Trusted Agent profile · Market Place
Verified
★★★★★
195 reviews across 1 platform
Agriculture House, Market Place, DT10 1AR
Symonds & Sampson's office in Market Place, at Agriculture House, is rated 4.7 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.7.
Every review we hold for the Market Place office, from every platform, shown as written. First names only.
5/5
GoogleOverall our experience was plain sailing and smooth thanks to the team at sweetmove. Even when we didn’t feel right with a property, we felt reassured to find the right one for us by the advice and guidance from sweetmove and not once did we feel judged as we felt we were messing people around but no judgement was made and we got our home.
5/5
GoogleI've bought and sold through Sweetmove before and wouldn't choose anyone else, the service, communication and support from all staff is amazing, well done team. Thanks again for making my sale such an easy process.
5/5
GoogleOur estate agent Kathryn has been so honest and helpful throughout the process. As first time buyers, it has often felt that we’ve been floundering, but the support that we have received has been amazing. Can’t recommend enough.
Thanks for the lovely review Daisy-Ann! We're glad Kathryn was able to look after you through your first purchase - congratulations!
5/5
GoogleFrom the initial thorough evaluation and clear explanation of the process ahead, to the great marketing materials, and to the support, advice and encouragement given along the way, I felt safe and valued - confident that I had made the right choice. The North Berwick team were always responsive and friendly, and above all professional. They know their business.
Thank you very much for your kind words, we are delighted it all went so well for you. All the very best from the Team at Simpson & Marwick
5/5
GoogleMatt was able to hold a difficult deal together for us. His communications skills were excellent, he was passionate about the listing, and he was professional throughout the sales process. I'd recommend him if you are looking to sell your home!
5/5
GoogleAn excellent experience all round during a very challenging time. Rachel and Levi were superb in helping find, view and get into our new property in record time when we found ourselves forced into house hunting at a bad time of year. Cannot recommend them highly enough
Dear Sharon, thank you for your kind words. We were delighted to help you find your new home and hope you will be very happy there, Best wishes Rachael, Levi and all the team
5/5
GoogleThis is our third experience with Sweetmove. Our second time selling through them and I wouldn’t choose any other estate agents. Their expertise and knowledge of the Pocklington area is fantastic. They sold our house instantly and throughout the process kept us updated regularly and handled every issue or query along the way promptly. Thank you Sweetmove!
1/5
GoogleSturminster Newton. As buyers of an expensive property, we were never made to feel, welcome, important or valued. Throughout the conveyancing process the “negotiator” came across as aloof, disinterested and was rather dismissive. After exchange of contracts, we received some rather curt emails directing any enquiry we had, back to the solicitors. In the process making it obvious, that the “fee was already secured, so why bother”. Come completion day, the final insult was, no communication regarding completion or collection of keys. We went to the offices and requested the keys and were disgusted our contact, more or less chose to ignore us, for no particular reason. They did manage under gritted teeth to say “congratulations”. On such an exciting day and after such a long wait, we deserved better ! Something to remember for the future. We certainly couldn’t recommend or would consider instructing on any of our future portfolio sales or purchases. Disappointing to say the least.
Dear Mr Hurst, Our team are now in contact with you directly regarding your experience and therefore will continue to correspond with you privately on this matter. Kind regards, Symonds & Sampson
4/5
GoogleKatie was very professional and knowledgeable about the property and area. Emily was extremally efficient in communicating with us about any issues, and very prompt in getting in touch with us when ever necessary.
5/5
GoogleAlways happy to help
Hi Jane, thank you for your 5* review. We wish you all the best in your new home.
5/5
GoogleI honestly cannot recommend sweetmove enough. Emily and Kate are second to none, their knowledge and guidance have made the process of selling my house easy and enjoyable. This was my first time selling a property so I went into it pretty clueless and worried however with Emily and Kate on the other end of the phone each worry was squished almost immediately. They found me a buyer so quickly and made sure I was up to date every step of the way. So happy my house is sold however now sad I don’t get to deal with Kate and Emily each week (sometimes daily, sorry ladies)!! 5 star service.
5/5
GoogleWe were able to rent a house after a couple of viewings that were booked for us by the agent. All properties were showed and explained to the best agent’s knowing of the questions I raised. Agents were polite and professional. All process is pretty straightforward. Highly satisfied.
5/5
GoogleRobin and Lisa have both been absolutely fantastic. I can't thank them both enough for their time and effort. They have both gone the extra mile for me. Thanks to them, my daughter and I now have a stunning property to become our home. They have both gone above and beyond. Thanks!
5/5
GoogleI would like to thank the staff at Symonds and Sampson for all their hard work in successfully selling my property. They made everything run so smoothly from the evaluation right the way through to the exchange of contracts and all within two months. Their service was second to none; they were always there to answer questions knowledgeably and to clarify any points of concern. I felt highly valued as a client. Once more, with many thanks to you all.
Dear Nicola, thank you for your kind words. It was a pleasure to help you and we wish you every happiness in your new home. Best wishes from Tom and all the team.
5/5
GoogleThe staff at Sweetmove made the entire purchase experience as painless as it could have possibly be, and they are an incredible asset to Sweetmove. Would recommend to anybody.
5/5
GoogleI recently bought a property through Sweetmove. Emily and Sam were very helpful and prompt when dealing with any issues, making the process as easy as possible.
1/5
GoogleIncredibly disappointed with this estate agent. They tried to sell me a 3 bed including loft conversion as a 4 bed, despite not having building regulation sign off. This meant they could attempt to get more for the property rather than the actual value of a 3 bed. Standard behaviour for a shady estate agent. The seller would then only offer an indemnity policy, which is actually incredibly worthless. Of course, the estate agent gives the attitude that it's nothing to do with them and it's all the solicitor, despite being the ones who priced the property in the first place. I would advise buyers to think twice about using them.
Thank you for the review and we are sorry to learn of your experience. However, as we are unsure of your identity or the property to which you refer please do contact the Sturminster Newton office direct should you wish to discuss anything further or email gwb@symondsandsampson.co.uk.
5/5
GoogleClaire and Katherine were both brilliant in keeping me updated and ensuring the sale progresses. Couldn't recommend enough
Thanks for the great review!
5/5
GoogleSam and the team were very helpful in helping us buy our first home and responded to any queries quickly and efficiently.
5/5
GoogleThe whole team were fantastic throughout the sale of my property. It was a tricky sale under difficult circumstances and the team were diligent in getting to know what we all required. They handled it all beautifully. Thanks especially to Kate, Matt and Theresa.
5/5
Googleexcellent care from Kate
Thanks for your 5* review Andrew and for trusting Staves Estate Agents.
5/5
GoogleI highly recommend Sweetmove having used them to manage a rental property and a house sale. Professional, efficient, friendly and knowledgeable. I would not hesitate to use you again. Thank you Kathryn, Sam, Kate and Clive.
5/5
GoogleStaves were very professional throughout our selling process and would highly recommend them . We were always able to speak to our sales advisor who kept us informed on all stages of our sale.
5/5
GoogleFrom initial contact explaining the sale process, advice on property valuation and answering additional queries during our house sale the team at Sweetmove were always there to help out. I highly recommend Sweetmove, the service they provided was truly brilliant and very much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Symonds & Sampson's Market Place office has 195 reviews across 1 platform: 195 on Google.
Symonds & Sampson Sturminster Newton is rated 4.7 out of 5 across all 195 reviews, and 4.7 out of 5 on Google from 195 reviews.
Symonds & Sampson Sturminster Newton, Agriculture House, Market Place, DT10 1AR.
