Trusted Agent profile · Manchester
★★★★★
953 reviews across 3 platforms
293 Deansgate, Manchester, M3 4EW
Philip James Manchester's office in Manchester, at 293 Deansgate, is rated 3.0 out of 5 across 953 reviews on three platforms, including 608 Google reviews rated 2.5.
Tell us what you need and we'll put you in touch. Philip James Manchester Manchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GooglePhilip James were very impressive and professional across all aspects re the sale of my flat. Quick to respond to any queries and always very willing to help even with small aspects. I can only highly recommend to anyone considering selling their property.
1/5
GoogleThey don't pickup calls, no response to emails, voice mail. Called another branch and they advised keep calling or visit branch. In which world they are living?
1/5
GoogleA shocking experience. They don't answer the phone, they don't return messages, emails or applications to view properties. I've never experienced a worst agency in my life.
5/5
Trustpilotvery good
very good！ perfect！
5/5
Trustpilotvery welcoming
Rating only, no written review.
1/5
GoogleI have called many times and left messages to call back. Unfortunately no one is interested to call back, such a company does not deserve a good feedback.
1/5
GoogleHonestly they are the worst company to work with. Their customer service is very poor and workers are not helpful at all…. Worst experience with them.
1/5
GoogleHave a question? Dont bother calling- unless you really like answering machines. Face to face comms? I hope you like rudeness. I find it very thoughtful of them to not clutter up your inbox with replies to questions.
1/5
GoogleSexist unprofessional staff that ignored me during a viewing as they "assumed I was the companion" of a man there. I left my name, made the booking just like everyone else and was refused a leaflet and ignored. Absolute Joke.
1/5
GoogleMONEY GRABBING agency. With poor communication through emails/phones, its either impossible to reach them via phone or you'll wait 3-4 working days till you get email back. Cherry on top is that they will deduct your £ 690 deposit without informing you.
1/5
GoogleBad lettings agency. Rude staff who make you feel they have no time for you when you need their help. It takes around 15-20 calls before they answer the phone and also takes 8 weeks each time you need something looking at.
1/5
GoogleWhoever’s in charge, they need to have serious talks with the Manchester branch wow. Disgraceful, rude and looked bored and basically implied for us to leave.
1/5
GoogleSexist unprofessional staff that ignored me during a viewing as they "assumed I was the companion" of a man there. I left my name, made the booking just like everyone else and was refused a leaflet and ignored. Absolute Joke.
1/5
GoogleAbsolutely disgusting treatment of tenants, forced to spend lockdown predominantly indoors inhaling spores from black mould and whatever other fungi were growing around the house that the landlord didn't deem worth sorting out.
1/5
GoogleVery unhelpful and rude female staff member. We were not told that our viewing we had booked a week in advance had been cancelled and were left stranded outside the development with no apology. Do not recommend.
1/5
GoogleTerrible service. Can never get through to them. Rude staff No contact when offers are unsuccessful. Awful company with no morals.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleI’m so pleased we found Philip James when we needed to re-locate to Manchester. Gemma, James and the team were so helpful and their local knowledge is just what we needed moving to a new city.
1/5
GoogleDO NOT GO TO THEM! They are extremely unprofessional. It takes extremely long to resolve simple issues. They seem to not understand how emails work. Do yourself a favour - save the headache and book with someone else. ANYONE ELSE.
1/5
GoogleTerrible letting agency. Very rude to tenants that want simple questions answering. The lettings department never answer the phone or return phone calls. There seems to be only one person in the office trained to deal with anything.
5/5
GoogleOverall very happy with Philip James, their service was well above my experience with other agencies, James showed us around several properties and was professional, helpful and friendly throughout. I would recommend them to anyone.
1/5
GoogleLooking for an agent to sell my flat. I called them. Three times on three different days, with no answer. Not impressed at all.
1/5
GoogleBe sure you read the other reviews before using this company for a rental, they're disgusting. A money grabbing agency and with the highest fees ever and you end up without an apartment. Absolute jokes. Do not trust them.
1/5
GoogleWe lost a lot of time, waiting an answer, and didn't get any. No call answers, no email answers. 👎👎👎👎 …
1/5
GoogleDO NOT RENT WITH PHILIP JAMES Been through hell and back regarding maintaince and bassically robbing us of money. Terrible communication they ignore you as much as possible. Can't wait to move out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Philip James Manchester Manchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
