Every review we hold for the Margate office, from every platform, shown as written. First names only.
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5/5
GoogleVicki, Emma and everyone at Cooke & Co made buying my flat in Margate a really smooth and stressless experience. They are so helpful, proactive and friendly - it's like working with a little family.
Charlie Β· 30 November 2023
Agent replied Β· 26 August 2024
Hi Charlie. THank you so much for your kind woirds, they are truly appreciated . Im so proud of the team and im so glad you feel that way. Best of luck in the future and enjoy your new home. Best WIshes Damien
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5/5
GoogleExceptional personal service from Rachel, Justin and Amber at the Cliftonville branch. They were absolute professionals and nothing was ever too much trouble. They genuinely cared about helping you find a new home - you were more than just as sale to them. Would highly recommend for buying and selling!
Juls Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi Julie Thank you so much for this kind review. I will let the team know. I am so proud when they go above any beyond to help a client. Thanks once again. Damien
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5/5
FacebookI would like to say a big thank you to Vicki Field for all the help she gave us going beyond her responsibility and duty in aiding us to complete our purchase
Again Thanks Vicki
Regards
Trevor
Max Β· 5 February 2022
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5/5
GoogleMoving house can be a long, confusing and stressful journey, but I felt very supported throughout by Cooke & Co. Vicki, who facilitated the process, was particularly great - understanding and empathetic, and quick to respond to all my emails! Honestly, could not have been better. Thank you!
Emilia Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you for your kind words. I will let the team know . So glad we could help. Best wishes. Damien
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5/5
FacebookWe exchanged on our move today and we bought through Cooke and Co. Canβt fault them at all. Always on the other end of an email when I wanted to whinge about our buyer and dealt with everything in their stride. We had dealings with Charlie, Vicki and Katherine and they were pleasures to work with. Would absolutely recommend them :-)
Daniel Β· 31 July 2019
Agent replied Β· 26 November 2025
Thank you very much for the review
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5/5
GoogleFantastic service for over 5 and half years I was with them. Strongly recommended.
Marc Β· 18 October 2024
Agent replied Β· 11 December 2024
Hi Marc , Thank you so much for your kind words and glowing 5-star review! Weβre thrilled to hear that you were happy with our service over the past 5 and a half years. Your recommendation means the world to us, and weβre grateful for the trust youβve placed in Cooke & Co. If thereβs ever anything else we can assist you with, please donβt hesitate to get in touch. Kind regards, Damien Cooke, Founder/Managing Director
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5/5
GoogleTop commitment and efficiency all the way through the team , will definitely recommend and
use again !
Nigel Β· 12 August 2024
Agent replied Β· 26 August 2024
Hi Nigel,
Thank you ever so much for your kind words. We were absolutely delighted to assist with the superb new build outside of Thanet. Itβs gratifying to know that our expert marketing and experience made a positive impact. Your recommendation is greatly appreciated, and we look forward to the pleasure of working with you again in the future.
Kind Regards
Damien Cooke Founder and Managing
Director
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5/5
GoogleFantastic experience thank you so much for all your work
Hayley Β· 4 December 2024
Agent replied Β· 11 December 2024
Hi Hayley. So gald we could have been of service. So pleased for you. Please call us if there is anything you need. Best WIshes
Damien
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5/5
GoogleCooke and Co have been the best letting agents Iβve ever dealt with. Great customer service and communication. Very easy to deal with friendly staff. I would highly recommend them.
Richard Β· 30 November 2023
Agent replied Β· 26 August 2024
Hi Richard Thanks so much for the review, its really appreciated
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5/5
GoogleMal rang me to see if I was in I was he came about 10 minutes later. Done the gas safety check then left so easy all done in 30 minutes brilliant
Elaine Β· 10 April 2025
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5/5
GoogleThe team at Cooke & Co were great with helping me push my purchase through; they chased the sellers solicitor regularly, and kept me updated on next steps in the process
Sam Β· 1 October 2023
Agent replied Β· 26 August 2024
Hi Sam . Thanks you yor your review, The team will be thrilled that you were pleased with their efforts. Enjoy your new home. Best Wishes Damien
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5/5
FacebookWould totally recommend this estate agents in Thanet. They were great at chasing things up & keeping me in the loop so I knew what was going on. Staff are really friendly, I never realised quite how much work they have to do to complete a sale π
Sarah Β· 13 January 2022
Agent replied Β· 26 November 2025
hank you so much really appreciated
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5/5
GoogleSarah, Justin and Rachel at the cliftonville branch worked well as a good team. We chose Cooke and co as they are a small independent company as were very pleased with the service specially as were were midway through the pandemic.
Linda Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you so much for the kind words. The team will be so pleased. Happy to have helped. Cheers Damien Cooke
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5/5
GoogleJust bought a property with Cooke & Co. So helpful, supported me all the way through the process. Would highly recommend, I have dealt with other estate agents in the past and they are, by far, ahead of the game.
Angela Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi Angela. Thank you much. It makes me so happy to see these comments after 30 years I will let the team know. King regards. Damien
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5/5
GoogleCooke and Co have been excellent during my sale, I thank them all very much indeed for their patience and hard work
James Β· 29 January 2024
Agent replied Β· 26 August 2024
Thank you for your review. Its really appreciated . Best Wishes Damien Cooke
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3/5
Googleunfortunately they dont always get back to you, when they are aware of your needs and supposedly provide a service. Missing the point abit it seems
Pete Β· 1 October 2023
Agent replied Β· 26 August 2024
Hi Pete,
I sincerely regret any oversight on our part. Upholding excellent customer service is paramount to us, and I'm genuinely concerned to hear we did not meet your expectations this time. I appreciate
you bringing this to our attention. I would be grateful if you could specify the areas where you felt uninformed, so we can address any lapses and ensure continuous improvement. We are committed to keeping our clients well-informed at all times.
Warm regards,
Damien Cooke. my email is damien@cookeandco.com or my mobile is 07836 764407
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5/5
GoogleSarah, Rachel and Justin are an amazing team. They are friendly, supportive, professional and super efficient. They made selling my house as stress-free as possible. I couldn't have wished for more. I would highly recommend using Cooke and Co. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Suzanna Β· 27 August 2021
Agent replied Β· 26 August 2024
Thank you so much for the review , I will thank the team members cheers Damien
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5/5
GoogleReally good service , would definitely recommend, very nice people to deal with
Michael Β· 28 May 2024
Agent replied Β· 26 August 2024
Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you were pleased with our service and found our team pleasant to deal with. Recommendations like yours make a significant difference and help us to continue providing the best care possible. We look forward to serving you again soon! Best wishes Damien Cooke MD
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5/5
GoogleGreat people ,they help me and my partner to buy our first home and made it stress free and easy. Thanks again .
Francesco Β· 27 August 2023
Agent replied Β· 26 August 2024
Thank you for your review, I will let the team know . We are so excited for you . Congratulations. Best wishes. . Damien
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5/5
GoogleVery helpful staff, one of the better estate agents I have encountered in this area for sure.
Stephanie Β· 13 January 2024
Agent replied Β· 12 January 2025
Dear Stephanie,
I am deeply appreciative of your generous five-star review. It brings me immense satisfaction to know that we could assist you effectively and that our team contributed to a positive experience on your part. Your kind words are invaluable to us.
Warmest regards,
Damien
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5/5
GoogleEasy to get around the web site and was checking out a property to rent for my son or to buy the one I was looking at was 14 drive as I knew the family at 12 drive with the boarded up window
Kirk Β· 27 August 2020
Agent replied Β· 26 August 2024
Hi Kirk. Thank you for your review
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1/5
GoogleTerrible service as a rental agent, took a fee for pre approved rental, I fulfilled all criteria after. Was then turned down and refused to refund fee.
Avoid at all costs
Mark Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi Mr Mark Read
Thanks for the one-star review. As it gives me the opportunity to showcase our excellent five-star fraud prevention service to our landlords .
I'm not just being facetious. The feeling is certainly mutual as you would get 0 stars due to your actions and I would not want you as a client now or in the future. I was fair and gave you ample opportunity to remove or speak to me about this untruthful and dishonest review . You did not bother to respond . No surprise based upon your historical actions . As this matter is now the public domain I must respond to defend my company and its actions which prevented our landlords / clients falling prey to a person prepared to lie and attempt fraud/deception to secure a rented property. You fall into this category.
Taking you back to 2016 when this unfolded . you rightly failed to secure rented accommodation and you lost Β£120 including VAT reservation fee which was in line with the law in 2016 when it was different in relation to holding fees. This is correct.
What you omitted was that you purposely lied about your income on legal documents and verbally to attempt to secure a tenancy. This is effectively fraud
For the record we have all the evidence on file and securely stored as required to prove these facts if challenged.
It must have been quite a surprise to be caught out by our fraud prevention measures and independent referencing company and despite your efforts and protesting you still could not provide evidence of income you. Thank goodness we had these systems in place . You then went amongst the missing wasting ours and the landlords time.
It all ended happily with us renting the property to a great tenant.
I do not know why this has come to light now 6 years later and you feel you needed to do this but this clearly shows what sort of person you are .
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5/5
GoogleThe most proffessional and personal service. They really go the extra mile to know who you are. We sold and bought with them and both experiences were so positive. Highly recommended.
Julia Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you so much for your review. Really appreciated. I will let the team know. Best wishes. Damien
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5/5
GoogleToday have 'exchanged' a home sale through Cooke & Co. From the very first contact through to the exchange Cooke & co. have been Professional, attentive & friendly. I have no reservations in recommending as a selling agent.PositiveResponsiveness
Steve Β· 27 August 2021
Agent replied Β· 26 August 2024
Thank you Steve. Really appreciated. Hope your loving your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.