5/5
TrustpilotI have had a great experience with UK…
I have had a great experience with UK Rooms for Rent. In particular Mike is very efficient in dealing with any issues and resolving them.
Trusted Agent profile · Manchester
UK Rooms for Rent Limited Manchester reviews
★★★★★
189 reviews across 2 platforms
Barclay House, 380, Chester Road, Manchester, M16 9EA
UK Rooms for Rent Limited's office in Manchester, at Barclay House, is rated 3.9 out of 5 across 189 reviews on two platforms, including 47 Google reviews rated 2.6.
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Tell us what you need and we'll put you in touch. UK Rooms for Rent Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotImpressive; Efficient and empathetic.
We moved into a property in August and there have been quite a few issues. Oven broken, bottom step fell through... Electric fire broke and more recently our boiler broke. And although I have been frustrated at the issues; Mike Boardman who manages our property always manages to get the repairs done quickly; which when your landlord is not UK based cannot be an easy feat. Especially when I am flapping because my child suffers with her chest in cold weather. When our boiler broke he arranged for us to stay in a hotel; including our pets to ensure we was warm and had hot water until it was fixed. Extremely grateful for all the help.
5/5
TrustpilotGreat services, helpful to disabled people
So when I first contacted this company, the person helping me was very helpful and tried to get me into the house I wanted but unfortunately there were some issues with the landlord taking me in because I have a service dog for a disability. However, I spoke to the manager who was very adamant about assisting me in finding a place to live that was within my budget and easy for my SD, and they did! The process was very quick and all of the employees were very helpful and friendly. The company is more than happy to assist disabled folks and internationals as well. Grateful to have found this business as so many others in the area provided little to no help for me since I have a SD.
5/5
TrustpilotExcellent service with a lovely property
When I was first looking or a room in Lancaster a lot of the listings on Uk Rooms for Rent were already taken however they told me about a property not yet listed but was being refurbished. When I moved in it was around 90% complete. I have been dealing with Mike Boardman since I moved in with regards to any issues I've had/getting the house fully finished and the service has been excellent. Always a quick response to my issues and it's always resolved in a couple hours/that working day. My experience with UK Rooms for Rent has been brilliant and since moving in I have 0 complaints.
5/5
TrustpilotEfficient Service
The overall service from viewing, till I made payment and moved in was superb, Carmen was particularly helpful helping to resolve some queries my guarantor had.
4/5
TrustpilotQuick and Speedy Service
I called in to report being locked out of my room and they were able to find a temporary solution to get me back in until they could have a contractor come around. When I called back again the following day, they had someone come around within the hour and it all took less than 5 minutes to fix the situation. Definitely very efficient! The man I spoke to on the phone was also very nice as was the contractor who came to fix my door.
5/5
TrustpilotVery Helpful
Matthew was very helpful and always available to assist in the overall process.
1/5
TrustpilotAgency is a shambles - Avoid Avoid Avoid
Arrived at UK rooms for rent after travelling over 100 miles to find the room I agreed to stay in has been changed, and I can either take it or leave it. After signing the contract, I have realised that the house has had no internet since the beginning of the other tenants tenancies. They are doing little to resolve the situation and have poor communication, and Matt has tendency to lie to tenants. The windows weren’t evening fitted correctly inside one of the rooms of the tenancy.AVOID AVOID AVOID - terrible agency.
5/5
TrustpilotI have dealt with Mike at UK Rooms For…
I have dealt with Mike at UK Rooms For Rent on numerous occasions.He is always very helpful, accommodating and makes everything very easy. A pleasure to do business with.
5/5
TrustpilotGreat service
Great service! Mike is great at managing our portfolio and extremely communicative.
5/5
TrustpilotHighly recommend
Previously used this company and Alex & Mike were great. Really helpful and always easy to contact.
1/5
TrustpilotThey leave signs up for properties not available
They advertise properties to rent, but when you call and enquire, they inform you it's not available they just leave the signs up for advertising.
Agent replied · 17 June 2024
Hi Daniel,We're sad to see you have left us a review because the property you was interested in was no longer available. We're more than happy to show you any other properties that might be of interest.Please feel free to get in touch!Kind Regards,Peter
5/5
TrustpilotMr Matthew Cooke was very polite
Mr Matthew Cooke was very polite, informative to the fullest, friendly and professional. Gave me full idea of what to expect.
5/5
TrustpilotGreat service Mike is 5 star
5/5
TrustpilotUKRR have been very a helpful and quick…
UKRR have been very a helpful and quick agency to rent through. When I first moved in I needed somewhere ASAP and they helped my find an ideal place and made sure I was moved in on time and even gave me a lift to my new home. Any issues I had they were happy to help and never felt like they didn't want to. Would rent from again
5/5
TrustpilotExcellent personable service
The team responds to queries quickly and efficiently, they are firm with late payers, helpful and accommodating with good tenants, knowledgeable on the current legislation, pay attention to detail and overall look after our account and our property very well.
Agent replied · 17 June 2024
Ekaterina,I'm so glad we could be of service to you. Thank you for your lovely review, speak soon!Kind Regards,Peter BakerLettings Manager
5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish. Any problems I had sent an email and got a response back within the hour in most cases. Dealt with a guy called nick.Brilliant guy spot on
Agent replied · 17 June 2024
Thank you for your feedback, this will be forwarded to all staff involved.Kind RegardsMike BoardmanOffice Manager
1/5
GoogleVery disappointed with service. Very rude to customers. They are thinking that humans are just robots. What ever we are escalating they just want money. Such a worst letting agency I have ever seen.
5/5
TrustpilotSolved any issues quickly and…
Solved any issues quickly and effectively!Mike was very good and understanding with his swift replies and help!
5/5
TrustpilotMike B - Quality service you can trust
Mike B - Always a pleasure to talk with no matter the issue. Always a quick resolution Thanks Mike!
5/5
TrustpilotMathew was very helpful and answered…
Mathew was very helpful and answered all of our questions making it a easy experience
5/5
TrustpilotMatthew was super helpful
Matthew was super helpful, answered all questions and honestly made the experience amazing
5/5
GoogleThank you for a beautiful home! I really appreciate it god bless
5/5
TrustpilotMike Boardman
Mike is always friendly, knows what he’s doing and does it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. UK Rooms for Rent Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
