5/5
Daisy Norton went above and beyond to help us. Many thanks
Agent replied
Really appreciate your feedback Barry thank you.

Trusted Agent profile · Margate · Kent
★★★★★
677 reviews across 2 platforms
Stockwell House, Cecil square, Margate, Kent, CT9 1BD
Part of Oakwood Homes, see every office.
Oakwood Homes's office in Margate, Kent, at Stockwell House, is rated 4.7 out of 5 across 677 reviews on two platforms, including 496 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oakwood Homes won in 2026.
The Trusted Agent 2026 results for Oakwood Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Margate office, from every platform, shown as written. First names only.
5/5
Daisy Norton went above and beyond to help us. Many thanks
Really appreciate your feedback Barry thank you.
5/5
What a thorough and extremely professional company! They ensured throughout the entire process that I was kept fully up to speed and everything done with such efficiency. This was my first experience with Oakwood Homes and I can ensure you I’d never look elsewhere in the futurePositiveResponsiveness, Professionalism, Value
Thanks Dan - we hope your future plans all work out well 🙏 …
5/5
Even though our purchase fell through, I still wanted to leave a positive review. I feel the level of service we received from everyone, but specifically Anita and Adam at the Margate branch, was exceptional. Lovely, professional and knowledgeable people who went out of their way to be helpful and timely in their communications.PositiveResponsiveness, Quality, Professionalism
Thanks Jane that’s great to hear - hope you have settled in well?
5/5
Helped find the right buyer and sell my flat so I could buy at the right price and the right time. Great communication and friendly and helpful through the whole process of selling and buying
5/5
Great property company, made the move nice and easy
Glad to hear all went well thank you Louise 🙏 …
5/5
An excellent experience beginning to end. Although we experienced, (as many do it seems) a torrid relationship with our conveyancing company, Oakwood were not only sympathetic in acting for their client, they also actively pushed our solicitors to resolution. Would be happy to recommend for both purchasing and sale.PositiveResponsiveness, Professionalism
Thanks Steve - we hope all goes well with your future plans.
5/5
Given the strange times we're living though right now, Oakwood homes have gone above and beyond to ensure the rental process is as quick and easy as possible. Their online virtual viewings have stood out amongst the other's I've seen, answering every question a tenant could want to know, before we even need to ask it.PositiveProfessionalism
Thanks Annabelle - so pleased that our processes were of help. Hope your move all goes well.
5/5
Daisy is very kind and helpful and always responds quickly. Would absolutely recommend! ??
Thanks for your feedback Mac. Hope all goes well with your future moving plans.
5/5
Amazing at responding to email, supper helpful with booking appointment for viewing flat!
Thanks Danyelle so pleased we could help 🙏 …
5/5
After several bad experiences with local estate agents I can honestly say Oakwood Homes have restored my faith in humanity. Ethan was so professional and went out of his way to help me. Every estate agent should have an Ethan ! Amazing service thank you !
5/5
A positive experience with the team involved at Oakwood homes. Thank you all for your help and efforts. I would recommend this Estate Agents.
Thanks so much Chloe - all the best with your future plans. 🙏 …
5/5
I have used Oakwood Homes for quite a few years now & their service has always been excellent. I would recommend them without hesitation.
Thank you David and thank you too for your valued business 🙏 …
5/5
Amazing service, they rented my property in just 3 days!!!! Thank you so much
Thank you Jo our pleasure 🙏 …
5/5
I needed to assist my brother who has difficulties in finding a flat and went to Oakwood. Oakwood, have from start to finish been outstanding in their understanding of the situation, Maddie dealing with the search and negotiations between the landlord and I, and Amy dealing with the referencing. Polite, knowledgeable and efficient. It has been a pleasure dealing with them.
That’s good to hear Simon, pleased we have been able to help and thank you for your kind review.
1/5
Had nothing but issues Since moving into my flat with Oakwood in 2019. I was lied to about Multiple things before moving in. Within a week of moving In the Mice had made their first appearance, the damp and mould had started coming through the fresh paint they must have done to cover it up and lots of plug sockets were not working. The basement was full of rubbish that Oakwood had already been ordered to clear by Thanet council. Took over a year to get any of the problems sorted Maybe my fault partly for not checking for all these things, but I WAS NOT made aware of any issues. I was then told it would be down to me to get(pay for) a de humidifier and i would need to keep my heating on constant. I had to battle them to help with the costs of doing so. If you have to deal with Oakwood i wish you good luck, Avoid Nikki like the plague, she will not help if pushed she will only fight back and pass blame for any issues.NegativeQuality, Professionalism
5/5
Kate & Daisy were so helpful & lovely. Thank you ladies! x
Thanks Lauren.
5/5
Absolutely outstanding work from the team at Oakwood Homes. We purchased our first home with them & they kept us fully up to date with everything going on with the property & facilitated several viewings. I wouldn't hesitate to recommend them for anyone buying or selling.
Thanks Rupert much appreciated 🙏 …
1/5
If you want a company to waste your time and steal money off you then look no further. I made an offer, it was accepted. Then less than a week before I was to take the flat the landlord suddenly pulled out, and Oakwood decided to steal the holding deposit from me with no good reason.
You have been advised to follow our complaints procedure, but we have not heard from you? Please contact us as requested.
5/5
All credit to Amy and Stacy at Oakwood Homes Margate Branch for facilitating a new flat tenant in a short space of time,as part of an efficient and pro-active service. Both are exemplary Lettings Progressor and Consultant respectively, providing clear and informative guidance in an open, patient and friendly manner. A welcome relief to find a genuine and reliable service.Thoroughly recommend!
Thanks Benedict hope all goes well.
5/5
I have dealt with Oakwood homes over a number of years & always found them to be incredibly helpful & professionals
Thank you Jo much appreciated 🙏 …
1/5
Walked into the office today looking for a property, waited for 15 mins and no response so I just walked out
Sorry to hear that John. Please let us know which branch and we will check our CCTV footage as this is unheard of? Thanks.
5/5
Amazing experience the whole team really helped me through the process of finding a new property. Mel who conducted my viewings and guided me through the process was fantastic. Thank you for making the process as easy as it could be.
Excellent to hear thanks Jamie 🙏 …
5/5
I have had my property looked after and rented by Oakwood Homes for a long time, have always had a good relationship and they keep me updated on my property on a regular basis, extremely happy with the service they provide.
Thanks John - and thank you too for your ongoing business 🙏 …
5/5
Thank you very much. It was a very nice experiment and that’s because of the very helpful and lovely employee that have Mr “ALEX BARKER”. He helped me so much and was very kind and keen to help me. Thanks Oakwood.. thanks Alex.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Oakwood Homes, Margate won Platinum; Oakwood Homes, Ramsgate won Trusted Agent.