Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter 6 months with another estate agents and no offers and very few viewings we added Burchell Edwards. Richard came to our home and got it on the market promptly. He was very thorough and efficient and within a day or so had a family wanting our house though they hadn't even viewed it at this point and still had property to sell. They sold very quickly and we have had an offer that we can accept. Success after almost giving up. Burchell Edwards have been very successful and were extremely happy. I'm still not sure that not doing my own viewings is an advantage but this is how they do it. Thanks Richard - glad you liked the coffee.
Carole · 14 June 2019
Agent replied · 12 June 2024
Hello, thank you so much for taking the time to review our Burchell Edwards team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
★★★★★ 5/5
GooglePhoebe has been dealing with our mortgage application and she has been absolutely brilliant! Super friendly and helpful, showing us all our options and giving guidance. Thank you so much ☺️
Amie · 7 November 2024
Agent replied · 11 November 2024
Thank you for your terrific 5* review and for your complimentary comments Amie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmy and Holly went above and beyond. They made it easy and hassle free finding/moving into the new house! Highly recommend Burchell for your property needs!
Jade · 8 January 2025
Agent replied · 12 January 2025
Thank you Jade for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe've recently completed our mortgage. Phoebe made the whole process so easy and simple. She was super responsive on emails and calls - would highly recommend.
Dave · 4 November 2024
Agent replied · 11 November 2024
Thank you for taking the time to leave us your 5* review and recommendation Dave! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust wanted to share my amazing experience of buying my first home through burchell Edwards! Going into buying my first home was a slightly daunting experience but after meeting Josh and him taking the time with me through the process he made it easy for me from start to finish and I couldn’t be happier! He took on board everything I wanted for my first home and narrowed it down perfectly to meet my needs! Would definitely recommend Josh and burchell edwards if you’re a first time buyer!
Joe · 13 June 2023
★★★★★ 5/5
GoogleKimberley was an absolute gem from start to finish. She arranged my mortgage for me, sorted my life and house insurance making sure she got me the best deals possible and kept me updated constantly along the way of buying my home. Nothing was too much trouble, even sorting things whilst she was on annual leave to make sure everything was running smoothly. I’m quite an anxious person and she literally explained everything to me and made me feel at ease. Thank you Kimberley you’re such a star ⭐️
Joanne · 13 June 2023
★★★★★ 5/5
GoogleI would like to thank Burcell and Edward estate agent for their help in selling my flat.A special thanks to Josh and mairead for all their help.
They were so helpful all the way through the process thanks again .
Mr j Muldoon
Holly · 16 October 2023
Agent replied · 12 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePhoebe was fantastic at providing mortgage advice, made it super easy to understand and was very friendly. Felt like we were in good hands.
Lou · 3 October 2024
Agent replied · 24 October 2024
Many thanks for your outstanding 5* review and your generous comments Lou. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional and outstanding service. From the first contact of arranging valuation with Josh to him attending my home has been one of the best experiences I could of had in the scary world of buying and selling a house. Impeccable professionalism and attention to detail from how he was dressed, the knowledge he had and the lovely comfortable feel he gave off. No pressure to sell with them. Phoebe also on the mortgage side of things I could not fault. Everything explained in terms I understood. I can not wait to see what the future holds working with this agent. Highly recommended. Well Done
Mo · 13 May 2024
Agent replied · 12 June 2024
Thank you for leaving us your superb 5* review and recommendation Mo Wright. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant experience! From viewing and moving in it was really quick and I was kept updated all the time.
Abigail · 15 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a smooth and speedy experience with us. Our team prides itself on keeping our customers informed every step of the way.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHolly from your letting department and Lewis from the sales team are both very knowledgeable within their field.
Their experience and professionalism shone through.
They clearly explained the processes for letting and selling with your company. They answered all our questions. They were both very patient with us - we now just need to decide what is best for us - to let or sell.
Thank you both for your time it was a pleasurable experience. 🙂
Joy · 22 August 2025
★★★★★ 5/5
GoogleI enjoyed going for a viewing with Abi, she put me at ease and was knowledgeable about the area. I Felt no pressure at all, she let me go around again. This really helped me think through my decision to put in an offer.
Rowena · 24 August 2025
Agent replied · 23 September 2025
Hello Rowena,
Thank you for your wonderful 5* review! We're delighted to hear that Abi made your viewing experience enjoyable and pressure-free. Your feedback is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleToday I was shown around a property in Mansfield By Abi. She was most helpful and answered any questions we had about the property. overall it was a good experience dealing with Abi at Burchall Edwards
Richard · 29 October 2025
Agent replied · 12 November 2025
Thank you for sharing your experience with our team and specifically with Abi. We are so glad to hear that she was able to assist you and provide helpful information about the property. Kind regards, Lucy, Customer Feedback and Support Team s.
★★★★★ 5/5
GoogleJosh Mansfield at the Mansfield branch was excellent in helping to make my sale happen. Burchell Edwards were not my estate agent but part of the chain involved them. Josh followed the whole chain,finding out who was holding it up keeping me updated constantly my sale progressed and completed because of his help. When looking again for an agent Buchell Edwards Mansfield will be top of the list.
Michael · 3 October 2024
Agent replied · 24 October 2024
Many thanks Michael for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't thank Lewis and Josh enough for all they've done so far in helping us sell our property.
Lovely guys and hard workers, who want the best for their clients.
Definitely the best estate agent in the area.
Luke · 16 October 2023
Agent replied · 12 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSell & buy a property it’ll be fun - they say!
Mansfield branch what a group of legends. 😊
Starting with my first call to Lewis who was full of information - credit to him also for remaining professional while I was disgruntled about other estate agents 😂
Josh the branch manager who did our valuation was super friendly and extremely helpful when I was having a few meltdowns along the way.
Abi, thank you for the support in the viewings and supporting in the decision made for the sale.
Phoebe - she is Mansfield top legend, you want a mortgage broker she’s your lady. #mymortgagebrokerisbetterthanyours 🤣
The whole team we can’t thank you enough for everything you have done for us, we trusted you with our property and you didn’t disappoint.
Looking for the perfect estate agents these are your people…
Chelsea · 15 June 2025
★★★★★ 5/5
GooglePhoebe and Abi are so helpful! Credit to the company!
Charleigh- · 2 April 2026
Agent replied · 16 April 2026
"Thank you for your kind words! We are happy to have Phoebe and Abi as part of our team, providing top-notch service to our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmy and Holly helped us through our recent rental process. They were both very efficient and supportive and made the process much less stressful than it could have been.
Andrew · 13 October 2025
Agent replied · 12 November 2025
Thank you for sharing your positive experience, we are so glad that Amy and Holly could make your rental process smooth and stress-free. It was a pleasure working with you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally excellent service so far. Professional hard working estate agents. Really helpful. Special thanks to Tom who is a very kind considerate individual and a great asset to the team .
Pauline · 17 August 2023
Agent replied · 12 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional Service from Joshua Mansfield, could not recommend him enough. From the moment he picked up our first telephone call he was professional, reassuring and explained the process thoroughly. He listened to what our aims were and then went through how we could look to achieve them. Brilliant rapport, customer focused and a very collaborative approach. Very refreshing. Would not hesitate to sell or buy continuously with him.
Gabrielle · 14 March 2024
Agent replied · 12 June 2024
gabrielle clay thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm impressed with Birchell Edwards's entire team, especially Laura Needham. She's a mortgage advisor. Whatever I say about her wasn't be enough. She is a great professional and extremely good person. At our first meeting, she made me feel calm and confident that everything would be fine. The property I bought is located in Worksop. Since I was buying a property for the first time, I constantly had some questions for it. Believe me, I've never seen anyone respond to emails faster than her. She was really helpful from beginning to end. If you are new to buying a property, I highly recommend Laura.PositiveResponsiveness, Quality, Professionalism, Value
Милена · 13 June 2021
★★★★★ 5/5
GoogleFantastic service would recommend Holly 5 stars
Jordan · 22 October 2024
Agent replied · 24 October 2024
Hello Jordan,
Thank you so much for your fantastic review and for recommending Holly! We're thrilled to hear you had a 5-star experience with us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleEllena and Chris were incredibly helpful in helping me. They held my hand through my rental process from start to finish. The best estate agent in Mansfield!
Jumai · 16 September 2023
Agent replied · 12 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely amazing people. Massive Thankyou to Molly for all the help she has given me, here’s to a new adventure
Jorden · 27 November 2025
Agent replied · 27 December 2025
Thank you for trusting us with your new adventure, we're so glad Molly could help! We're always here to support you and make your experience as amazing as possible. Best wishes, Lucy, Customer Feedback and Support Team
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