Philip James Manchester Manchester reviews

★★★★★ 5/5

Google

Titu showed us around the property, he was an informative and helpful agent, would recommend to others.

Ula · 3 May 2025

★★★★★ 1/5

Google

Tried calling a billion time over weeks they never pick up. But they put up new properties on right.. to then not pick up your call when you try enquire

Kelvin · 9 October 2022

★★★★★ 1/5

Trustpilot

maintenance Team very poor

maintenance Team very poor. been trying to resolve issue with remediation of leak damage for over a year. Still not done.

Miss · 28 July 2023

★★★★★ 1/5

Trustpilot

Just the Worst

There are some bad agents about but these have to be the worst. NEVER answer their phones and NEVER respond to emails. Just awful and impossible to deal with whether you are tenant, someone wanting to view a property or an owner wnating someone to manage your property and not be bothered by tenants who can't ever get through to the agent.

Peter · 6 October 2022

★★★★★ 5/5

Trustpilot

Louis came to deliver the inspection in…

Louis came to deliver the inspection in our property, and was lovely

Ciara · 26 February 2024

★★★★★ 1/5

Google

Avoid at all costs. Rude and refused us basic requests while we rented from them which could have had life changing ramifications. Upped our rent for no reason and gave a discount to those who came round to view. Contacted the references for those who came round to view without their permission, causing them embarrassment at work. The property might be good but Philip james treat their customers with arrogance and contempt. Avoid and preferable help shut them down.

Moemen · 7 July 2018

★★★★★ 1/5

Google

Awful do not rent a property with these people..very unprofessional too expensive and add fees on left right and centre,my daughter was moving out but went into labour and ended up in hospital with premature baby..they kept sending terrible emails asking when she would be out of the property even before the date that was originally discussed and on the contract! Adding 1000 pounds on because she couldn't give an exact date when she was in hospital with a poorley newborn.disgusting.

Jennifer · 7 July 2017

★★★★★ 5/5

Google

Fantastic service start to finish. I had found a property to rent and within minutes I was booked in to view the property and within a few days I was back in Philip James signing contracts! Staff were very helpful with everything, I couldn't have asked for more. I would highly recommend Philip James as an Agent and would definitely use them again in the future. All round it was a great experience & I was made to feel at ease, especially as I was a first time renter!!

Jess · 7 July 2017

★★★★★ 5/5

Trustpilot

Highly Impressed..

I came into the office today and a lovely lady called Sophie talked me through the local areas, she was so helpful and knowledgeable. Highly impressed.

Sarah · 11 February 2023

★★★★★ 1/5

Google

Absolutely Disgusting Company. There are hidden charges at every turn and renters will never receive deposits back with additional admin charges "up to £150" in each instance. They will charge for work that is never completed and If you are trusting them with your property then you will be sorry, both from the shoddy repairs that take months to complete to the lack of respect to their clients. I have never experienced a company as untrustworthy and corrupt as this one. They must have paid for the positive reviews.. Avoid at all costs.

Peter · 7 July 2016

★★★★★ 5/5

Google

I bought my flat in Manchester a couple of years ago through Philip James and was very happy with the experience, so when this year I wanted to sell, they were really the only agents I wanted to use. I couldn't be happier with the experience again. Their fees are reasonable, the team work tirelessly to get things moving with the solicitors, and as before, I was kept constantly informed about what was happening. This level of communication is key to help make the stressful experience of selling or buying a home far easier! A big thank you to everyone I dealt with and I'll be recommending you whenever friends are buying/selling!

Doug · 7 July 2016

★★★★★ 1/5

Google

THE WORST PROPERTY AGENT booked an appointment and no one turned up, waited for half an hour outside the building, as they said someone will call me back and turn out they said it is cancelled HOWEVER NOONE INFORM ME. AND NO CALL BACK AT ALL. No one take up the responsibility , apologise and even explain what’s happen. What a poor experience!!!

Hoi · 6 July 2022

★★★★★ 1/5

Google

The worst lettings agents ever. In the past 5 years as a prospective tenant living in London and now Manchester I've dealt with various estate agents for lettings, Philip James lettings Didsbury have been one of the worst I've come across. The staff is arrogant, rude and unprofessional. They treat customers like as if they are doing us a favor by arranging viewings. To all prospective tenants, take my advice, there are plenty of decent lettings agents in Manchester, if you want a good enough service as a customer and like to be treated well then avoid Philip James at all costs.

Farhan · 8 July 2015

★★★★★ 1/5

Google

If only I could leave 0 stars. I had a viewing booked today with Philip James on my day off work. The viewing was scheduled for 10.30am, and I arrived on time to find another person waiting to view the same flat, which I thought was strange. The lady showing us the property was late (by only a few minutes) and proceeded to demonstrate the secure entry (albeit not on purpose) by not having a fob. She then buzzed every flat in the building and argued with a tenant for about 5 minutes trying to get us in the building. This was the first red flag. When we finally entered a tenant came out and apologized for the messy carpets by saying that "teenagers always come in and mess up the floor", which, combined with the treadmill in the entrance hall was red flag number two. When we finally made it up the stairs to the flat, she fumbled with the keys for another few minutes before declaring that the key she had did not fit the lock. How a professional letting agent could arrive to a viewing with NO fob and NO key to the actual flat is beyond me. She left myself and this gentleman completely bewildered outside the flat while she went downstairs. Finally, instead of coming back up the stairs, she called my phone from outside the building and said she couldn't find the keys and we'd have to come back outside and reschedule for another day. I was very excited about viewing this property and wasted the entire morning of my day off travelling from the other side of Manchester for a viewing and I didn't even get inside the flat. I am disgusted with the service of this "professional" letting agent and will not be viewing anymore of their properties!

Nay · 8 July 2015

★★★★★ 1/5

Google

This company were repeatedly rude and uninterested on the phone. When a viewing was eventually booked, the property was then posted the next day as let agreed online without them attempting to inform us that it had gone, which would have meant wasted time meeting someone that wouldn't have arrived at the property for the viewing. It took us phoning them ourselves to check and confirm that the property had gone. Extremely unimpressed with their service.

JoshM1239 · 7 July 2019

★★★★★ 1/5

Google

Philip James Partnership are an absolutly shocking, money-grabbing agency. I rented a flat through them for a year and was charged an astronomical amount of money initially as agency fees, I was then re-charged this amount of money to simply lengthen my contract for another 6 months. Futhermore when accidentally over-paying a months rent they charged me £30 to have the money returned. Finally not only did they take part of my deposit for issues which existed when I moved into the flat, they ALSO charged an admin fee for doing this! During the tenancy they did not respond to any calls regarding issues with the flat. They are a shocking agency and to be avoided where possible.

Jean-François · 8 July 2014

★★★★★ 5/5

Trustpilot

Great communication and support throughout the process

Always happy to help and answer questions, support requests and help make the process as smooth as possible. Quick communication and responses really helped!

M · 6 March 2023

★★★★★ 4/5

Trustpilot

Good Communication

I do enjoy communications with Katherine, she is definitely a people person.

Chrissie · 18 January 2024

★★★★★ 1/5

Google

Philip James property agents are the worst property agents anyone can deal with. Not only are they VERY RUDE AND UNPROFESSIONAL, they are dubious and try at every chance they have to extort money from their tenants. I stayed in a house on Broadway salford managed by them and I must say this is the worst experience I have ever had in my life. I repeat nobody should have any dealings with them.

Stella · 6 July 2020

★★★★★ 5/5

Google

Rebekah was great and helped drive the sale of our apartment in challenging times .We will not hesitate in enlisting Philip James in the future.

Val · 6 July 2020

★★★★★ 5/5

Google

In the process of purchasing a property through Philip James and having dealt with a number of estate agents in the past few months, I can confidently say Philip James have been the most helpful and proactive. Tom’s customer service is impeccable and he genuinely can’t do more to help you. Lewis and Adeel have also been great, communication has been consistent and I’m so pleased my purchase is being handled by them.

Kayleigh · 6 July 2020

★★★★★ 5/5

Google

The agency is very good and they have helped me a lot. I am going to rent my second apartment with this agency and Kate always answers my emails quickly and specifying everything clearly so that everything is easy for me.

Victor · 6 July 2020

★★★★★ 1/5

Google

AVOID AT ALL COST !!! worth 0 stars... Never use this agency unless you agree with never getting your deposit back... it is absolute extortion ! they take advantage of students and are extremely incompetent... from move in to move out and deposit return I could've never been more disappointed .... Worst first experience at least now I know what's the worst to expect...NegativeResponsiveness, Quality, Professionalism, Value

Inès · 26 October 2021

★★★★★ 1/5

Google

Rude, unprofessional, unpleasant to deal with. The sort of people if left in charge of the vacuuming would end up leaving your house on fire. Literally had a problem with the roof letting wet in and they did NOTHING about it blaming the landlord, with the old "not our problem" attitude and they had the nerve to INCREASE THE RENT and threaten me with fines and damaging my credit rating because I refused. AVOID LIKE THE PLAGUE!!!

Scranmaster · 7 July 2018