Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMyself and my partner have been struggling with finding our first flat together for the last month or so, and then we got in contact with Dan. Dan showed us a flat that ticked every box we were looking for and worked quickly to get us a viewing the same day. At the viewing he was really knowledgeable about the property and really bubbly and friendly, making us feel even happier than we already were about getting the flat. Dans communication has been amazing and we can’t thank him enough for his help 😊
Natalie · 26 October 2023
Agent replied · 25 October 2024
Thank you for your wonderful 5* review and thank you for your kind words. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an incredible experience with this agency! I highly recommend them, as I managed to rent a spacious flat in a prime location at a great price:)
The team is amazing - they're all very friendly, supportive, and professional. In particular, I want to give a shout-out to Dan, who was simply exceptional. He was always there to answer my questions, offer advice, and provide assistance whenever I needed it. He went above and beyond his duties to ensure that I had a smooth and stress-free experience, even after I was transferred to his colleague. Thanks to him, I was able to find my dream apartment in Manchester in no time at all.
Overall, I couldn't be happier with my experience!
Anastasiya · 26 October 2023
Agent replied · 25 October 2024
Many thanks Anastasiya for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an amazing experience with Dan Mooney at Bridgfords - Manchester Office today. His professionalism and friendly demeanor were truly impressive. Following my initial call to view an apartment, the first stages of the tenancy process were completed within a matter of hours.
I extend my sincere gratitude to Dan Mooney for his exceptional service thus far. I am optimistic that the remaining stages of the tenancy process will be just as smooth as the initial steps.
Sultan · 30 November 2023
Agent replied · 25 October 2024
Many thanks for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgfords has been the best letting agency by far to deal with. I just recently moved to Manchester from Canada and had many questions regarding the letting process to secure my own flat, and Dan/Izzy at Bridgfords have been a huge help in answering all questions and guiding me through the process. Their honesty has been much appreciated, and they have settled all anxiety/worries. We look forward to wrapping things up here and securing our new place for July!
Darren · 26 October 2023
Agent replied · 25 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotExcellent Customer Service
I visited a number of estate agents in Halifax Centre last week and Bridgfords were the best by far. On entry I was welcomed by Courtney who went above and beyond to help me with my enquiry. She took my details and added me to the mailing list for updates and has been actively sending properties that may be of interest to me ever since. Her colleague Alix was also really helpful. You can feel that the culture here is all about the people & customer. The estate agent I went to prior (not mentioning any names but very, very close to Bridgfords) had me sitting around for 10 minutes whilst on a call then reluctantly gave me a print out of a property that already had 25 people booked to view the next day (a pointless exercise, just fob me off why don't you) He didn't even take my details and I felt as though he couldn't wait to go for his lunch. Now that's what bad customer service. But Bridgfords do not deserve bad press. May I urge you to please take no notice of the bad reviews below because the team here are warm, welcoming & lovely and good at what they do so keep you heads high, because you deserve a big well done! :)
A · 17 March 2022
★★★★★ 2/5
TrustpilotHad to call numerous times over two…
Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.
Lee · 21 March 2026
★★★★★ 5/5
GoogleDan Mooney is an amazing rental agent! He made the process easy. Very responsive and friendly. Highly recommend
Awarun · 27 June 2024
Agent replied · 25 October 2024
Hi Awarun, thank you for your kind words about Dan Mooney. We are delighted to hear that he provided you with excellent service. Thank you for recommending us! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAfter being shown a property for rent…
After being shown a property for rent I…After being shown a property for rent I informed the agent from Bridgfords in Sale that I’d like to put an offer in. The agency said she’d call later that day to talk me through the checks required ect and how to proceed. No call me no response from texts from the agent. When I called the office I was informed an offer was put in the day after I’d viewed the place and it was now off the market!! How was I not able to put an offer in. Had my time wasted be lied too. Had to take time out of work during a busy period to be ignored. Stay well clear of Bridgfords in sale. I won’t mention the agents name publicly as much as I’d like too
Angry · 27 December 2021
★★★★★ 5/5
GoogleMia conducted the apartment viewing. She was very kind and professional ☺️
Катерина · 17 March 2026
Agent replied · 17 April 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally grateful to Dan Mooney’s for his help and patience during the letting process. It means a lot in the current crazy lettings market! The process is mainstreamed and online which is great and their willingness to use current tools like WhatsApp and videos helps a lot when you are very busy trying to book and attend so many viewings.
Pedro · 25 September 2024
Agent replied · 25 October 2024
Thank you for your wonderful 5* review Pedro! We're thrilled to hear that Dan's assistance and our streamlined, online process made your letting experience smoother. Your feedback is greatly appreciated. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotGlad I wasn’t the seller
Tried to book a viewing of a property that had been on the market for almost a year. Had to call twice before I got a response. They couldn’t offer anything sooner than a week after my call. No wonder the house hadn’t sold.
CustomerDTA · 13 March 2026
★★★★★ 5/5
GoogleSpoke with James Gosden who helped me get my first flat!
Archie · 17 March 2026
Agent replied · 17 April 2026
Thank you for choosing us to help you find your first flat, we are thrilled to have been a part of your journey and glad that James was able to assist you! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJames Gosden provided a fantastic service and would recommend him for his great work
Charlie · 17 February 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are thrilled to hear that James provided you with excellent service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDaniel Bright assisted us to secure and move into an apartment all in a space of a week. We have just migrated into England, and had a lot of questions about the process and he was available for us the whole time.
It also made our settling in easier, as the process progressed way faster than we expected.
Would definitely use them again if we ever move or even as a landlord.
5 ⭐️ rating .
Kuku · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCurrently in the process of renting an apartment - James Gosden, the estate agent helping up has been extremely kind and timely through out the process !! Would highly recommend this agency.
Marielle · 2 September 2025
Agent replied · 8 September 2025
Thank you for sharing your positive experience with James Gosden and our agency! We take pride in providing exceptional customer service and we are thrilled to have you as a customer. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have recently been in contact with this company to secure a new rental property. Each step has been fast & efficient, and throughout the experience we have been kept informed.
Our lettings negotiator, Daniel Bright, has been exceptional. He has been fast in his responses and made great efforts to ensure both our and the landlords requests have been clearly communicated.
100% recommended using this company.
Rose · 28 April 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Rose Meredith. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe originally hadn’t planned to use Bridgfords, however the companies we were working with were useless!
We walked into their Manchester office and we were met with Daniel.
He has been unbelievable in our the coordination of our rental agreement. Very quick response times, and overall incredibly helpful throughout the process. Couldn’t recommend him enough.
Hopefully moving in next week!
Henry · 26 August 2024
Agent replied · 25 October 2024
Many thanks Henry for taking the time to leave us your wonderful 5* review of your experience with our local team. Thank you for your recommendation, it means so much! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBridgfords Halifax were excellent
Sarah Broadbent was our contact person and she was excellent from the start. We viewed the property online but Sarah ensured that we had a good look at the property although it was virtually, she explained/answered many of our queries as this area was new for us. Communication was great and Sarah ensured we had all the information before we moved to the property and she was present to hand us the key at the property. She made us feel welcomed to the area and the property and this will remain with us forever. We are very happy with the property, there was a little problem with the bathroom door, it was fixed within days. No other issues have been reported, but I believe they will take good care of it if any issue arises. I will strongly recommend Bridgfords and thanks to Sarah.
Rajeeb · 4 August 2021
★★★★★ 1/5
TrustpilotMy experience with Bridgfords Letting…
My experience with Bridgfords Letting Agents in Newcastle was nothing short of disappointing. As a landlord, I expect a certain level of service and professionalism, none of which were demonstrated by Bridgfords Newcastle branch. I would strongly advise against using their services and will be seeking alternatives for my property management needs in the future.
Ppt · 29 January 2024
★★★★★ 5/5
TrustpilotA big thankyou to Zahid, ,Mo and Adeel.
A big thankyou to Zahid, Mo and Adeel from bridgfords estate agents , hacienda ,manchester. Did a great job of presenting my house and all 3 were so helpful. Ended up getting four offers
T_ruth · 13 May 2026
★★★★★ 1/5
TrustpilotWHY CANT WE AWARD A ZERO STAR?!
Unfortunately, there is no option for "no stars" or they would get it. Bridgfords Letting Agents, Whitworth St, they let me an apartment, allowed me to move in, wires sticking out of the fuse box, broken smoke alarm, no running water, they say its not their job to check the flat had services in situ. They refuse to say they have done anything wrong, and tell me, its legal what they have done. In their advert, they failed to tell me that the apartment is in a block,with specialist fire measures! Then my balcony door broke, I'm on the 13th floor and they left it stuck open for 6 weeks with driven wind and snow at one point! they sent a painter and decorator to try and fix it, who didn't have a clue, and broke it further with his plyers and a screwdriver. Then there was the bathroom, they sent a "plumber" out to fix a broken shower, who announced he had to "demolish" the bathroom to fix it. I had to stop him, and call the Landlord before he did any more damage. A proper Plumber was called and it was a faulty valve, which was replaced in 20 minutes.Just as we thought we had scraped the bottom of the barrel with their "talents" last night, they appear to have let themselves into my apartment (without my consent or knowledge) unmade my bed, moved my personal belongings and disposed of my bed. Now, I have to have the morning off work AGAIN to go and see what's gone on. In my opinion, they are an absolute disgrace and shouldn't be trusted with anyone's property.
Colin · 26 May 2021
★★★★★ 5/5
GoogleRecently viewed a flat with Thomas in Manchester and the guy was so friendly and welcoming, answered all my questions well etc. I then applied for the property (awaiting outcome) but the process was very smooth and Thomas replied to me promptly, which I really appreciated. All good so far.
Mark · 8 January 2025
Agent replied · 22 January 2025
Many thanks Mark for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a fantastic experience me and my homemate had!
As international students, we were facing with various worries that renting a flat was only one of them (one of the biggest ones though)
Mr. Daniel Bright kindly guided and helped us with the process of renting our flat.
I cannot thank him enough.
I highly recommend them👌🏼
Rezvan · 25 September 2024
Agent replied · 25 October 2024
Thank you for your excellent 5* review Rezvan! We're delighted to hear that Daniel was able to assist you and your housemate so effectively. Your recommendation means a lot to us! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Mia
Anthony · 16 April 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are so happy to hear that Mia provided you with great service. We will make sure to pass along your compliments to her. Kind regards, Lucy, Customer Feedback and Support Team
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