Burchell Edwards reviews

★★★★★ 5/5

Google

Well recommended, the outstanding work Holly and Ruby has done is just impeccable, they both helped us out from start to finish , thankyou so much to both of you . my husband and i appreciated everything you have done for us ,I will be recommending you to all of my friends and family should they need a estate agent in the near future .again thankyou so much ladies .

Jackie · 16 March 2026

★★★★★ 5/5

Google

A massive thank you to Lewis who has looked after us a couple of times now… He’s extremely professional and considerate… I’m sure Lewis is a greatly valued member of your team… 👍 Thank you so much 🙏🏼 …

Paula · 13 October 2025

★★★★★ 5/5

Google

I Rented out a property through these guys when I moved to the area. Having been a renter in the past I had some bad experiences with other letting agencies but Holly made it as simple as possible for us. There’s not many good agents who have the renters in mind but she always made me feel like nothing was too much. Would highly recommend.

Ol · 15 November 2024

★★★★★ 5/5

Google

Ruby has been absolutely amazing helping us with our first property could ask for a better person

Blake · 2 April 2026

★★★★★ 5/5

Google

Holly has been amazing she's helped us loads and got us a place in a quick time frame would recommend to everyone

Daniel · 16 February 2026

★★★★★ 5/5

Google

We recently worked with Amy to let a property, and I couldn't be more impressed with the service provided. From the outset, Amy was professional, responsive, and genuinely invested in making the process as smooth as possible. What really stood out was her knowledge and support with the local NPRAS scheme. Amy's understanding and proactive communication with the housing officers ensured that everything was completed efficiently and in line with the necessary guidelines. Amy guided us through the paperwork, and helped arrange viewings at a time suitable for us. Amy's attention to detail and commitment to both landlord and tenant needs was reassuring and made the whole process as enjoyable as possible. I would highly recommend to anyone looking to rent .

Lara · 13 May 2025

★★★★★ 5/5

Google

Agent was on timeas scheduled, given time to view the house without interruption. Allowed to ask questions and was able to answer as they had all information about the house.

Lydia · 8 November 2025

★★★★★ 1/5

Google

Absolutely dismal wont be renting through these lot ever again! Thank god the tenancy ends this month! Since day one of being in that house the shower hasn't worked properly and till now it hasn't been fixed, I know its the landlords job but as an estate agent that wants over £600 a month from people you would think they would do something about it!! Shocking to say the least. Feel sorry for who ever rents through them! That was just one of the many but main problems I had good luck to anyone thinking of renting through these jokers.

Alistair · 17 August 2023

★★★★★ 5/5

Google

I recently used Holly and Amy to let my property. After using another local agent previously- I cannot recommend Holly and Amy enough, you made the process easy and stress free! The first time I met Holly she told me you get what you pay for, you’re true to your word. Thank you again

Chloe · 18 November 2024

★★★★★ 5/5

Google

Lewis was very considerate, understanding and friendly throughout the valuation process. Perceptive appraisal of local market circumstances. Would certainly recommend.

Vaughanbb6 · 8 November 2025

★★★★★ 5/5

Google

Spoke the mortgage advisor Phoebe regarding my current fixed rate coming to an end and she was amazing. I was worried as rates are higher and was expecting bad news. Phoebe did everything to put my mind at ease, really explained all the different deals available for me and it was actually a lot better than I expected. Thank you so much Phoebe

Mrs · 13 April 2024

★★★★★ 5/5

Google

Just wanted to say a massive thank you to our Mortgage Advisor Phoebe! Just had a call to say we have our Mortgage offer this morning (Saturday), she has been amazing throughout offering sound advice and reassurance to me as I have been really nervous about the whole process as we decided to move a lot earlier than planned due to finding a new build house that we love. Amazing customer service, thank you for helping us get our new home!

Terri · 12 May 2025

★★★★★ 5/5

Google

Holly and Amy are amazing to work with. burchell Edwards have been been renting my property for almost 2 yrs. holly and Amy are very knowledgeable with regards to the letting market. both are very professional and knowlegeble Amy carried out my 6 monthly Survey just recently I am a out of town landlord the survey was done to a very high standard and detailed. Holly and Amy are asset to the company.👍

Ebrahim · 22 July 2025

★★★★★ 5/5

Google

We are very happy that we chose Burchell Edwards to find us a new home. Many thanks to Holly who helped us find a new home, which is not easy these days. Thank you very much and best regards 💐 …

Marcin · 29 December 2024

★★★★★ 5/5

Google

Excellent service provided, Josh was great throughout the whole experience. Highly recommend Burchell Edwards to sell your home.

Holly · 24 August 2025

★★★★★ 5/5

Google

Holly was so helpful and efficient. I am a first time landlord and Holly helped me through the process. She also found a lovely tenant in record time - before the renovation was even finished. Great service.

Louise · 8 January 2025

★★★★★ 5/5

Google

I have recently got a mortgage offer with pheobe. She is very friendly, helpful and always helps out with parts of the process I was unsure of and will always try and find you the best deals. Doesn’t hassle you to go with them. Would definitely go back with them and recommend them to anyone wanting to look for a mortgage.

Robert · 16 September 2025

★★★★★ 5/5

Google

As landlord, my experience with Burchell Edwards was excellent for years now managing good number of my properties. Sophie is always responsive and extremely helpful and cooperative. She has been supporting my business in a very professional way and look forward to continue the same.

Khalid · 27 July 2024

★★★★★ 5/5

Google

Just wanted to share our experience with Kimberley at Burchell Edwards. Even though we didn’t go ahead with them on purchasing a property, her service and communication was absolutely brilliant. Kimberley kept us informed about properties they had coming up onto the market that might be in our interest. She kept us in the loop as serious buyers. Out of the 3 estate agents we signed up with in hunt for our new home, Kimberley was the only estate agent who contacted us. She is an asset to Burchell Edwards Estate Agents. If we come to selling our property in the near future we will definitely be in touch. Kimberley, thank you and wish you all the best.

SK · 13 June 2021

★★★★★ 5/5

Google

From the moment my husband met with Lewis who made us feel we were working with a genuine team. Then we met joshua and wow simply amazing gent. Hes been available to answer all of our questions no matter how silly they have seemed, even …

Laura · 16 January 2026

★★★★★ 5/5

Google

Holly and amy have been fantastic in helping me obtain a suitable property for my needs, they helped when I didn't have the correct ID, they helped navigate through forms I didn't understand, gave me advise when ever I rang or went into branch and answered questions when I asked them, I was moved swiftly, they remained calm in situations when I was stressing, im very happy with Holly and Amy in regards to helping do something I've never had to do before with people I've never really had to deal with before, now I'm happily in my new home. I know I can go to them also if j have any problems or queries in the mean time.

Kelly · 5 January 2025

★★★★★ 5/5

Google

Absolutely fantastic, we definitely recommend if you’re looking for renting commendation, we met Amy two weeks ago and finally collected keys for our new home today. Communication is fantastic, welcoming from Amy when walked into the office Mansfield branch, stress free. It was lovely to deal with you Amy and hope you progress with Burchell Edwards and only being their for a short time you done amazing work and I wish they was more stars to rate you and your work. 1000% well done for making me and partner happy. Recommend highly

Steven · 25 November 2024

★★★★★ 1/5

Google

One of the worst experiences ever. We decided to move to a rented house that was advertised by these real estate agents in Mansfield and paid the booking deposit of 200 pounds and then paid the advance rent as well, but the house was inhabitable due to damp issues, radiators disassembled in a bedroom, broken bathtub. One of the agents herself said "This place is not inahbitable." Could hardly connect with her later on as she was "busy with other appointments." We later decided to cancel the contract and get our money refunded, but these scammers literally washed their hands off saying they've cut off all ties with the landlord and we should get the money from him. We paid the agency, not the landlord. It's their resposibility to pay us back the money we're owed. Pathetic people.

Joel · 4 November 2024

★★★★★ 5/5

Google

Lewis came to value my home recently and I was very impressed. Very professional and a lovely chap with it - when I do eventually decide to move I will definitely use this company.

Julie · 16 March 2026