Trusted Agent profile · Manchester

Hills Eccles reviews in Manchester

★★★★★ Excellent

684 reviews across 2 platforms

Sentinel House, Albert Street, Manchester, M30 0SS

Hills's office in Manchester, at Sentinel House, is rated 4.6 out of 5 across 684 reviews on two platforms, including 578 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

578

Reviews on Google

This office

Facebook logo

4.5 / 5

106

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Dealing with Lauren was great experience. Very responsive and helpful.

Martin · 6 July 2021

Agent replied · 6 July 2023

Thanks Martin, i know Lauren will appreciate your comments, thanks again from everyone at Hills

5/5

Google

Lucy has listened to my different property requirements and has offered me properties which have met both. She has been very attentive and not just sent everything on the books but tailored the properties to my requirements. Even organising viewings of properties ahead of formal release to the market

James · 9 October 2022

Agent replied · 6 July 2023

Cheers James, this will mean a lot to Lucy, thanks for your comments and support

5/5

Google

Hills Residential were brilliant from start to finish. I could not recommend them enough.

Peter · 6 July 2020

Agent replied · 6 July 2023

Thanks Peter, i will pass on your feedback to the team. Thank you for giving us the opportunity, if there is anything else we can do feel free to get in touch, all the best for the future from everyone at Hills Residential

5/5

Google

Holly as been an absolute star from start to finish Thankyou for putting up with me when I was getting stressed xxx

Zoe · 4 August 2024

Agent replied · 25 August 2024

Haha, dont worry about it all part of the ups and downs of moving house. Thank you for the card and the chocolates, they went down very well! If there is anything else we can do to be of assistance please dont hesitate to get in touch

5/5

Google

I have let my own property and rented from this company for years, I would never use a different agent, the full lettings team are amazing from every angle, nothing is a problem and they cater to every need of landlords and tenants, I would recommended highly to anyone looking for a letting agents in Manchester they found me an amazing long term tenant.

Bernadette · 7 July 2019

Agent replied · 6 July 2023

Thank you for taking the time to write the lettings office a review, i know they will appreciate your comments and i will make sure they get them, kindest regards Martin, Hills Residential

5/5

Google

I became involved with Hills Residential having just had a bad experience with a previous estate agent. I did my business with Hollie and she was absolutely brilliant. She sold my property within days with excellent results. I cannot thank Hills or Hollie enough for turning a very stressful experience into a very easy and efficient experience.

GILLIAN · 6 July 2021

Agent replied · 6 July 2023

Thanks Gillian, really appreciate you taking the time to write us a review. It was never going to be easy selling a house in a global pandemic but i am glad to say we got there, all the best for the future from everyone at Hills Residential

5/5

Facebook

Buying a house with Hills Residential has been an excellent experience! The team and Charlotte in particular is an asset to the team, going above and beyond her duty to help buying a house as stress free as possible. Would highly recommend using their services

Katy · 17 July 2020

5/5

Google

Recently bought a property through hills residential and the process couldn’t of been any more smoother hollie Davis & Leah Bolton at the office was a pleasure and always so helpful with any questions I had ..so so happy! Thanks again for everything you’ve made mine and my partners dream come true! would definitely recommended this company and these girls X

Kirsty · 6 July 2020

Agent replied · 6 July 2023

Thanks Kristy, i know Leah and Hollie will appreciate you taking the time to write them and the office a review, ill make sure they see it. Hope the new home is going well, and thanks again from everyone at Hills Residential

5/5

Facebook

We recently bought a property from Hills Residential in Eccles. From start to finish the service and relationship we had with Charlotte Coleby and her team was fantastic. Super efficient, professional and friendly all rolled into one. We would absolutely recommend Hills, Charlotte and her team.

Jeannette · 5 January 2020

5/5

Google

We had contacted a lot of agents and found they were taking far too long to come back to us. However Hills Residential have been great from day one, they made our whole process of becoming tenants really easy and Katie who was our main point of contact (even now) has always been great. Would recommend.

Georgina · 6 July 2021

Agent replied · 6 July 2023

Thanks Georgina, ill make sure Katie gets your review and let me take this opportunity to wish you all the best with the property and the future from everyone at Hills

5/5

Google

Hills provided a great experience as first time buyers, great communication from Holly keeping us updated throughout the process! Overall a brilliant service in every aspect!

Bethany · 27 April 2024

Agent replied · 25 August 2024

Thanks Bethany, ill make sure Holly sees your feedback. It means a lot to the team so thank you for taking the time to write a review

5/5

Google

Highly professional, personal service. Top notch customer service! Without doubt one of the best agents in Manchester. Sales Manager, Charlotte kept me appraised all during the sales process and dealt with all issues promptly and contributed greatly to a successful and smooth sale of my property in Manchester.

Saf · 7 July 2018

5/5

Google

Really enjoyed my experience working with Hills - they made everything super easy and kept constant contact so I was always one step ahead of the process. Wonderful staff and wonderfully stress free process!

Nathan · 27 October 2023

Agent replied · 26 November 2023

Thanks Nathan, hope the house works out well, great to work with you and all the best for the future. If there is anything else we can do to be of assistance please dont hesitate to get in touch!

5/5

Google

Hills agency team is very nice. Specially Isabella customer service is top-notch. She is very supportive and always there yo solve your problems.

Mohsin · 14 August 2025

5/5

Facebook

I found a house in March 2021 that I wanted to buy for my mum. We picked up the keys on Friday. It has been quite a smooth transition which was great for my mum and we were kept up to date throughout the whole process. I was working with Ryan Evans who was great!

Leanne · 14 June 2021

Agent replied · 6 July 2023

Thank you so much Leanne! We hope your mum settles in well and enjoys her new home

1/5

Google

Where do I even begin. I’ve been a tenant in a property managed by Hills Lettings since mid December 2021 - and they’ve left me living without hot water ever since. Their staff find it acceptable to lie about work that is due to be carried out - the mould pictured spreading throughout the dining room was apparently booked to be fixed shortly after I moved in. Given it’s been 5 months that clearly wasn’t the case. The water pressure to the house is too low for the boiler to supply the taps and shower with hot water. They seem to be dragging their feet to implement a solution and I have to wonder what they’re doing all day because this limbo seems to have no end in sight. They email me every month to check I’m paying the rent on a property that is not fit for human habitation. Disgusting.

Dani · 6 July 2022

5/5

Google

Great local staff, they are not pushy like other estate agents and work at your speed very caring.......

Philip · 18 August 2024

Agent replied · 25 October 2024

Thanks Philip for taking the time to write us a review, it means so much to everyone involved. If there is anything else we can do to be of assistance throughout the sale dont hesitate to get in touch, thanks again

5/5

Google

Would highly recommend hills, they are very helpful hollie was dealing with my case, she always there to help with it moving forward and pushing it over the line nice and quick for me. Thanks hollie and team.

Charlie · 6 June 2023

Agent replied · 28 July 2023

Thanks Charlie, appreciate your help and support. Thanks for taking the time to review our service from everyone at Hills

5/5

Google

Charlotte from the Eccles office was an absolute star from start to finish, we had a lot of ups and down with our move but the only constant positive was Charlotte as she always delivered. Hills as a company are fantastic and i would highly recommend them to anyone looking to buy or sell.

Stuart · 6 July 2021

Agent replied · 6 July 2023

Thanks Stuart, i know Charlotte will appreciate your comments, it means a lot. All the best for the future and thanks again for taking the time to write us a review, from Martin and the team at Hills

5/5

Google

All the staff at Hills were very helpful and knowledgeable and made the sale of my house run smoothly

Gail · 26 July 2024

Agent replied · 25 August 2024

Thanks Gail for your review, the team will really appreciate it, if there is anything else we can do dont hesitate to get in touch

5/5

Google

I was fortunate enough to be buying a house through Hills Residential. My contact was Abi and I couldn't have asked for a more helpful approachable member of staff who went above and beyond to ensure everything went smoothly in the transaction of my property. I would highly recommend Hills Residential and would look to deal with them again in the near future.

S · 7 July 2017

Agent replied · 6 July 2023

Thank you so much for the kind words and comments, hope you enjoy your new home from everyone at Hills Residential

5/5

Google

Bought and sold with Hills over the last 10 years and always been great to deal with!

Jack · 18 August 2024

Agent replied · 25 October 2024

Thanks Jack, it means a lot, thanks for taking the time to review our service. All the best with the new property, location and future from everyone at HIlls

5/5

Facebook

Thank you to all at Hills A good service

Jo · 18 December 2024

Agent replied · 23 October 2025

I barely compliment someone. But I admire you. Your smile is attractive, and your photos are beautiful. You look gorgeous and charming. I would love to be friends with you, but I feel it's not right to send you a request without your consent. I hope you don't mind sending me a friend request. I hope to get a response from you soon. Thanks, stay safe, and remain blessed.

5/5

Google

A fantastic service provided by Ryan at Hills. Efficiently delivered with clear and regular progress updates. The biggest bonus was communication, with queries being dealt with promptly and accurately (often within the hour). If only our solicitors were half as competent! Could not recommend highly enough.

Mike · 6 July 2022

Agent replied · 6 July 2023

Cheers Mike, Ill make sure Ryan sees your review, it really is appreciated. Thanks for taking the time and all the best with the house from Martin and the team at Hills

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hills's Google reviewsLeave Hills a review

Questions about Hills Eccles

Has Hills won any awards?

Yes. In The Trusted Agent 2026 awards: Hills, Manchester won Platinum.

The Trusted Agent

Is this your office? Claim your page.