Trusted Agent profile · Manchester
★★★★★
329 reviews across 1 platform
The Hacienda, 21 Albion Street, Manchester, M1 5DA
Bridgfords Lettings's office in Manchester, at The Hacienda, is rated 4.4 out of 5 across 329 reviews on 1 platform, including 329 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleCan’t fault them so far. I have dealt with Daniel Bright and he’s been very consistent with communication and has made letting somewhere smooth sailing in comparison to other letting agents
Hi Kiaran, thank you for your kind words! We're delighted to hear that Daniel has provided you with excellent service and made the letting process smooth for you. Best wishes, Lucy, Customer Relations.
5/5
Googleafter being ignored by various members of staff regarding my renewal tenancy I visited the office and spoke to Thomas Richmond who went above and beyond to get my renewal sorted within 2 days. He was so helpful and is defiantly an asset to your company
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am really satisfied with the interaction we have had with Thomas Richmond from the first contact by email. He actually took a moment to discuss our current situation and explained with honesty how robust the market in Manchester in this period. Unlike a lot of other agents out there, he also made sure all correspondence was responded within 24 hours which was really appreciated too. Meeting face to face with Thomas was also great, very professional, polite and easy to communicate with. Processed our application quickly with a positive outcome in the end. So I would like to thank Thomas for his efforts!
5/5
GoogleDealt with Thomas whilst looking for a flat here in Manchester. He was excellent, very clear and provided all the information needed. He was very prompt when getting back to me, and I only have good to say about him. Thanks !
Thank you for taking the time to leave us your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThomas Richmond is provided a great service to me. His follow up is doing very well. He provided me a very good property as well as all details of the property to me. So satisfy for the deal.
Andy Leung thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter I meet Daniel, everything makes easier. He is a very professional and kind person. He help me to find a best property I ever meet. Thank you Daniel.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recommend these guys. They were kind and fair to me and my husband; the apartment is healthy, without stress, and our communication with them was simple and easy. Thanks to Daniel Bright who handled our inquiry and made all these happen.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience renting through this letting team. They were friendly, professional, and quick to respond to any questions. The whole process was smooth and well organised. Highly recommended.
Thank you so much for your kind words! We strive to provide a seamless and efficient renting experience for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDan has been a breeze to work with so far in getting the booking all sorted. No complaints at all would give 6 stars if I could
Hi Kyle, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Dan has made the process smooth for you. Best regards, Lucy, Customer Relations Team
5/5
GoogleDan from the letting agency provided exceptional service in helping me find the perfect flat and sort out all the formalities. He was professional, knowledgeable, and patient, addressing all my concerns and making the process stress-free. Thanks to Dan! :)
Natalia, thanks for taking the time to leave us your fantastic 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to express my sincere thanks and gratitude to the whole lettings team at Bridgfords Lettings, Manchester Hacienda, who worked professionally, tirelessly and with boundless dedication to secure a tenant for my flat. In particular, thanks must given to Daniel and Thomas who went the extra mile to get prospective tenants to view the property. This was a collabotive effort of the whole lettings team including senior management. My expectations in terms of communication, effort and overall quality of service and delivery were met and exceeded. Kind Regards Ian I am incredibly thankful to Daniel for his exceptional service in helping me find a suitable tenants for my property. His courteous demeanour and responsiveness were truly commendable, making the entire process smooth and efficient. I deeply appreciate his dedication and helpful attitude that went above and beyond my expectations. Thank you for your outstanding work. Kind Regards Ian
Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Customer Relations
5/5
GoogleReally happy with how helpful Brigfords have been! Daniel Bright has been amazing and has really has gone the extra mile to make sure we are happy. Would definitely recommend.
Thanks Ruby for your glowing recommendation and 5* review. Thanks for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a wonderful flat viewing experience with Dan, very useful that they knew all the info about the flat and didn’t rush our viewing which I find the problem with most flat viewings. Thanks Dan!
Niall Trowsdale Stannard thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDanielle was so helpful, he found and secured us a beautiful apartment in less than a day. I would recommend him to everyone who is looking for somewhere to rent in central manchester.
Hi Maddie, thank you for sharing your positive experience with Danielle! We are delighted to hear that he was able to assist you in finding a beautiful apartment quickly. If you need any further assistance, feel free to reach out to us.
5/5
GoogleDaniel bright has been nothing but amazing really got everything sorted out fairly quickly and very clear on the instructions that I needed to follow thank you Daniel for the house
Tyeriq many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRenting in Manchester Many thanks to Dan Mooney, he provided exceptional service and overall I was highly satisfied with my experience at the Bridgeford in Hacienda. He was quick and responsive, making the entire process very smooth.
Taozhi Wang thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from the beginning of our flat-hunting process. Tom was quick to respond and very friendly throughout the entire process. Tom also went above and beyond to ensure that we were happy with our new home.
Many thanks Finn Pannell for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleLandlords be warned, appalling service. Bridgfords have never been particularly brilliant but my recent experience takes the biscuit. My tenants gave notice on 15/4 and I received an automatic email saying that someone would contact me to discuss re-let. I heard nothing until 20/5 when I was contacted to be told that the property had been on the market and had received no interest. I checked rightmove and it had only been listed that day (!!), but for £150-200 more than market rent (no one had checked the price with me first). I instructed them to reduce the price which then didn’t happen for a further week and only after further chasing. Rang a number of times to speak to the lettings manager but he was never free and didn’t return my calls. By 10/6 I’d still heard nothing and not been notified of any viewings so instructed a new agent. When I rang to arrange key collection I was told that there had been enquiries but they ‘hadn’t got round to getting back to anyone’ - very reassuring when I’m paying the mortgage out of pocket and my flat is sitting empty! No apology when I collected the keys, just lots of people wafting around the office seemingly doing nothing. New agent came round within 24 hours of my call, photographed the property, put it on rightmove and then had to suspend the listing within 5 hours due to the number of enquiries. 6 viewings the next day and I have a tenant. Unbelievable.
Hi Kate, we are sorry to hear about your experience with us. We appreciate your feedback and take your comments seriously. If you would like to discuss this further, please contact us at review@countrywide.co.uk. Thank you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am so happy, Daniel help me find a wonderful place. He is very professional and kind. I recommend Daniel if you are looking for letting.
Dinghui Chen thanks for your great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleBridgfords sold our house for us recently this year. Mike Ashton was great, always patient and positive. He went above and beyond in helping us. It wasn't for him this sale could easily have fallen through. Can't recommend him enough! Alan & Ayesha
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations
1/5
GoogleI am writing to formally express my dissatisfaction with the services provided by your real estate agency. Unfortunately, my experience has been extremely disappointing. Your agency has …
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat help, Daniel and Paul made the whole process exceptionally easy. They were very quick to respond to messages and considerate of our difficult circumstances.
Luca, thanks for your glowing 5* review of your experience with our Bridgfords Manchester team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to Briony - you made my day and are so supportive! Helping me find my dream home for my first year in Manchester!! :)))
Thanks Ruth for leaving us your glowing 5* review. Brest wishes, Lucy, Customer Relations.
5/5
GoogleWe have found Bridgefords to be an excellent estate agent. We worked with Tom Richmond who was very professional, knowledgeable and an very good estate agent.
Many thanks Jane for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords Lettings's Manchester office has 329 reviews across 1 platform: 329 on Google.
Bridgfords Lettings Manchester is rated 4.4 out of 5 across all 329 reviews, and 4.4 out of 5 on Google from 329 reviews.
Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Manchester won Trusted Agent.
Bridgfords Lettings Manchester, The Hacienda, 21 Albion Street, Manchester, M1 5DA.
