Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDave has been great to work with. The house was let just after the second viewing! Prior to this the house was with another agent who was unable to let the house and were dragging their feet. I must say from start to finish Dave @ bridgfords has been professional.
Zaka · 25 October 2018
Agent replied · 23 October 2024
Hi Zaka
Thank you leaving this review. I am happy to hear that the property was let so quickly and I will make sure your comments are fed back to Dave!
Kind regards, Chris
★★★★★ 5/5
GoogleBriony was super helpful when we were looking for a property to rent. She organised a viewing the day after I rang and looked around the property with me. The whole process was very professional and efficient. Would definitely recommend!PositiveProfessionalism
Kitty · 24 October 2021
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIsabelle was very helpful in helping us secure a property. She was very quick to respond to a voice message and then very efficient in checking whether we wanted to proceed, in the end helping us to secure the property.PositiveResponsiveness
Hannah · 24 October 2021
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our house through the Withington branch, and the service we got from Sian, Adam and Laura was excellent, and house sold in really quick time. Sian in particular was so easy to deal with, and kept us informed and reassured throughout the process. Would recommend.
Anton · 14 January 2020
Agent replied · 12 January 2025
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
TrustpilotBridgfords- Buxton
My husband and I have bought and sold quite a few properties over the years and this is the first time I have felt impressed enough to write a review. Choosing an estate agent can be tricky and choosing someone you can trust with possibly one of the biggest financial transactions during a lifetime can be quite scary. Thankfully, a recent experience of purchasing a property in the Buxton area has helped change my view of estate agents and their skill sets.I would like to make a special mention of the team that work at the Buxton office of Bridgfords. John Sweeton and Judy Scouler lead a great team and Judy in particular made the recent process of finding and securing a suitable property for my family a really positive experience. Judy was helpful, perpetually positive and demonstrated a superb set of communication skills when delicate negotiations were needed. Her ability to maintain a professional service despite any hurdles she came across was commendable. I like to think that both the seller and I (the buyer) left the purchasing process feeling like we had both gained what we needed to and a bit more. So, well done Judy.I would recommend this particular team as they communicate with you in a timely manner; they keep you updated when necessary and answer all the questions you have as quickly as possible. I would certainly use them again.
Victoria · 11 August 2019
★★★★★ 5/5
GoogleThank you to all of the staff at Bridgfords who guided me through the process of selling my home and onward purchase of new property . Richard , James and Sadaf took time to understand concerns along the way - Your effort and patience was greatly appreciated . Regards , Barry
BARRY · 22 October 2025
★★★★★ 1/5
TrustpilotDear sir/ madam
Dear sir/ madamI am writing to you to inform you that I currently live in cubic apartments in Preston. I've been living there for eight months now with myself and my partner my day job i dpund out found that a lad had been squatting in one of the flats he's been letting homeless people into the building and on numerous occasions they been seen selling drugs. Also damaging letterboxes and robbing people's mail. Pictures were put up of males ecr I informed ppm management there room number and police but males still live there day and night it's getting bad my misses is scared I have to walk her every were. Were moving soon but this is not on. I should not have to move because police and building people don't do anything. I'm informing you hopefully something can be done soon .he'd been selling drugs and bridgefords refused to help at all. They were not helpful at all they have a duty of care and didn't care at all just about there money .
Customer · 10 July 2019
★★★★★ 2/5
GoogleWe had rented a house through bridgefords. Our tenancy ended in September. And we have still not got our deposit back. The letting agency did not process the deposit release forms for over a month, for no good reason. Also they do not respond to emails. One has to send several emails ( literally) and wait for weeks to recieve any response.
In short, if one wants things done in reasonable time and professional level, this is definitely not the place.
Aditi · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have received excellent service and advice from Bridgefords but in particular the mortgage advisor Hammad who has been absolutely outstanding.
He has gone the extra mile for myself and my daughter through really difficult personal circumstances and has made such a difference to our lives . He has been amazing.
I would highly recommend this mortgage advisor and this estate agents, they are kind , caring and human in what can be a stressful process.
Cannot recommend them enough.PositiveResponsiveness, Professionalism
Jill · 24 October 2022
Agent replied · 23 October 2024
Thank you for your wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGreat experience with the Gosforth branch
Great experience with the Gosforth branch. I’d been struggling for almost 6 months with another estate agent to get my flat ready and tenanted. It only took Jennalise and team 2-3 weeks to have the apartment readied and tenanted after taking the keys from the other agent. She was very hands-on, responsive and professional. Thank you so much!
David · 12 May 2023
★★★★★ 5/5
GoogleVery helpful team, Isabelle and Jess were quick and efficient and made our experience an easy one. They are have helped with all of our queries so far and I won't hesitate to speak to them again if I need to in future.PositiveResponsiveness, Professionalism
Cat · 24 October 2020
Agent replied · 23 October 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotGreat experience with Maciek…
Great experience with Maciek Starczewski. He had remortgaged my house when no mortgage brokers could help. Huge thank you ☺️.
Aiman · 29 June 2026
★★★★★ 5/5
TrustpilotRecently moved to Huddersfield
I have recently moved to Huddersfield from London and Bridgfords was incredible. Sarah has been with me through the whole process and has been really helpful with all my enquiries. Also got back to emails quickly which is great as moving can be stressful. There was a welcoming pack of goodies when I got to the property!! Very satisfied with their customer service.
Jessica · 3 November 2022
★★★★★ 2/5
TrustpilotVery unsatisfactory experience so far!
Put in an offer on an already vacant flat at the beginning of the week as the property I'm currently in has sold so i need to find somewhere urgently and this fitted the bill perfectly.. Rang them back today to find out why I've not heard anything from them to only find out they still had not submitted my offer to the seller and that they would be doing it today and would get back to me later about the outcome of my offer..surprise surprise i have not heard anything back from them im appalled at their lack of enthusiasm I thought they were ment to be selling properties not sitting on them!! I also mistakenly thought they were a reputable estate agents until I read all the negative reviews on here some with the similar experience I'm currently having with them!!
Sam · 25 October 2024
★★★★★ 1/5
TrustpilotVery bizarre ethos
My wife and I found a property of interest being marketed by the Washington branch. We were in a very strong position regarding our status as we are actually completing on our current property on the 30th and prepared to move into rented to get the right house moving forward. This was pointed out to the representative who took the phone call. We viewed the property and I must say the young lady who came out was very friendly and professional. It was very clear from both the pictures and the live viewing that the property required a lot of work both inside and out to make it liveable. We exercised due diligence and found that the property next door had been on the market in June 2024 for exactly the same price as the one we had interest in but it had been fully modernised, had an extension and fully landscaped garden. We felt a below asking price was in order taking this information into consideration and made contact again with the Washington office. The offer was put forward and we were told as it was 5 minutes to closing they would contact the vendors Monday and be in touch. Monday came and went with no follow up call. Today I rang back in and spoke to the exact person I’d discussed the offer with and he seemed totally un phased he hadn’t made any contact with an update. I explained the rational behind the offer regarding the house next door and he replied ahhh that house is much smaller. When I pointed out we had the original listing in front of us and it was exactly the same he just said oh and moved on. Again we explained the situation and even intimated we may go up a little. He said he would go back to the vendors and call me back. Well would you believe it still no call back. I’m really now not surprised after reading the rest of the reviews on here but I do hope someone of a higher level reads this and maybe educates this chap on the art of selling and negotiating. Right now he’s more sales prevention and a poor representative for front of house sales. We will move on and look elsewhere.
Paul · 22 October 2024
★★★★★ 5/5
GoogleHannah Cope was fabulous and looked after the sale all they way through , if it wasn't for Hannah I would still be waiting for the sale to go through. Thanks Hannah for everythingPositiveResponsiveness, Quality, Professionalism, Value
Val · 13 January 2022
Agent replied · 12 January 2025
Thank you for the wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotScheming, conniving people
They were nice enough when I wanted to rent a property. Not so nice at the end of my tenancy when they withheld my ENTIRE deposit without providing any breakdown of costs, reasoning and ignored all my requests. I had to make a claim through the My Deposits scheme who eventually recovered most of my deposit back. Company were useless, unhelpful, rude and trying to take advantage of a young girl living by herself. Well you made a bad choice because I got back what was mine, no thanks to you, and will NEVER rent or buy through yourselves again.
Emily · 18 October 2018
★★★★★ 5/5
GoogleMason from the Withington branch was very understanding of the time pressure that we found ourselves in as a house. He couldn't have made the process easier for us and we felt like we were in safe hands. All of our questions were replied to in a timely manner and we are very happy with the contact he helped us enter into. Definitely would recommend!
Lily · 28 November 2023
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotNot even worth one star
Not even worth one star. I am the landlord and I received the worst service I've ever experiences. If you want to be ignored for weeks and lose money, use their service. I was holding off at giving this review hoping that things will improve, but after weeks of chasing my emails were falling on the deaf ears. First of all, accounts either too busy or too incompetent to deal with basic request, not willing to investigate any repair issues charges, the companies they are using to fix the property are doing botched jobs, resulting in hundreds of pounds loses. Sheer irresponsibility and lack of professionalism, unwillingness to help or resolve any problems leaves you humiliated as a customer, I would go quietly if I wasn't paying any money, but since I'm being charged EACH MONTH for the service which I COULD DO MYSELF, I think I deserve to say something! I really hope I can close my account as soon as possible because I'm really done with being neglected. Can I just ask, how hard is it to reply to an email? Be prepared to wait a week, of FOUR in my case. Horrible, caused huge distress and I really hope your management take note of all the negative response EVERYWHERE and do something about it. Lettings agency on the other hand in Swinton on the other hand is lovely and Hannah Smith was particularly help full, than her for that.
Yuna · 8 June 2018
★★★★★ 5/5
GoogleI would thoroughly recommend Bridgfords in Withington, having just sold my house through them. The buyer was found just three days after we signed the contract with them and the completion took place in less than three months. They kept me … More
Basir · 24 December 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Basir. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a wonderful and welcoming experience form the team at bridgfords. I have been worried about finding a house to rent for so long. I have to thank Isabelle for making it so easy.
Highly recommended
Richard · 13 January 2022
Agent replied · 12 January 2025
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 1/5
TrustpilotI was tenant for 8 years
I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.
Lucas · 17 October 2017
★★★★★ 1/5
TrustpilotMade an offer on a property
Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.
Nathan · 1 June 2023
★★★★★ 5/5
TrustpilotMortgage adviser at Halifax branch
Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.
Charlie · 13 August 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.