Reeds Rains, Didsbury reviews

★★★★★ 5/5

Google

Just to say a massive thank you to Craig especially and his team at the Didsbury branch. You have all been amazing throughout . You were professional, punctual, always returned my calls and emails, and went above .thanks again

Mohammed · 20 March 2022

★★★★★ 5/5

Google

Dealt with the quick sale of our flat in a professional and friendly member. Always replied to our queries helpfully and promptly, special thanks to Kimberley, Amy and Dom. We have also used them in the past for letting our flat, and they have always found our tenants very quickly and efficiently.

Van · 21 January 2017

★★★★★ 5/5

Google

RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client.

Sam · 20 March 2023

★★★★★ 5/5

Google

Buying our first home would not have been so easy without the services of our mortgage broker Andy Dawber. From the very beginning of our journey he spent time explaining the process to me in clear terms and answered ALL the questions I had (this man has patience in spades). He has a brilliant mind for numbers and would remember everything I had told him in previous conversations, which really made me feel like I was being listened to. He managed to find us a great mortgage deal and took care of the whole application which left me free to live my life and do my job with very little disruption. I can't even imagine how much more work I would have had to put in if Andy wasn't helping me every step of the way. If you're looking to buy your first home and feel like you need some guidance, do not hesitate to contact Andy at Embrace Financial Services. We're so grateful to Reeds Rains for recommending him to us, we would have been lost without him!

Lauren · 20 March 2022

★★★★★ 5/5

Google

As a buyer in a complicated purchase, Reeds Rains Didsbury were hugely helpful in keeping us informed and managing the process as efficiently as possible. Kimberley was always happy to help out and took as much stress out of the process as possible.

Dan · 21 January 2019

★★★★★ 1/5

Facebook

We have been renting for over 7 years and recently moved into a property, the first property we're in that has been under Reeds Rains. Heating not working when we moved in, toilet leaking which was already noted when we first viewed the property. We ended up with a water bill for thousands of £££ because of their negligence..luckily the water company were understanding of the reasons. Constantly sent round in circles trying to get maintenance done that should of been sorted before we even moved into the property. Really frustrating and poor communication.

Fatima · 21 January 2022

★★★★★ 5/5

Google

Fantastic agents, especially Elly. Made everything from valuation to viewings to sale incredibly straight forward and easy for me. Highly recommend!

Rebecca · 20 March 2023

★★★★★ 5/5

Google

Called up spoke to Brad who gave me some great advise about the current market with me being a first time buyer

Ethan · 20 January 2023

★★★★★ 4/5

Google

Excellent service from the team at Reeds Rains, particularly Amy who was always friendly and helpful despite me continuously harassing her! House sold quickly and a price we were certainly happy with. Thanks to you all again. Would def recommend.

Stephanie · 21 January 2018

★★★★★ 5/5

Google

I had a very positive experience with a recent sale in a niche market with the team at Reeds Rains. Many thanks for their hard work and advice especially Dominic, Kimberley and Ellie.

Marie · 20 January 2021

★★★★★ 5/5

Google

It was really a great experience to rent a house with Reeds Rains, didsbury. Thank you Elly you made it easy for us as new comers to the UK and Manchester to find the house we are looking forward to renting. We totally appreciate your co-operation, kindness and experience. We'll never hesitate to recommend you as a professional to help others find their dream house.

Mohamed · 20 January 2021

★★★★★ 5/5

Google

We have been using Reeds Rains letting services since earlier this year. We were searching for a house to rent during the onset of the pandemic lockdown, all while also balancing necessary work-related travel. The team at Reeds Rains (including Elly, Greg, and Connor) could not have been any more supportive, responsive, and flexible through this process. From the initial moment that we indicated interest in the house to dropping off the keys, we received excellent customer service and were continuously updated on the progress of the letting process. Since having moved into the house, the Reeds Rains team has also been very helpful with our queries and requests. Thank you to the team at Reeds Rains for making our move into our house as easy as possible, especially during an unpredictable year. Keep up the great work.

Nic · 20 March 2021

★★★★★ 5/5

Google

Just sold my house and could not fault the team at Reid’s rain , Elly was a star so helpful and supportive ,always at the end of phone when needed . Thank you all

Jane · 21 January 2020

★★★★★ 5/5

Google

Kimberley and the team dealt with my purchases and sales over the past few years and honestly I wouldn't go with any other estate agent. They have been very professional and always quick to respond. 5 Stars Daniel

Daniel · 21 January 2017

★★★★★ 1/5

Google

Pictures of flat were nothing like real life. Had hidden peeling floorboards and decrepit condition of house. Wasted time viewing.

Ryan · 13 May 2025

★★★★★ 5/5

Google

Where do I start Elly! We are about to move into our new home sold by Reeds Rain Didsbury. We are not even paying this wonderful person and yet she has been absolutely brilliant, she has been the only person in our chain who kept us updated and kept us informed of what was happening. I cannot praise Elly enough she is totally dedicated to her job and works above and beyond her duties of that I’m sure. Finally I would like to say a huge thank you, you are a true star who has kept me sain during this stressful time. Whatever you get paid its not enough a truly lovely, kind caring person. If I do ever move again I would 110% go to Elly @ Reeds Rains Didsbury.

Sarah · 21 January 2020

★★★★★ 5/5

Google

Initially, my property spent six months on the market with another Didsbury agent. Whilst there was interest I received only one very low offer and consequently removed the property from the market. Two months later, I met with Kimberley at Reeds and immediately I knew I should have instructed them originally. Professional, friendly and above all, they kept me informed at all times throughout the process. We held the open house ten days after the property went back on the market and within days I had several offers. These offers were for much more than it was on the market for with the previous agent. I would not hesitate to recommend the team at Reeds. The process, from initial instruction to accepting an offer was so swift. They did exactly what they told me they would do and they helped me achieve a much better result than I could have expected. Thank you Reeds!

Nicola · 21 January 2020

★★★★★ 5/5

Google

Our first contact with Reeds and Rains, Didsbury was through Dominic. He is so competent at what he does. He explained the whole process in detail and was also willing to listen to our views and opinions. He started the marketing of our property without any delay and within a matter of weeks we had a serious buyer. The staff who accompanied prospective buyers were also courteous and respected the rules of our house. Now, one staff member that every Estate Agent should have is Elly. Once our property was on the market, it was Elly who was our contact in the office. She is so good at what she does and even our buyer was amazed at how helpful she is. Any problems we ever had, even in buying our next property, she was willing to advise and smooth things.

Tibb · 21 January 2020

★★★★★ 5/5

Google

The best Agent in Town. David is always very helpful and knowledgeable.

Ernest · 20 March 2023

★★★★★ 5/5

Google

Excellent service from all the staff, excellent communicatin, kept me up to date and "in the loop." Made me feel important as the customer. The valuations manager Bev was especially helpful and professional.

Benmorgan135 · 21 January 2019

★★★★★ 1/5

Google

Absolutely vile to deal with they have allowed us to live in poor conditions and have done absolutely nothing regarding the safety of the property, we were burglared due to a faulty door which they were made aware of and they did absolutely nothing until it was to late, the house has no hand rail and they do absolutely nothing when you report maintenance issues, there’s a leak from the shower to the down stairs bathroom and they claim it’s not an issue, even the heating doesn’t work, do not deal with reeds rains they are awful

Sam · 21 January 2019

★★★★★ 1/5

Google

Beyond useless. Avoid. The list of failures and shortcomings include, but are by no means limited to: - Took two months to gain access to my own mailbox. In the end, only gained access by hiring a locksmith and charging the company. - My bank details were sent to a different person (who happened to have the same first name). The manager at the time didn’t seem to see the problem in this. - Despite being informed on numerous occasions, nothing was done about the black mould in the property. An independent surveyor described the situation as ‘worrying’ and ‘unacceptable’. - Absolutely awful at returning calls or replying to emails. I would often have to ring several days in a row to speak to the person who was ‘just on a call at the moment’. - Lost two sets of keys to the flat, meaning I had to get more cut. - Horrendously unorganised; to say the right hand doesn’t know what the left is doing is an understatement. It may be more accurate to say the right hand doesn’t know what the right hand is doing. - The inventory was done after living in the flat for two months. Quite how this is to show the state of the flat at the beginning of the tenancy, I’m unsure. - Upon checkout, tried to demand professional cleaning services used and a variety of other riders, none of which are mentioned in the contract. - It took the best part of three years for Reeds Rains to organise the repainting of the ceiling, despite reminders every three months on their ‘property inspections’. - An incredibly poor standard of proof-reading and spellchecking on official emails bearing the company letterhead.

Gareth · 21 January 2019

★★★★★ 5/5

Google

We have made use of Reeds Rains Didsbury several times to sell houses. From first meeting to conclusion of deals, the impression has been of an efficient, reliable team who are led capably and in a skilful manner by Kimberley Neilson . Contacts with the office are handled courteously and in a thorough manner. Information about would-be buyers is discussed in detail and the driving force is to fulfil a deal suitable for both sides in terms of price and timing with the seller’s needs being a priority. We would recommend them wholeheartedly. John and Helen Long

Helen · 21 January 2019

★★★★★ 5/5

Google

David is a perfect example of how a business should be run, credit to him for his customer service.

Dec · 20 March 2022