Bridgfords Manchester Sales reviews

★★★★★ 1/5

Google

Tried to view 2 apartments. Apartment 1 they rang literally an hour or so to say that they ‘couldn’t find the keys’ when we were already on our way. Today they didn’t turn up at all. Rang the office and the girl meeting us apparently finished at lunchtime and had left a note to say that the viewing had been cancelled. No one had informed us. All this in one week. Poor.

Joanne · 27 July 2024

★★★★★ 5/5

Google

James Gosden helped throughout the process of signing for the house and acted professional to help us find somewhere quickly and efficiently. He was able to answer all questions and provide us with the information necessary

Dan · 25 October 2025

★★★★★ 5/5

Google

I’m a landlord I have one property with Bridgfords. My point of contact “Dan Mooney” is amazing. As I only own one property I’m not very clued up on the ins and outs of being a landlord. Dan always goes up and above what I’d say he needs to help me with whatever queries and issues I may have. He responds to all emails pretty much within the hour, either by phone call or by email. Any problem I’ve ever had he’s resolved the same day. My experience using bridgfords and with Dan have been 10/10. I’d definitely recommend anyone to use bridgfords based on my experience. Thanks X.

Pops · 29 January 2024

★★★★★ 5/5

Google

The bridgfords is really quick letting agency and user friendly .Daniel Bright is very quick in responding and making the letting very easy and quick .Thanks to Daniel Bright. reasonable renting costs .so highly recommended agency

Thamizharasi · 26 October 2023

★★★★★ 5/5

Google

Izzy was absolutely amazing in helping us secure our flat today! She was attentive and professional every step of the way, very responsive and clearly showed interest in helping us. Not a bad word to say!

Amy · 26 October 2023

★★★★★ 1/5

Google

I am here to take back my good experience with Daniel from Bridgfords. I initially thought they were a good letting agency, but after 4 weeks I have come to conclude they and their affiliates (Connells group) are bad letting agents and should be avoided. They made my first renting experience in the UK a terrible and stressful one. All they were after was our holding deposit. After providing all the necessary informations from our part, and delaying with their 3rd party referencing (Keysafe), they are now threatening to withdraw our application. They don’t reply their emails or contact you for updates, you have to be the one pursuing them. Their staffs are equally rude. I hope I get my deposit back as they are the one threatening to withdraw.

HALIMAH · 13 January 2024

★★★★★ 5/5

Google

Daniel was so lovely helpful in our hunt for an apartment that fit our needs! It was very smooth process.

Toluwani · 26 August 2024

★★★★★ 1/5

Google

To whom it may concern, I am writing to raise my concern regarding the service I have received from your …

Sam · 17 February 2026

★★★★★ 1/5

Trustpilot

STAY AWAY!!!! SCAMMERS!!!!

Why I need to give them one rate star. They don't deserve even for 0.Scammers and unprofessionalls.September 1st I should have moved to a rented flat in Manchester. On the pics and you tube short movie sent by this agency( which are old to attract attention !!!) everything looks very nice.In the reality completely different. Place is not in a good condition to live in, not even in a basic. It's not health and safety. Flat had not been cleaned after previous tenant or even tenants(if someone really lived before). Inspection had not been done before my moving date. Mould is everywhere in the flat, walls are dirty (black),gas cooker is damaged, knobs pop out and using of it may cause fire and even explosion, there is no possibility to open windows, in case of a gas leaking or dense smoke there's no chance to make flow of air, in case of a fire the only one way to escape is through main door only, smell of this flat is disgusting, grouty mould in the bathroom. Old, dirty mattress with stains. Old shaking wardrobe that may collapse and cause injury. A devastated piece of furniture inside the room. Living there may cause serious health and safety problems.Flat should have been prepared before moving. But no one did anything.Letting agent/Landlord was not in the flat during moving in. Key collection in the branch. Flat looks like an abandoned place!!!!Straight away I gave termination to the landlord due to negligence.I asked for a full refund but they are not (letting agency/ landlord)willingness to do this.I recorded video and took some pictures (if someone would like to see, pls contact me)One week after my moving date agency sent cleaners (8th September)cleaners to that flat. Next day I came there to take a look at a result. Cleaners done - bathtube, toilet. In the kitchen - worktops, cupboards and top of the gas cooker.Knobs from the gas cooker poped out as previously.Walls not even touched. Mould still there. Rest as I mentioned above.I returned keys to the letting agency.Next week (Monday 12Sep) I received an email from letting agency that landlord agreed to release me from the contract but wants to keep my deposit which I think in these matter is absolutely not fair.I'm feeling scammed depressed,broken down and humiliated.If you will find good place in a very attractive price and want to arrange viewings then agency usually will never give you any response or send response that flat/house is not available anymore.If you call them and say you're interested and ready to pay then you attract attention.Agency and landlord earned money and have you deep in their ......!!!!Shame I can't puy in here pics and movie.I lost £1290. Luckily I could come back to my former place. Otherwise I would be homeless or had to move into that ruin place.STAY AWAY and RUN AWAY!!!!! Not worth your health. Do not waste your time.Branch in Chorlton, Manchester

Michał · 25 September 2022

★★★★★ 1/5

Trustpilot

Bridgfords

Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.

Nicole · 11 September 2022

★★★★★ 1/5

Google

We are currently involved with a deposite dispute through countrywide. They're in the landlords back pocket. Peter Cleaver told me, that id misunderstood a SAR request and couldn't put one in to access my own information. Even though I have done and it's been completed so a scare tactic to try and settle the matter quickly. Told me I should agree to the landlords side so it can be done "and he can work on other things" Clearly not interested in being fair between landlords and tenants. Will be taking matters further

James · 23 May 2025

★★★★★ 5/5

Google

I am very happy with the cervice received from Bridgeford lettings. Danial Bright has been exceedingly helpful in guiding us through the process.

Max · 27 June 2024

★★★★★ 5/5

Google

Dan was a great help during my viewing and also his communication has been very clear and helpful during our initial stages of securing our next apartment.

Macaulay · 12 April 2024

★★★★★ 5/5

Google

Visited the branch last week. I was assited by Daniel Bright and he gave me a list of all the properties to choose from and we decided the property got a virtual viewing done and the process was completed within a few days and I am on the referencing stages awaiting my approval. Excellent service and response. Daniel helped me throughout the process and assisted me promptly. Thank you

Sid · 27 July 2024

★★★★★ 5/5

Google

Tom Richmond has been really helpful and prompt replying to my calls and emails :)

Mol · 25 October 2024

★★★★★ 5/5

Google

Mia and Jorgina helped me with my move in very professionally and efficiently.

Wendy · 10 April 2026

★★★★★ 5/5

Trustpilot

Grace at Bridgfords Withington was…

Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)

Niamh · 16 August 2024

★★★★★ 5/5

Google

Big thanks to Dan Bright! Help me get everything sorted nicely and quickly! Amazing experience working with the guys here!

Dong · 27 July 2024

★★★★★ 5/5

Google

Adeel and Lydia were verry helpfull, helped me to get afordable mortgage in thos times, thank you.

Paweł · 26 August 2024

★★★★★ 1/5

Trustpilot

They rented me a house at 26 Jefferson…

They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you

Emre · 22 April 2025

★★★★★ 5/5

Google

Izzy was an excellent agent and absolutely awesome to deal with. She's very helpful and was always available for information at anytime. Thanks again Izzy for helping us find our dream home!

Tanya · 26 October 2023

★★★★★ 5/5

Google

It was very pleasant that I could talk to Tom since all the process were fast, clear and smooth. They answered nicely, responded very fast (didn't have to wait for more than one day), most of the discussion was done over the phone which I really liked compared to some other agencies that only contact through emails, late. I was looking for one bedroom flat, could do inline viewing first, paid holding fee and now waiting for a real viewing. Overall I can say their customer service is amazing and can recommend to even my frieds!!!

Kim · 26 October 2023

★★★★★ 1/5

Google

Save yourself the headache. We’ve been reporting urgent repairs for weeks but nothing is being done. The flat we were told would be mould-free and clean is covered with dirt (yes dirt), mould and dog hair. The flat smells so bad that we don’t even stay in it. The agency and landlord knew about the mould issue and did nothing. The dishwasher, radiator, ventilations and most appliances are simply not working, some are mouldy. Some of the furniture we were told would be included in the flat is missing and some broken/damaged. Completely outrageous. We are paying rent for an apartment we can barely live in. The photos don't even do it justice. I’ve had mould poisoning and severe allergy symptoms because of the dust, dog hair and mould. Still, they just apologise and say they will get back to us, but nothing gets done anyway. I hate leaving bad reviews, but this is a literal nightmare.

Leila · 26 October 2023

★★★★★ 5/5

Google

My friend and I recently put an application in to rent one of the properties with this firm. We were greeted on the phone by Dan. He was incredibly helpful in giving us additional information for the flat, even sending over a video tour via WhatsApp! We then went on to rent the property and he has answered any questions we had along the way. From our experience a very efficient letting agency. Will be going back again if we need to let in the future!

Jake · 26 October 2023