Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe can't recommend Reeds Rains highly enough!!
After a journey that lasted well over a year, we have finally completed, and we wanted to thank David and the whole team for their incredible support throughout.
David was exceptional from the very beginning. He guided us through every stage of the process with professionalism, knowledge, honesty, and genuine care. Throughout what became a long and sometimes challenging journey, he was always there with advice, reassurance, and encouragement. His positivity and commitment never wavered, and it was clear that he genuinely wanted the best outcome for us.
A special thank you to Daisy, who was amazing at keeping everything moving and handling the countless logistics involved behind the scenes. We'd also like to thank Joe and Emma for conducting the viewings at the start of our journey, and Anna and Tom for always taking the time to answer our calls, chase information, respond to enquiries, and keep us updated whenever we needed help.
Every member of the team was friendly, professional, approachable, and genuinely invested in helping us through the process. Buying and selling a home can be incredibly stressful, but having a team like this supporting you makes a huge difference.
We are so grateful for all the hard work, patience, and dedication shown by everyone involved. Thank you all for helping us finally reach the finish line. We wouldn't hesitate to recommend Reeds Rains to anyone.
Aleena · 22 June 2026
Agent replied · 22 August 2026
Thank you so much, Aleena, for your wonderful review and kind words. We're delighted we could support you throughout your journey, and we'll be sure to pass your thanks on to the team. Wishing you all the very best in your new home!
★★★★★ 5/5
GoogleOur house was let out by Reeds Rains for a year before selling. Joe was great in handling the valuation for letting and the letting management team was also good. And the sale proceeded well and smoothly once the offers came in. Tom was excellent in helping and explaining some issues. Love Daisy whose sunny disposition shone through over the phone… am glad she showed clients our house and got us great offers. And…, of course Joe was brilliant in helping calm my anxiety. I must say Joe, Daisy and Tom are brilliant in their expertise and ability to get the sale through with passion and dedication. So a huge thanks to these 3 amazing individuals.
Thank you
Ginette et al
Snow · 22 November 2025
Agent replied · 16 January 2026
Thank you so much for your wonderful review. We’re delighted to hear that your letting and sale journey went smoothly and that Joe, Daisy and Tom made such a positive impression throughout. Your kind words mean a great deal to the team, and we’re thrilled to have helped you achieve a great result.
Thank you again for placing your trust in Reeds Rains.
★★★★★ 5/5
GoogleI approached Reeds Rains and two others to value my flat in Withington. From the outset David was interested and engaged and came across like he wanted Reeds Rains to sell my flat. Once it was on the market and throughout the whole sale process Daisy and Joe were great. Between them they kept me up to date on what was happening, worked with both myself and the buyer to ensure a smooth sale and were available any time I had questions. I would recommend Reeds Rains wholeheartedly to anyone looking to sell.
Alistair · 18 October 2025
Agent replied · 16 January 2026
Thank you for your kind words. We’re so pleased David, Daisy and Joe were able to support you throughout your sale and make the process as smooth as possible. We truly appreciate your recommendation.
★★★★★ 5/5
GoogleReeds Rains Estate Agents Didsbury delivered an exceptional experience from start to finish. The team was friendly, professional, and always willing to go the extra mile to ensure everything ran smoothly. They kept me fully informed throughout the process and were quick to respond to any questions or concerns. Their knowledge of the local market was impressive, and they made what could have been a stressful experience feel easy and well-managed. I would highly recommend them to anyone looking for a reliable and dedicated estate agent in Didsbury!
Siam · 8 April 2026
Agent replied · 22 April 2026
Thank you so much for your kind words, it really does mean a lot to the whole team.
We’re delighted to hear that you had such a positive experience with us from start to finish. Our aim is always to make the process as smooth and stress-free as possible, so it’s great to know that our communication, support, and local knowledge made a difference.
It was an absolute pleasure working with you, and we truly appreciate your recommendation. If we can be of any help in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleDavid was incredibly helpful with a valuation query I had, he responded quickly and with all the information I required. I’d happily use Reeds Rains again in the future.
Nichola · 20 February 2026
Agent replied · 20 March 2026
Thank you so much for your kind review, it’s really appreciated. I’m glad I could help with your valuation query, and it’s great to hear you’d be happy to use us again in the future.
★★★★★ 5/5
GoogleIf I could give more than 5* I would. David Latus has been outstanding on the sale of our property and purchase of a new one.
Initially we had a private buyer for our house which fell through. At the time I had no real appreciation of how much work an estate agent does, especially in managing a chain. I believe our first sale would not have fallen through if David had been involved. Th whole team have been so professional, our queries have been answered in minutes. David wears many hats not least a calm voice when the chain gets jumpy with hold ups. Thanks to David and the team for making our second sale a very quick and seamless process. Highly recommend this team of professional estate agents who work with heart and soul.
Amanda · 20 March 2024
Agent replied · 20 March 2026
Thanks Amanda that very nice of you to say. Hope your loving your new home.
★★★★★ 5/5
GoogleWe recently sold our family home that had been in our family for almost 100 years, throughout the process, David Latus and his team were superb. Very attentive and always available when needed - from the initial meeting with David to review our home, to the completion of the sale.
The help and advice given to us during what was at times quite an emotional sale of our home, was very much appreciated. Thank you.
P · 20 March 2024
Agent replied · 20 January 2024
It was a pleasure to work for you and your brother. We wish you all the best and want to say thank you for your kind words.
★★★★★ 5/5
GoogleWe were helping our son to buy his first house. The whole team at Reeds Rains (Daisy, Joe and Tom) were very helpful from start to finish. Not only did they answer all our questions but they helped to speed the process along when the solicitors on both sides were taking a long time. In addition to the personal touch, Reeds Rains provide a virtual walk-through which has a measuring function. This enables you to make plans in advance of moving in.
Lidia · 18 October 2025
Agent replied · 16 January 2026
Thank you so much for your kind review. We’re delighted to hear that Daisy, Joe, and Tom were able to support you and your son throughout the buying process.
★★★★★ 1/5
GoogleWe approached Reeds Rains Didsbury to value our property as they had recently completed the sale of another apartment in the development.
From the outset they seemed totally disinterested in the commission. Their valuation was sight unseen and based on the single sale they had recently completed, taking no account of the condition of our property or the higher benchmark of well appointed properties in the development. It was delivered in a one line email.
Contrasted with other agents who chose to visit the property, offer advice on marketing strategies and valued it commensurate with its condition pitched against other nearby developments and sales, it struck us that Reeds Rains frankly couldn't be bothered to do their job properly and we decided this would follow through to their approach to marketing - it was no surprise the other property the marketed had been empty for months.
They also used our enquiry to sign us up to their mailing lists without our having ticked any opt-ins or seen a privacy notice, which is a breach of GDPR.
Avoid.
John · 18 September 2025
Agent replied · 16 January 2026
Hi John, Thank you for taking the time to share your feedback. We have also responded directly to your email regarding this matter.
We’re genuinely disappointed to hear that you’ve taken this view, as in our defence, we did provide a remote estimate in good faith, along with an offer to arrange a site visit should you wish to explore things further. On the specific date you requested, our availability was limited, and we had to prioritise existing client appointments, however, we did make it clear that we would be happy to visit at a later date.
We are very keen to market apartments in this development (given our recent sale) and certainly have no wish to fall short of anyone’s expectations. We feel this may have been a simple miscommunication and respectfully apologise for any frustration caused. We would welcome the opportunity to discuss the matter further and hope to clear things up. If your current agent doesn't get the price you hope for please get in touch as we would be keen to prove to you that we are very good at selling property and would like to improve your view of us.
★★★★★ 5/5
GoogleThis has been the first house I have entrusted to the company to let, what we thought was a small job on the property turned into something much bigger, from start to finish Brittany has been fantastic and has gone above and beyond her …
Hilary · 22 April 2025
Agent replied · 10 December 2024
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Brittany and the team. She truly goes above and beyond to ensure everything runs smoothly, and it's wonderful to know her efforts have made … More
★★★★★ 5/5
GoogleIf I could give more than 5* I would. David Latus has been outstanding on the sale of our property and purchase of a new one.
Initially we had a private buyer for our house which fell through. At the time I had no real appreciation of how much work an estate agent does, especially in managing a chain. I believe our first sale would not have fallen through if David had been involved. Th whole team have been so professional, our queries have been answered in minutes. David wears many hats not least a calm voice when the chain gets jumpy with hold ups. Thanks to David and the team for making our second sale a very quick and seamless process. Highly recommend this team of professional estate agents who work with heart and soul.
Amanda · 24 June 2023
Agent replied · 20 January 2024
Thanks Amanda that very nice of you to say. Hope your loving your new home.
★★★★★ 5/5
GoogleGreat support on house valuations , thanks Dave Latus for your help
Lee · 20 February 2026
Agent replied · 20 March 2026
Always a pleasure to see a beautiful home, yours really is, Lee. Thank you, and please let me know if you need any further help.
★★★★★ 5/5
GoogleI would like to thank David Latus for the great and professional service provided by him. He is always there to help and to provide the best advise. I would highly recommend him and he is the manager in there. …
Yasoori · 22 April 2025
Agent replied · 23 October 2024
Thank you so much for your kind words, Mouaid! I'm truly grateful for your recommendation and am thrilled to hear that you were pleased with the service. It was a pleasure assisting you, and I’m always here to help with any advice or support you may need. Thanks again for trusting me with your property needs!"
★★★★★ 5/5
GoogleBuying our first home was quite a nerve-wracking experience! But a huge thanks to Ryan and Connor and his team for being so supportive through the entire process!! I felt really comfortable emailing or calling with any concerns and they were exceptionally responsive and willing to reassure and help me with everything. You have all been amazing throughout the whole process. You were professional, punctual, always returned my calls and emails, and went above and beyond to ensure the buying was completed. I would definitely recommend purchasing your home through Reeds Rains Didsbury Once again THANK YOU 😊.
Jamila · 20 March 2023
Agent replied · 20 January 2024
Hi Jamila, Thanks for sharing always good to get good feedback.
★★★★★ 5/5
GoogleFrom start to finish I had a great experience from reeds rains in all aspects. Firstly I dealt with Ellie for the initial sale and then with David and Conner for continued support.
Ellie handled the sale perfectly and the support from both David and Conner was prompt on every contact.
The solicitors they found, and recommended were also very good, which in my experience of selling houses is rare !
If I sell a house in the near future, I will be going through reeds rains didsbury for sure.
Joseph · 20 March 2023
Agent replied · 20 January 2024
Hi Joe, it was a pleasure to work for you and Thank you.
★★★★★ 5/5
GoogleThank you so much to Daisy for accompanying us on the viewing yesterday. You were patient with my Mum walking around with her stick and full of positive responses to our questions. An honest and helpful look round, we appreciate your efforts.
C · 20 March 2025
Agent replied · 23 October 2024
Thank you so much for your lovely feedback! We're delighted to hear that Daisy made the viewing a positive experience for you and your Mum. She always aims to provide honest and helpful support, and it’s wonderful to know her patience and efforts were appreciated. If you need anything else, feel free to reach out, we’re here to help!
★★★★★ 5/5
GoogleThoroughly recommend David Latus and the whole team at the Didsbury office. Throughout the sale and purchase of our new home, David’s calm and professional advice and influence undoubtedly helped the negotiations between all parties. Both our solicitor and the other agent involved spoke extremely highly of him and his efforts to communicate with all those in the chain. Without doubt a Five Star service.
Jill · 20 March 2024
Agent replied · 20 January 2024
Thanks for sharing this Jill it was a pleasure!
★★★★★ 5/5
GoogleWe had a bury good experience with Reeds Rains in Didsbury, thank you to the team for your help and guidance during a stressful period of buying our next home.
.
Rosie · 20 August 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review! We’re delighted to hear that you had a positive experience with the team at Reeds Rains Didsbury. We completely appreciate that buying a new home can be a stressful time, so it’s fantastic to know that our guidance and support helped make the process a little easier. We wish you all the very best in your new home! 🏡
★★★★★ 3/5
GoogleGood experience and very personable dealings with Craig from the Didsbury office, many thanks!
But after moving in, there's no heating to the property and an issue that had been known about 3 weeks prior to moving in has not been fixed yet resulting in the mains water being turned off. Tried to call emergency out of hours contact to get it sorted but they're busy at the moment. Appalling service from Reeds Rains generally, especially given they knew we were moving in 3 weeks in advance and now we have no heating and constant water supply, worst experience moving into a property so far.
I didn't give fewer stars since Craig has been nice throughout the experience
Omar · 20 March 2022
Agent replied · 20 January 2024
Hi Omar Thank you for sharing your experience and dealings with Craig at our branch. Regarding landlord issues, we will be looking in to this matter further as it has clearly reflected badly on the branch you are reviewing.
★★★★★ 5/5
GoogleA huge thanks to Brittany Knight for going above and beyond during our tenancy. She is extremely knowledgeable, kind, helpful and definitely one of the best property managers we have had! ☺️
Simran · 4 April 2025
Agent replied · 4 May 2025
Thank you so much for your kind words! We’re delighted to hear that Brittany provided such outstanding service during your tenancy. She truly takes pride in ensuring our tenants receive the best possible support, and your feedback means a lot to us. We'll be sure to pass on your appreciation to her.
★★★★★ 5/5
GoogleWe recently had to sell our Aunt’s property, which at the time was a bit of a worry as we live in Leicestershire. This branch, Didsbury, lead by David was recommended by a relative and it was the best decision we made!
The service we received was second to none and we can’t praise David the Manager enough, for his care, true knowledge and passion to deliver!
Jayne · 20 March 2023
Agent replied · 20 January 2024
Thanks Jayne, great feedback and always here if you need anything.
★★★★★ 5/5
GoogleDavid Latus and the team could not have been more professional, thorough and helpful in managing the sale of our property. Their level of service consistently went above and beyond what could have been expected. The whole team was unfailingly polite and ready to provide information throughout the process. Would definitely recommend.
Dee · 20 March 2024
Agent replied · 21 June 2024
Thank you for your kind comments, it was a pleasure.
★★★★★ 1/5
GoogleAppalling customer service. We tried repeatedly to book a viewing of a property. Despite repeated assurances we would be contacted once viewings were available, we were never contacted. We attempted to call several times to be met with an answer phone. We left our details to be called back which we never recieved. We were very keen on the property so kept trying. Once I finally got through to a member of staff, I received apologies, was informed they had been booking viewings of the property (which in fairness were cancelled but we were never informed). I asked to be called once viewings were being booked and asked a question about the property. The member of staff promised to call me with answers to my questions. That was several weeks ago.
We have since given up and had an offer accepted on a nearby property. Absolutely appalling, disrespectful and dishonest service.
Matt · 20 March 2021
Agent replied · 20 January 2024
Hello Matt,
I am really sorry you have not been happy with the
experience you’ve had from Reeds Rains. We take
customer satisfaction very importantly and as such I
would like to look into the issues further. Please could
you email me at: david.latus@reedsrains.co.uk I will be happy to explain why this happened and investigate the matter further if you feel appropriate.
Kind regards,
Reeds Rains Didsbury
★★★★★ 5/5
GoogleReeds Rains in Didsbury were fabulous. Right from the initial visit to the property for sale, Kimberley's and Elly's enthusiasm and confidence soon allayed any anxiety I had. They were very knowledgeable of the area and were very patient and helpful, answering all of my questions and explaining the selling process comprehensively. Despite Covid , when I rang their office, Craig was always on the ball answering the phone and never failed passing on messages. The whole team, particularly Katie and David, went over and above their remit to keep the process running smoothly and quickly. They maintained a strong communication link between both solicitors, the buyers and me. Reeds Rains offer an excellent service and I would have no hesitation in using them again in the future.
Joanne · 20 March 2021
Agent replied · 20 January 2024
Hello Joanne,
Thank you for your kind review, we are
always delighted to hear positive feedback
about our team the branch. We wish you
the best and hope you have a great 2021.
Kind regards,
David
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