Every review we hold for the MEANWOOD office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is the second time we have chosen to sell our home with Elissia and once again she did not disappoint. Elissia is fantastic. We wanted the best price for our house and we got it. This isn't luck - this is down to Elissia and the time and commitment she offers her customers - whether it be the dressing of the house for photos, the quality of the photos for the websites, her commitment to attendance at viewings or just responding to the numerous questions I had along the way!. Elissia is also someone who is always responsive what ever your needs. She is quick to respond to emails and to calls - always getting back to you within a few hours. I cannot recommend Elissia and her staff enough - highly professional, committed and reliable....PositiveResponsiveness, Professionalism
Nathalie · 26 August 2020
★★★★★ 5/5
GoogleFrom start to finish Alan Cooke sales and lettings (not to be confused with the shambles that is Alan Cooke estate agents) have been fantastic. Elissia has been great from day one. Our sale and purchase through them has not been straight forward, thanks corona, however Elissia has been a great support through it all. She has given us excellent advice & been in touch with us both daily when needed and weekly when things all stopped during lock down. I would not be afraid to use these guys again and recommend them to others to use.PositiveResponsiveness, Quality, Professionalism
Richard · 26 August 2020
★★★★★ 5/5
GoogleElissia and team have done an amazing job in selling our Grade 2 Listed house. It took a long time to get the deal over the line but they were with us all along the difficult journey and helped us in situations beyond their duties from day one. I fully recomend working with Alan Cooke!!! Thank you!
Charbel · 2 September 2023
★★★★★ 5/5
GoogleJeremy and his staff at Alan Cooke have been managing a couple of apartments we own for a few years now. We are very happy with their excellent and professional service. From vetting prospective tenants to arranging all the necessary checks etc.
I have no hesitation in strongly recommending them.
On the sales side, they handled the sale of my daughters house. All went very smoothly and she was delighted
Louella · 7 June 2022
★★★★★ 5/5
GoogleI could not have manged this process without the professionalism and care shown to be by Elissia and the team at Alan Cooke Meanwood. Without doubt she has returned every call promptly, kept me informed, worked closely with the solicitors and with both my buyer and seller. Equally imporatntly she listened to the type of home I was looking for and only suggested me viewing ones which met my requirements and in the end found me the perfect place! So a big thank you to her and to Jeremy and I absolutley would recommend them to anyone.
Trina · 7 June 2020
★★★★★ 5/5
GoogleAbsolutely brilliant, I can't recommend them highly enough. Elissia went above and beyond to help me and keep me updated on the progress of my purchase. She always responded to e-mails whether during office hours or not and was invaluable when it came to liaising with solicitors on both sides of the transaction and with the vendor directly. She was incredibly thoughtful of everyone's needs throughout the whole process, it would have been a lot more stressful and prolonged without her. From the bottom of my heart, thank you.
Helen · 7 June 2020
★★★★★ 5/5
GoogleI have worked in property all my working life. Elissia has been the most conscientious and professional agent I have worked with. We had a very difficult sale which, without her, may not have happened. She spent hours talking to agents and solicitors down the chain to ensure our sale went through. I am in no doubt that she earned her fee as we feel she went above and beyond what might have been expected on our behalf. I would certainly recommend her and Alan Cooke to any prospective seller.
Michael · 7 June 2020
★★★★★ 4/5
GoogleElissia has been fantastic from start to finish helping with our sale, and her advice and the service she has provided has been perfect. If the rating was on her alone she would have earned a very well deserved 5 stars however, as I have had issues with some other staff within the team trying to release my keys out to a valuer when this had not been agreed, this has to be taken into consideration. That being said, the service I have received has been far better than for the previous house sales I have performed through other agents and if I was staying in the area I would ensure I used Elissia and Alan Clarke Sales & Lettings the next time I moved.
Costas · 8 June 2019
★★★★★ 5/5
GoogleWe have been really impressed with the professionalism of the staff at Alan Cooke but have to particularly thank Elissia Drummond who handled the sale of our house and the purchase of our new home. After our initial chain fell through late in the process we feared that we would lose the home of our dreams. Not only did Elissia calm our nerves but worked tirelessly to find us a new buyer. She did, and with a speedy completion of 6 weeks our family are now settling into our new home. For that we will always be grateful.
Paul · 8 June 2018
★★★★★ 5/5
GoogleI have recently sold a property in Leeds through the above estate agents and I can honestly say that the efficiency and diligence shown by Elissia, Jeremy and Isobel made all the difference in resulting in a positive outcome i.e. a sale .Like most people I thought all estate agents were the same but believe me the're not !!!.If you are selling a property in the Leeds area, and surrounds, large or small, forget the size of network the agent may boast the 'team' I dealt with really made a huge difference every step of the way-from kindling any buyers interest to overseeing the whole process even ' nudging' solicitors to ensure things moved speedily along to the exchange/completion and final sale of my property. Thank you once again Elissia, Jeremy and Isobel. Keep carrying out your excellent service and I am sure that by doing so you will be successful for many years to come.
Michael · 8 June 2017
★★★★★ 5/5
GoogleBrilliant service from start to finish. Jonny, in particular, really helped to push the transaction along.
Rebecca · 13 October 2025
Agent replied · 29 December 2024
Thank you for such a lovely review Rebecca, it’s been a pleasure to assist you in selling
★★★★★ 5/5
GoogleJust completed the purchase of our first home and it was stressful and pressurised because the sellers were wanting to get the transaction completed ASAP. Jonny was absolutely brilliant at providing extremely calm, reassuring service throughout. We really were impressed with his hard work, attention to detail and professionalism. Thank you Jonny :)
Matt · 3 June 2023
★★★★★ 5/5
GoogleA brilliant service by the whole team - especially appreciated the attentive and helpful nature of all - thank you!
Fazila · 6 August 2025
Agent replied · 15 April 2026
The when you for such a lovely review!
★★★★★ 5/5
GoogleI have been renting property with Elissia, Jeremy and their team at Alan Cooke for the past 10 years or so. Throughout, always personable and excellent service, quick to get issues resolved and fair in their treatment of landlords and tenants. Most recently Michael has been looking after me, he’s great! if you are looking for a letting agent look no further!PositiveResponsiveness, Quality, Professionalism, Value
Daniella · 26 August 2021
★★★★★ 5/5
GoogleAmazing service and lovely people to deal with. We worked closely with Elissia and Jonny and would recommend to anyone selling or buying (we did both through them). Really quick to respond to any questions or queries. They gave us less things to worry about in all the stress of moving home.
Helen · 27 April 2024
Agent replied · 25 August 2024
Thank you so much Helen for such a lovely review, we hope you are really happy in your new home
★★★★★ 5/5
GoogleAlan Cooke recently dealt with the sale of my house in Meanwood and did a fantastic job from start to finish and ultimately achieving the result I needed. Elissia and her team were very easy and approachable to deal with and I went the extra mile for me, I would recommend them to anyone wishing to sell or rent their house in Leeds.PositiveQuality, Professionalism
Chris · 26 August 2021
★★★★★ 5/5
GoogleAlan Cooke have been wonderful, especially Michael Collings who has been so helpful throughout. He’s helped us right the way through from the viewings, to getting documents sorted for the move and dealing with queries since we moved in. They have communicated well with us and have been quick at sorting any issues. We are grateful to finally find a good letting agent.
Melody · 7 June 2021
★★★★★ 5/5
GoogleElissia was very swift to respond to queries and urged the house purchase process through as much as she could, keeping us informed throughout.
Claire · 7 June 2022
Agent replied · 7 June 2023
Thank you so much Claire, I hope you settle into your new home.
★★★★★ 5/5
GoogleFriendly and dedicated attitude, along with their willingness to patiently address all my queries, made the process of renting a new home much smoother and less stressful.
I am particularly grateful for Grace & Jonny, which demonstrated their commitment to providing outstanding customer service.
Emi · 26 June 2024
Agent replied · 25 August 2024
Thank you so much for such a lovely review! We hope you will be happy in your new home
★★★★★ 5/5
GoogleAlan Cooke have made whole the process of renting my first house as easy as possible, from the first step of viewing the house to signing the last documents before moving in. Katie has been brilliant and replied quickly to my emails to update me on the application process or answer any questions that I had. Thank you very much for all of your continued help and support!
Zig · 8 June 2019
★★★★★ 5/5
GoogleWe would like to thank Alan Cooke sales and Lettings especially Ellisia who has dealt with the sale of our property.
Elissia is so professional very helpful and dealt with various things that came up promptly and efficiently.
We would recommend 100% to anyone wishing to sell or let their property.
Thank you
Stella and Glenn.PositiveResponsiveness, Quality, Professionalism, Value
Stella · 26 August 2021
★★★★★ 5/5
GoogleAlways polite and friendly to speak too, shout out to Jonny!
Rachael · 31 May 2023
Agent replied · 7 June 2023
Thank you so much Rachel!
★★★★★ 5/5
GoogleWe have only received top service from Elissia and her team from helping us to buy our apartment a few years ago, renovate it and manage it ever since. They always deal with any issues/problems promptly and efficiency and nothing is too much bother for them. Five star service that I can highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 26 August 2021
★★★★★ 5/5
GoogleI am a Solicitor specialising in Conveyancing and have worked closely with Alan Cooke Sale and Lettings for several years. They go the extra mile to ensure transactions progress to completion as quickly as possible and are a pleasure to work with.
Gary · 27 May 2024
Agent replied · 25 August 2024
Thank you so much Gary for such a lovely review, it’s always a pleasure working with you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.