Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty Genius has answerd all …
Property Genius has answerd all questions we have had. It is very interesting that they use a lot of different technology ideas for keeping track of the rental process all the way on keeping us informed. We are looking forward to moving in to our new rental property in a weeks time.
Ben · 19 January 2018
★★★★★ 5/5
GoogleWell informed and kept me in the loop during my rental application process.
Jed · 25 March 2024
★★★★★ 5/5
TrustpilotEasy to deal with
Easy to deal with, efficient and happy to answer your questions. Would recommend for letting or buying.
Joanna · 27 February 2018
Agent replied · 14 June 2024
Thank you for your review - really pleased to hear to hear this!
★★★★★ 5/5
TrustpilotExcellent Service with an extremely…
Excellent Service with an extremely good reporting system for accounts and condition inspections
Graham · 27 February 2018
Agent replied · 14 June 2024
Thank you Graham, I’m really pleased to hear this!
★★★★★ 5/5
TrustpilotFantastic service again from PropGen
Fantastic service again from PropGen - The staff are on the ball, the paperwork is sharp - the best letting department I have seen. Try them!!! James P
James · 30 June 2022
★★★★★ 5/5
GoogleEasy & efficient move. Some initial repairs but picked up quick enough
Holly · 16 June 2022
★★★★★ 5/5
TrustpilotBeen using Property Genius for over six…
Been using Property Genius for over six years now. Really happy with how easy they are to deal with, they're proactive, friendly and know their stuff.
CW · 27 February 2018
★★★★★ 5/5
TrustpilotEasy, pleasant, helpful
It was very easy to arrange a viewing with Property Genius, and the agent that showed us round was very pleasant and helpful.
Stefanie · 16 January 2018
★★★★★ 5/5
TrustpilotWas shown around a property in urmston
Was shown around a property in urmston. Very nice guy. Great flat. Great location.Thanks again
Gary · 17 August 2018
★★★★★ 5/5
TrustpilotPunctual
Punctual, polite and provide clear and detailed explanations, very happy to do business with him!
Mara/Adrian · 11 July 2018
★★★★★ 1/5
Trustpilotscammers
scammers. dealing with these cowboys was an awful experience affecting my wallet as well.
Tomas · 22 August 2018
★★★★★ 5/5
GoogleRating only, no written review.
Ishani · 5 August 2025
★★★★★ 5/5
GoogleRating only, no written review.
Dan · 26 July 2025
★★★★★ 1/5
GoogleTruly awful
C · 5 April 2025
★★★★★ 5/5
GoogleRating only, no written review.
Sadikul · 11 February 2025
★★★★★ 5/5
GoogleVery satisfying
Kate · 29 May 2024
★★★★★ 5/5
GoogleRating only, no written review.
Feba · 25 March 2024
★★★★★ 1/5
GoogleRating only, no written review.
Olegas · 16 June 2023
Agent replied · 15 June 2024
Hello Olegas,
We'll write the same response as we did to your Trustpilot review 7 days ago. We apologise for the inconvenience caused by the outcome of your application. We would like to address the issues raised in your review, again.
Firstly, we would like to clarify that our company carries out thorough checks on all prospective tenants, including credit checks and background checks, to protect the interests of our clients. In your case, we discovered an undeclared County Court Judgement on Olegas' credit report, which unfortunately led to the failure of your application.
We always ask for complete and accurate information during the application process, and unfortunately, in this case, the undeclared County Court Judgement was not disclosed. We understand that this can be frustrating, but it is our responsibility to ensure that our clients' properties are occupied by tenants who are financially responsible.
We understand that you may be disappointed with the outcome, but we would like to assure you that our checks are carried out with the aim of protecting our clients' interests. We always ask people to be helpful throughout the referencing process to ensure that all necessary information is obtained.
Thank you for your understanding.
★★★★★ 4/5
GoogleRating only, no written review.
Vladyslava · 16 June 2023
Agent replied · 15 June 2024
Thank you Vladyslava!
★★★★★ 5/5
Google👍 …
Abdalslam · 16 June 2023
★★★★★ 5/5
GoogleRating only, no written review.
Barbara · 16 June 2023
Agent replied · 15 June 2024
Thank you Barbara!
★★★★★ 5/5
GoogleRating only, no written review.
Sandeep · 16 June 2023
Agent replied · 15 June 2024
Thank you Sandeep! I really appreciate you reaching out with your feedback.
★★★★★ 5/5
GoogleRating only, no written review.
Abdul · 16 June 2023
★★★★★ 5/5
GoogleRating only, no written review.
Peter · 16 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.