Trusted Agent profile · Margate
★★★★★
980 reviews across 2 platforms
Off Nash Road, Westwood, Margate, CT9 4LB
Part of Orbit, see every office.
Orbit's office in Margate, at Off Nash Road, is rated 3.4 out of 5 across 980 reviews on two platforms, including 11 Google reviews rated 3.5.
Tell us what you need and we'll put you in touch. Orbit hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Margate.
Every review we hold for the Margate office, from every platform, shown as written. First names only.
5/5
TrustpilotListened too
I was Listend too by Donna. She is very attentive and Fully listened to my needs and advised me very well. Very good experience on my 1st phonecall.
Thank you for your review Leanne. We will share these kind words with the team.
5/5
TrustpilotGreat staff and well maintained flats
Great staff and well maintained flats, I love it here, feels like home already
Hi Jamila,Thank you for taking the time to leave some feedback, this is wonderful to hear and we're glad to be of help. Thanks, Orbit.
5/5
TrustpilotThe manager and handyman are second to…
The manager and handyman are second to none.
Hi Joy, thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotExcellent customer service brilliant…
Excellent customer service brilliant lady listening to me about my mental health gave me time to explain the situation. Made me feel relaxed and offered me lots of support thank you so much you wonder woman
Thank you for taking the time to leave such lovely feedback. We will make sure to share this with the team.
5/5
TrustpilotAnnual gas review …
The engineer was friendly and respectful. He was als knowledgeable.
Hi Janet,Thank you for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotDid the job
Quick efficient did exactly like he was meant to do
Hi Heidi,We’re really glad to have helped, and thank you for taking the time to leave some feedback. Thanks, Orbit
5/5
TrustpilotThe man that did our gas check was…
The man that did our gas check was really good
Hi Georgina,Thank you for your review. We're pleased you were happy with the service. Thanks, Orbit
5/5
TrustpilotHappy with Angel who showed me around…
Happy with Angel who showed me around and signed me up. Excellent service
Hi Peter,Thank you for taking the time to leave some feedback, we're so glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotThe lady who phoned me to help me with…
The lady who phoned me to help me with my situation was Very helpful pleasant and given me the help to find out if I can get extra help for my situation a very nice lady
Hi Tony, thank you for taking the time to leave such lovely feedback. We will ensure this is shared with the team.
5/5
TrustpilotEngineer polite and professional
Engineer polite and professional, it's also nice to see the same face
Hi Debs, it's great to hear this and we'll share your comments with the team. Thank you for taking the time to leave some feedback, thanks Orbit.
5/5
TrustpilotVery helpful nothing too much trouble…
Very helpful nothing too much trouble highly recommended
Hi Angela, Thanks for taking the time to leave some feedback. We're glad you were happy with the service you received. Thanks, Orbit
5/5
TrustpilotProfessional people that know what and…
Professional people that know what and how to do their job.
Hi Mateusz,We're delighted to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotMy experience was very good
Hi Yasainy, Thanks for your feedback. We're really happy to hear about your positive experience with us. Thanks, Orbit
5/5
TrustpilotFriendly and professional visit
Friendly and professional visit. Also got some other fixtures to be done promptly.
Hi Nicola,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
4/5
TrustpilotGood job
work carried out well. The pressure in the taps and shower in bathroom is awfully low,
Hi,Thank you so much for the feedback, we're glad to have helped and will share your comments with the team. If there's any issues, please let us know and we'll have someone get in touch.Thanks, Orbit.
1/5
TrustpilotAbsolute joke
Absolute joke, how on earth they are still operating is beyond me, have been trying to do a mutual exchange since august and has been delayed time and time again by these cowboys, was supposed to swap this weekend but these muppets failed to inform the other housing association
Good Morning Dawn, I am sorry to hear of the issues you have experienced with your mutual exchange,, so that we may look into this further, please contact our Customer Relations team on the below. Customer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
TrustpilotHelpful and friendly
Call taker was polite friendly and very helpful.
Hi Debbie, Thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotThe chap who carried out the service…
The chap who carried out the service was very nice,and done a good job.
Hi Simon,Thank you so much for the feedback, we're glad to have helped and will share your comments with the team.Thanks, Orbit.
4/5
TrustpilotHe was polite showed me his id also…
He was polite showed me his id also carry out work quickly
Hi Trudy,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotVery nice engineer
Very nice engineer , thorough
Hi Val, Thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotElectrical check
Was on time, efficient, polite clean and a good job done
Hi,We’re really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotInspection carried out efficiently by…
Inspection carried out efficiently by friendly staff
Hi Pam, thanks for your review. We're pleased you were happy with the service you received. Thanks, Orbit
5/5
TrustpilotAs always BSW polite and professional
As always the gas safe guy from BSW was polite professional and helpful
Hi Lawrence,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotWorst housing association in england
This is quite possibly the worst housing association in england by far,the majority of staff dont care so there managment infastructure must be a joke, what are they actually managing again? Want a nice stress free experience? Your better off running a mile from this one!
Good Morning,I am sorry to hear the issues you have had. If you would like to contact my team directly we will look into this for you.Customer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Orbit hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Margate.
