We Let Properties Manchester reviews

Good afternoon Taylor, Thank you so very much for writing a five star review for We Let Properties. I'm delighted to read you find the team polite, friendly and knowledgeable as we always want all our clients to feel this way when interacting with us. Thank you for the instruction to market and manage your properties and I look forward to working with you for many years to come. Kind Regards, Wayne Eastman Director

Good afternoon George, Thank you for taking the time to write a 5 start review for the We Let Properties team, I'm so happy to learn that you feel we are - Efficient, reliable, and good value for money. Thank you for your instruction to market and manage your property and look forward to continuing to work with you. Kind Regards, Wayne Eastman Director

Good morning Tim, Thank you so much for your kind words, we really appreciate you leaving us a 5 star Review. Many thanks, take care and hope to speak soon. Wayne Eastman Director

Good afternoon Mark, Following your recent review on Google and your statement regarding We Let Properties discriminate against cyclists, please allow me to clarify the situation for you as that is not the case. After you placed your offer forward to the letting consultant to take the property, your offer was based on the landlord removing the dining table and chairs so you could place two bicycles in the property in the living area, the landlord considered your offer, however as the landlord has recently upgraded the whole property and repainted the walls and had new carpet fitted throughout he was concerned with the following, the bicycles marking the walls when entering and exiting the property, staining the carpets, the possibility of the oiled parts of the bicycle leaking on the carpet and also in wet weather the bicycle drip drying in the property. As the landlord received three other offers at same time you placed yours forward he rejected your offer purely on the facts that he is not local to remove the dining table and chairs and place into storage or if he disposed of the dining table and chairs he would have to replace it after your tenancy and wanted to avoid this cost and furthermore he would not have to worry about excess wear and tear with your bicycles. I wish you all the best with your search and I would advise you looking for an apartment that has a dedicated bicycle store to accommodate your needs. Please let me know if we can be of further assistance to you in your search for a new apartment. Regards, Wayne Eastman Director

Good afternoon Adam, Thank you very much for taking the time to leave a 5 star review, as the business owner it truly matters to me how people we interact with feel when dealing with We Let properties, I'm delighted to read, you feel we are professional and provide an excellent service, it means a lot. We have worked together for over 11 years, and I look forward to working with you over the next 11 years :) Many thanks, Wayne Eastman Director

Good morning Nicholas, Thank you so much for taking the time to leave a 5 star review, your comments as a landlord mean so much to me and the team as we strive to provide an excellent service. Take care and hope to speak soon. Kind Regards, Wayne

Good afternoon Charlie, Following your recent review online on 12/11/2018 I can confirm I have looked in to your tenancy and the notes we hold regarding your tenancy file to ascertain why you feel this way and clarify the situation. Looking into your tenancy I can see it ended on 26/03/2017 and that you and your co tenant had a deduction made against your deposit which it appears you were extremely unhappy with. From our experience, tenants are always anxious on approach of the end of a tenancy as they are keen to obtain their full deposit back, therefore at We Let Properties we designed a Property Checkout Information document which we send to all our tenants upon receipt of notice. This was sent to you and your co tenant on 14/02/2017 outlining your obligations as a tenant, along with an End Of Tenancy Checklist to provide you with guidelines and transparency of what we would be looking for at the checkout appointment. At the checkout appointment we take along the ingoing photographic and written inventory to make a comparison and unfortunately the property was not found to be in the same condition as per the ingoing inventory, therefore we had to make a deduction against the deposit to rectify the issues you left us with at the end of your tenancy. As you are aware, because your deposit was held with the Deposit Protection Service, you were able to exercise your right as a tenant to dispute our claim and have an independent adjudicator from the Deposit Protection Service review the case. The independent adjudicator subsequently reviewed all the evidence submitted by yourselves and We Let Properties and upon review of the facts they agreed that the claim was substantiated and the full disputed amount of £162.00 was awarded in our favour. Please rest assured that as per the invoices provided, the deduction awarded to We Let Properties/your landlord was paid directly to the various contractors to rectify the remedial works required. I totally understand that as a tenant a deposit deduction would make you disgruntled but I hope that as the decision made regarding your deposit was upheld by an independent adjudicator you can be satisfied that we did not make any unfounded claims. I wish you all the best for the future, Kind Regards, Wayne Eastman Director

Hi Nwanneka, Thank you for your review, I’m really glad to hear you had a great experience with us. We appreciate you taking the time to share it. Warm regards, Bethanie - Team Leader

Hi Rachel, Thank you for taking the time to leave a rating. Your tenancy ended in April … More