Every review we hold for the Manchester office, from every platform, shown as written. First names only.
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5/5
GoogleWe had a great experience with Bridgford Estate Agents as students coming to study in the UK. Daniel from Bridgford was especially helpful in finding us a suitable property and made the whole process easy and stress-free. Highly recommend their services!
Mo Β· 23 September 2024
Agent replied Β· 23 October 2024
Thanks for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDan Mooney is probably the best lettings agent Iβve ever dealt with. He goes above and beyond and is incredibly good at what he does. He seamlessly arranged a viewing for me and created a frictionless experience from start to finish. He endeavoured to establish an efficient means of communication between myself and the landlord and no amount of praise that I throw his way will be sufficient. Give that man a pay rise! He is truly an asset to Bridgfords :)
Mohammed Β· 26 May 2024
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5/5
GoogleDaniel Bright was very attentive whilst we were securing a flat in Manchester. As many are aware, the rental market moves fast, however Daniel was responsive and regularly called me to provide updates on our progress. Furthermore, Daniel was swift in all correspondence and when obtaining further information for us.
I would 100% use Bridgfords and Daniel again.
Kieran Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe had an amazing experience with Bridgefords! Particularly, Daniel Bright was a huge support securing our dream flat; supporting us through the process, being prompt to communicate and quickly guiding us through each step of the process, and being super friendly throughout!
Thank you so much for your help, we couldn't be happier with the result!
Sara Β· 24 October 2023
Agent replied Β· 23 October 2024
It's fantastic to see another 5* review! I will make sure your kind comments are known to the team. Many thanks,Β Scott @ Customer Care
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5/5
GoogleTom Richmond was incredibly helpful - I have had to arrange looking for accommodation in Manchester while living in Dartford, and Tom kept in touch, was patient and very supportive. He made a stressful situation much less so.
Mandy Β· 23 September 2024
Agent replied Β· 23 October 2024
Many thanks Mandy for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
GoogleI am really disappointed with this estate agent. We are in December 2024, and the completion of the whole buying a property process should be in 2025, every part was aware of that and it wasn't a problem until the 10th Dec. When this estate agent persistently calls me to expedite a process that should take the time that ir needs. I cannot even do much to make it faster as is up to the solicitors, but the are being very aggressive towards me for no reason. The only reason I can think is they need something to show off on the end of the year balance, but taking this out on their costumers is very unfair and disappointing. I wouldn't reccomend to deal with them.
Grim Β· 14 December 2024
Agent replied Β· 28 December 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleDaniel Bright went above and beyond when it came to answering any question I had along with helping me every step of the way when it came to renting the perfect apartment. Highly recommend
Kieran Β· 11 November 2024
Agent replied Β· 11 December 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Kieran for your delightful comments. Best wishes, Lucy, Customer Relations.
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1/5
GoogleWe found a nice flat online from this agency and were very interested for it. We made an initial inquiry about it and they sent me a couple of videos in whatsapp which were not working. No response from them at any of my messages. Over a call during the next day, instead of receiving an open conversation to facilitate our interest and proceed with the application, a demanding agent with an authoritarian behavior appeared to wish to play demanding other than send us the application to proceed with the flat. They closed the phone while talking and when I called back the lettings manager demanded that either we apologize or they will let the flat to anyone else, without hearing the other side of the story. We dropped the inquiry right there.
Due to our overall situation and record, we are confident that the landlord who was the person of interest would be happy to have us rent their flat, but the person of interest was never reached since the facilitator suddenly became a judge.
Andreas Β· 4 December 2024
Agent replied Β· 11 December 2024
Hello Andreas,
Thank you for sharing your experience with us. We are sorry to hear about the issues you encountered and appreciate your feedback. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleDaniel Bright has been outstanding, providing excellent service and making everything so much easier. He was flexible with move in dates and was always happy to accommodate any personalised requests. Highly recommend!
Arnab Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you for taking the time to leave us this great 5* review and recommendation Arnab. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDaniel Bright is an exceptional letting negotiator, the entire process from interest to offer accepted was seamless, quick and highly professional. If anyone is looking for a new place in the Manchester area, Daniel is your man.
Thanks again π
Alex Β· 25 July 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Alex! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAlexa has been really helpful in helping me find and secure a new place- she kept me updates throughout and I was confident that she was tenant driven throughout my experience.
Faith Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you for taking the time to leave us this amazing 5* review Faith. Kind regards Lucy, Customer Relations.
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5/5
GoogleI cannot thank Bridgfords and particularly Ed Fisher enough. He was proactive and supportive from the outset. Arranging an open viewing for the apartment I was selling and obtaining 2 offers immediately. He provided sound advice regarding my buyer and liaised consistently both the buyer, the legal teams and I throughout the process.
He went above and beyond, when I was out of the country as the sale of the property came towards completion and even made contact when on paternity leave.
If you have a property to sell in the Manchester area, I'd have not hesitation but to recommend Bridgfords.
Andy Β· 13 November 2024
Agent replied Β· 11 December 2024
Thank you so much for your wonderful 5* review Andy! We're thrilled to hear that Ed Fisher provided such proactive and supportive service throughout your property sale. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
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1/5
GoogleAn unacceptable level of service I received from your agency during my recent experience with the letting negotiator, Dan Mooney.
It has become increasingly clear to me that the positive reviews I have seen may be misleading, as my experience has been quite the opposite. On the day my new contract was set to begin, I was informed that the references for the takeover tenant had not been progressed, despite all necessary information being submitted over a month in advance. This lack of diligence and oversight severely disrupted my plans and caused unnecessary stress.
Furthermore, when I sought clarification regarding this oversight, the response I received was dismissive: "a human mistake," without even the courtesy of an apology. When I attempted to discuss this further, the call was abruptly ended, leaving me feeling undervalued and disrespected as a customer.
My attempts to address this matter in person were equally frustrating; the branch manager refused to meet with me, leaving my complaint unaddressed. This level of rudeness and lack of professionalism is entirely unacceptable.
As a result of these experiences, I feel compelled to escalate this issue to the Property Ombudsman and seek their assistance in resolving the matter.
I hope to see improvements in your agency's customer service and professionalism in the future.
Roberta Β· 11 November 2024
Agent replied Β· 11 December 2024
Hi Roberta,
Thank you for sharing your feedback. I'm truly sorry to hear about your experience and the inconvenience it caused. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleAdeel Parvaz is an exceptional mortgage advisor. I received excellent advice from him regarding my first-time home purchase. Despite being nervous, Adeel patiently guided me through the process, reassuring me that there was nothing to worry about. He took the time to explain everything thoroughly. Additionally, he managed to reduce my mortgage even after it was already in place. I am extremely pleased with the outcome and will definitely return to him for my next purchase.
Silinsa
Somayeh Β· 27 March 2024
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5/5
GoogleSuch a great experience with Bridgfords. Literally viewed an online tour and completed referencing within a day. Special thank you to Daniel who has been amazing through the process, so friendly and helpful and he has made the process all that much better. Highly recommend!
Jessie Β· 27 March 2024
Agent replied Β· 23 October 2024
Many thanks Jessie fontenot for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJames Gosden has provided very swift and sufficient support during our letting process. Heβs been great at communication and always responds to questions and queries instantly. This quality is service is highly recommended.
Ekwopi Β· 17 March 2026
Agent replied Β· 17 April 2026
"Thank you for the glowing review! Providing prompt and efficient support is our top priority, and we're thrilled to hear we exceeded your expectations. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleExtremely happy with Bridgfords sales team - Thomas is a complete legend who helped with my 1 million questions!
I had a nightmare trying to find somewhere in Manchester and Thomas managed to sort me a place within 8 days. Would recommend.
I Β· 26 April 2024
Agent replied Β· 23 October 2024
Thank you for your glowing recommendation and 5* review I S. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDaniel was really helpful throughout the process of trying to secure an apartment. He was quick to respond and professional. Would definitely recommend to anyone looking to rent with bridgfords.
Shan Β· 13 November 2024
Agent replied Β· 11 December 2024
Many thanks for your marvellous 5* review and recommendation Shan. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSo far throughout the process of enquiring to rent, Daniel has been super helpful and on hand via email, WhatsApp and phone to answer any questions and speed up the process. Thank you! - Keesha
Ria Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for leaving us your superb 5* review Ria. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEd helped sell our apartment in Manchester city centre and he was really helpful and communicative. Adeel was our mortgage broker for our new house and he helped us find the right mortgage for us. Great service from everybody at Bridgfords!
Luke Β· 26 April 2024
Agent replied Β· 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Luke Alexander Overton. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI spoke to Dan Mooney from the start and we got an apartment within a few days, I lived in Insignia before and want to move back in. Dan responds very promptly which helps a lot in the negotiation. Highly recommended!
Nuwairah Β· 26 April 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Nuwairah Iman! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThomas Richmond has been a godsend. Iβve gone from stressing about homelessness and finding a place to live to having a contract signed and sealed within 48 hours.
Extremely informative and helpful, continuous support and information.
I would heavily reccomend this agency and even moreso Thomas
Keinan Β· 11 January 2024
Agent replied Β· 10 January 2025
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat service!! My friend and Iβs experience has been extremely smooth and amazing. Daniel Bright has been of great help throughout, right from the property viewing to the application process. I would highly recommend
Wonuola Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation Wonuola. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSpoke with Daniel today to get a property , he helped me with the process and made everything a lot less stressfull. He was extremely helpful!!! Thank you so much :)
Iqra Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you for the kind words and for choosing us for your property needs! We are glad to hear that Daniel provided helpful and stress-free assistance. Our team is always here to make things easier for our customers. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.