5/5
GoogleGreat service from Buckley brown. My property was sold in record time!
Trusted Agent profile · Mansfield
Buckley Brown Mansfield reviews
★★★★★
1,070 reviews across 2 platforms
55-57 Leeming Street, Mansfield, NG18 1ND
Buckley Brown's office in Mansfield, at 55-57 Leeming Street, is rated 4.7 out of 5 across 1,070 reviews on two platforms, including 976 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Buckley Brown, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
Google5/5
GoogleA very efficient service from start to finish. Everything was explained clearly on what the process was and costs, which I considered reasonable. I was kept informed of the state of the sale throughout. There were a lot interest in my property resulting in many viewings in a very short period and this was handled extremely well.
5/5
GoogleFrom the first valuation appointment to the final sale of the property Buckley Brown have been without question an ideal estate agent. Our sales progressor was Debbie; she was without a doubt the glue that held our sale together and always went the extra mile to ensure that we (as vendors) and the buyers were fully aware of the status of the sale/purchase in the absence of sufficient information being provided by the legal teams.
5/5
GoogleBest agency I've ever worked with!
5/5
GoogleAmazing! Super helpful. Efficient and friendly
5/5
GoogleSmooth & efficient experience
Agent replied · 30 December 2025
Thank you for your feedback! We’re glad to hear you had a smooth and efficient experience and appreciate you taking the time to share it.
1/5
GooglePlease consider other options if you are looking to rent.. I recently ended my tenancy with Buckley Brown, and unfortunately, my experience was far from satisfactory. One of the most significant issues was their extremely slow response times for maintenance requests. For example, it took six months just to have an oven issue investigated, which is simply unacceptable. This lack of urgency in addressing important repairs caused considerable inconvenience. Moreover, there were several instances where contractors showed up at the property unannounced and they had no knowledge of such plans. This lack of communication between agent and landlord was disruptive and unprofessional, making it difficult to maintain any sense of privacy or schedule for any Tennant. Overall, the service provided by Buckley Brown was poor, and I cannot recommend them to anyone seeking them as letting agent. Consider looking elsewhere for a more responsive and respectful experience.
5/5
GoogleUsed buckley brown for the first time to sell a property kept me informed all the way..highly recommend especially jemma Sherratt for being a super star
5/5
GoogleBuckley brown were always responsive any time we called. They communicated effectively and clearly, answering all questions with confidence. They provided regular check ins and generally put us at ease throughout the process.
5/5
GoogleThe level of service and communication is to be applauded. The whole team involved in selling my property were professional and kept me informed all the way through the process. As a business model this what the industry needs. Debbie Straw and the team are five stars and made the whole process as stress free as possible. Nothing to much trouble, I can't recommend highly enough. Alex Cross
5/5
GoogleMaddie was an absolute star from the beginning of the sale to the end, couldn’t recommend her enough! She was so attentive and patient and never let us worry!
5/5
GoogleBuckley Brown have been excellent throughout the sale of our house and buying another one. Keeping us informed with progress via a weekly phone call nothing has been too much trouble. Debbie S our in particular has gone above and beyond in helping to aim for as early completion as possible and personally addressed any problems that were causing delays such as chasing up enquiries from our buyers and their solicitors. I highly recommend the whole team at Buckley Brown and would not hesitate to use them again. Thank you all, you're a great team. Keep up the excellent work.
5/5
GoogleWe have engaged with lots of different estate agents in the Nottinghamshire area over the past few years. Buckley Brown have been by far the best. I would recommend them to anyone who wants first class service and a company going that extra mile. A special mention to Anna who has been really helpful.
5/5
FacebookWe recently purchased a property through Buckley Brown and just wanted to thank Debbie Straw for all she did for us along the way. We were selling a business and our home to fund the new property and it was not straight forward to say the least but Debbie went above and beyond to help push things forward for us. Keep up the good work 👍🏻
5/5
GoogleThankyou Jon At Buckleybrown and team for the quick sale of our property after being let down by another estate agent 👍 The flowers are a gorgeous touch Thankyou 😁much appreciated …
5/5
GoogleFrom to start to finish, I have received outstanding Customer Service. All of the staff go the extra mile, nothing is too much trouble. If I do sell my property I will not hesitate in using Buckley Brown. My main contact was with Courtney a lovely young lady, very knowledgeable and brilliant at her job! Courtney, did above and beyond when the estate agent l was using to sell, let me down, Courtney took charge and did a phenomenal job. She is Peerless! A credit to the company.
5/5
GoogleA specialAbbey thank you for all your hard work in matching and facilitating the sale of our property and always remaining professional, positive and communicative throughout. In general the company has always been proactive in marketing our property and a special thank you to Jon for helping facilitate the sale as well. Would highly recommend Buckley Brown for its pro active and friendly approach to selling properties.
5/5
GoogleProvide an excellent service in the management of the property. I would highly recommend them to any who requires this type of service.
5/5
FacebookThank you Debbie for making our move go smoothly. Your a credit to the company. Highly recommended. When We move again in the future, we shall be definitely coming back to Buckley and Brown. 5* Amazing x
Agent replied
Kelly thank you for the review it's been a pleasure helping you through your move and hope you will be very happy in your new home thank you again for choosing Buckley Brown
5/5
FacebookWe recently purchased a property through Buckley Brown and just wanted to thank Debbie Straw for all she did for us along the way. We were selling a business and our home to fund the new property and it was not straight forward to say the least but Debbie went above and beyond to help push things forward for us. Keep up the good work
5/5
GoogleMany thanks to the team at Buckley Brown, in particular Verity Turner for being so helpful in what could be a stressful period in anyones lives. Highly recommended. Mick & Anne
5/5
GoogleVery impressed with the professionalism and the quick responses to all queries or problems that the firm have from the Tenant's /property. Always keeping me in the loop esp while living abroad. Very friendly, Good to know that my property are in safe professional hands especially with the affordable fee. Thank you Tom for you emails.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat estate agent with very helpful staff nothing to much trouble highly recommended a rare thing these days
1/5
GoogleAwful experience, are they taking the piss? Put in an offer for a house, sent over all requested details. They didn't contact me until the next day to inform me the house has just sold and that they needed more information on proof of funds (which I have readily available had they asked). So they sold to someone for less than I would've paid because of lack of communication. I wanted to look at some more houses and was told the next available appointments were 3 weeks away. After the 3 weeks is up all but one of the houses I wanted to see have been sold. I have cash to buy a house outright and they can't even be arsed to let me look at a house. Beware putting your house on the market with this estate agent and if you do for sure use another estate agent as well; one that can actually be bothered getting you the best price.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Buckley Brown Mansfield
Has Buckley Brown won any awards?
Yes. In The Trusted Agent 2026 awards: Buckley Brown, Mansfield won Trusted Agent.
