Ferndown Estates Marston Green reviews

★★★★★ 5/5

Google

The team at Ferndown were really helpful even though they were not acting for me as the purchaser. They followed things up for me with the vendor and were very eager to ensure purchase went through. Charlotte, Enzo, Adam and Brian were all really friendly and i would look at using them in the future if i needed to.

Nigel · 11 June 2025

★★★★★ 5/5

Google

From day one , when Adam came to value my mothers home until the final day when my mothers house was completed I can do nothing but praise everyone in Ferndown Estate agents , after the valuation by Adam it was the very lovely Charlotte who I had most communication with , I can't speak highly enough of her , she went above and beyond her role to make sure that the sale went through, and genuinely cared about any questions/answers we had , I would highly recommend Ferndown and will return to them for future purposes. Lynn Cherry

Lynn · 8 February 2026

★★★★★ 5/5

Google

Ferndown have been amazing. This was my first time buying alone and right from the start the support you get from everyone is just amazing. After sales Charlotte and Enzo were happy to assist with any of my queries, regardless how small …

Laura · 7 October 2025

★★★★★ 5/5

Google

Another super 5* experience using Ferndown Estates for the sale of our rental property. We used Ferndown approx 4 years ago when selling / buying our main residence and we received the best service / experience and so, when it came to selling our rental property , it was always going to be via Ferndown. From my initial conversation with Ian, then Adam and more communications with Enzo and Mlak , it really was a brilliant service. Then, Charlotte takes over and works her magic to ensure the smooth process continues. A “perfectly oiled machine!” Thank you all so much 🤗

Amy · 11 January 2026

★★★★★ 5/5

Google

Ferndown helped us sell our property, Adam was very efficient getting photos taken and getting it on the market, it was sold within 2 weeks! Charlotte has been incredibly helpful post sale and we cannot thank her enough, she’s been so …

Leanne · 7 October 2025

★★★★★ 5/5

Google

Just want to say how fantastic Ferndown Estates have been throughout the sale of my property. The photos were, advertising and Adam (sales manager) was brilliant, as a first time seller, I couldn't have asked for a better experience. A special thank you to Charlotte, post offer acceptance, Charlotte kept me up to date and communicated regularly throughout the whole process. Cannot recommend enough!

N · 17 January 2025

★★★★★ 5/5

Google

Amazing service from Ferndown Estates! Big thank you to the beautiful Charlotte for her excellent communication skills, thank you to Adam, Brian and Alan who made the selling process seamless from the day we put the house on the market …

Remmi · 7 October 2025

★★★★★ 5/5

Google

Ferndown Estate Agents in Marston Green sold a house for us at the end of last year. They were absolutely fantastic. Ian was extremely professional and knowledgeable and we trusted his judgement and felt safe with his expertise, experience …

Maria · 2 October 2025

★★★★★ 5/5

Google

Our encounter with Ferndown Estates began after a disappointing experience with another agent who failed to successfully sell our property. Initially apprehensive due to the previous setback and the unfavorable attitude of the prior agents, we approached Ferndown Estates with a sense of uncertainty. My partner even expressed feeling that our house was seemingly unsellable. However, from the outset of our association with Ferndown Estates, our experience has been consistently positive with the entire team. They alleviated our concerns by creating a comfortable environment during their visit, capturing new photos, and crafting a fresh listing. This strategic approach attracted buyers who Ferndown assess prior to show round , who were professionally guided through our property by an experienced and capable team. Remarkably, our house was successfully sold after just one viewing. Throughout the entire process, the Ferndown Estates team demonstrated unwavering support. They actively listened to our concerns and provided assistance without ever attempting to rush us off the phone. Even after the sale, their commitment to helping us rectify issues left unresolved by our previous agent has been remarkable. Their willingness to go above and beyond is truly commendable. A special acknowledgment is due to Ian and Adam for their welcoming demeanor and being a realistic yet hopeful force from the start. Gratitude is also extended to Charlotte, who guided us through the after-sales process with exceptional dedication and effort that went above and beyond our expectations. All we can say is THANK YOU!

Katie · 22 February 2024

★★★★★ 5/5

Google

I have used Ferndown Estates twice in the last few years and i can honestly say they are fantastic all staff are amazing especially Charlotte who was always very helpful and a true professional a credit to the company. I would highly recommend Ferndown to anyone moving home as they are one of the best.

Debbie · 10 March 2025

★★★★★ 5/5

Google

Since our initial communication with Ferndown Estates and Letting Agents, I have felt reassured. Alex Pawlowski Snr, Sharon Campbell, Amanda Riley, Dawn Whelan and the team have been professional, efficient, kind, considerate and …

Jackie · 2 October 2025

★★★★★ 5/5

Google

On behalf of Mr.David Bates. (July 2026) I am very pleased with Ferndown Estates. The level of professionalism, help , service, guidance and support that I received from Ian Crampton, David Carter and all of the staff team was exceptional.

FAU · 1 August 2026

★★★★★ 5/5

Google

Amazing experience from all the team especially Charlotte. These 5* stars are for her. Things wouldnt have happened so quickly if it wasn't for her. Thank you for all your hard work 😊 …

Leah · 9 August 2025

★★★★★ 5/5

Google

I've used Ferndown for over 10 years to act as letting agent for me. The whole team are fantastic, and dealt with any situation in a very professional manner, despite being a very personal team. I would not hesitate to recommend them to anyone who needed an agent to take away all the hassle of managing a property they rent out.

John · 21 February 2026

★★★★★ 5/5

Google

I cannot tell you how impressed I have been with Ferndown Estates and the lettings team!. I recently moved my rental property from Burchell Edwards to Ferndown, after years of poor service and communication. When the keys were given back by the previous agent, the property was tired and needed a complete makeover for new tenants and marketing. The ladies in lettings took care of everything!!. Approved contractors were instructed immediately, decorators, carpentry, gas fitter and electrics, all carried out to a high standard and all within the time frames given. Needless to say, the property rented immediately and at a 20% higher yield than with the previous agent too! I would reccomend very highly to any landlord. Sharon, Dawn, Amanda, Jo and the lovely Mandy, you are all absolute superstars. THANK YOU SO MUCH!

David · 1 June 2026

★★★★★ 5/5

Trustpilot

Perfect company

The owner is Ian a lovely gentleman ,no hard selling he takes care of everything , ,didn't realize I invited him in the confidence,in his company was brilliant, 3 weeks later sold my home , he sends everything to solicitors , all I had to do was pay them for selling the house , all the people who viewed was vetted, and professional. I will always recommend this company ,they work like a family and treat you like your part of there family Adam in sales ,perfect as well did an amazing job thank you so much Adrian Rainey

Adrian · 21 January 2025

★★★★★ 5/5

Google

Having worked with Ferndown and the team for the past 2 years with renting my property, they then assisted me with the sale and everything went smoothly. As local agents to me the team worked very well from each department. Thanks Ian and the team.

Chris · 14 February 2025

★★★★★ 5/5

Trustpilot

5***** Would use them again.

Exellent services and kept me informed throughout. Property was sold quickly after first block viewings and had multiple offers.

Gary · 3 August 2026

★★★★★ 5/5

Google

All staff were very helpful and considerate. Transaction went very smoothly and efficiently. Thanks to Jason Williams for his professional assessment of the property. Thanks to Jack Jefferson for his patience, kindness and confidence. Thanks to Hana Thomas who was always accessible and kept us in touch if anything changed or needed amending. Thank you all. Many Thanks.

Glyn · 17 July 2024

★★★★★ 5/5

Google

Excellent service from Chris,Paul , Sam and the team . They handled all the property viewings and were proactive in achieving a completion on the sale . I found their fees both competitive and fair and they were very professional and a pleasure to work with .

David · 22 December 2025

★★★★★ 5/5

Google

Ferndown Estates handled the sale of our property proactively guiding us through the process and chasing solicitors etc when progress appeared to have slowed. A great effort by all the staff I came into contact with and I would not hesitate to recommend Ferndown to anyone who wanted to sell their property. First class service all round. Thank you all.

Ian · 11 December 2025

★★★★★ 1/5

Trustpilot

Dishonest deceitful Estate agents sold me a house where a murder had happened

I purchased a house through ferndown Estate agents , I dealt with Sam Dunne ,the history of the house was a murder had happened here 4 years earlier ,also the house had remained unoccupied untill I bought it ,it was well known through the media , television ,radio , newspapers ,the house is less than 1 mile from Ferndown Estate agents offices, at no time ever was this fact told me by anyone at Ferndown Estate agents, I believe that it would have put me in a better negotiation place ,or I wouldn't have bought it, I would advice everyone not to deal with these people they are dishonest and deceitful.

Malcolm · 27 August 2024

★★★★★ 1/5

Google

I bought a house through ferndown Estate agents , I dealt with Sam Dunne, the history of the house was a murder had happened here , the case was high profile and was covered by all the media, ie, television ,radio, the newspapers …

Malcolm · 2 October 2024

★★★★★ 5/5

Google

Absolutely fantastic service from all at Ferndown. From meeting Adam when we first viewed the property, to John confirming the next steps once our offer was accepted, to Charlotte then guiding us through the whole way. Everyone has been so warm and friendly. Charlotte went above and beyond to help answer any questions and done everything she could to keep things moving and constantly kept us in the loop. We honestly cant thank Charlotte enough, we are so grateful for everything. As first time buyers this was all new to us but Charlotte's knowledge and guidance throughout has really impressed us. We also thought it was a lovely touch to give us a gift box when we collected our keys with some essential items when you first move in. Thank you everyone. We will 100% recommend Ferndown to anyone we know looking to buy/sell. We are very happy in our new home.

Kerrie · 13 July 2021