Oakwood Homes Margate reviews

★★★★★ 5/5

Google

I am a landlord who has used this company for many years and would fully recommend them The staff are brilliant always deal with any issues efficiently and effectively without any fuss I would especially like to thank Hannah, Ethan and Stacey for the wonderful service they provide on a daily basis

Gill · 24 October 2019

★★★★★ 5/5

Google

Oakwood Homes have been letting and managing my properties for over a year and throughout this time, they have always been efficient, proactive and professional. Taking them on as letting and managing agents is the best decision I have made and they have completely taken the stress out of managing my property portfolio. I can ring them up at practically any time and there is always someone to help, not only with properties they manage, but also with new ventures. I would highly recommend them to any landlord.

Anna · 9 February 2023

★★★★★ 5/5

Google

Adam, Craig and Suzanne at the Margate branch have been outstanding in their selling of mums house. They were very understanding as this sale was after mum passed away and the whole process from start to finish has been great. We have been kept informed and up to date every step of the way. 9 weeks and 2 days from acceptance of offer to completion! Great job Oakwood Margate.

Sara · 9 December 2023

★★★★★ 5/5

Google

My experience of Oakwood Homes has been extremely positive. As a landlord, they provided a realistic and achievable rental figure and have found excellent tenants. The team at Oakwood Homes set it apart from other agencies, they are all enthusiastic and trustworthy, without being pushy. Thank you Stacy and team!

Louisa · 5 December 2019

★★★★★ 5/5

Google

I used the services of Oakwood Homes (both sales and lettings) between 2020 and 2024. The high service level and consistency in their client care is exemplary. During this time and throughout any procedure they have proved themselves to be effective communicators in the effective delivery of their service.

Lisa · 2 December 2024

★★★★★ 5/5

Google

From the moment I met Oakwood (nee Appleton) property manager Diane Solly I knew I was in good hands. Diane, and indeed everyone I've spoken to at Oakwood Homes, has always been helpful and considerate, dealing promptly and efficiently with any issues regarding the property. I've always been happy to recommend Oakwood Homes as letting agents to any friends in the area.

Howard · 20 April 2024

★★★★★ 5/5

Google

Oakwoods have managed the letting of this property for many years now. Always fast efficient and responsive they have consistently taken the stress out of being a landlord for me. I have rented properties out for over 20 years and can honestly say that Oakwoods and the staff they have there have been outstanding in every respect.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 20 May 2024

★★★★★ 5/5

Facebook

ive use oakwood home for a while now, Ethan has been very helpful with Advising me on what Properties would be best for my family. Been a pleasure to know my search is in safe hands and Will keep using him due to the outstand work his done for us.

Leah · 8 June 2019

★★★★★ 5/5

Google

As first time buyers, Louise was absolutely brilliant and helped us from start to finish with any questions we had! :)

Imo · 22 April 2025

★★★★★ 5/5

Facebook

The service I have received from Oakwood homes has been impeccable. Both Ethan and Daisy were polite, friendly and professional, I couldn't have wished for a better service. Both agents have kept me updated throughout and made me feel like a valued customer. I would highly recommend using Oakwood homes.

Anthony · 19 January 2019

★★★★★ 5/5

Facebook

From start to finish Lorraine made our journey really smooth and completed really quickly. We found a house for rent that we liked and we had pretty much signed agreement within a week. Nothing is ever too much trouble. We would highly recommend Oakwood Home .

Justine · 29 August 2020

★★★★★ 5/5

Google

Im really happy how quickly i could get incontact with oakwood and how fast they acted if there was something wrong and how informative and relaxed they were it was out first flat and they really understood that and helped us allot also when we were looking for a flat and moving they really helped allot and gave us lots of flats to look at and viewings were booked quickly

Tom · 16 September 2023

★★★★★ 5/5

Google

Truly the best experience my fiancé and I have had when moving home. - Exceptionally swift and cordial communication from all team members who have dealt with our case. - Clear direction on what is required from us to proceed on each step of the process, which is hugely appreciated as things can get complex at times. - I'm sure I would have more to write, but the time taken from my initial phone call to reaching 'Let Agreed' has only been 4-5 days - which is a testament in itself to how efficient Oakwood Homes operates.

Robin · 11 November 2022

★★★★★ 5/5

Facebook

,Kathryn wood@ Oakwood homes Ramsgate is awesome .can't thank her enough for going above and beyond her duty in assisting with my son's purchase .we exchanged today and are very grateful to this amazing lady and team .PLEASE HELP get this message to herthankyou from L.wrightP wright.J hills .Ramsgate

Louise · 30 November 2018

★★★★★ 5/5

Google

Sold the house two days after it went on the market for very close to the asking price and we were VERY happy with the price. Quick processing spurred on by Darren and Amie who were fantastic all the way through. I highly recommend this estate agent to anyone who wants an honest, hard working estate agent who take the hassle out of selling a property. They respond quickly and make you feel that you are always at the top of their priority list.

Trish · 12 September 2022

★★★★★ 5/5

Facebook

We just want to say a big Thank you to Debbie Twaites who did an amazing job keeping us informed if the progress of our sale. Debbie's Communication was above & beyond at a very stressful time. Thank you so much

Elizabeth · 10 April 2021

★★★★★ 1/5

Google

The tenancy team are very unhelpful and rude. A tenant for three years, had my property manager changed with no notice whatsoever only found out once they had left. Then had multiple rude encounters with my new property manager. Even after leaving simple phone calls were answered rudely and incredibly unprofessional especially as the new property manager is someone we never even met. No care whatever upon leaving. No follow ups given and no phone call to check the progress of our move and our needs (ie cleaners gardeners etc). Not present when handing keys back and when calling to arrange collection of post the property manager was extremely rude and dismissive as though we were no longer her issue. Told post was re diverted to new address, yet when calling to check the status of that it had been returned to sender. We were blamed for poor the work by their own workmen during our tenancy and we’re also initially billed for one sock being left in the property upon end of tenancy. Huge lack of communication with staff and lack of interest in the people paying for their services. Wouldn’t return under any circumstance #jokewoodNegativeResponsiveness, Quality, Professionalism, Value

E · 25 August 2022

★★★★★ 5/5

Facebook

My experience so far with Oakwood Homes has been a positive one. Every member of staff - particularly Amy who I have been dealing with the most - have been very friendly, polite, professional and helpful. Communication has been great at every step of the way

Jodie · 9 April 2019

★★★★★ 5/5

Google

I've been a tenant with Oakwood for some time now, and every interaction with them is a pleasure. In my area, you hear constant horror stories about every other letting agency but any time I have needed anything, Oakwood has been there to sort it out immediately and with zero fuss. Absolutely fantastic agency with stellar customer service focus and brilliant, friendly staff. I'd recommend anyone to rent from them over any of the competition.

Michael · 9 January 2023

★★★★★ 5/5

Google

The entire staff were amazing however Alexander Baker was very awesome. I mean he gave all the information needed in a simple and quite understanding manner.

ANULIKA · 9 February 2023

★★★★★ 1/5

Google

The tenancy team are very unhelpful and rude. A tenant for three years, had my property manager changed with no notice whatsoever only found out once they had left. Then had multiple rude encounters with my new property manager. Even after leaving simple phone calls were answered rudely and incredibly unprofessional especially as the new property manager is someone we never even met. No care whatever upon leaving. No follow ups given and no phone call to check the progress of our move and our needs (ie cleaners gardeners etc). Not present when handing keys back and when calling to arrange collection of post the property manager was extremely rude and dismissive as though we were no longer her issue. Told post was re diverted to new address, yet when calling to check the status of that it had been returned to sender. We were blamed for poor the work by their own workmen during our tenancy and we’re also initially billed for one sock being left in the property upon end of tenancy. Huge lack of communication with staff and lack of interest in the people paying for their services. Wouldn’t return under any circumstance #jokewoodNegativeResponsiveness, Quality, Professionalism, Value

Evie · 20 June 2022

★★★★★ 5/5

Google

The team at Oakwood Homes are very friendly and professional at the same time. I have been a tenant with them for about a year or so, and in that time they have ensured that my requests have been fulfilled. Recently had carpets fitted to the property and received an excellent service. I have reported issues i.e. tap replacement and this was replaced within an appropriate time scale. Communication with Oakwood is excellent and I am confident that this will continue as long as I remain a tenant with them.PositiveResponsiveness, Professionalism

Julie · 20 June 2022

★★★★★ 5/5

Google

Daisy was so incredibly helpful from start to finish, she was extremely quick at all correspondence. I was explained all the deposits and updated every step of the way and was overall very pleased with my experience!PositiveResponsiveness, Professionalism

Elise · 20 June 2021

★★★★★ 5/5

Google

I have dealt with numerous staff at Oakwoods and the over riding feeling I get is that they genuinely care about you and your business. I only have one property managed by them but I am made to feel important and any issues with the property/tenant are dealt with promptly and efficiently. I feel very relaxed knowing they are across what can often be the complex world of letting out a property. Peace of mind is worth an awful lot.

Glyn · 15 May 2022