Reside Manchester Manchester reviews

★★★★★ 5/5

Google

I cannot speak highly enough of my experience working with Reside Manchester, they always demonstrated unparalleled professionalism, expertise and genuine care for my needs as a client. I want to give a special thanks to Laura Richardson, her insights were invaluable and her responsiveness made the entire process smooth and enjoyable.

Fadi · 22 October 2024

★★★★★ 5/5

Google

Me and my Partner have been looking to move out and booked a viewing. we were greeted by Max who was absolutely lovely and really explained everything to us (which we needed as we are first time renters) he also showed us another flat they had available. all throughout the process we have had clear communication and the team really have catered to our circumstances. a massive thank you to Max and Jessica in particular. we’re very excited to move into our new home!

Renae · 9 November 2022

★★★★★ 5/5

Google

I've just moved in to my new flat in Manchester after returning from living abroad, and I have to say that my experience with Reside has been excellent so far! Emily Martin was wonderful showing me around the flat - professional, but friendly, open, approachable and genuine, also knowledgeable, and obviously also had a great relationship with the previous tenant, who was there as I viewed the flat. I liked the flat immediately, but first impressions count for a lot, and Emily made me feel that Reside was a company that I could trust, particularly in what currently seems a bit of a brutal market for renters! The rest of my experience up to now (reference checking, inventory, picking up keys, moving in etc) has also been very smooth, and the other people I've so far had contact with in the office / via email (Tara, Amy and Ashleigh) have also been friendly, professional, understanding and quick to respond when I've had any queries. Thanks a lot!

Liam · 9 November 2022

★★★★★ 1/5

Google

Typical estate agents. 1. Cleaning fee when perfectly clean. 2. Full paint job for a paint scuff - despite being advised wear & tear is acceptable. 3. Unable to fix a maintenance issue we'd had for 6 months due to not understanding the issue (our oven bulb's circuiting was broken but they decided to send 5 engineers with new bulbs - it was the wiring but they didn't quite get it) 4. A new account manager monthly who lasted a few weeks before being replaced by a new graduate 5. Never CC'd me and housemate into emails concerning both of us despite asking at every occassion I'll be seeing them in small claims, one to avoid at all costs.

David · 25 March 2026

★★★★★ 5/5

Google

I’ve only been renting from Reside for a short period of time but so far everybody has been very helpful. Lauren was very quickly resolved my issue with a carpark fob. Lily was also a big help during my moving process. I had so many issues …

Molly · 15 November 2025

★★★★★ 5/5

Google

The viewing, vetting (where we asked a hundred and one questions) and moving experience were flawless. Zvi was on hand and always came back so quickly and thoroughly with feedback at the outset and once handed over to Megan the high standard of communication and care has continued. We love the location and our flat and are very excited about the time ahead. Thanks guys! Louise

Louise · 28 October 2023

★★★★★ 5/5

Google

Moving houses is an anxious yet exciting time in anybody’s life. Starting a life at a new place, creating new memories and experiences are created by those who go out of their way to make you feel at home right from the start. That’s what the team in Reside Manchester did for my wife and I. Settling into a new country and surroundings, they held our hand and led us through the whole process from start to finish. Always approachable with our queries and concerns, they made sure we felt at home and with family always. Thank you Chelsea, Tara, Ashleigh, and everyone at Reside! You guys are the best!

Aravindan · 12 July 2022

★★★★★ 5/5

Google

Esther has simply been the best support throughout the sale of my home. It’s taken six months and two buyers to make one very happy seller! Responsive, determined and personal at all times. Esther is truly an asset for the business, and I can’t thank her enough for all of her help and support!

Daniel · 22 August 2025

★★★★★ 5/5

Google

As a client with Reside Manchester I have only seen positive value with them. From the onboarding process to the property management by Lauren and the team - always looking to communicate timely and resolve all matters in a professional and positive way. Thank you Reside!

Taha · 23 October 2024

★★★★★ 5/5

Google

We've used Reside to manage our Manchester flat for about 8 years now, and have nothing but good words to say about them. We mainly deal with Lauren who is particularly efficient at handling questions or issues raised by us or the tenants. She gives us great peace of mind. We live 4 hours drive away, so it's important that we have an agent that we can totally rely upon. And Lauren is not alone, all of the Reside staff we've come across are very professional and great to deal with. Not only have they provided us with good service, but it's clear that they treat the tenants with courtesy and respect. We continue to recommend them wholeheartedly.

Richard · 7 June 2022

★★★★★ 5/5

Google

I have engaged a few real estate property agents for my rental properties. I have no hesitation to recommend anyone to appoint Reside Manchester, which is the best property management companies that I’ve used. Its staffs are professional experts in the property management field and very attentive to details. A special mention goes to Lauren and her team, who are highly responsive and results oriented. I am lucky to have Reside Manchester to manage all of my Manchester properties.

Susan · 7 June 2022

★★★★★ 5/5

Google

Reside Manchester have looked after my three properties for the last 6 years and I've had no issues - Lauren in particular has been extremely helpful with resolving problems as they come up. Thank you to Lauren and the rest of the team!

John · 9 November 2024

★★★★★ 5/5

Google

We had an excellent experience with Joe Phillips from Reside Manchester. Joe was both honest and helpful at every turn and assisted in making the purchase smooth and hassle free. We have and will continue to stay in touch with him and would not hesitate in employing his services for any future purchases. His knowledge of the property market in and around central Manchester was invaluable to us and we are extremely grateful for all he has done.

Matthew · 7 June 2022

★★★★★ 5/5

Google

I had a great experience with Reside Manchester, especially with Paulina. From the initial viewing to the application process, she was professional, friendly, and very helpful. She arranged a great viewing experience, gave me enough time to look around properly, and answered all my questions clearly. Throughout the application and referencing stages, she was responsive and kept me well informed, making the whole process smooth and stress-free. I truly appreciate her support and excellent communication. Highly recommended!

Yedija · 15 March 2026

★★★★★ 5/5

Google

We have just begun our process with Reside, but already we are so pleased with the professionalism & friendliness of the team, especially Paulina who has been great. She has made a typically stressful process a breeze. 😊 …

Hannah · 25 December 2024

★★★★★ 5/5

Google

Esther at Reside has been absolutely amazing every step of the way in selling our flat in Manchester. She’s so friendly and professional, she communicates everything with us, she chases solicitors and estate agents up and down the chain and she definitely goes above and beyond. If we were to ever sell again, I’d want Esther and Reside to handle my sale. Thanks so much for all your help!

Emily · 11 May 2026

★★★★★ 5/5

Google

I had the opportunity to speak to Chelsea on couple of occasions in regards to the investment opportunities, she was brilliant; not only she gave me all the information about their current client’s developments but was also able to help me with the rentals information on other developments. Chelsea offered me a great service better than other estate agents. A special thanks to Chelsea for going over and above and being so helpful. I would highly recommend them.PositiveResponsiveness, Quality, Value

Zubair · 24 August 2021

★★★★★ 5/5

Google

I have recently moved into a new apartment in Manchester with the help of Reside. From arranging the viewing all the way through until moving in the team have been extremely helpful, professional and welcoming. Chelsea was an expert at guiding us around the apartment and the complex it sits within, her knowledge and customer service was superb. Lauren and Jessica who have assisted with ensuring the move has gone smoothly have been very supportive, professional and approachable. Both have been very attentive and have ensured the move has been completed with ease. Highly recommended for anyone looking to move within Manchester. Thank you.PositiveProfessionalism

Alan · 24 August 2021

★★★★★ 5/5

Google

Georgia was extremely helpful and patient with a difficult situation while trying to get a replacement key for me. Regular updates and constantly chasing up a poor building company to deal with my query, made sure she did everything she could for me as a tenant. Great letting agents and happy to be under them as a tenant and know any issues I have will be resolved. Thank you for all your help.

T · 2 August 2022

★★★★★ 5/5

Google

I had a stress free and quick move in, all the necessary information was communicated to me effectively and the response to my attempts at contacting Reside were quick and efficient. Tara Weare was really helpful and very friendly to speak with over the telephone, she kept me very well updated throughout the moving in process and was kind enough to give me some additional tips which really helped :) Very impressed with everyone at Reside, thank youPositiveResponsiveness, Professionalism

Jack · 24 August 2021

★★★★★ 1/5

Google

I’ve dealt with a lot of property companies in the past and this by far is the worst I’ve ever experienced. 3 days before we moved in we were notified that the balcony would be being removed, this has recently been said that Georgina had confirmed this in time for us to decide if we wanted to proceed. This was definitely not the case. We were made aware of this 3 day before our move in date. This left us no option but to proceed. The Balcony wasn’t an issue as we were told we could apply for rent reduction during this time. I have also spoke with my neighbour who also is applying for this. We have since been told this was never agreed, deffo was. When we moved into the apartment the agent working didn’t bother to stay to run the inventory with us, they apparently did this before we arrived and then handed the keys to us and said everything was fine. When we entered the flat we were shocked to see the flat had defiantly not been touched by a cleaner or if it had, the job was done in a rush. We found grease stains, old leaflets and dirt marks all over the kitchen, bedroom, bathrooms and hallway. Stained mattresses that we demanded to be replaced. We raised this with reside and got a professional cleaner sent out to fix this. We also had a carpet cleaner come out who tried to fix the carpet but wasn’t successful. We also raised the fact the blinds were broken and disgusting condition. These were fixed AFTER we logged the complaint. We received the inventory which highlighted none of these so spent hours of our time taking pictures and ended up uploading over 600 pictures to the inventory. Mayas en suit bathroom is full of mould, on the doorway, the carpet is constantly wet due to the lack of protection from the shower to the floor, we have raised this several times and was told this would be resolved, it wasn’t, obviously. This is still a problem 7 months after moving in. We also raised this again in the new yar which was responded saying someone would be in contact, they wasn’t. Maya had to go to the office to demand this be looked into. This is still not done. And Maya is still dealing with a bathroom full of mould which we are aware is a suable offence. We have since been told this will be looked into but since having this said numerous times we hold no hope. Finally, now our fridge freezer has broken, I raised this and filled in the fixo sheet as requested. I clearly stated in this that we would not be in as we both work full time and they would need to have access to be able to get in. I was told on text by the contractor that this was not told and he would need to come back tomorrow, 3 days without a fridge freezer. After sending texts saying this he came back and then said we need a new one and this has been sent to reside for approval. We have been told this will take place tomorrow, we will see. I can’t actually believe this company. Everything is a challenge and seems there is no sense of urgency at all. I will also be posting this message on google reviews, as requested at the start of the tenancy to give a review, im happy to give my honest experience. The company is shocking.

Chloe · 7 June 2021

★★★★★ 5/5

Google

I have been a tenant with reside for over 3 years and they are always really nice and accommodating. Lauren Richardson is our property manager and always replies promptly and nicely to any problems we have! Thanks Lauren :)

Sim · 22 October 2024

★★★★★ 5/5

Google

Georgia was extremely helpful and patient with a difficult situation while trying to get a replacement key for me. Regular updates and constantly chasing up a poor building company to deal with my query, made sure she did everything she could for me as a tenant. Great letting agents and happy to be under them as a tenant and know any issues I have will be resolved. Thank you for all your help.

Tanya · 7 June 2022

★★★★★ 5/5

Google

It might be difficult to find an apartment from abroad, but the team at Reside has given me a lot of support in the whole process. With their help, everything has worked out very easily and smoothly. I would like to thank the team members, especially Tara. She is absolutely helpful and responsive. She explained things to me clearly and took care of everything that we need. We cannot thank you enough, Tara!

Lingling · 7 June 2022