Symonds & Sampson Sturminster Newton reviews

★★★★★ 5/5

Google

We have been very impressed with Staves. We interviewed 3 estate agents before selecting Staves and we have been extremely pleased with our choice. The initial photography was excellent and, since then, they have moved quickly and efficiently whilst communicating and keeping in touch all the time. No complaints and we have no hesitation in recommending them. Our main contact, Charly Twigg, was delightful.

Graham · 5 February 2026

★★★★★ 5/5

Google

recently bought my first two-bedroom flat in Gillingham, and everything went smoothly thanks to Symonds Sampson. From viewing the property to receiving the keys, they guided me every step of the way, negotiating with the seller, recommending a great solicitor and mortgage adviser, , and keeping me informed throughout. I’ll be getting the keys in a week, so excited! Thank you, Anabel.

William · 3 February 2026

★★★★★ 5/5

Google

Emily at Sweet Move has been an absolute star through the whole process of selling my house. Always friendly and professional, she communicated brilliantly, was understanding of my needs, and negotiated perfectly on my behalf. Sam was great when Emily was away, and took amazing photos of the house for the listing, and Kate was always really polite when liaising with me over viewings. 10/10 - would highly recommend!

Emily · 14 July 2025

★★★★★ 5/5

Google

I popped into symonds & Sampson today.. I must praise the lovely lady I met Hillary Clapperton.. She was very helpful very professional I would definitely recommend them

Derek · 2 October 2026

★★★★★ 5/5

Google

Cannot praise everyone at Staves highly enough. The property was sold within 4 weeks. Matthew Staves set the tone with his valuation visit. Clearly very knowledgeable and inspired so much confidence in Staves. They have been keeping in touch throughout the process. A special shout out goes to Charly Twigg. She helped so much with negotiations with the buyer. She is the perfect blend of helpful, friendly and professional. A brilliant service and extremely competitive fees. Thanks everyone at Staves.

Mike · 5 August 2025

★★★★★ 5/5

Google

Charly was great throughout the whole process. Thank you!

Jason · 5 March 2026

★★★★★ 5/5

Google

Staves were all that I imagined - a great local estate agent that supported me through the sale process from start to finish.

Mark · 28 June 2026

★★★★★ 5/5

Google

Matthew and the team did an amazing job selling my property. A blend of expert local knowledge and fantastic Yorkshire customer service meant we identified the right kind of buyers and achieved a final sale price almost 10% more than other estate agents thought could be achieved. Superb marketing materials and EPC contractor helped to add to the positive experience. Highly recommended.

Peter · 5 July 2025

★★★★★ 5/5

Google

Sweetmove were fantastic in the selling of my property. The whole team were fantastic and gave been prompt and detailed feedback on the viewings! Marketing of my property was also great! Emily specifically was ace and kept my mind at ease through all the steps of the sale, and was fantastic at communicating and updating me. Thank you team Sweetmove.

Samuel · 14 July 2025

★★★★★ 5/5

Google

Staves did a great job selling my house. The photos were extremely well done and showed off the property well. I had a lot of viewings and Staves organized it all so well and went out of their way to to give me help and support. Their commission was lower than my other two quotes. Job well done. thanks Linda

Linda · 5 July 2025

★★★★★ 5/5

Google

Staves managed both our sale and new purchase, and provided a first class service throughout. Matt was extremely helpful through the valuation and listing process, answering the (many!) questions we had. Kate in the office also kept us up to date regularly by email and by phone, and was always happy to chase any queries for us. Many thanks

Thomas · 5 July 2025

★★★★★ 5/5

Google

Staves in Dore did a great job in selling our home. We are very happy with the service provided from our initial enquiry to the completion of the sale. Kate kept to up to date with how things were progressing and was always available to answer any queries we had. Friendly, efficient service and easy to deal with.

Steven · 5 July 2025

★★★★★ 5/5

Google

Brilliant estate agents, highly recommended. Great communication getting our purchase sorted. Big thank you to Teresa :)

Jamie · 28 June 2026

★★★★★ 5/5

Google

Emily has been amazing, communicated the whole way through the process and made us feel so calm throughout would definitely recommend sweet move to anyone considering buying or selling a home

Milly · 14 March 2026

★★★★★ 5/5

Google

Even if we didn’t get the property we wanted to rent (and we eventually did!) I still wanted to write about the positive experience with Sweetmove. Out of a few agencies and agents we have met/encountered in the short time of house hunting (online and in person) this agency did stand out to me as really centred around people, I didn’t feel just like an item on the list with certain income. They all (Robin and Lisa specifically) genuinely care about the future tenants whilst trying to match them with the right property. Not seeing only everything in black and white on the paper but having a truly humanistic approach. I think the name Sweet Move is not only cute and feels full of hope for the future “movers” it also holds a lot of care. Especially when nowadays in today’s society the close and personal touch is often buried and lost under perhaps effective but somehow distant professionalism and “the next…” attitude, finding our ideal home through Sweet move was a very pleasant experience.

Marci · 14 July 2024

★★★★★ 5/5

Google

Amazing service from Sweetmove, Pocklington. From initially putting our house on the market, where they took perfect photos and gained 5 viewings in just 3 days! We initially got 2 offers and accepted one, which unfortunately fell through. Sweetmove were brilliant in handling the situation and we quickly resold again in a matter of days. After a terrible 8 months (through fault of buyers) we finally completed on our sale in July 2023. I would recommend Sweetmove to everyone, especially Emily, who has gone above and beyond throughout the process.

Lauren · 14 July 2024

★★★★★ 5/5

Google

The Sweetmove team were most helpful from the first time we met Emily to look round the property that we wished to buy. Emily in particular made negotiations on purchase price straightforward and helped us in discussions with the seller about items in the house we were interested in and provided two recommendations for local tradesmen. When she wasn't available, one of her colleagues would deal with any questions. If you are looking for a professional and yet still personal service from an Estate Agent, I would happily recommend Sweetmove 👍

Jim · 14 July 2024

★★★★★ 5/5

Google

Sweetmove were the managing agent of two properties that we let. Their involvement was complete from serving Section 21's, working with the tenants to find new accommodation in the difficult market, marketing the properties and showing it to prospective clients. Throughout the process we were kept informed and any issues were dealt with openly and successfully. I have seen how the large agencies operate and how they work to take a commission from every action or service that are part of letting, selling or buying of property. Such behaviour was never witnessed during all our dealings with Sweetmove as landlord and seller.

Simon · 14 July 2024

★★★★★ 5/5

Google

I had the pleasure of working with Sweetmove during my recent letting process, and I cannot speak highly enough of their exceptional service and the wonderful staff (Robin and Lisa) who assisted me every step of the way.From the moment I made the first contact, I was greeted with warmth and professionalism by their team.What stood out to me most was the personalized attention and care that I received throughout the entire process. The letting agents took the time to truly understand my needs and preferences, ensuring that I got the options that were tailored to my requirements. Communication was always prompt and transparent, which made the entire letting process smooth and stress-free. Whether it was answering my questions or coordinating viewings, the staff at Sweetmove were always accessible and accommodating.I also appreciated their professionalism and attention to detail when it came to handling the paperwork and legalities involved in the letting process. They ensured that everything was in order, giving me peace of mind throughout. In conclusion, I highly recommend Sweet move to anyone in search of a reliable and trustworthy agency for their letting needs. Their dedication, expertise, and exceptional customer service truly set them apart, and I am grateful for their assistance in finding my new home. Thank you to the entire team at Sweetmove for making the letting process such a positive experience!

Olamide · 14 July 2024

★★★★★ 5/5

Google

Five star rating for Sweetmove and their Sales Manager, Emily - she is a true gem to the estate agency industry! Throughout every step of my buying process Emily’s conduct has allowed me to have full confidence that my onward purchase is being dealt with efficiently and professionally. She has communicated well and on a regular basis and has shown complete patience, understanding and support of the circumstances. Being entirely professional but also very personable, Emily has been honest, helpful and hasn’t hesitated in leaving me with no questions or queries unanswered. It is clear Emily is very knowledgeable about the industry and is genuinely trustworthy making a house purchase, what is naturally a very stressful experience, that bit more pleasurable and enjoyable.

Vicky · 14 July 2024

★★★★★ 5/5

Google

Out of the 3 different estate agents we have dealt with Sweetmove Pocklington were by far the best, they had such good communication with both ourselves, our solicitors and the vendor and their solicitors. They were on the ball with everything and chased any issues up consistently, they helped to get us into our first home in time for Christmas which was a total dream come true for us! The after care from them has also been outstanding and more than we could have ever expected!

Chloe · 14 July 2024

★★★★★ 1/5

Google

Rude arrogant manager , didnt answer e.mails about a property we were interested in very dismissive ,go elsewhere

Ian · 10 September 2026

★★★★★ 5/5

Google

Sweetmove handled the sale of my property and I also purchased my new house through them. The whole process was stress free. Both Simon and Emily were there to guide me at all times. 5* service, the best agents I have dealt with . Thank you so much to the whole team.

Claire · 14 July 2025

★★★★★ 5/5

Google

Emily and the team at Sweetmove have been amazing, from the beginning of the process to having 2 offers within 3 weeks we couldn’t have asked for better handling of our sale. Emily kept us right throughout the process, communication via WhatsApp so easy and efficient. Definitely recommend using Sweetmove!

Lucy · 14 July 2025