Every review we hold for the Marston Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFerndown Estates have been absolutely…
Ferndown Estates have been absolutely fantastic, they are a credit to their profession. Straight forward Estate Agents no messing around from viewing to completion.
We had previously dealt with a couple of Estate Agents but we did not have good experiences.
We saw a house they were marketing and contacted them for a viewing. Charlotte took the call who was professional, concise and down to earth at the same time. The journey with Ferndown Estates from then was great. Brian was great at the viewing, gave us so much background to the property. Samantha and Adam then helped with our offer for the property and sealing the deal. Mlak ensured all our documents were in place. Then Charlotte took over, she was fantastic. Kept us up to date on a regular basis with the progression of the sale, communication with the vendors and liaised accordingly with our Solicitor and Mortgage Advisor.
Every single employee we crossed path with at Ferndown Estates has been exceptional and we would not got to the end of our journey without them. Adam, Brian, Charlotte, Mlak and Samantha thank you for all your help, it’s been a pleasure.
SB · 15 February 2024
★★★★★ 5/5
GoogleGreat experience and Brian was a wonder with his hands lol
But they were a great laugh and great bunch of people
Ethan · 1 April 2025
Agent replied · 2 April 2025
Thank you for your lovely feedback Ethan. We are all wondering what exactly Brian did with his hands and shall be asking for an update before we put him in the HR book! … More
★★★★★ 5/5
GoogleFirst class service, communication and overall assistance throughout the sales process. Strongly recommend
Paul · 14 August 2026
Agent replied · 20 August 2026
Thanks for such a positive review Paul. Your kind words have been passed onto the sales team, who were delighted to act for you in the sale of the property. It was done with patience and due diligence, which is often needed! Wishing you the best going forward and thanks again for posting your feedback
★★★★★ 5/5
GoogleSam and the team have been amazing at handling the sale of my property. Nothing was ever too much trouble and very responsive to emails and calls.
From the day Chris came to do the valuation with a great attitude, to Sam …
Dana · 22 July 2025
★★★★★ 5/5
GoogleExcellent service and support throughout process from the team.
Kept up to speed of progress at all times.
Highly recommend.
Ian · 26 June 2026
Agent replied · 17 July 2026
Thank you for taking the time to leave a kind review.
We’re delighted to hear that you had a positive experience with Williams Estates. Our team works hard to provide clear communication, honest advice, and support throughout every stage of the property journey, so it’s wonderful to know this made a difference.
Your feedback means a great deal to us and will be shared with the team. Thank you for choosing Williams Estates, and we wish you every happiness.
Williams Estates Team
★★★★★ 5/5
GoogleCharlotte made a 200 mile move a fab chilled experience thanks
David · 17 July 2025
Agent replied · 17 July 2026
This is great to hear, thank you David for this excellent review!
★★★★★ 5/5
GoogleHonestly what a fabulous easy and quick experience the purchase of my first home was! Sam was absolutely fabulous and very efficient, replying quickly to all my messages and answering any questions I had! From start to finish she has been …
Daniel · 22 July 2025
★★★★★ 5/5
GoogleTop service yet again from Ferndown. Great service from Amanda & Dawn in the lettings dept. Everyone is so helpful and would recommend this agency 100%.
Andy · 24 April 2026
Agent replied · 25 April 2026
Hi Andy. Thank you so much for leaving such a lovely review about the service received from our Lettings department. It’s always very much appreciated when people offer us their feedback and we are thrilled that you would recommend us to other landlords.
★★★★★ 5/5
GoogleAlways excellent service from the rental team at Ferndown. They go above snd beyond helping both tenants and landlords. Highly recommend. Thank you for all your hard work over the years.
Arthur · 12 March 2026
Agent replied · 13 March 2026
Thank you for such lovely feedback A & P Huke. That's very kind of you and we really appreciate you posting about your positive experience with the experienced lettings team. Kind regards. Ian
★★★★★ 5/5
GoogleFerndown Estates handled the sale of our property proactively guiding us through the process and chasing solicitors etc when progress appeared to have slowed. A great effort by all the staff I came into contact with and I would not …
Ian · 10 December 2025
Agent replied · 17 November 2025
Thank you Ian for taking the time to provide your feedback following the sale of your property. Your words are very much appreciated, as was your longstanding relationship with the company. Wishing you all the best for the future from all the Ferndown Estates team
★★★★★ 5/5
GoogleFerndown Estate are a lovely company to deal with, They really looked after me all through my process. Would recommend them to anyone top class 👌 …
Stuart · 27 March 2026
Agent replied · 28 March 2026
Thank you for such kind words Stuart. It’s been lovely to help you with your move and we wish you all the very best going forward. Take care of yourself!
★★★★★ 5/5
Google5***** Excellent services. Kept me informed throughout the sales.
Gary · 3 August 2026
Agent replied · 20 August 2026
Thank you for posting such a positive review Gary. We really appreciate it when our clients provide feedback on their experiences.
★★★★★ 5/5
GoogleAbsolutely top notch service from Ian, Charlotte, Brian and the team. Patient and always happy to answer any questions from a first time buyer like me. Kept me updated and actively chased up the various parties involved in my purchase to push it through. Can’t recommend them highly enough!
Gareth · 2 March 2025
★★★★★ 5/5
GoogleFerndown were the agents of a property I bought and completed on yesterday. I have to give a little context before I review; my agents who were selling my property and engaging with, had not contacted me since the start of April, despite me …
Paul · 7 October 2025
Agent replied · 7 August 2025
Hi Paul. Thank you for providing us with such lovely feedback following your purchase and particularly in relation to how we assisted you with own sale. Charlotte often has to go above and into some chains, as unfortunately there are times … More
★★★★★ 5/5
GoogleWe received excellent service both selling and buying. All the staff are really helpful and take a personal interest from first enquiry to completion. We can thoroughly recommend them.
Steven · 8 October 2026
★★★★★ 5/5
GoogleThank you to all the team at Ferndown for helping my partner and I navigate the purchase of our first home. From viewing what felt like every 3-bed semi in Marston Green with Brian, through to Charlotte once our offer was accepted, and …
Connor · 2 October 2025
Agent replied · 25 March 2025
Thank you for taking the time to submit such a positive review of your buying experience Connor. Your feedback is very much appreciated and will be shared with the sales team.
★★★★★ 5/5
GoogleWhat can I say. I have used Ferndown Estate Agents for my lettings for many years now, and I have always had a great experience. They are courteous, diligent, thorough, professional, as well as kind and friendly. They manage my property on …
Sue · 2 October 2025
Agent replied · 3 February 2025
Thank you so much for your very lovely words Sue. They mean an awful lot to both teams in the office. It’s been a pleasure looking after you and your properties over the years and it’s lovely to get great feedback. … More
★★★★★ 5/5
GoogleFerndown Estates have been an absolute delight to work with, they are very polite and professional in securing and facilitating the purchase of our new home. They always kept me and my partner in the loop with regular updates and even …
Shelim · 2 October 2025
Agent replied · 13 March 2025
Thank you for taking the time to post such lovely feedback Shelim. We are delighted to receive such positive reviews and we wish you all the best in your new home
★★★★★ 5/5
GoogleThis is the second time we’ve purchased a property through Ferndown Estates, along with selling our first home this time. We cannot recommend these guys enough. We almost gave up on our onward purchase due to some difficulty with the …
Hannah · 10 October 2025
Agent replied · 30 September 2025
Thank you for such lovely feedback Hannah following the completion of your sale and purchase. Its very much appreciated and thank you for mentioning the challenging process that was encountered throughout. We have a very experienced team … More
★★★★★ 5/5
GoogleI've been privately renting with ferndown estates for 12 years and I've not had a single problem. I cannot fault them at all, I also highly recommend ferndown estates. They made renting so easy. Everyone who I've dealt with was …
Rachel · 2 October 2025
Agent replied · 16 March 2026
That’s a lovely message to read Rachel. Thank you very much for taking the time to share your feedback following your 12 years with us. I will certainly make the letting team aware of your very lovely review. … More
★★★★★ 5/5
GoogleJust want to say how fantastic Ferndown Estates have been throughout the sale of my property. The photos, advertising and Adam (sales manager) was brilliant, as a first time seller, I couldn't have asked for a better experience. A special …
Nina · 2 October 2025
Agent replied · 27 January 2025
Thank you for your lovely review and mention of Adam and Charlotte. It was a pleasure to help you with the sale of your property. Wishing you all the best in the future!!
★★★★★ 5/5
GoogleAnother super 5* experience using Ferndown Estates for the sale of our rental property.
We used Ferndown approx 4 years ago when selling / buying our main residence and …
Amy · 10 January 2026
Agent replied · 13 December 2025
Thank you so much for your positive feedback Amy! We really appreciated you contacting us and allowing us to assist with your sale recently. It's reassuring to get repeat business and feel the trust that you put in us time and time again. We hope you have a lovely Christmas and New Year and hope to see you again soon!
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Ferndown during our recent house purchase. From our initial contact right through to completion, nothing was too much trouble. I chased them over a specific house and they were always accommodating and …
Dan · 2 October 2025
Agent replied · 22 February 2025
Thank you so much for your kind words Dan! We're thrilled to hear that your experience with Ferndown was positive from start to finish. It’s great to know that Charlotte was able to assist you throughout the process and that we were able to … More
★★★★★ 5/5
GoogleI have been a landlord with Ferndown Estates for a number of years now.
Prior to joining Ferndown I had used a number of different letting agents and …
S · 10 January 2026
Agent replied · 20 December 2025
Thank you Sue for taking the time out to give such positive feedback about the property management team here at Ferndown Estates. We're always pleased to hear appreciative comments about the work we do in ensuring things are done … More
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