5/5
Looked at 4 properties today, liked them, and Kevin who showed them to us was of great help.
Agent replied · 31 December 2024
Hello, Many thanks for your lovely review! I will pass your feedback on to Kevin. Kind Regards Jennie

Trusted Agent profile · Manchester
Verified
★★★★★
486 reviews across 1 platform
323 Wilmslow Road, Manchester, M14 6NW
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Nicholas Humphreys's office in Manchester, at 323 Wilmslow Road, is rated 4.2 out of 5 across 486 reviews on 1 platform, including 486 Google reviews rated 4.2.
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Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
Looked at 4 properties today, liked them, and Kevin who showed them to us was of great help.
Hello, Many thanks for your lovely review! I will pass your feedback on to Kevin. Kind Regards Jennie
5/5
Dani was amazing when giving us a viewing of a house, she was comforting and answered all our questions!!
5/5
Amazing service from Hayley today, lovely flat. She answered my questions, walked us through and was really nice. Highly recommend.
5/5
My experience with Delyce was excellent she is knowledgeable and very professional, great property management thank you again Delyce
5/5
Nicholas Humphreys in Fallowfield have been looking after my student HMOs for around 5 years since I moved to Sweden. I was really worried about emigrating but having NH on my team has made this pretty painless and the service they provide just seems to get better each year! I've worked with a couple of different property managers and both have been amazing. They seem to take real pride in their work and go out of their way to make me feel at ease about by properties. I seriously can't recommend these guys enough and having worked with a number of different agant's over the past 10 years, NH are definitely the best! :) Thank you!
1/5
Avoid at all costs. Very bad communication, couldn’t even tell us our landlords name. Charged us £50 just to take the house off their website and an additional £400 deposit which they would not confirm was going through a proper deposit protection scheme. Sent out the wrong contract for the house asking for an extended employment history and other bits inappropriately personal information about guarantors. Once we flagged this they said ‘oh sorry wrong form we don’t need any of that information’ which is especially suspicious. Impossible to back out once the process has started. If you ring them you’ll be speaking to an 18 y/o who’s never done any form of customer service in their life. Lied about the contents of the house and that it would be cleaned before tenancy started, now we have a mouse/rat infestation and had to practically beg for the black mould in the bathroom to be removed.
5/5
Wonderful friendly staff that make you feel comfortable when answering any of your questions no matter how silly they might sound! House viewings are arranged promptly and without hesation upon request to suit your schedule. Best estate agents I've used so far while being a student for 3 years here in Manchester!
5/5
lewis was great help and gave us a lot of usefull and helpfull information, thank you
Thanks for the great review- I’ll pass the feedback on to Lewis! Kind Regards Jennie
5/5
kevin was a real help and was an amazing person answered all the revelant questiones asked
Hello, Many thanks for your fab review!
5/5
Max in the lettings department of Nicholas Humphreys was professional and efficient from the first day I spoke to him. This year, since putting our property on with Nicholas Humphreys, it let in record time. I am so impressed with the service we have received. Thank you Max!
5/5
Kevin kindly took us all places we wanted to and explained everything we needed to know. Very good time:)
5/5
The people that work are a great bunch of human beings and go above and beyond to help you as much as they possiblely can.
5/5
viewed multiple properties with Kevin, he was very knowledgeable and helpful with any questions we asked!! Thanks again!!
5/5
A massive thankyou to Lewis for our house viewing! Did an amazing job!
Hello, Thanks so much for your lovely review!
5/5
We had Haley! she was very lovely and very informative and answered all of our questions throughly.
5/5
Just had two viewings with Sarah, she answered all questions in depth and was extremely lovely and professional.
5/5
Really good service. Very lovely and welcoming. Communication was top quality. Thank you!
1/5
The absolute worse letting agency Ive every used- no one picks up the phones, takes months to get any fixtures sorted after logging it, at the end of tenancy they gave inconsistent and false references for tenants and when questioned the reply was “well we’ve seen one of your housemates has given us a 1 star review” extremely unprofessional- 0/10 would not recommend.
5/5
kevin was amazing perfect house and helped us getting a viewing so fast
5/5
Very friendly, open to questions and provided useful information when required.
Hello, Many thanks for your lovely review!
1/5
If you're not a fan of mould or damp, Nicholas Humphreys is one to avoid. They don't communicate with their tenants and ignore issues brought to their attention. These are disgraceful issues at any time, but especially during a pandemic and when people who rent with them suffer from asthma.NegativeResponsiveness, Quality, Value
Hello Kayleigh, I can not actually see you listed as one of our tenants. Please could you contact me to discuss the issues mentioned on 01613009180. Thanks Jennie Office Manager
5/5
Kevin showed me around, was friendly snd answered all my questions :)
Hello, Many thanks for the review, it's very much appreciated!
5/5
Nicholas Humphrey's have been extremely useful, friendly and efficient. Would definitely recommend.
Hello, Many thanks for your review, it’s very much appreciated! Kind Regards Jennie
1/5
Honestly , the most unprofessional letting agency I have ever experienced. It is a NIGHTMARE trying to communicate with these people. We have had maintenance issues that have been left for MONTHS. They have ignored countless emails, the maintenance reporting system is completely pointless... staff haven’t got a clue about anything. Pathetic. Do yourselves a favour and find a different letting agency.
Hi, I have tried to contact you on several occasions since you left this review as your flatmate has confirmed via email that there are now no outstanding maintenance issues since the last single repair was carried out last week. Please call me at the office 0161 300 9180 as I'd like to discuss this with you. Dan, Director.
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