Trusted Agent profile · Manchester

Reside Manchester Manchester reviews

★★★★★ Excellent

491 reviews across 2 platforms

249 Deansgate, Manchester, M3 4EN

Reside Manchester's office in Manchester, at 249 Deansgate, is rated 4.6 out of 5 across 491 reviews on two platforms, including 489 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

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4.6 / 5

489

Reviews on Google

This office

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2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Reside Manchester, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

We had a very smooth and stress free move start to finish with Reside. Lauren Richardson was particularly helpful and made sure all questions were answered promptly. Thank you!

Megan · 2 November 2024

Agent replied · 9 November 2024

Megan thank you for your lovely review

5/5

Google

I’ve had a great experience with Reside Manchester over the last six years. The team has been friendly, professional, and quick to respond to any queries. Lauren Richardson, in particular, has been wonderful - always helpful and efficient, and I have really appreciated her support as my property manager. Jenna and Ian have also been really helpful. I would highly recommend Reside!

T · 15 March 2026

5/5

Google

Coming to the end of our tenancy in a reside owned property. Had no problems at all. We’ve dealt with Lauren mainly and she has always been efficient on making sure any of our problems with the flat are sorted out, even getting contractors out the same day to sort some issues. A great experience and would definitely look at letting/buying with this agency again.PositiveResponsiveness, Quality, Professionalism, Value

Scott · 24 August 2021

Agent replied · 7 June 2023

Scott - thats a really lovely review and has really made Laurens day - thank you from all the Reside team

5/5

Google

It's been 3 months since signing up with Reside as letting agents and, having had a very bad experience with our previous agents, Reside has been a breath fresh air. They bent over backwards from day one and let the property quickly, handling the process professionally and in a very approachable, friendly manner. Rhiannon has been excellent as our point of contact and everything has gone very smoothly so far!.......long may it last!

Paul · 7 June 2020

Agent replied · 7 June 2023

Paul - thank you so much for the really great review - much appreciated - and forwarded to Rhiannon and the whole team

5/5

Google

Zvi was really helpful and informative throughout our entire moving in process, always super quick to reply to emails and any questions we had! The whole experience has been an absolute breeze, every staff member we’ve asked for any help have been really attentive and friendly. We love our new apartment and can’t wait for the year ahead, Zvi also left us a coffee on him the day we moved in which was a really lovely touch :)

Amy · 20 November 2023

2/5

Google

We had arranged a viewing which had been booked a few days earlier and confirmed the day before. No one turned up for the viewing, and when we phoned we were told, with no explanation, that last night the viewing had been cancelled. We had received no confirmation that this had happened. Harriet was very helpful trying to rearrange, but this could not be done until the next day, which was too late for us.

Ben · 8 June 2019

Agent replied · 7 June 2023

Ben sorry to hear this from your review, I will phone you now to find out what went wrong on this occasion.

5/5

Google

I worked with Georgina at Reside when purchasing a flat in Salford. Georgina was an excellent communicator both verbally and in the written form. Georgina worked closely with us to get the deal over the line as quickly as possible (unfortunately the deal fell through) and without her relentless enthusiasm and energy no doubt the process would have taken a lot longer. 100% recommended and looking forward to working with Georgina again in the future.

Jon · 8 June 2019

Agent replied · 7 June 2023

Jon thank you for the superb review which I have forwarded to Georgina and the rest of the team

5/5

Google

WOW- Finally an agent that you can trust, is approachable and delivers on service and quality of offering! Having used estate agents for a number of years, it is a pleasant change to be dealing with Rhi and her team who have helped me with a purchase and will now be managing this with Kate and her team on the lettings side. I will certainly be looking at moving my portfolio across! Well done all!

Michael · 8 June 2019

Agent replied · 7 June 2023

Michael what a fantastic review thank you so much and have forwarded to the whole team

5/5

Google

Our renting experience was great with Reside Manchester. We were looking for a place to live in Manchester and we achieved to move in 1 week from the moment we contacted them. They were really helpful and patient going through the required renting paperwork. Now, Lauren Richardson is our property manager and she has solved all our inquires in a timely manner.

Laura · 7 June 2022

Agent replied · 7 June 2023

Laura thank you so much for your lovely review which I have forwarded to Lauren and the rest of the team- much appreciated

5/5

Google

Reside offer a great service - better than other estate agents I have dealt with in Manchester. Rosanna Burke was particularly helpful with arranging a viewing as soon as possible and staying in communication with us throughout the process of moving. Also , Jessica Barlow helped to make our move as speedy as possible. They work as a team and respond to queries very quickly. I would definitely use Reside again. :)

Kate · 7 June 2020

Agent replied · 7 June 2023

Kate thank you for the great review and feedback which I have forwarded to our whole team

5/5

Google

Emily & Chelsea were extremely helpful in finding me a flat in less than 2 weeks in Manchester City Centre. Reactive and available for viewings on a short notice and on Saturdays late in the afternoon. I'm now in a lovely flat and I won't need to move for the foreseeable future! Would definitely recommend

Rayane · 7 February 2023

Agent replied · 7 June 2023

Rayane - thank you so much for the wonderful review which I have forwarded to the whole team - its very much appreciated

5/5

Google

Professional, speedy and very helpful. Helped me secure a property within a week. Would like to thank Max, Chelsea, Megan, Abigail and Amy for all if their help!

William · 26 September 2024

Agent replied · 26 October 2024

William - thank you so much

5/5

Google

I’ve had reside as estate agents for over 1.5 years and it’s been by far the best service I’ve ever experienced. Thanks to Laura Howard, she was always available via email and every question and problem got answered and solved ASAP! Over all no matter who we spoke to from reside they were all very helpful and professional! Couldn’t recommend them enough.. thanks for your help and the excellent service! Denise

Denise · 7 June 2020

Agent replied · 7 June 2023

Denise thank you for the wonderful feedback and review which I have forwarded to Laura and the team

5/5

Google

Chelsea and Esther were lovely and even though we've not ended up buying a property through Reside, they were so helpful and provided answers and insights. In an industry where agents have a bad reputation, it was refreshing to speak to a team that are pleasant.

Segev · 8 April 2025

5/5

Google

I had a very positive experience with this agency. They are professional, reliable, and always available. Megan Doyle was especially helpful and supportive throughout.

Sara · 17 November 2024

Agent replied · 8 December 2024

Sara - thank you so much for the great review

5/5

Google

I would like to thank all of the team that helped us with the move into our new home. A special thanks to Paulina that did her best to accommodate all our requests and has been very polite, always available and straightforward. Overall I had an excellent experience.

Sam · 27 February 2025

5/5

Google

Bought my first property with Reside, Elise was extremely helpful and managed the whole process from start to finish. Would definitely recommend.

Harrison · 2 December 2024

Agent replied · 8 December 2024

Harrison - thank you for your lovely review

5/5

Google

Reside have been very efficient in dealing with our lettings. They have been quick at finding new and suitable tenants and their communication has been prompt re any issues. What sets them apart though is the fact that they are personable and we have have the same connection ( Kate Bloor) since we started using them ten years ago. Chelsea Wilkinson has also been very helpful in providing guidance. Paul and Adele

Paul · 26 October 2024

Agent replied · 9 November 2024

Paul thank you for such a wonderful review - it is really appreciated and I have forwarded to the whole team - thank you

5/5

Google

I’ve been renting through reside for almost 3 years now, and Lauren Richardson has been my contact throughout this time. She has been super helpful and supportive especially throughout the pandemic and they’ve helped me solve any issues that came up over time, super super happy with how things have been so far

Andreea · 11 January 2023

Agent replied · 10 January 2025

Andrea thank you so much for your wonderful review. I have forwarded to Lauren and the whole team - really appreciated.

5/5

Google

I would like to thank Abigail for her exceptional service as the propertymanager.Definitely , she is an asset to Reside Manchester. Thank you

Remya · 2 November 2024

Agent replied · 9 November 2024

Remya - thank you so much for the great review - it is very much appreciated

2/5

Google

Bad communicators all the way through, from start to finish. Move-in was chaos, and had to hassle them for issues such as giving us a timeline for information, sending us the correct contract and giving us the correct move-in time. We allegedly had a property manager (Lauren) but got passed around to so many people that it was confusing as to who was actually responsible for what. If you need an urgent repair, they are mostly fine, but anything less than a hot water or heating outage will get flat-out ignored. Waited 3 months for a minor repair, reminded got told to contact the domestics company ourselves a week before our move-out, then recieved a bullshit "sorry you feel that way" apology. They aren't active scammers (a high bar to clear), but holy God these people are bad at their jobs.

Arabela · 6 August 2025

5/5

Google

We have never rented before and have relied on reside to look after us. We found reside to be reliable and responsive to our needs. They clearly have loads of experience and the whole process from starting the rental to ending it a year later, and deposit return has been smooth and stress free. A special mention to Simone who has proved knowledgeable and really helpful throughout.

Jeremy · 7 June 2020

Agent replied · 7 June 2023

Jeremy thank you for the great review which I have forwarded to Simone and the team - Rgds

5/5

Google

We recently used Reside to sell our flat and buy the next. Rhiannon, Georgina and the team were fantastic throughout! Great communication and well organised, they took us through the whole process with ease. Having lived in Manchester city centre since 2007, I’d say Reside are most professional and reliable agents we’ve used and will 100% be getting in touch again next time we move. Thanks guys!

Ben · 7 June 2020

Agent replied · 7 June 2023

Ben, thank you for the great review, really good news, and I have forward to Rhiannon, Georgina and the whole team

5/5

Google

Thanks again to Reside Manchester for making my move to my new flat as smooth as possible. Its my first experience to rent a place in the UK and the support I received was incredible. Special thanks to Jessica Barlow for attending to all my queries - very prompt and helpful. Keep up the good work! Am really enjoying my new place. Many thanks! Greg . T

Greg · 7 June 2020

Agent replied · 7 June 2023

Greg thank you for the great review and I have forwarded to Jess and the team

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Questions about Reside Manchester Manchester

Has Reside Manchester won any awards?

Yes. In The Trusted Agent 2026 awards: Reside Manchester, Manchester won Platinum.

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