Reside Manchester Manchester reviews

★★★★★ 5/5

Google

I cannot thank Lauren Richardson enough for her incredible support with a recent issue in my flat. Despite the immense pressure of the holiday season, she remained fully committed to resolving the problem. When a contractor initially tried to downplay my concerns, Lauren stood by me and ensured my voice was heard. She went above and beyond to arrange a second team who successfully identified and fixed the fault. Having someone so professional and supportive in your corner makes all the difference. Thank you, Lauren, for your dedication and for making sure the job was done right!

Oola · 15 January 2026

★★★★★ 5/5

Google

I’ve had a great experience with Reside and would highly recommend their services. The team is professional, efficient, and their communication skills are prompt and reliable, making every process smooth and stress-free. A special thanks to Chelsea and Laura for their outstanding support. They’ve consistently gone above and beyond to address any queries or concerns, always responding quickly and with care. Their dedication truly stands out and adds a personal touch to the service. Thank you, Reside, for your excellent service!

Freda · 9 January 2025

★★★★★ 5/5

Google

I've been dealing with Joe Phillips for the past 4 months, and he has been a great help to allocate the right flat for a rent-to-let purpose. Joe has supported me all the way to put the property in the market and found a tenant in less than four weeks. Updated Jan 15 2024 Two years of dealing with Reside Manchester (sales & service team), and I'm pleased by the responsive time and the professional recommendations with every engagement .. thanks to Simone & Chelsea, and, of course, to the entire team for putting the efforts. Update Dec'24 Continued to be happy dealing with Reside Manchester. Thanks to Lauren Richardson for going above and beyond. Great help toward resolving major issue with the developer by being supper active. Effective property management indeed. ThanksPositiveProfessionalism

MOHAMMED · 1 December 2024

★★★★★ 5/5

Google

“I had an excellent experience with Reside at my previous flat, and I’m delighted to have them as the agents for my new one as well. The team at Reside is incredibly responsible, kind, and polite. They genuinely care about tenants, respond quickly to any inquiries, and make everything stress-free and straightforward. A special thanks to Megan Doyle and Max Hutchinson for their exceptional professionalism and kindness. They both go above and beyond to make the renting experience smooth and pleasant. I truly appreciate this wonderful team and their commitment to great service!”

Camelia · 17 November 2024

★★★★★ 5/5

Google

I would like to extend my heartfelt appreciation to Reside Manchester for their exceptional assistance in helping me claim compensation for my losses. These losses were caused by a faulty washing machine installation, which resulted in water leakage and damage to the flooring of my brand-new luxury apartment. The Reside team worked diligently to report and follow up on the issue, providing solutions and maintaining constant communication with all parties involved. They ultimately resolved the situation to my complete satisfaction. As an overseas buyer, I am pleased to say that my apartment's flooring has been fully replaced, and I have received compensation for my lost rental income during the affected period. Reside acted on my behalf in a highly professional manner, giving me peace of mind throughout the process. Soon after the repairs, my apartment was successfully rented out. Special thanks to Laura, the Head of Operations, for her professionalism in handling this matter.

Veronica · 8 November 2024

★★★★★ 5/5

Google

We appointed Reside Manchester to manage our Residential property portfolio almost 5 years ago and for much of that period Laura Balme has been our primary point of contact with the organisation. Laura is Head of the Department with overall responsibility for all aspects of property management from Marketing & Lettings, resident liaison, periodic inspections, health and safety compliance, procuring maintenance contractors and overseeing planned and cyclical maintenance. She is an exceptional manager, and her professionalism a shines through at every level, frequently providing regular reports and updates on demand and growth in the private rented sector, market rents, investment returns and expenditure. I value her considered advice, guidance, and informed recommendations. She is an excellent communicator when handling resident inquiries or complaints and proactive in her dealings with supply chain partners or contractors, and can be assertive should the need arise. Perhaps one of Laura’s strongest qualities to her patience and the empathy she exudes in challenging situations whilst maintaining a strong level commercial awareness.

David · 2 November 2024

★★★★★ 5/5

Google

The team at Reside have been absolutely brilliant throughout the entirety of my experience with them thus far. Chelsea initially came out to view my property and value it following which she came and did the photography which she did an absolutely outstanding job of, managing to show my flat at its absolute best. She has been a pleasure to deal with during this process. Esther and Elise who did the majority of the viewings were similarly lovely and professional, both ensuring that the viewers were fully equipped with all the information regarding the details of my property. I had to take my property off the market temporarily but upon it returning to the market, Reside had an offer accepted on it within a week. Since the offer has been accepted, Esther has been in frequent contact with me ensuring that I am fully up to date with the process. Reside are a joy to work with and I would highly recommend them to anyone wishing to sell (or indeed purchase) a property.

Nina · 2 November 2024

★★★★★ 5/5

Google

Reside- Manchester have been our letting agents for many years and we can be rest assured that they find the best tenants, keep us up to date with market trends, rental appraisal, regular payment without any defaults and prompt responses to any queries. We haven’t had any issue that went unresolved. Jessica Barlow has been our point of contact for sometime now and we are impressed and grateful for her professional service and prompt responses to queries. We Highly recommend the agents around Manchester.

Swaroopa · 2 November 2024

★★★★★ 5/5

Google

Three and a half years ago I bought a property through Reside, and I am now renting that same property with the agency. On both occasions, I worked with Chelsea from the team, and she is a credit to their business. She is knowledgeable, fast-acting and super responsive, and has made me experience overwhelmingly positive. The trust built when buying the property made Reside a clear choice when renting, and I can’t recommend them enough for all of their help over the past few years.

Jack · 2 November 2024

★★★★★ 5/5

Google

We recently purchased a property under a tight deadline, and Esther was an invaluable resource throughout the process. As first-time buyers who had previously experienced setbacks, we were quite anxious, but Esther provided exceptional support every step of the way. Her communication was consistently prompt, clear, and reassuring, and she was always available whenever we had questions or needed guidance. We also encountered significant challenges with our solicitor, who was unresponsive and difficult to reach. Esther went above and beyond to bridge this gap, helping us chase up information and keep the process moving forward. Her dedication, professionalism, and proactive approach made a stressful experience much more manageable. We highly recommend Esther to anyone looking for a knowledgeable, responsive, and supportive agent. She truly made a difference in our home-buying journey. Thank you so much Esther x

Yi-Yu · 26 October 2024

★★★★★ 5/5

Google

I had an exceptional experience working with Matthew from Reside Bolton. From our first meeting, he was professional, attentive, and genuinely committed to helping me find the right property. Matthew's knowledge of the Bolton area and the real estate market was invaluable; he provided insightful advice and was always available to answer my questions. He listened to my needs, understood my vision, and worked tirelessly to make the process smooth and stress-free. Thanks to his dedication, I found the perfect home. I highly recommend Matthew to anyone looking to buy or sell in Bolton, he’s truly one of the best!

Saeed · 26 October 2024

★★★★★ 5/5

Google

For my very first renting experience and I can honestly say we are very happy with Reside Manchester. Tara Weare made our experience smooth and easy. She was very attentive and responsive with any queries and issues. Also, I had a fantastic experience working with Lauren Richardson at Reside. She was extremely professional and proactive, helping me organize a furniture swap with the landlord. Lauren kept me informed every step of the way and made the entire process seamless. Her communication and dedication to ensuring everything went smoothly were truly appreciated. I highly recommend Reside, and if you're lucky enough to work with Lauren, you're in great hands! Thank you Team!

Agnes · 22 October 2024

★★★★★ 5/5

Google

I chose Reside after a positive experience as a buyer with Anthony in 2016, which is what I wanted for any prospective buyer when selling. My experience as a seller was no different. Chelsea was friendly, professional and knowledgeable when discussing and agreeing the listing and once the offer was accepted, Esther was great - chasing all parties in the chain, keeping me informed and tolerating my queries/impatience! I've no hesitation in recommending Reside.

Robert · 27 December 2024

★★★★★ 5/5

Google

We would like to extend our sincere thanks to Lauren. Reside manchester itself is a very understanding agency whose customer service is so good especially Lauren. She was so kind and understanding in an immediate need. She was excellent, professional and respond to queries very fast. We would like to recommend the agency to anyone else and like to give a 10/10 for Lauren. Berin and Jaison.

Ja · 15 February 2026

★★★★★ 5/5

Google

Excellent customer service! We have been living in one if the Manchester properties for the past 9.5 years and always had the right support for anything. Lauren from Reside Manchester is brilliant, attentive and caring! Would strongly recommend renting from this agency! We would like to thank Lauren and the team for all the support and great work during these years!

Anna · 15 March 2026

★★★★★ 5/5

Google

Moved to the UK from Australia. Dealt with a few other agencies when trying to find a rental and Reside were by far the best! Both Paulina and Megan were super helpful and gave us all the information we needed. They both answered all of our questions and were super nice to talk to on the phone. The process of securing our place to live was very smooth. Would recommend them to anyone.

Aidan · 8 November 2024

★★★★★ 5/5

Google

I can't thank Abigail Stephens and Reside Manchester enough for my amazing experience! From the moment I moved in, Abigail was always there to help, promptly addressing any questions or concerns I had. Her friendly demeanor and genuine care made me feel right at home. I always recommend her to my friends who are looking for a place to rent. If you want a fantastic rental experience, I highly recommend Abigail and her team!

Iman · 5 October 2024

★★★★★ 5/5

Google

I can genuinely say that Reside Manchester is highly professional and cooperative, with a special thanks to Abigail Stephens, who supported me throughout my tenancy in Manchester. Abigail was consistently responsive, patient, and proactive, always staying ahead to make sure everything was handled smoothly. Whether it was a kitchen issue or my deposit return, she truly put the customer’s needs first. I highly recommend Reside Manchester and Abigail as your housing agent.

Adhiyayna · 26 October 2024

★★★★★ 5/5

Google

Reside have been amazing when dealing with our rental properties. The service they have provided in finding new tenants and making sure all was in place has been quick and professional at all times. They have been helpful and a pleasure to deal with. A special thank you to Lauren for being incredibly helpful and for going above and beyond in answering all of my questions ! Thank you.

Rachel · 2 December 2024

★★★★★ 5/5

Google

I had a fantastic experience with Reside Letting Agency, Manchester. From start to finish, the process was smooth and efficient. Megan, in particular, was incredibly helpful and professional throughout. Megan made the entire process easy and stress-free, always responsive and attentive to my needs. I truly appreciated Megan's expertise and the personalized service she provided. I highly recommend Reside for anyone looking for a reliable and customer-focused letting agency!

Neethu · 17 November 2024

★★★★★ 5/5

Google

I bought a property from Reside this year and despite the experience being stressful (not due to them or anything they did wrong) Esther was a rock throughout the whole process. She went above and beyond to keep me calm, stable and up to date on the process which I can safely say I have never seen an estate agent do before. I would continually use Esther again and again.

Alice · 2 November 2024

★★★★★ 5/5

Google

Lauren is always really helpful. When we report something she gets it sorted really quickly. Since she took over as our property manager we rarely have to wait more than a couple of hours for the problem to be picked up. More generally though I feel like there could be greater communication between the contractors and the team at reside but understandably that can be out of their control.

Chloe · 8 November 2024

★★★★★ 5/5

Google

Excellent service! Our agent Esther Pitt Scott was exceptional and it really felt like she had our back all the way. She went above and beyond to help us move the process of buying forward and stayed available and engaged throughout. Between incompetent solicitors and delays in everything, she was the one person who did their job well, on time, and with humour. Thank you!

Magdalena · 14 December 2024

★★★★★ 5/5

Google

We have used the lettings side of Reside for years and had great service, especially from Abigail. We have just sold with their sales team and had a great experience. Chelsea was really helpful at the beginning of the process and Esther did a great job through the sale chasing everyone and liaising with the buyers. Highly recommend for both sales & lettings!

Emma · 9 January 2025