4/5
Initial Enquiry conversation
This was an initial enquiry conversation. Charlotte was polite, clear and concise and able to answer my queries to date.

Trusted Agent profile · Manchester
★★★★★
2,760 reviews across 3 platforms
St Georges House, Manchester, M2 3NQ
Express Estate Agency's office in Manchester, at St Georges House, is rated 4.2 out of 5 across 2,760 reviews on three platforms, including 971 Google reviews rated 4.1. See how it compares with other estate agents in Manchester.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
4/5
Initial Enquiry conversation
This was an initial enquiry conversation. Charlotte was polite, clear and concise and able to answer my queries to date.
5/5
Well explained
Well explained, Chantelle was extremely pleasant and answered my questions fully. Will certainly give information plenty of thought and will make a decision soon.
5/5
I would like to say a great big thank you to William, he helped me through what was a very acrimonious sale, always there to help and advise me at every step of the way. … More
5/5
Rhianna was really friendly and…
Rhianna was really friendly and carefully talked me through all my options. It was freshing to have a positive 'estate agent' experience.
5/5
Will Kenny has been very proactive and so far very happy. I am a purchaser but when I saw the house the seller mentioned that another company,........mauve stones were hopeless! Will kept me fully informed and is very professional. Thanks Will
5/5
It was a great experience altogether
It was a great experience altogether. Thanks to Rob
5/5
Daniel was absolutely fantastic
Daniel was absolutely fantastic. Knowledgeable and communicated my options perfectly.And ultimately helped me get the property I wanted.
5/5
Dan was great told me everything I…
Dan was great told me everything I needed to know 10/10 highly recommended!
5/5
Great Service
Megan kept in touch every step of way, keeping us in the loop with the progress of our offer.
5/5
Nik was very helpful and was very clear…
Nik was very helpful and was very clear in delivering information
5/5
Carmine very helpful from the first…
Carmine very helpful from the first phone call and managed to arrange a viewing within 20 minutes! He then handled the negotiations very quickly and efficiently, which led to us buying the property within two days.We are very happy with his service so far, he is very professional and knowledgeable.Kind regards.Jasmine Kittermaster
4/5
Good but no follow-up
Nik was very knowledgeable and informative. The promised follow-up email however never came
4/5
Brilliant service .
Brilliant service .. within 8 weeks they found me a buyer .. Ryan Dillon has been fantastic
5/5
Property sale
Joshua was very helpful and kept me informed of what was happening with the sale of my property.
5/5
Excellent working arrangement
Paul was excellent.He kept us informed throughout and was able to respond to all our queries, with patience and understating.Great to work with.
5/5
Georgina was absolutely amazing
Georgina was absolutely amazing, extremely quick to respond to all of my enquiries and extremely efficient at dealing with rejection and accepted offers
5/5
Nik was very helpful explained…
Nik was very helpful explained everything very clearly.
5/5
Elliot has been super efficient and helpful from start to end of the process. He kept me well informed at all times. He is courteous, polite and knowledgeable about the market. Elliot has been a joy to deal with.
1/5
Apart from sending me a letter saying…
Apart from sending me a letter saying they can give you market value for your property. You ring them and they offer you 70% of the market value. Sorry I am not that desperate to sell call terminated. Wide berth given I have just received an email stating these have asked for a response from me about this statement but can’t find it total joke
5/5
Chantelle was friendly and easy to talk…
Chantelle was friendly and easy to talk to, she assured me of a few doubts regarding the property market.
1/5
Extremely disappointing and distressing…
Extremely disappointing and distressing experience
4/5
Charlotte was very clear in explaining…
Charlotte was very clear in explaining the process of your company and very helpful
5/5
Expert customer service
Ryan was so very helpful and kept me updated at all times
1/5
They will get negative reviews removed.
The point of a review is to warn other potential buyers. I did not proceed to becoming a customer. They had my review removed because I could not prove purchase and I had already deleted their stream of emails so had no proof of appointment or conversation. Clearly they are very efficient at cleaning up negative reviews. I'm quite sure this one will be removed too. Trustpilot you are letting your users down.
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