he will be delighted by your comments. We look forward to working with you and your future tenants in the future. Kind regards,Danielle
5/5
GoogleCould not recommended Wards for selling your property more!! This was my first time selling and wards made it so easy, always helpful and always there to offer advice and support. Thank you to Darren , Ali and the teamPositiveProfessionalism, Value
Dear Rhian, Thank you for taking the time to write a review regarding your positive experience with Darren, Ali and our Rainham team. Their many years of experience working for us in Rainham definitely helps, along with their desire to really help customers have the smoothest move where possible. All the best. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotExcellent meeting really helpful and…
Excellent meeting really helpful and professional
5/5
TrustpilotMaria and the team were excellent at…
Maria and the team were excellent at each stage of the sale of my Mother's house. It was a process we were not prepered for at a time of global crisis and then a housing market crash! I am relieved to say that Maria and the team absolutely did us proud and helped us at every step of the way.
5/5
TrustpilotThank you to all at Wards of Rainham…
Thank you to all at Wards of Rainham for the sale of our house in Hempstead. The sales team led by Darren were very efficient and helpful. Also big thanks to the Sales Progressor Judy who worked extremely hard to ensure the exchange and completion actually happened. It was a relatively large chain with some tight timescales/deadlines, and despite some challenges, she managed it superbly. Thank you.
5/5
TrustpilotVanessa Barfoot at Mortgage Matters Direct
Vanessa has been enthusiastic and diligent from day one through to our successful mortgage offer, quickly and efficiently helping us satisfy the requirements of our lender. We have been amazed by her thoroughly professional service and kept updated throughout. First Class Service. Thank you Vanessa.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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