Trusted Agent profile · MEANWOOD

Alan Cooke Sales & Lettings Meanwood reviews

4.5

★★★★★ Excellent

192 reviews across 1 platform

15A STONEGATE ROAD, MEANWOOD, LS6 4HZ

Alan Cooke Sales & Lettings's office in MEANWOOD, at 15A STONEGATE ROAD, is rated 4.5 out of 5 across 192 reviews on 1 platform, including 192 Google reviews rated 4.5.

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4.5 / 5

192

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the MEANWOOD office, from every platform, shown as written. First names only.

5/5

Google

From the client perspective Elissia seems to make issues and potential problems disappear. All challenges are either anticipated and dealt with, or rapidly, efficiently, thoroughly and lightly solved when they arise. She makes everything appear straightforward and simple to deal with, taking the strain and worry off us the client. Although it looks like this we have enough experience ourselves of project management to know that there must be plenty going on behind the scenes to make all this happen. This includes meticulous planning and preparation, as well as a network of proven professionals that she can call on both internally and externally. We can recommend Elissia to anyone selling a house, and I have no doubt she could take any large project to efficient and successful completion in any context.

Jonathan · 25 March 2026

Agent replied · 15 April 2026

Thank you so much Jonathan for such a lovely review! Reviews like this make our hard work worth it! It’s been an absolute pleasure assisting you and your family.

5/5

Google

Elissia has been an absolute superstar right from the start of sale of our unique property, Sunnynook. From moment we first discussed the prospective sale and valuation, I knew instantly, that Elissia was the person to market our beloved home. Her professionalism and enthusiasm, shone through at every given opportunity. It was that I came to rely on, right throughout the complex process. She was my go to girl for advice , helping steer us through the complexities of property market. If you are hesitant choosing between different Estate Agent's, Elissia is USP that Alan Cooke has! Trust me there is no person better qualified to have by your side! Finally l, I would like to thank Jonny at the Meanwood Branch for always willing to go the extra mile, at the end of the phone or replying to my many emails. He worked tirelessly, to keep things on track for Sunnynook. In essence what a team! Recommend? of course we would!

Helen · 15 October 2025

Agent replied · 15 April 2026

Thank you so much for such.ian heartfelt review! We’ve loved selling your stunning home!

5/5

Google

Elissia and the team were outstanding from start to finish. They were knowledgeable, flexible, and consistently efficient, and it was clear throughout that they genuinely care about their profession. Their communication was always polite, respectful, and professional One thing that really stood out to me was Elissia’s professionalism when I mentioned I was getting quotes from other agents. She remained courteous and respectful about the competition, which was refreshing, especially compared with some of the larger firms. That level of integrity is rare, and is the main reason I chose Alan Cooke I wouldn’t use anyone else when I sell again, and I recommend them wholeheartedly. Thank you for making the process so smooth and for setting such a high standard

Ben · 25 March 2026

5/5

Google

Jonny is an excellent estate agent and I had a very positive experience with Alan Cooke Sales and Lettings. I was a first time seller and as a natural worrier the process was very stressful. Jonny reassured me throughout the entire process, managing my expectations and smoothing tensions in the fractious chain. Comms were great throughout. My property sold quickly and was marketed well. I’d definitely recommend Alan Cooke!

Susie · 15 August 2025

Agent replied · 15 April 2026

Thank you Susie for such a lovely review. We hope you are really happy in your new home!

5/5

Google

Alan Cooke provided an outstanding service from start to finish. I honestly couldn’t have asked for a better estate agent. From the very first conversation, everything was handled with professionalism, transparency, and genuine care. Communication was excellent throughout, I was kept fully informed at every stage and any questions I had were answered quickly and clearly. What really sets Elissia and her team apart is their care, dedication and attention to detail. The whole process, which included several complications, was made so much easier thanks to their expertise and support. I would highly recommend them to anyone looking to buy or sell a property - they really do go over and above!

Sara · 15 January 2026

5/5

Google

Great experience selling our house through Alan Cooke. Elissia ensured that the listing was prominent and accurate, whilst personally attending to all the viewings herself. A sale materialised quickly, enabling us to concentrate on our own next purchase. The fees were very reasonable and there were no hidden costs. Special mention to Jonny, who was incredibly helpful throughout the process, he was always willing to assist and ensure things moved along swiftly and smoothly.

Richard · 26 June 2024

Agent replied · 25 August 2024

Thank you so much Richard, it’s been a pleasure helping you and we hope you love your new home!

5/5

Google

Having only ever bought a property, I recently had the responsibility of selling my elderly parents property on their behalf. From the initial meeting with Elissia and Jonny to the completion, my mind was put at ease with their professionalism and efficiency. Their phone and email communications were fantastic, guiding me through the whole process step by step from start to finish with a personal touch and a customer service that is second to none. Thank you Elissia and Jonny, I cannot praise you highly enough 😊

TINA · 27 February 2024

Agent replied · 25 August 2024

Thank you so much Tina for such a lovely review. It’s been a pleasure to assist you selling your parents home.

5/5

Google

We have recently purchased our first house with Jonny at Alan Cooke. Jonny was fantastic throughout the whole process, very easy to contact, knowledgeable and responsive to queries. We would definitely recommend Alan Cooke to anyone looking to move/purchase a property.

Lucy · 15 August 2025

Agent replied · 15 April 2026

Thank you so much Lucy! We hope you’re so happy in your new home!

1/5

Google

Do not trust these people. They have stolen the £180 holding deposit I paid without any notice or warning 4 days before the date the house we were supposed to be renting was even due to be available because “didn’t take reasonable steps to enter the tenancy” When we did absolutely EVERYTHING in good time. The only thing was my partners guarantor (elderly man who struggles with technology) had missed some information that we were not even aware of.

Declan · 15 November 2025

Agent replied · 15 April 2026

I’m afraid Declan the information you have given is not correct. We will not share financial information on this forum but part of your application as a couple failed and as such we weren’t able to continue with your application. The application process is very clear, our referencing is outsourced your application failed unfortunately down to individual circumstances. Had you passed the application process as a couple you would be accepted as tenants but I’m afraid you didn’t. If you require further information feel free to email us info@alancookenet.co.uk

5/5

Google

A very professional service from both Jonny and Elissia. They kept me well informed at every stage and were always available to discuss any concerns. They liaised with all the other parties to ensure that things kept moving and always did what they said they were going to do. I was very happy with the service I received, both as a landlord, and as a vendor when I put my rental property on the market.

Jill · 15 December 2025

Agent replied · 15 April 2026

Thank you so much Jill for such a lovely review. It’s been a pleasure helping you

5/5

Google

Jonny was a great example of what you need from an estate agent. Really professional but personable and made us feel very assured about the decisions we were making. Always available for any questions that we had, even over the festive period. Would highly recommend him and the team for any first time buyers that don't really know what they are doing. Thank you so much for all of your help!

Zoë · 3 May 2024

Agent replied · 29 December 2024

Thank you so much Zoe, we home you’re really happy in your new home!

5/5

Google

Jonny was the Alan Cooke team member who guided us throughout a purchase that turned out to be a long and frustrating process. Jonny couldn’t have been more helpful or supportive. He always responded quickly to messages, and was pro-active in sorting out the problems we were faced with. It was great to experience such genuine customer care and service throughout. A top person and a true professional.

Heather · 26 June 2024

Agent replied · 25 August 2024

Thank you for such a lovely review and such wonderful feedback! 🤩🤩🤩🤩🤩 …

5/5

Google

Jonny was a great example of what you need from an estate agent. Really professional but personable and made us feel very assured about the decisions we were making. Always available for any questions that we had, even over the festive period. Would highly recommend him and the team for any first time buyers that don't really know what they are doing. Thank you so much for all of your help!

Zoe · 27 April 2024

Agent replied · 25 August 2024

Thank you so much Zoe, we home you’re really happy in your new home!

5/5

Google

YouConvey has worked with Elissia at Alan Cooke Sales since we started business some years ago . We have always found Elissia and her team a delight to work with - they clearly know everything about agency sales and are always proactive and responsive . We just love working with them and long may it continue !! Eddie Goldsmith MD YouConvey -Collaborative Conveyancing for the 21st Century

Eddie · 27 May 2024

Agent replied · 25 August 2024

Thank you for such a lovely review Eddie. It’s always a pleasure to work alongside you also!

5/5

Google

The team at Alan Cooke (particularly Jonny and Elissia who we dealt with directly) have been brilliant. We had some unforeseen delays to the sale of our property (through no fault of our own or theirs). They were fantastic in chasing up both sides and resolving issues. I couldn’t rate them highly enough and would definitely use them again!

Calum · 24 September 2024

Agent replied · 24 October 2024

Thank you so much Callum for such a lovely review

5/5

Google

Huge thanks to Elissia and her team at Alan Cooke Sales and Lettings for all their help with our house sale recently. After a couple of quotes from different agents, we decided to go with Elissia because of her thorough knowledge of the …

Leena · 15 April 2025

Agent replied · 15 April 2026

Thank you so much Leena for such a lovely review. We wish you every happiness in your new home

5/5

Google

Eliessia has been an exceptional estate agent, she has gone over and above to deliver a super fast move date for me. She was always contactable, friendly, helpful and used her substantial network to make things move faster. I genuinely …

Cat · 15 May 2025

Agent replied · 15 April 2026

Thank you for such a fabulous reviews Cat. We hope you are really happy in your new home.

5/5

Google

I can’t tell you how pleased i am with this company and with Elissia and Jonny! My neighbour 3 doors down house unexpectedly came up for sale so i called up when i saw the for sale sign. I explained my situation and that my house wasn’t even in the market! Elissia was so helpful and she managed to get my house on the market straight away and it sold within 4 hours when put on Rightmove!! This meant i was in a strong position to buy the house i always wanted! After some tough negotiation my offer was accepted! We are still ongoing with the process but I strongly recommend these guys! Thanks a million! 😊

David · 8 May 2023

Agent replied · 7 June 2023

Thank you for such a lovely review. We’ve loved helping you find your perfect home!

1/5

Google

We had a bad three and a half years with these guys. Any problems with the house were either ignored or dealt with at a very slow pace. We had a leak on the roof that came through into the master bedroom. The leak took months to be fixed and the hole which was created in the ceiling of the master bedroom was never dealt with. The property had damp running up corners upstairs and downstairs of the house, it was always worse in winter. The first time we brought this up we were ignored, we bought it up again the following winter two days later we were given notice to leave the property. On leaving the property they then took £550 of our deposit, even tough we cleaned it to a much nicer state than we received it, made a number of improvements to the property over our time there including replacing old dated light fittings with new ones, old raggy blinds for new ones and transformed the garden from a bit of a state to looking really nice. There was no negotiating with them, we were ignored.

Sam · 8 April 2023

Agent replied · 7 June 2023

Hi Sam, we have no record of renting to anyone with your name. We can only assume you’ve left this for the wrong letting agency. Interestingly you have left this review in several other forums under different names, none of which are tenants of ours. For the purpose of clarity we can’t ‘take’ money from tenants, our deposits are lodged with an independent scheme and all deductions have to be approved by an independent adjudicator.

5/5

Google

Jonny was really great throughout our long and tedious purchase in Meanwood. Very professional and business but never over pushy as to appear tor forgetting that this is a people business. Always answered our questions quickly even after …

Tony · 15 April 2025

Agent replied · 15 April 2026

Thank you so much Tony and we hope you are really happy in your new home

5/5

Google

It has been a pleasure working with Jonny, Hannah and Ellissia at Alan Cooke. Their local property knowledge is extensive and their timeliness, attention to detail and problem solving attitude is second to none. They provided peace of mind throughout the purchasing and subsequent letting process and delivered great value with their advice. Its refreshing to work with an agent that prioritises delivering a great service and I would highly recommend the team at Alan Cooke to anyone entering the Leeds property market.

Harry · 12 June 2025

Agent replied · 15 April 2026

Thank you so much Harry for such a lovely review, it’s been a pleasure assisting you

5/5

Google

Elissia and the team were simply fantastic navigating a complex sale, purchase and rental all at once. Continual open and transparent communication helped the tricky process develop positively. They were all brilliant - Highly recommended!

Philip · 15 April 2025

Agent replied · 15 April 2026

Thank you so much Phil, it’s been a pleasure assisting you

4/5

Google

My wife and I are 1st time renters, previously having owned a property for nearly 30 years. I contacted Alan Cooke Sales and Lettings as they had a property in Yorkshire available to rent which met our requirements. Michael at their Office was professional and patient as we had many questions due to being novices about the procedures for renting. He was able to get the process moving swiftly so that my wife and I were put at ease straight away, and in no time we had the rental property we were happy with. Jeremy, the Director at their Office, made time to show me around the property throughly and answer my numerous questions so that I could be completely happy about the property. Perhaps would have been useful if there had been some basic instructions re how to work heating, hob (found out was induction so our pots & pans wouldn't work), burglar alarm. Nevertheless these are relatively minor issues and we are now busy settling in.

Jonathan · 7 June 2022

Agent replied · 7 June 2023

Thank you for your review Jonathan, we are delighted you were pleased with the service. Thank you also for the feedback on manuals

5/5

Google

I have worked with the team at Alan Cooke for more than 6 years now and can highly recommend their market knowledge and professionalism. They obtained a number of quality tenants for my rental property, building a great working relationship with them to ensure successful outcomes for me as a landlord. The tradespeople they used were of great quality and reasonably priced. Most recently they managed the sale of the property, ensuring the current tenant left without fuss, found me a buyer and managed the transition from letting to sale very effectively indeed and without the need for me ever to have the visit the property. Thanks to Jeremy, Michael, Jonny, Elissia and all the team

Chris · 7 June 2022

Agent replied · 7 June 2023

Thank you so much for such a lovely review Chris, it's been a pleasure managing your property and selling for you.

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Questions about Alan Cooke Sales & Lettings Meanwood

How many reviews does Alan Cooke Sales & Lettings Meanwood have?

Alan Cooke Sales & Lettings's MEANWOOD office has 192 reviews across 1 platform: 192 on Google.

What is Alan Cooke Sales & Lettings Meanwood's rating?

Alan Cooke Sales & Lettings Meanwood is rated 4.5 out of 5 across all 192 reviews, and 4.5 out of 5 on Google from 192 reviews.

Where is Alan Cooke Sales & Lettings's MEANWOOD office?

Alan Cooke Sales & Lettings Meanwood, 15A STONEGATE ROAD, MEANWOOD, LS6 4HZ.

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