Trusted Agent profile · Measham
★★★★★
287 reviews across 2 platforms
73 High Street, Measham, DE12 7HZ
Howland Jones's office in Measham, at 73 High Street, is rated 4.7 out of 5 across 287 reviews on two platforms, including 200 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Howland Jones, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Measham office, from every platform, shown as written. First names only.
5/5
FacebookI've had my property rented through Howland Jones for a number of years now. I have to say that as a landlord that lives miles away from the property they do a great job on my behalf.Massive thankyou to Carla who has worked tirelessly to ensure tenant continuity during this uncertain period in time. She always keeps me up to date with everything and is a credit to Rebecca and team.
5/5
GoogleI could not have wished for a better estate agent. Rebecca has been so helpful and supportive throughout the whole process.
1/5
GoogleAbsolutely awful company now. The staff would rather argue than admit they have made a mistake. They don't return deposits within the stated time by law and you constantly have to chase. I was with them for 8 years and never had a problem until I was moving on. Happy to take your money but no customer service at all. Dissapointing really when they are a local estate agent. I always try to use local business but avoid these like the plague
5/5
GoogleThe help and advice to help the move go smoothly was excellent. All the staff was so helpfull. Thanks to Becci ,Rebecca and Helen.
Thank you so much for taking the time to review us Steve. We are delighted you have been happy with our service and hope you will thoroughly enjoy your new home.
5/5
GoogleExcellent friendly service,you can relax with Howland jones,Rebecca is simply brilliant,the best seller I have ever met ,your safe believe me ,so happyPositiveQuality, Professionalism, Value
2022: We are all so pleasedyou have been happy with our lettings service, and now our sales service. Rebecca Macdonald, Becci Fielding and the entire team are so happy to hear you are pleased with the service you have received. Thank you for taking the time to provide your valued review. 2021: Thank you so much for your lovely review Will. We are delighted you are happy with our service. Thanks again for making time to review us!
5/5
GoogleHowland Jones exceeded our expectations by miles. The entire team was friendly, reliable and kept us updated throughout the entire move and we would definitely recommend them to anyone looking to move house. We were updated every week with the situation and they actively kept all solicitors on track throughout the move. They were transparent letting us know of any issues or delays which meant we knew where we were throughout the move which reduced the stress of moving house massively.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your valued feedback Andy. We are all delighted you have been so happy with our service. Transparency is so important when working with a client, so it's great to know this was your impression of us. We wish you much happiness in your new home.
5/5
GoogleI cannot fault Howland Jones service. Firstly, they have handled the rental of my property for over 8 years and have always been responsive and helpful with any issues that have arisen over the years. The team are very knowledgeable and always give landlords regular updates with valuable information. More recently I instructed them to deal with the sale and I can highly recommend their services. From the initial valuation and marketing to the regular contact in the later stages of the sale process they have been highly professional. They have made something which can be highly stressful much less so. A big thank you to all the team for all you have done for me over the years.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind review Debbie. We are delighted to have been involved in your property journey - it has been our pleasure to work with you. All the very best for the next chapter - exciting times ahead!
5/5
FacebookA fabulous experience with Rebecca and the rest of the team when selling our property last month. Great support and quick response throughout. A big thanks !
Thank you so much for the amazing review! We are so happy we were able to help with your sale and it was a pleasure working with you both.
1/5
GoogleAs a landlord once you terminate a contract with HJ within right, they become VERY rude and unresponsive, suddenly they are too busy. Not all landlords accept poor quick fix work done to their property. HJ send unqualified contractors to do poor and unnecessary repairs. It's all good when they are racking in money however when they owe you, they are the worst ever. Don't be fooled by 5 stars.NegativeResponsiveness, Professionalism
We are proud of our 5 star reviews and have worked hard to achieve this from our clients. We are very disappointed to read your review, particularly as a) this is not our recollection of events and b) there has been no communication from you prior to this review to discuss and resolve any issues. We understand it can be frustrating when your preferences change from agreeing to a 12 month tenancy to wanting a 6 month tenancy so you can sell your property, but some months into the tenancy, this is not something the agent can change for you. The majority of repairs have been carried out by your own contractors but we are not aware of any issues with the works our contractors completed for you. If you would like to discuss the above further, we will be very happy to see if we can come to a mutually acceptable outcome, being mindful of the restraints set within the Tenant and Landlord Act 1985.
5/5
FacebookAll thanks to Mrs Stella Robinson Fx for the wonderful trading and profit increase she has done for me, she help me made a lot of profit in binary and crypto investment with her perfect and expert strategies.. Don't miss out to contact her on Email: stellarobinsonfxtrading6@gmail.com WhatsApp: +19517037360
5/5
GoogleWe used Howland Jones to sell our house in Measham and were very happy with the whole team and the service we received. Having used other local agents previously I can say that there is a definite difference between HJ and others espevially with regard to communication. We recieved weekly updates during the initial period and also throughout the sales process so we always knew exactly what was happening when. Despite selling at a time when prices were under pressure we acheived just under our asking price after HJ supported the negotiations. Very happy with the service and would definaltey recommend.
5/5
GoogleSuch a fantastic estate agent. We sold and bought our house through them, the staff were all very calming in what can be a very stressful situation of moving home. Great weekly communication from the team and they kept our solicitors, buyers and their solicitor all updated and on track. Thank you to Everyone there for all the hard work over the last 5 months you by far were the best estate agent 👍🏼😁PositiveResponsiveness, Quality, Professionalism, Value
What a super lovely review MIchelle - thank you so much. And thank you for bringing your home to us to sell. It has been a pleasure to work with you and we wish you all the best for the future in your new nest.
5/5
GoogleAbsolute pleasure to meet you and the team at Howland Jones, Very professional in there approach to details of the property we veiwed. Thanks for your help Carl & Helen
5/5
GoogleGreat customer service! thank you very much for your patience despite my english level. Very professional and kind people. Thanks to Courtney for her patience on the phone :)
Thank you for your super review Naouel and it has been our pleasure to work with you. We hope your move has gone smoothly and bonne chance dans votre nouvel emploi!
5/5
GoogleWe would highly recommend Howland Jones. My partner & I recently dealt with them for the rental of a property, we had a great experience! They were professional and responsive throughout the process and made a special effort to help us secure our new home. Courtney in particular was amazing throughout the process and we thoroughly enjoyed working with her. She was always very helpful and supported us in chasing both referencing agency and landlord.PositiveResponsiveness, Professionalism
Thank you for making the time to provide us with this review Adam. Courtney and the team are delighted you have been so pleased with our service. We hope you enjoy your new home.
5/5
GoogleBecci at HJ supervised the renovation of my property when I emigrated and did a fantastic job making it not only compliant but pleasant for the new tenant. It saved me a lot of worry and hassle at a time when I was very worried and hassled already. She made good choices, so the property is presentable and durable, with a focus on good value options.
Thanks you for your great review Rebecca. Becci is delighted you are so pleased with the refurbishment. We hope you will thoroughly enjoy your new home and chapter.
5/5
GoogleWe are new tenants with Howland Jones, and are really pleased with how quickly the process has been. Helen has been fantastic, she's been helpful and has always responded to enquires quickly.
Thank you so much for your lovely review! We hope you will be really happy in your new nest. Good luck with your move!
5/5
GoogleHowland Estates I highly reccommend. We purchased a house through Jon & Rebecca, their help and guidance was much needed and appreciated with it being the biggest purchase of our lives. Even on the sale of our own property Howland Jones would take the call, make the call and go above & beyond what was expected of an estates agent adding a personal touch when at times we were stressed and worried, a phone call to jon sorted it all out. Still to the day over a year after purchase of the property they keep in touch with updates on the area, property value and more than that making sure we are happy with our home. We hope to continue a personal and professional relationship with Howland Jones.
Thank you for your wonderful review Allan. It's super to read such amazing feedback and will mean a great deal to the entire team. Thank you again
5/5
Facebookwhen me and my wife were looking for a property to rent Rebecca could not have been more helpful . she was sympathetic to our situation and helped us find a home within our budget and time frame. rebecca was sympathetic in regards to paperwork as I was in hospital having major surgery. when we moved into our new home rebecca howland sent us a beautiful bunch of flowers and since has been fantastic not only to myself but to my wife naomi. I am proud to say that rebecca isnt just our letting agent she is now a friend.thankyou rebecca and howland jones for all you do for me and continue to do for me and naomi. I would strongly reccomend anyone who is looking for a new home to speak to this wonderful team
This is wonderful to read Scott - what a lovely post. We are all delighted you are doing so well and enjoying your new home. Thank you so much for your kind recommendation
5/5
GoogleSold my late fathers house through this agent. We had to get extensive work done due to poor building and the whole thing has taken 18 months. They found us great workmen and managed it for us as we live 100 miles away. Jon and Rebecca are very professional and helpful and understand that a property to most people is more than just a pile of bricks - its memories as well. Thank you and to your lovely staff too. Best wishes Ali and Herk
What a wonderful review - thank you so much for your kind words Ali and Herk. It really was our pleasure to work with you both.
5/5
GoogleBecci has been fantastic in assisting us with our rental. Super helpful, informative and supportive. Thoroughly recommend.
Thank you so much for your lovely review Susanne. Becci and the entire team are delighted to hear you’ve been so happy with our service. Good luck with your move!
5/5
FacebookEverything is 100% authentic she is very helpful and answers any questions about online trading I just made my 2nd withdrawal and it is absolutely stunning and in great condition! Wonderful customer service! Her customer service is beyond expectations!Contact her via:WhatsApp: +19517037360E-mail: stellarobinsonfxtrading6@gmail.com
5/5
GoogleHave been using Rebecca and her team for years as a landlord. Impeccable service and such a friendly helpful team they always bend over backwards to help x
Thank you so much for the lovely review Angela! Working with such professional landlords makes our job so much easier. I will pass your kind comments onto the team who will be delighted. Thank you again
5/5
GoogleService was great always pushing for the move to be completed quickly! Rebecca Macdonald was amazing!
Thank you so much for your super review Callum. Rebeccca Macdonald and the entire team are delighted to read you have been happy with our service and wish you much happiness in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Howland Jones's Measham office has 287 reviews across two platforms: 200 on Google, 87 on Facebook.
Howland Jones Measham is rated 4.7 out of 5 across all 287 reviews, and 4.6 out of 5 on Google from 200 reviews.
Yes. In The Trusted Agent 2026 awards: Howland Jones, Measham won Trusted Agent.
Howland Jones Measham, 73 High Street, Measham, DE12 7HZ.
